Contact us

• Madrid

  • Address: Edison, 4, 28006 Madrid
  • Telephone: +34 915 85 15 00

• Barcelona

  • Address: Bolivia 56, (4th floor) 08018 Barcelona
  • Telephone: +34 933 04 73 00

• Bilbao

  • Address: Heros 3, 48009 Bilbao
  • Telephone: +34 944 13 13 26

• Investor helpline

  • Opening hours: Monday to Friday 9:00 - 19:00
  • Telephone: 900 535 015
• The Investors can:
  • Make a complaint or claim in their right as investment service users against financial institutions that render them such services. Claims and complaint Form (PDF 210KB).
  • Enquiries on regulations, services and products in the stock markets and their rights and adequate channels to perform them. Enquiry form (PDF 164KB).
  • ServiciodereclamacionesCNMV@cnmv.es (Exclusively for matters relating to complaints or enquiries previously submitted to the Claims Service for these procedures. Only e-mails that identify the complainant or consultant and the number of complaint or enquiry will be answered).
     

The operation of the CNMV General Registry (PDF 85KB)

• Registration

  • Address: Edison, 4, 28006 Madrid - Bolivia 56, (4th floor) 08018 Barcelona
  • Opening hours: Monday to Friday 9:00 - 14:30h.
  • Telephone: +34 915 85 15 00 / +34 933 04 73 00

• Registration Files

  • Address: Edison, 4, 28006 Madrid
  • Application form for enquiries or issuance of certificates relating to the official registers regulated by Spanish Royal Legislative Decree 4/2015, of 23 October, approving the Recast Text of the Securities Market Act.

For issuing FNMT certificates: Prior appointment is required.

• Address: Edison, 4, 28006 Madrid
• international@cnmv.es

• Address: Edison, 4, 28006 Madrid
• Telephone: +34 915 85 15 30
• comunicacion@cnmv.es

• Telephone: 902 180 772
• sedecnmv@cnmv.es  (solely to assess the user at the Electronic headquarters and Registry on computer issues as not to send documents)