Accessibility of CNMV websites

Accessibility statement

The Spanish National Securities Market Commission (CNMV) is committed to making its website accessible, in accordance with Spanish Royal Decree 1112/2018, of 7 September, on accessibility of websites and mobile applications of the public sector (hereinafter, Spanish Royal Decree 1112/2018).

This accessibility statement applies to website: https://www.cnmv.es

Compliance status

This website is partially compliant with Spanish Royal Decree 1112/2018, due to the exemptions and non-compliance with the aspects listed below.

Non-accessible content

The content listed below is non-accessible in accordance with the requirements of standard UNE-EN 301549:2022 for the following reasons:

  • Non-compliance with Spanish Royal Decree 1112/2018

    • Some video content with subtitles does not provide a means of operation that allows playback with spoken output [Requirement 7.1.5. Spoken Subtitles]

    • Some video content with audio does not provide an explicit, separate mechanism to select and play audio description [Requirement 7.2.1. Audio Description Playback]

    • Some pages include non-text content with no appropriate text alternative [Requirement 9.1.1.1. Non-text Content]

    • Some prerecorded multimedia content does not provide audio description or equivalent media alternative [Requirement 9.1.2.3. Audio Description or Media Alternative (Prerecorded)]

    • Some prerecorded video content does not include audio description [Requirement 9.1.2.5. Audio Description (Prerecorded)]

    • In various sections of the website, information, structure and relationships between elements cannot be programmatically determined [Requirement 9.1.3.1. Information and Relationships]

    • In some forms, certain input fields do not have their purpose programmatically determined [Requirement 9.1.3.5. Identify Input Purpose]

    • On some pages, the colour contrast of certain text does not meet the minimum required level [Requirement 9.1.4.3. Contrast (Minimum)]

    • On some pages, the keyboard navigation order does not follow a sequence consistent with the visual or functional structure of the content [Requirement 9.2.4.3. Focus Order]

    • Some links do not have a sufficiently clear purpose based on their text or context [Requirement 9.2.4.4. Link Purpose (In Context)]

    • In some interactive controls, the accessible name does not include or does not match the visible label [Requirement 9.2.5.3. Label in Name]

    • Some content or sections in a language different from the page’s main language do not have their language change programmatically determined [Requirement 9.3.1.2. Language of Parts]

    • On some pages, repeated navigation mechanisms are not presented in a consistent relative order across pages [Requirement 9.3.2.3. Consistent Navigation]

    • Some input errors are not properly identified [Requirement 9.3.3.1. Error Identification]

    • Some interactive components have a name, role or value that is not correctly defined programmatically [Requirement 9.4.1.2. Name, Role, Value]

    • Some pages do not fully comply with the applicable WCAG conformance requirements [Requirement 9.6. WCAG Conformance Requirements]

    • Some of the service documentation may not be available in an accessible format [Requirement 12.1.2. Accessible Documentation]

  • Disproportionate burden

    • Not applicable.

  • The content is not within the scope of the applicable legislation

    • There may be computer files in PDF or other formats published before 20 September 2018, which do not fully comply with all accessibility requirements.

Development of this accessibility statement

This statement was drafted on 31 May 2023.

The method used to prepare the statement was a self-assessment with external input carried out by CTIC Centro Tecnológico.

Last review of the statement: 13 April 2026.

Feedback and contact information

The communications, requests, complaints and claims refer to the accessibility of the CNMV´s website.

Should you wish to make any complaint against or enquiry regarding a financial entity supervised by the CNMV, please access the “Investors and Financial Education” in the CNMV’s website or via the “claims, complaints and enquiries by investors” in its Virtual Office.

Communications

Communications on accessibility requirements (Article 10(2)(a) of Spanish Royal Decree 1112/2018) may be issued, for example:

  • To report any potential infringement by this website.
  • To notify other difficulties in accessing content.
  • To make any other type of enquiry or suggestion for improvement related to website accessibility.

These communications may be issued in two ways:

  • Via the following electronic form.
  • By calling the Unit Responsible for Accessibility, telephone no. 91 585 15 04

Requests for accessible information and complaints

Also, the content published on the website, which is exempted from the obligation of being accessible, may be requested in an accessible format and complaints may be made regarding compliance with the accessibility requirements (Article 10(2)(b) of Spanish Royal Decree 1112/2018) in the following manner:

  • Electronic submission, via the CNMV Electronic Register (Virtual Office) by accessing the “Open Area” section and identifying yourself using the appropriate authentication systems. Then choose Requests for accessible information, complaints and claims regarding accessibility.
  • In person at the CNMV register or by post sending a letter to the:
       Unit Responsible for Accessibility
       Strategy, Innovation and Sustainable Finance Department
       C/ Edison, 4, 28006 Madrid – C/ Bolivia 56, (4ª Planta) 08018 Barcelona.
  • The following Requests and complaints form (PDF, 89.2 KB) may be used to make your request or complaint.

The Request for accessible information will clearly specify the facts, reasons and petition, allowing for it to be confirmed that the request is reasonable and legitimate.

Communications, requests and complaints related to the accessibility of this website will be received and processed by the Unit Responsible for Accessibility belonging to the Strategy, Innovation and Sustainable Finance Department. The period to respond to the interested party will be of twenty business days. Once the maximum resolution period elapses without a response being notified, it will be understood that the request for accessible information was not accepted or that the complaint was not considered.

Enforcement procedure

Once the request for accessible information or complaint is performed, the interested party may file a claim is this were rejected, there was disagreement with the decision adopted or the response did not fulfil the requirements established in Article 12.5. Similarly, a claim may be filed in the case the period of twenty business days elapses without any response being obtained.

The claim may be filed in the following manner:

  • Electronic submission, via the CNMV Electronic Register (Virtual Office) by accessing the “Open Area” section and identifying yourself using the appropriate authentication systems. Then choose Requests for accessible information, complaints and claims regarding accessibility.
  • In person at the CNMV register or by post sending a letter to the:
       Unit Responsible for Accessibility
       Strategy, Innovation and Sustainable Finance Department
       C/ Edison, 4, 28006 Madrid – C/ Bolivia 56, (4ª Planta) 08018 Barcelona.
  • The following Claims form (PDF, 90 KB) may be used to make your claim.

Claims related to digital accessibility of this website will be resolved by the General Director of Strategic Policy and International Affairs. The period to respond to the interested party will be of two months. Once the maximum resolution period elapses without a response being notified, it will be understood that the claim was rejected.

Mandatory documentation

The presentation of requests, complaints and claims on the accessibility of websites and mobile device applications of the CNMV initiates an administrative procedure. For this reason, the request, complaint or claim will state the identity of the interested party.

Where the interested party is a natural person and the request, complaint or claim on digital accessibility is presented by post o in person at the CNMV register:

  • If presented on one’s own behalf, a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document of the interested party will be attached.
  • If presented through a representative, a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document of the interested party and the representative, together with a copy of the power of attorney or other document accrediting the representation, will be attached.

Requests, complaints or claims on digital accessibility in which the interested party is a legal person and which are presented by post o in person at the CNMV register will include a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document identifying the signatory of the request, together with a copy of the power of attorney or appointment to act on behalf of the legal person.

Accessibility of CNMV applications for mobile devices

Accessibility statement

The Spanish Securities Market Commission (CNMV) is committed to making its applications for mobile devices accessible, in accordance with the Spanish Royal Decree 1112/2018 of 7 September on accessibility of websites and mobile device applications of the public sector (hereinafter, Spanish Royal Decree 1112/2018).

The following accessibility statement corresponds to the CNMV´s application for mobile devices in its versions for IOS and Android. 

Compliance status

This website is partially compliant with Spanish Royal Decree 1112/2018, due to the exemptions and non-compliance with the aspects listed below.

Non-accessible content

The content listed below is non-accessible in accordance with the requirements of standard UNE-EN 301549:2022 for the following reasons:

  • Non-compliance with Spanish Royal Decree 1112/2018

    • Some screens include non-text content with no appropriate text alternative [Requirement 11.1.1.1.1 Non-text Content]. 

    • On some screens, information, structure and relationships between elements cannot be programmatically determined [Requirement 11.1.3.1.1 Information and Relationships].

    • On some screens, the reading order of the content is not always meaningful [Requirement 11.1.3.2.1 Meaningful Sequence]. In Android version only.

    • The application does not allow screen orientation to be changed in all cases [Requirement 11.1.3.4 Orientation]. In Android version only.

    • On some screens, text cannot be resized up to 200 percent without loss of content or functionality [Requirement 11.1.4.4.1. Resize Text]. 

    • Some components cannot be fully operated using an external keyboard [Requirement 11.2.1.1.1 Keyboard].

    • On some screens, there is moving, blinking or auto-updating content that does not provide mechanisms to pause, stop or hide it [Requirement 11.2.2.2 Pause, Stop, Hide]. In Android version only.

    • On some screens, the visual focus indicator is not sufficiently visible on interactive components [Requirement 11.2.4.7 Focus Visible]. In Android version only.

    • Some functions relying on pointer gestures do not have a simple alternative [Requirement 11.2.5.1 Pointer Gestures]. 

    • In some interactive controls, the accessible name does not include or does not match the visible label [Requirement 11.2.5.3.1 Label in Name].

    • Some interactive components have a name, role or value that is not correctly defined programmatically [Requirement 11.4.1.2.1 Name, Role, Value].

    • Some information about interface elements is not properly conveyed to platform accessibility services [Requirement 11.5.2.5 Object Information].

    • Changes to some interface elements are not properly notified to accessibility services [Requirement 11.5.2.15 Change Notification]. In iOS version only.

    • Changes in state and properties of some interface elements are not properly communicated to accessibility services [Requirement 11.5.2.16 Changes in State and Properties]. In iOS version only.

    • The application does not consistently respect platform user preferences [Requirement 11.7 User Preferences]. 

  • Disproportionate burden:

    • Not applicable.

  • The content is not within the scope of the applicable legislation

    • There are computer files in PDF or other formats published before 20 September 2018, which do not fully comply with all accessibility requirements.

Development of this accessibility statement

This statement was drafted on 31 May 2023.

The method used to prepare the statement was a self-assessment with external input carried out by CTIC Centro Tecnológico.

Last review of the statement: 13 April 2026.

Feedback and contact information

The communications, requests, complaints and claims refer to the accessibility of the CNMV´s application for mobile devices in both its version for IOS and Android.

Should you wish to make any complaint against or enquiry regarding a financial entity supervised by the CNMV, please access the “Investors and Financial Education” in the CNMV’s website or via the “claims, complaints and enquiries by investors” in its Virtual Office.

Communications

Communications on accessibility requirements (Article 10(2)(a) of Spanish Royal Decree 1112/2018) may be issued, for example:

  • To report any potential infringement by this application.
  • To notify other difficulties in accessing content.
  • To make any other type of enquiry or suggestion for improvement related to the accessibility of the application.

These communications may be issued in two ways:

  • Via the following electronic form.
  • By calling the Unit Responsible for Accessibility, telephone no. 91 585 15 04

Requests for accessible information and complaints

Also, the content published on this mobile device application, which is exempted from the obligation of being accessible, may be requested in an accessible format and complaints may be made regarding accessibility requirements (Article 10(2)(b) of Spanish Royal Decree 1112/2018) in the following manner:

  • Electronic submission, via the CNMV Electronic Register (Virtual Office) by accessing the “Open Area” section and identifying yourself using the appropriate authentication systems. Then choose Requests for accessible information, complaints and claims regarding accessibility.
  • In person at the CNMV register or by post sending a letter to the:
       Unit Responsible for Accessibility
       Strategy, Innovation and Sustainable Finance Department
       C/ Edison, 4, 28006 Madrid – C/ Bolivia 56, (4ª Planta) 08018 Barcelona.
  • The following Requests and complaints form (PDF, 89.2 KB) may be used to make your request or complaint.

The Request for accessible information will clearly specify the facts, reasons and petition, allowing for it to be confirmed that the request is reasonable and legitimate.

Communications, requests and complaints related to the accessibility of this application will be received and processed by the Unit Responsible for Accessibility belonging to the Strategy, Innovations and Sustainable Finance Department. The period to respond to the interested party will be of twenty business days. Once the maximum resolution period elapses without a response being notified, it will be understood that the request for accessible information was not accepted or that the complaint was not considered.

Enforcement procedure

Once the request for accessible information or complaint is performed, the interested party may file a claim is this were rejected, there was disagreement with the decision adopted or the response did not fulfil the requirements established in Article 12.5. Similarly, a claim may be filed in the case the period of twenty business days elapses without any response being obtained.

The claim may be filed in the following manner:

  • Electronic submission, via the CNMV Electronic Register (Virtual Office) by accessing the “Open Area” section and identifying yourself using the appropriate authentication systems. Then choose Requests for accessible information, complaints and claims regarding accessibility.
  • In person at the CNMV register or by post sending a letter to the:
       Unit Responsible for Accessibility
       Strategy, Innovation and Sustainable Finance Department
       C/ Edison, 4, 28006 Madrid – C/ Bolivia 56, (4ª Planta) 08018 Barcelona.
  • The following Claims form (PDF, 90 KB) may be used to make your claim.

Claims related to digital accessibility of this application will be resolved by the General Director of Strategic Policy and International Affairs. The period to respond to the interested party will be of two months. Once the maximum resolution period elapses without a response being notified, it will be understood that the claim was rejected.

Mandatory documentation

The presentation of requests, complaints and claims on the accessibility of websites and mobile device applications of the CNMV initiates an administrative procedure. For this reason, the request, complaint or claim will state the identity of the interested party.

Where the interested party is a natural person and the request, complaint or claim on digital accessibility is presented by post o in person at the CNMV register:

  • If presented on one’s own behalf, a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document of the interested party will be attached.
  • If presented through a representative, a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document of the interested party and the representative, together with a copy of the power of attorney or other document accrediting the representation, will be attached.

Requests, complaints or claims on digital accessibility in which the interested party is a legal person and which are presented by post o in person at the CNMV register will include a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document identifying the signatory of the request, together with a copy of the power of attorney or appointment to act on behalf of the legal person.

Customisation of the website’s presentation

You may access the new accessibility functionalities which allow a better visualisation of the content according to your needs.

If you are colour blind or have any other vision problems, you can change the colour of the website's links to facilitate their identification.

Display settings