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Annual Report and Accounts
2025
CONNECTING
AND EMPOWERING
THE WORLD
OF TRAVEL
Vision
To bring simplicity to the world of travel
Mission
To accelerate businesses’ growth in the
travel industry with our powerful blend
of technology, data, people and product
The leading independent B2B travel
technology marketplace
Introduction
About HBX Group
2
Strategic report
Chair’s statement
6
Chief Executive Officer’s statement
8
Investment case
10
Business model
11
Strategy
14
Market review
16
Key performance indicators
18
Business review
22
Financial review
24
Section 172(1) statement
29
Stakeholder engagement
31
ESG strategy
43
Non-financial and sustainability
information statement
77
Risk management
79
Principal risks and uncertainties
81
Governance
Governance at a glance
85
Chair’s introduction to
Corporategovernance
86
Board of Directors
88
Seniormanagement team
91
Purpose, vision and culture
93
HBX Group governance framework
94
How the Board operates
95
Board activities
97
Compliance with the Spanish code of
good governance
98
Stakeholder engagement
101
Contents
Governance continued
Audit & Risk Committee report
105
Nomination Committee report
114
Remuneration report
119
Directors’ Report
142
Statement of Directors’ responsibilities
145
Financial statements
Statement of Directors’ responsibilities
in respect of the financial statements
147
Independent auditor’s report
148
Consolidated statement of profit
or loss
156
Consolidated statement of
comprehensive income or expense
156
Consolidated statement of
financial position
157
Consolidated statement of changes
in equity
158
Consolidated statement of cash flows
159
Notes to the consolidated financial
statements
160
Company statement of financial
position
198
Company statement of changes in
equity
199
Notes to the Company financial
statements
200
Other information
Alternative performance measures
204
Glossary
207
Shareholder information
208
Forward looking statements disclaimer
209
Management Report
HBX Group is required to prepare a
Management Report. This Management
Report must contain a fair review of
the progress of the business and the
performance of the Group, together
with a description of the principal
risks and uncertainties that it faces.
In the preparation of this report, HBX
Group has taken into consideration the
guide published in 2013 by the Spanish
National Securities Market Commission
(CNMV) which establishes a number of
recommendations for the preparation of
management reports of listed companies.
The Management report comprises the
following sections:
About HBX Group
2
HBX Group at a glance
3
Business model
11
Market review
14
Strategy
16
Key performance indicators
18
Business review
22
Financial review
24
Section 172(1) statement
29
Stakeholder engagement
31
ESG strategy
43
Non-financial and sustainability
information statement
77
Risk management
79
Principal risks and uncertainties
81
Notes to the consolidated financial
statements
160
The Annual Corporate Governance Report
is part of this Management Report but has
been presented separately. This report has
been filed with the CNMV, together with
the required statistical annex, in accordance
with the CNMV Circular 2/2018, dated 12 June.
The consolidated Non-Financial Information
Statement and Sustainability Information
(together referred to as the ‘Sustainability
statement’ in this Management Report)
complies with Spanish Law 11/2018, of
December 28, amending the Commercial
Code, the consolidated text of the Capital
Companies Law approved by Royal
Legislative Decree 1/2010, of July 2, Law
22/2015, of July 20, on Auditing, in matters
of non-financial and diversity information,
and Law 5/2021, of April 12, amending Article
49.6.II, fourth paragraph, of the Commercial
Code.
For more on the HBX Group,
visit our website: www.hbxgroup.com
STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATIONINTRODUCTION 1HBX Group Annual Report and Accounts 2025
About HBX Group
About HBX Group
What we do
Connect global supply and demand,
empowering businesses, and their
travellers, with choice and confidence.
Who we are
HBX Group is a leading Business to
Business (B2B) travel technology
marketplace.
How we do it
Through our best-in-class platforms,
and a powerful blend of technology,
data, people and product.
Why do we do it
To build a seamless and frictionless
end-to-end travel experience.
HBX Group has over 20 years of B2B travel industry expertise
Travel
Marketplace
Suppliers Distributors
Learn more on page 11
Hotels
Experiences
Transfers and
car rental
Tour operators
Online Travel
Agents (OTAs)
Travel advisors
Airlines and loyalty
programmes
1
HBX Group
ecosystem
Tech + Data + People + Product
Long standing
relationships
High quality
inventory
1. A loyalty programme rewards repeat customers
with points, discounts, or perks to encourage
ongoing engagement.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 2
HBX Group at a glance: global scale & market reach
€2.4bn
TTV
2
4.2bn
TTV
1.6bn
TTV
With a presence in over 170 countries, HBX Group connects thousands of suppliers and distributors across the travel value chain. Leveraging our strong position across source
and destination markets, HBX Group empowers smarter travel experiences at scale.
High quality inventory with
vast supply network
HBX Group connects a uniquely
broad range of supply across the
global accommodation, mobility
and experiences landscape. Our
portfolio includes Global chains,
Regional chains and Independent
hotels, enabling access to hard-to-
reach inventory at scale.
Long standing
relationships with
travel distributors
Our global distribution network
spans traditional tour operators,
digital platforms, airlines and
loyalty ecosystems, empowering
partners across every corner of the
leisure travel sector.
Supply by Archetype
1
Distribution by Archetype
1
1. Split by Total Transaction Value (TTV) generated across the following categories: Accommodation (Independent Hotels,
RegionalChains, Global Chains), Mobility and Experiences
2. TTV is calculated based on destination
EUROPE
AMERICAS
MEAPAC
Tour operator
Online marketplaces
Airlines & loyalty
B2B Intermediaries
33%
22%
16%
12%
17%
Travel advisors
Global chains
Regional chains
Third party supplier
Mobility & Experiences
19%
41%
22%
13%
5%
Independent hotels
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 3
About HBX Group
About HBX Group
HBX Group Ecosystem: Our diversified portfolio
Accommodation Mobility & Experiences
Hoteltech Fintech & Insurance
We deliver a scalable TravelTech ecosystem that connects global supply and demand, empowers local expertise, and enables end-
to-end solutions across Accommodation, Mobility, Experiences, Hoteltech, Fintech, and Insurance.
HBX Group deploys a diversified portfolio of product lines, the
largest of which is Accommodation, generating 95% of the Group’s
Total Transaction Value (TTV). We offer access to over 300,000
properties in more than 170 countries, with over 100,000 directly
contracted hotels, which contributes 85% of our accomodation TTV.
The remaining share is sourced through third-party suppliers (TPS),
ensuring breadth and flexibility across our offering. This combination
of scale, quality and diversity meets global traveller needs through
our main brands: Hotelbeds, Bedsonline, The Luxurist and Civitfun.
HBX Group’s Supplier Preferential Agreements (SPAs) with over
6,000 hotels, bring additional value to hotels in exchange for
differentiated commercial conditions.
HBX Group’s Mobility & Experiences portfolio offers seamless travel
solutions – from chauffeur services and shuttles to car rental and
extra luggage options – alongside a curated range of experiences
including theme parks, museums, tours, and activities. With
23,000 experiences and 9,600 transfer routes available, these
products help partners up-sell and cross-sell, increasing customer
satisfaction and revenue per booking. The Luxurist expands these
services in the high-value luxury travel segment.
HBX Group continues expanding into Fintech and Insurance,
offering services such as pay-in/pay-out, FX, cash advances, virtual
credit cards, and tailored travel insurance. Through partnerships
with regulated entities, these offerings respond to growing
demand for connected, all-in-one travel experiences – enhancing
both partner value and the end-user journey, and strengthening
our overall ecosystem proposition.
Our Brands
Corporate & commercial brand
Our main brands
Through its HotelTech business under the Roiback brand, HBX
Group supports around 2,000 hotels across 20 markets with end-
to-end technology for direct channel growth – including booking
engines, UX-focused web design, and digital marketing tools.
This offering strengthens hotel relationships while unlocking new
revenue through direct sales monetisation.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 4
Strategic
Report
Chair’s statement
6
Chief Executive Officer’s statement
8
Investment case
10
Business model
11
Strategy
14
Market review
16
Key performance indicators
18
Business review
22
Financial review
24
Section 172(1) statement
29
Stakeholder engagement
31
ESG strategy
43
Non-financial and sustainability information statement
77
Risk management
79
Principal risks and uncertainties
81
HBX Group Annual Report and Accounts 2025 5STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION
Bringing simplicity to the world of travel
Our debut as a listed company
came at a volatile time with
elevated political and economic
uncertainty. The sudden change
in market dynamics adversely
impacted our revenue growth and
share price performance during the
year. Shortly after the year end, and
reflecting on the speed of change,
we implemented a number of
organisational improvements
designed to drive a more agile
performance going forwards.
Reinforcing our relevance
2025 was a year in which we
underscored the relevance of our
mission and purpose as a leading
global B2B TravelTech company.
We delivered solid commercial
and operational performance,
reinforcing our role as a vital
marketplace upon which key
travel stakeholders depend. HBX
Group acts as a crucial link in the
global travel ecosystem between
suppliers on the one side, and
B2C distributors on the other. We
provide the necessary resources
and capabilities that enable these
businesses to interact efficiently,
achieve global reach, and optimise
delivery for the end consumer.
During the year, we continued to
create value by connecting and
empowering the world of travel.
We offered a curated portfolio of
more than 300,000 hotels in over
170 countries, plus a wide range of
highly complementary products,
such as transfers, car rentals and
travel experiences, to a broad base
of distributors. By facilitating this
extensive network of interactions,
and by leveraging our on-the-
ground commercial teams
and distribution channels, we
successfully connected supply and
demand. And as a trusted partner
and enabler, we supported both
sides to access all parts of the travel
market and maximise revenue.
2025 was also a year in which we
continued to launch products and
services in areas of strong demand.
Our push into the luxury space
is a case in point. Luxury travel is
an expanding high-value market
in which, through our launch of
The Luxurist, we capitalised on
emerging growth opportunities.
We responded to consumer
demand and shifting market
conditions, and by staying relevant
to our customers and partners, we
are securing our long-term value
proposition.
Enhancing our leadership
and tech capabilities
In February 2025, we appointed
three new independent directors
to our Board, Sabine Bendiek,
SabineHansen Peck andCarlaStent.
As we explain in our Governance
Report (pages 85 to 145), these
new members blend vital
public company experience and
TravelTech expertise. They add
depth to the Board while helping
to maintain the balance of skills
required to take the company
forward post-IPO. Indeed,
combining strong governance,
deep sector insight and specialist
external knowledge, this is the
team to lead HBX Group into
the future. We look forward to
welcoming Carlos Muñoz as
senior advisor to the Board, and
will benefit from his extensive
experience earned over the last
two decades at HBX Group. His
appointment as a board Director
will be recommended at the AGM.
Our cloud-native, modular, next-
generation architecture now
enables us to deliver connectivity at
speed and scale, providing a major
catalyst for growth.
Keeping pace with innovations in
the tech world, we are also evolving
our AI and Machine Learning
capabilities. Driving improvements
across our operations, AI is enabling
us to create efficiencies, transform
customer service, enhance
forecasting and curate data flows.
Itincreases the agility with which
we can operate and innovate,
ensuring we deliver the very best
service to customers.
We enhanced our
Board leadership
and invested
in technology,
reinforcing our
role as a vital
marketplace upon
which key travel
stakeholders
depend.
Richard Solomons
Chair
On 13 February 2025, HBX
Group began trading as
a listed company on the
Spanish Stock Exchanges.
For myself, my fellow Board
members, the company’s
leadership teams and staff, it
was a proud and significant
moment.
Going public is a major event in a
company’s history. Under private
ownership, HBX Group was a well-
run international enterprise with
high governance standards. It was
well respected and responsibly
managed, much like a PLC. These
qualities, which we carry forward
with us, mean our IPO represented
more of a natural evolution than
a radical change. I would like to
pay tribute to our private equity
owners, Cinven, CPPIB and EQT,
for their contribution to this
smooth transition.
Of course, a great deal of effort
went into preparing HBX Group
for its public listing, and I would
also like to thank our internal
teams who worked so tirelessly to
execute this long and demanding
process. I am delighted to
report that not only was the IPO
successful but it was achieved
while maintaining focus on the
delivery of day-to-day business.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 6
Chair’s statement
Powerful blend of people,
product, technology & data
We look to the future with
confidence. Travel and tourism are
inevitably impacted by the wider
economic environment; but we
retain full belief in our ability to
succeed and grow despite volatile
external conditions.
As we continue to closely monitor
consumer behaviour and overall
travel demand dynamics, we see
real opportunity for growth within
the sector. The HBX Group value
proposition, underpinned by our
sophisticated technology platform,
our deep data, our expert people,
and our innovative products,
Two decades of progress
Both sides of the ecosystem – unique experience
Transformed by new management
History of acquisitions
means we are positioned to play a
long-term pivotal role in the global
travel ecosystem. Our strong track
record of above-market growth
gives us confidence in our future.
It has been a privilege to serve
as Chair, and I am very proud of
what we have achieved. Today,
James Bilefield joins the Board as
Chair Designate, giving time for a
smooth handover before I retire as
Chair at the AGM. I wish him every
success as he joins the Group as
it continues into its next phase of
growth.
In this, our first Annual Report and
Accounts as a listed company, we
tell the HBX Group story and trace
our journey through the past year.
I would like to personally thank all
our people, shareholders, partners
and customers for joining us on
this journey.
Richard Solomons
Chair
Started as Barceló
travel division
New management
team to take the
Group into its next
phase
Rebranded to HBX
Group with a simpler
brand architecture
in a fully integrated
ecosystem
Technology rebuilt
with a complete
replatforming to
become cloud-
native with unlimited
scalability
Fintech & insurance
serve to expand the
ecosystem
Launched The Luxurist
to increase services
in high potential
segments
Listed on the Spanish
Stock Exchanges with
an initial public offering
(IPO)
Acquired Civitfun
to augment the
tech offering for
our partners
Acquired by First Choice
Holidays in 2001
Merged with TUI
in 2007
CINVEN and
CPPIB acquire
Hotelbeds Group
Tourico Holidays
and GTA were
both strategically
acquired
Disposal of
Destination
Management
Division
Consolidation
under Hotelbeds
and Bedsonline
brands
HolidayTaxis
acquired to
enhance scale
in M&E
Became a global player
through organic and
inorganic international
expansion
2000 2016 2019
2020
2025
2015
HBX Group’s history of living both sides of the connection – originating in a hotel business
and later owned by a major tour operator – gives the company a unique perspective on
the needs and challenges across both the supply and distribution sides of the global
accommodation chain.
New management took HBX Group to the next level with the complete replatforming of the technology platform and rebranding as HBX Group, crystallising the acquisitions of the preceding
period, with a clear strategy to enrich the value proposition with a focus on technology and data, and drive improved operating performance with automisation and digitalisation.
Under private equity ownership, HBX Group – parent company of Hotelbeds, expanded its portfolio
through strategic acquisition of two other leading players in the sector. This consolidation resulted
in a truly global platform with unmatched scale and reach, partnering with supply and distribution
networks across 170 countries worldwide.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 7
Chair’s statement
Innovation, agility and growth
and reshaped our position as a
long-term market consolidator.
Solid performance in
a challenging global
environment
2025 also brought macroeconomic
volatility and geopolitical
challenges. US trade tariffs and
ongoing hostilities in the Middle
East and Ukraine impacted travel
corridors and consumer behaviour.
Demand for travel products
became postponed closer to the
point of departure, with travellers
leaning towards more short-haul
and domestic trips. But through
price adjustments, cross-selling
and focus on growing territories,
we were able to navigate these
challenges.
Indeed, 2025 demonstrated
the importance of our value
proposition in a changing and
challenging external environment.
We outperformed the market
with TTV of €8.2 billion, up 8% at
constant currency rates compared
to hotel intermediary growth of
c.4%. We maintained high levels
of profitability, with revenue up
+5% (constant currency), Adjusted
EBITDA of €431 million up +10%
(constant currency). At all times,
we remained focused on executing
our commercial priorities and
delivering across our four pillars
of technology, data, people and
products.
Leveraging tech and data
As a company, we are seeing
the benefits of our sustained
investment in technology. The
re-platforming of our technology
stack, completed in 2024, means
we now have fully integrated,
100% cloud-native infrastructure,
enabling us to operate swiftly
and dynamically within the
travel ecosystem. In 2025, we
saw the positive impact of
these developments across our
Accommodation platforms, which
are now faster, more robust and
highly scalable.
With over 7 billion daily searches
across our technology platform,
up 25% year on year, we continued
to provide our partners with
exceptional speed, reliability
and security and collected vast
amounts of data. These qualities
are key differentiators for the
company, as our customer surveys
regularly confirm. Bridging the
sourcing and sell sides of the
ecosystem, we are in control of
our inventory and our data chain,
which means we can provide
greater value, support, insight and
expertise to our partners.
Embracing the growing impact
of AI in the travel industry, we see
it as an opportunity to reinforce
our position as a trusted data
and infrastructure provider, while
already benefiting from it in areas
such as call centre and operations
processes. In 2025, we leveraged
our data and technology by
embedding Artificial Intelligence
(AI) and Machine Learning (ML) to
automatically curate and improve
the services we deliver to our
clients and partners.
Welcome to HBX Group’s
inaugural Annual Report
and Accounts.
In a year of market volatility
and geopolitical challenges,
HBX Group remained focused
on executing its commercial
and strategic priorities. We
successfully listed on the
Spanish Stock Exchanges,
refinanced our debt and
positioned the company for
future growth.
2025 was a milestone year in our
company history. Our listing on
the Spanish Stock Exchanges in
February was a major achievement
for HBX Group. I was, personally,
delighted by the response from our
employees, who have expressed
genuine pride at going public.
For our shareholders, the IPO
means increased visibility and
transparency. Furthermore, it has
enabled us to deliver on a core
commitment, as we deleveraged
and reduced our adjusted net
debt to €639 million, 1.5 times
our adjusted EBITDA. In this way,
the IPO has strengthened our
relationship with key stakeholders
In a year of
market volatility
and geopolitical
changes, HBX Group
remained focused
on executing its
commercial and
strategic priorities.
Nicolas Huss
Chief Executive Officer
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 8
Chief Executive Officer’s statement
Innovative products and
partnerships
As part of our strategy to drive
profitability and expand the
ecosystem, in 2025 we announced
several new partnerships. In
January, we launched The Luxurist,
the world’s first comprehensive
luxury travel ecosystem. Offering an
AI-enhanced end-to-end itinerary,
The Luxurist connects best-in-class
travel advisors with remarkable
hotels via a bespoke and seamless
interface. It provides exclusive
access to c.8,000 premium
properties in over 140 countries, in
a market set to double in value to
€340 billion by 2028.
Elsewhere, we confirmed the
acquisition of Civitfun, which
specialises in the digitalisation
of hotel operations. Together,
we are developing a platform of
intelligent solutions to enhance
the guest experience and open
up new revenue streams. We
also created a significant new
partnership with Turkish Airlines
alongside our strategic partner,
PerfectStay. Overseeing the largest
global network of international
flights, Turkish Airlines is a perfect
fit for HBX Group. Their extensive
coverage and mindset align with
our dedication to connecting
global travel.
The partnership supports our
strategic focus on airlines, loyalty
programmes and new destinations.
It also promotes convenience and
customisation through dynamic
packaging technology, which
enables consumers to create their
own travel packages.
In particular I would like to
welcome Stéphanie Fougou,
General Counsel, and David
Amsellem, Chief Distribution
Officer as they join the team,
bringing critical experience and
expertise. I would like to give my
personal thanks and appreciation
to Carlos Muñoz, Chief Commercial
Officer, and Paula Felstead, Chief
Information Officer, for their strong
leadership and contribution as they
both leave their executive roles.
Technology and Commercial
leadership remains within the
Senior Management Team,
reallocated under the new vertical
organisation structure, which is
empowering our performance,
strengthening our execution,
creating a more customer-focused
business that will be even more
efficient and agile.
Bringing connectivity to a
fragmented market
Through our new product and
service innovations, HBX Group
is committed to creating unified
global platforms and delivering
a frictionless, end-to-end travel
experience.
With a portfolio that now
encompasses Hoteltech,
Fintech, Insurance, Mobility and
Experiences, we are bringing
simplicity and connectivity to a
fragmented market. Our aim is
to become a definitive, one-stop
resource for the travel ecosystem.
As we look to compete across
product and market segments, we
are also expanding geographically.
In 2025, we continued to invest in
regions that offer opportunities
for expansion – for example, parts
of Asia, Australasia, Africa and the
Caribbean. We also expanded our
team in India and strengthened
our investment in Saudi Arabia.
In this way, we are extending the
connective rails between travel
and leisure businesses around
theworld.
Our MarketHub events, which
encapsulated our ethos and
ambition as a company, were a
commercial highlight of 2025.
Taking place across Europe, the
Americas and Asia, these events
brought together global travel
stakeholders to engage in dialogue,
share ideas and shape the future of
the industry. They confirmed in my
mind that, despite its rich diversity
and multiplicity, the world is one,
and that through connection and
communication we can build a
cohesive global travel community.
Looking ahead
We continue to operate in a market
that is structurally strong and has
historically grown approximately
at twice the rate of GDP. Through
increased scale, efficiency and
market presence, combined with
ongoing investment in our people
and AI-driven automation, HBX
Group is ideally positioned to
capture market share and convert
growth into profitability. This will
be well supported by our vertical
operating model with increased
agility and customer-centricity.
As such, I remain fully confident
in our capabilities to deliver on
our commitments to all our
stakeholders.
As we look to the future, I want
to thank our shareholders for
their trust and input into our
decision making and strategic
focus. HBX Group is founded on
strong foundations and has a
long track record of successful
delivery. Our IPO strengthened
our financial position, which gives
us increased potential for growth
and innovation, As a result, we are
confident in our ability to create
long-term value together
Nicolas Huss
Chief Executive Officer
The new structure
is empowered
to drive results
through clearly
defined verticals,
better aligned with
the demand of a
rapidly evolving
market to make
us more agile and
customer-centric.
Powered by our people
Reflecting the pace of evolution in
the market, we announced a new
vertical operating model shortly
after the year end, supported
by some changes to our Senior
Management Team. The full details
are included in the Governance
Report pages 85 - 145.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 9
Chief Executive Officer’s statement
Why HBX Group:
A scalable platform powering frictionless travel experiences
HBX Group represents a compelling investment opportunity, anchored in the resilient and fast-growing global leisure travel sector and underpinned by strong long-
term structural drivers, while its asset-light model, scalable technology platform and diversified revenue streams provide both resilience and margin expansion
potential. Supported by a clear growth strategy, selective acquisitions and an experienced management team with proven execution, the Group is well positioned to
deliver sustainable long-term value creation for shareholders.
Leading independent
player
Scalable proprietary
technology platform
Experts in the high
growth leisure
travel sector
Clear expansion
strategy
Highly attractive
financial profile
Passionate, experienced
management team
1 42 53 6
HBX Group operates
with a pure B2B model,
empowering our clients
without ever competing
for the end customer.
Our independence is
a strategic advantage,
allowing us to connect
across the ecosystem with
trust and agility. We deliver
scale without conflict,
and innovation without
compromise.
Read more on page 11
We delivered 60% adjusted
EBITDA margins and 101%
cash conversion, with strong
track record of growth.
Our fixed-cost leverage,
automation, and capital-
efficient model allow us
to scale profitably. Even
as volumes grow, our
disciplined cost control and
high-margin product mix
drive consistent, sustainable
returns.
Read more on page 24
The global leisure travel
market is expanding fast –
but it remains fragmented,
cross-border, and complex.
That’s where we come in.
HBX Group brings structure
and reach to this sector,
offering access to hard-to-
reach demand, supporting
long-haul, high-value travel
in over 170 countries.
Read more on page 11
We are executing against
a well-defined roadmap –
focused on global reach,
adjacent product expansion,
and deepening partner
value. Recent moves, like our
strategic partnerships with
Turkish Airlines Holidays and
Despegar, or investments
like Civitfun and PerfectStay,
show how we grow both
organically and through
targeted M&A.
Read more on page 16
Our technology is purpose-
built to handle complexity at
scale. With over 7 billion daily
searches, a 450TB data lake,
and 99.999% platform up-
time. Machine learning (ML)
drives forecast accuracy; AI
powers productivity and
personalised service.
Read more on page 13
Our management team
combines deep industry
knowledge with a strong
track record of delivering
growth. Post-IPO, their
focus remains long-term:
investing in technology,
culture and governance
with a clear commitment to
ESG leadership. We believe
performance and purpose
go hand in hand – and we’re
building a platform that
delivers both.
Read more on page 91
c.300k
Hotel Inventory
c.60k
Distribution partners
60%
Adjusted EBITDA margin
12%
Revenue allocated to technology
€59m
Operating free cash flow used
for investment
9
Senior management team
members
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 10
Investment case
Our proven business model
What we do
for suppliers
What we do for
distributors
Tour operators
Online
marketplaces
Travel advisors
Airlines
and loyalty
programmes
Other
distributors
Hotel
accommodation
Theme parks
Transfers
Car rental
Activities
Luxury
Dynamic
packaging
Travel
Marketplace
DistributorsSuppliers
23k+
experiences
7bn+
daily searches
c.300k
hotels
c.60k
distribution
partners
9k+
transfer routes
60%+
high value
partners
Expand market
presence
Gain easy access to
hard-to-reach, high-
value segments
Local commercial
relationship
andexpertise
Controlled distribution,
rate integrity across
every channel
AI-translated hotel
content to reach
wider audience
Global inventory
in one booking
platform
Exclusive rates,
better conversion,
more sales
Fast, scalable tech
built for growth
Smart insights
for data-driven
decisions
Award-winning
AI-driven customer
service tools
ecosystem
HBX Group
Tech + Data + People + Product
High quality inventory Long standing relationships
HBX Group has over 20 years’ experience
connecting and empowering the world of leisure
travel through a combination of cloud-native
technology solutions, curated data, and an
extensive portfolio of products
designed to maximise
revenue.
Call centre
eCommerce
Fintech
Insurance
Hoteltech
Marketing solutions
Ecosystem solutions
170+
countries
You can read more about our growth drivers and our
proprietary technology platform on pages 12 and 13.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 11
Business model
Growth drivers for sustainable scale and profitability
Our diversified growth levers strengthen HBX Group’s ability to scale sustainably and reinforce its leadership as the leading B2B travel technology intermediary.
Technology Data People Product
450+ terabyte data lake stores all
the transactions, processing data
from both suppliers and distributors.
Data is segmented and sliced to
create dashboards with revenue and
profitability insights to our partners
and clients to enable business growth.
100% cloud-native platform enables
unlimited capacity with +99.999%
platform up-time. With over 635k
direct connections with travel players,
the platform provides curated results
to over 7 billion daily searches.
Global teams with local presence in
55 countries
Dedicated customer support teams
in 7 hubs speaking 13 languages
Highly engaged and committed
workforce with 64% millennials
driving innovation and digital
transformation
47% female managers and 56%
female employees
Multi-lingual customer support,
with rapid response times
Fast response times of c.20
milliseconds via API are critical
for distribution partners keeping
customers satisfied in a digital world.
Our technology is processing c.80k
availability requests per second.
HBX Group replatformed its
technology during FY25, achieving
99.999% platform uptime and
meeting 99.8% of internal SLA’s
(Service Level Agreements). Service
degradation time improved by 80%
versus FY24 (1.05% → 0.20%), and
planned downtime interventions 3
minutes in total for FY25.
Technology investment remains a
priority, with ongoing enhancements
leveraging AI and ML.
With 9 AI tools and 12 proprietary
algorithms already in action, open-
source software is driving efficiency,
productivity and scalability. 30% of our
customer service contacts handled
by AI.
Holistic approach with dedicated
cyber security team and protected
end-to-end. Constant vigilance and
continuous investment and training
to protect HBX Group and its partners.
ISO/IEC 27001:2022 certified.
Large data lakeScalable and robust Engaged and diverse
Bringing scale and reach through a
vast global network of high-quality
curated inventory of over 100k directly
contracted hotels, 23k experiences
and 9k transfer routes. Technology-
first approach to content and
industry-leading customer service for
our suppliers and distributors.
Leveraging strong pipeline of
partnerships to expand the HBX
Group ecosystem such as the Luxurist
to develop AI-led concierge services
and Fintech partnerships to support
insurance and Virtual Credit Card
(VCC) solutions. Our capabilities
are being enhanced through
strategic partnerships with airlines
and loyalty programmes, broadening
ecosystem reach.
High quality inventory
Valuable partnerships
Expansion in Fintech & Insurance to
bring attractive financial products
to suppliers and distributors in
partnership with top financial
institutions and leading innovators.
Innovative
Fast response times
Well-invested
AI-enabled
Secure
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 12
Business model
A scalable proprietary technology and data platform
A modern, cloud-native, agile, lean and scalable platform handling high volumes robustly and at speed.
Distribution partners
Suppliers
We connect supply with distribution through a robust infrastructure with 99.9% availability and seamless channelperformance
Business Intelligence
(analytics and
reporting)
Third-party services
(alternative payment
method, foreign
exchange)
Back office
(payments,
collections, finance)
Customer relationship
management (CRM)
API integration
to supplier
platforms
API gateway
HBX Group Core Platform Engine
(Distribution and product information,
booking engine, processing
orchestration, valuation)
Partners B2B websites
Partner Portal
B2B direct
integration
Supplier
integration
to API Suite
Global architecture: Cloud-native, microservice architecture
with high availability and performance globally.
Secure connectivity: Investments in seamless connectivity
and security to enable accurate and fast responses for all
stages of the booking flow (booking confirmations at 98%
accuracy).
Development efficiency: 300% improvement in the velocity
and quality of end-to-end development on the delivery
process, leveraging automation and tooling.
Intelligent automation: Embedding AI and ML into key
technological processes to automatically curate and improve
the delivery of services to our clients and partners.
Cost optimisation: 30% reduction in the cost per transaction
through continuous improvement and leveraging the
optimum technologies to achieve the desired business
outcome.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 13
Business model
A dynamic strategy
Strategic Pillars
Growth Drivers
Sustainability Pillars
Creating value for
Grow in Accommodation Expand the Ecosystem Drive Profitability
Leverage scale and operational efficiencies with data
and AI-led capabilities to deliver enhanced pricing,
content, service and experiences.
Higher specialisation and curation to evolve the
commercial position and competitiveness.
Maximising cross-selling opportunities across the full
travel ecosystem to deliver frictionless solutions for
our partners and their customers.
Develop new innovative services to add differentiated
services and enhance the value proposition.
Driving growth in core markets though the acquisition
of new suppliers and distribution partners, and
increasing share of wallet.
Unlocking opportunities in promising geographies
and segments with an agile approach to
changing markets.
Environment Social Governance
HBX Group’s strategy is designed to capture the opportunities of a fast-evolving travel market. Building on our global scale, digital capabilities, and deep industry
partnerships, we have set three strategic pillars which will deliver sustainable growth, enhance partner value, and generate long-term shareholder returns.
Our Vision
To bring simplicity to the world of travel
Learn more on page 56 Learn more on page 69 Learn more on page 75
People
Powered by people
Data
Data Craftsmanship
Tech
Technology at our core
Product
We innovate together
Customers
Partners Employees Society Shareholders
Learn more on page 29
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 14
Our strategy
Strategy in action
Our three-pillar strategy positions HBX Group to deliver consistent, scalable growth in the global travel sector by deepening relationships with hotel partners, travel
sellers, and technology providers, while building an agile organisation that thrives on innovation and efficiency. At the same time, we are committed to supporting
responsible and sustainable travel, ensuring our growth delivers positive impacts for customers, communities, and shareholders alike.
Grow in Accommodation
Accommodation is the core of our business. Our
priority is to grow volumes and market share across our
global portfolio by: Expanding direct relationships with
hotel partners and strengthening strategic alliances.
Leveraging our scale and distribution capabilities
to provide partners with greater reach and higher
returns. Enhancing our technology platforms to offer
differentiated solutions that optimise booking flows
and improve customer experience.
Expand the Ecosystem
We are broadening our role in the travel value chain,
evolving from a hotel distributor to a comprehensive
travel ecosystem: Connecting accommodation
with complementary products such as transfers,
experiences, and ancillary services. Creating integrated
solutions for travel sellers and partners, supported
by data and analytics. Building partnerships with
technology providers to enhance efficiency, flexibility,
and connectivity across the industry.
Drive Profitability
We are committed to sustainable, profitable growth
by driving operational excellence through automation,
digitalisation, and disciplined cost management.
Optimising our business mix to focus on higher-
margin opportunities. Strengthening our capital base
to invest in innovation while maintaining financial
resilience.
Case Study: Despegar
We have entered a strategic partnership with
Despegar, Latin America’s leading travel technology
company, to integrate HBX Group’s European and
North American non-air inventory into Despegar’s
platform. This long-term collaboration enhances
Despegar’s travel packages and lodging options,
while offering our suppliers access to Despegar’s
distribution channels. This partnership aligns with
our commitment to innovation and global expansion,
jointly redefining the travel experience for millions of
customers, offering unparalleled choice and value.
Case Study: The Luxurist
In January 2025, we launched The Luxurist, the
world’s first comprehensive luxury travel ecosystem,
designed to transform the B2B luxury travel market.
Backed by HBX Group’s advanced technology and
global hospitality network, The Luxurist connects
elite travel advisors with c.8,000 premium properties
across 140 countries, offering AI-powered itinerary
planning, real-time booking, and 24/7 concierge
support for bespoke end-to-end experiences.
This strategic venture positions HBX Group at the
forefront of a rapidly growing luxury travel sector
combining accommodation and ancilliary services
into complete solutions.
Case Study: AI tools
In 2025, we accelerated our digital transformation by
integrating advanced AI across customer service, now
handling 30% of service contacts exclusively through
AI in implemented areas. These innovations, ranging
from omnichannel virtual assistants and AI-powered
training simulations to automated
content enhancement and anomaly
detection, have significantly
improved response times,
operational efficiency, and
service quality. Supported by
continuous model auditing,
HBX Group’s AI strategy
empowers teams to focus
on high-value tasks while
reinforcing its leadership in
travel technology innovation.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 15
Our strategy
Market review
HBX Group operates in a large and fragmented global travel market with exposure to economic and consumer spending trends. While the global travel market
benefits from positive structural long-term growth trends, it is also impacted by economic cyclicality and short term consumer sentiment.
At HBX Group, we continually monitor the travel landscape, developing new partnerships, products and service offerings in response to market conditions and consumer demand.
Macro market conditions
In 2025, our market was defined by two major macrotrends. These were:
1. WTTC Global GDP Growth projections from 2023A-2027E
Market growth and resilience
Leisure travel is a cyclical, high-growth market. Demand has normalised after three years of
strong rebound; current and long-term growth expectations are encouraging.
Since the 1950s, the global travel market has been growing approximately 6% a year, with
long-term GDP-correlated growth clearly evident. This growth continues today, with travel
and leisure projected to grow twice as fast as global GDP from 2023 to 2027.
1
The market also continues to demonstrate resilience, as seen in the bounce-back and
boom in global travel following Covid-19. According to the World Tourism Barometer from
UN Tourism, almost 700 million people travelled internationally in the first six months of
2025, up 4% on the pre-covid activity 2019.
For 2025, the hotel intermediated market is expected to grow at 4-5%, slowing down from
the faster growth since 2021. This was largely due to normalisation of market growth after
the initial post-Covid travel recovery exacerbated by political and economic uncertainty
caused by proposed trade tariffs and geopolitical conflict.
HBX Group is well positioned to support its suppliers and distributors. We enable our
partners to access the large and fragmented global intermediary distribution landscape.
We provide a one-stop shop for the ecosystem: helping hotels optimise occupancy
amid the proliferation of booking channels and offering simplicity and connectivity in a
fragmented space.
Shifts in consumer behaviour
In early 2025, the impact of US tariffs on global trade and geopolitics, combined with
ongoing regional conflicts, changed the travel landscape. Almost overnight, these events
triggered two distinct consumer responses within the market – to spend less and stay local,
and to book much closer to the point of departure. These travel trends are interpreted as
a reaction to the political and economic uncertainty and are expected to improve when
consumer confidence recovers.
HBX Group partners with high-value distributors whose customers tend to plan complex
holidays long in advance. The recent shifts in spending and booking patterns have led
hotels to pursue alternative channels to boost occupancy levels in
order to combat uncertainty and softer demand. Consumer
preference for ‘local’ also means reduced demand for
connected trips and travel packages,.
In response, we are negotiating exclusively better rates
and deals within a compressed booking window,
developing a higher-quality proposition for ‘book
later’ travellers. We are also looking at volume-
driven opportunities where we can leverage our
scale.
We have implemented a new vertical operating
structure, making us more agile and client-centric.
Adopting an organisational model structured on
delivery and embedding artificial intelligence more
deeply into our operations, we are strengthening our
execution, creating a more customer-focused business
that will be even more efficient, profitable and agile.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 16
Market review
Trend Impact Response
Artificial Intelligence
Artificial Intelligence (AI) is transforming travel, with current industry
efforts focused on streamlining customer service (through chat-bots
and multilingual assistants), personalising traveller trip planning (highly
tailored recommendations), optimising pricing and enhancing internal
efficiency. In all its forms, AI will truly revolutionise the industry in the
coming years. On the consumer side, it is likely to appeal in particular to
Millennial and Gen Z consumers, enabling them to reduce friction and
focus on the more creative aspects of travel.
As a TravelTech leader, HBX Group continuously evaluates and adopts emerging
technologies, including AI. We apply it strategically to enhance our operations
and partner solutions. Our dedicated chat-bot, Olivia, provides 24/7 personalised
customer support in their own language, while The Luxurist provides natural
language curating packages & trip planning solutions. In parallel we are developing
AI-powered commercial algorithms to anticipate market trends and unlock high-
value opportunities across sourcing, distribution and pricing leveraging our more
than 7.8 billion daily searches.
Link to Strategy
Gen Z travel
preferences
Gen Z are shaping the future of travel. Already representing nearly
40% of the traveller population, Gen Z consumers have very distinct
travel preferences. Tech-savvy and eco-conscious, they seek authentic,
immersive and sustainable experiences that go beyond traditional tourist
itineraries. Fuelled by a desire for adventure and social media-worthy
experiences, Gen Z are driving a global shift towards experiential travel.
With 72% of Gen Z travellers viewing travel as a form of self-expression, the
industry will need to evolve its offerings to meet the expectations of this
highly influential demographic.
1
Through our expanded partnerships and ecosystem approach, we enable
clients to offer comprehensive solutions that meet the needs of younger, more
experience-oriented travellers, ranging from travel products across all verticals
to fintech products to provide peace of mind (e.g. insurance). By leveraging data,
innovation and our regional expertise, we facilitate wider, richer and deeper travel
experiences. Our strategy to drive scale and innovation across our B2B platform
also increases the scope and diversity of travel options – for example, hidden gems
over commoditised destinations; cultural immersion; adventure; and sustainable
travel propositions. Link to Strategy
End-to-end
ecosystem travel
Travellers are increasingly seeking connected trips and frictionless travel.
Faced with growing time constraints, people are looking not only for new
but effortless end-to-end travel experiences. They want convenience at
their fingertips and a one-stop solution that covers every aspect of the
journey: from booking accommodation and hiring cars, to navigating
airports and transferring smoothly to and from their hotel. And they want
holistic travel packages that offer a range of activities and experiences.
By leveraging our ecosystem, we simplify travel through a fully connected
proposition encompassing Accommodation, Mobility & Experiences, Hoteltech,
Fintech & Insurance. We connect diverse ancillary services, enabling our clients to
manage every part of the journey in one place instead of across multiple providers.
Our digital tools allow clients to pre-book activities, helping partners capture more
online sales while ensuring a smoother on-site experience. HBX Group’s unified
brand architecture delivers seamless, end-to-end traveltech solutions across the
entire travel ecosystem.Link to Strategy
Sustainability
As awareness of the climate crisis grows, travellers are increasingly
looking for more sustainable travel experiences. Wanting to explore
the world without damaging it, they are seeking low-impact travel
and accommodation options, and will take their business elsewhere
if providers cannot meet their expectations. This trend is particularly
pertinent to younger travellers, who routinely scrutinise the sustainability
measures implemented by travel companies and suppliers when deciding
where to travel, and with whom.
Our ESG journey is evolving rapidly and we have made real progress in integrating
sustainability across our operations. In 2024 we launched our Sustainability Hub
which is a dynamic gateway designed to raise awareness, share best practice and
connect with key stakeholders on ESG topics. Through the hub, we aim to drive
meaningful action and promote environmentally conscious practices across the
travel ecosystem. We have also engaged in several reforestation programmes and
increased the number of ESG-certified hotels and sustainability facilities within
our portfolio. Link to Strategy
1. https://www.peekpro.com/blog/gen-z-travel-trends
Secondary market trends
Several microtrends are also impacting the travel landscape:
Grow in accommodation Expand the ecosystem Drive Profitability
Link to Strategic Objectives
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 17
Market review
Monitoring performance and progress
We set KPIs in line with our strategy to assess how we generate value for our shareholders.
Financial (€ in millions, unless otherwise indicated)
Total Transaction Value (TTV)
APM(1)
Revenue
(2)
Take rate
APM(1)
Grow in accommodation
Expand the Ecosystem
Drive Profitability
Link to Strategic Objectives
Link to Remuneration
Total Transaction Value (TTV) corresponds to amounts charged
to distribution partners, excluding sales taxes and Hoteltech.
TTV is used as a KPI to review volume growth. In FY25, TTV
increased by 7% to €8,178m, or 8% at constant currency
3
.
Further details of the key drivers of this growth byregions are
provided in the Business review.
Revenue comprises TTV less cost of sales and other directly
attributable costs and income. Revenue is used as a KPI
to measure direct profitability, excluding the impact of
other income and costs. At €720m, revenue increased by
4% compared to FY24, or 5% at constant currency
3
.
Further
analysis of the drivers of this growth are provided in the
Business review.
Take rate represents revenue as a percentage of Total
Transaction Value and is used to measure the Group’s
profitability. Changes in travel corridors and product mix,
coupled with a challenging macro environment resulted in
a20 basis point reduction in the take rate compared to FY24.
2025
2
024
2
023
2
022
Strategy
693
656
434
720
Remuneration
2025
2
024
2
023
2
022
Strategy
7,667
6,860
4,977
8,178
2025
2
024
2
023
2
022
Strategy
9.0%
9.6%
8.7%
8.8%
1. APM definitions and calculations are provided in Alternative performance measures.
2. Relates to revenue from contracts with customers as per the Consolidated Statement of Profit or Loss.
3. Constant currency changes exclude the impact of foreign exchange rate fluctuations by translating current
period results at the exchange rates used in the prior year. This approach provides a clearer view of underlying
business trends by eliminating the effects of currency volatility.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 18
Key performance indicators
Financial (€ in millions, unless otherwise indicated)
Gross Profit
(1)
EBITDA
APM(2)
Adjusted EBITDA
APM(2)
,
Adjusted EBITDA Margin
APM(2)
Adjusted EBITDA enables the Group to assess its operational
performance, whilst aiding comparability by removing one‑off
non‑underlying or non‑recurring items. In FY25, Adjusted
EBITDA grew by 9%, or 10% on a constant currency
3
basis,
reflecting the growth in gross profit, combined with the
recognition of cost savings, the most significant of which was
a €24m year on year reduction in variable pay. This translated
to an Adjusted EBITDA margin of 60%, 3ppt higher than FY24.
EBITDA is calculated as operating profit after adding back
depreciation and amortisation. This KPI helps assess the
Group’s operational performance. At €229m, EBITDA was
€134m lower than FY24 due to one‑off costs relating to the
IPO, principally in relation to incentives (€180m charge in the
year) and advisory fees (€15m profit and loss impact in FY25).
This was partially offset by a €24m reduction in variable pay
compared to the prior year, and a €13m increase in gross profit.
Gross profit comprises revenue less other income and costs.
InFY25, gross profit increased by 2% to €698m, or 3% at
constant currency
3
. This comprised: a revenue increase of
€27m; additional other income of €8m (16% higher than FY24)
as the Group continued to benefit from Fintech initiatives;
and an increase in other costs of €22m (38% higher than
FY24) principally due to the cost of revenue optimisation
initiatives, and a one‑off bad debt impact in FY25.
2025
2
024
2
023
2
022
Strategy
397 (57%)
354 (54%)
160 (37%)
431 (60%)
Remuneration
2025
2
024
2
023
2
022
Strategy
685
633
403
698
2025
2
024
2
023
2
022
Strategy
363
336
152
229
1. Gross profit comprises Revenue from contracts with customers plus other income and less other costs,
asperthe Consolidated Statement of Profit or Loss.
2. APM definitions and calculations are provided in Alternative performance measures.
3. Constant currency changes exclude the impact of foreign exchange rate fluctuations by translating current
period results at the exchange rates used in the prior year. This approach provides a clearer view of underlying
business trends by eliminating the effects of currency volatility.
Grow in accommodation
Expand the Ecosystem
Drive Profitability
Link to Strategic Objectives
Link to Remuneration
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 19
Key performance indicators
Financial (€ in millions, unless otherwise indicated)
Operating profit
(1)
Operating Free Cash Flow
APM(2)
Cash Conversion (%)
APM(2)
Operating profit is used to measure the Group’s operational
performance. In FY25, operating profit reduced by 50%
compared to FY24. However, this metric was distorted
inFY25by one‑off costs relating to the IPO, principally
inrelation to incentives and advisory fees, totalling €195m.
The Group monitors Operating Free Cash Flow to understand
the amount of cash generated from its operating activities.
Operating Free Cash Flow was €437m in FY25 compared
to €465m in FY24 due to a lower working capital variance,
reflecting slower revenue growth and targeted investment
incommercial agreements.
Cash Conversion measures the Group’s ability to convert
adjusted EBITDA into cash. The Group has maintained its cash
conversion ratio above 100%.
2025
2
024
2
023
2
022
Strategy
260
235
44
129
Remuneration
2025
2
024
2
023
2
022
465
457
384
437
Strategy Remuneration
2025
2
024
2
023
2
022
Strategy
117%
129%
240%
101%
Remuneration
1. Operating profit as per the Consolidated Statement of Profit or Loss.
2. APM definitions and calculations are provided in Alternative performance measures.
Grow in accommodation
Expand the Ecosystem
Drive Profitability
Link to Strategic Objectives
Link to Remuneration
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 20
Key performance indicators
Relational NPS Certified sustainable product (%)
Certified sustainable product is a new metric, measuring the
proportion of directly contracted hotels which are certified
as sustainable by the Global Sustainability Travel Council or
Travalyst. At 30 September 2025, 10.1% of directly contracted
hotels met this criteria. The inclusion of this metric in the
Performance‑related Share Plan (PSP) reinforces the Group’s
commitment to sustainability.
Relational Net Promoter Score (NPS) is used to measure
feedback from our partners, both client and supplier‑side.
In 2025, the Group achieved a global NPS of +30, remaining
firmly within the ’Great’ range (20‑50) commonly recognised
in NPS benchmarks, reflecting the continued confidence and
loyalty of our clients and partners.
2025 10.1%
RemunerationStrategy
2025
2
024
St
rategy
+33
+30
Non-financial (€ in millions, unless otherwise indicated)
Grow in accommodation
Expand the Ecosystem
Drive Profitability
Link to Strategic Objectives
Link to Remuneration
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 21
Key performance indicators
Business review
Regional performance
€225m
Revenue
€352m
Revenue
€143m
Revenue
6
Offices
21
Offices
17
Offices
€2.4bn
TTV
4.2bn
TTV
€1.6bn
TTV
c.70k
Number of
connected hotels
c.30k
Number of
distributors
c.130k
Number of
connected hotels
c.20k
Number of
distributors
c.100k
Number of
connected hotels
c.10k
Number of
distributors
AMERICAS
HBX Group offices
EUROPE
MIDDLE EAST, AFRICA AND
ASIA PACIFIC (MEAPAC)
AMERICAS EUROPE
MIDDLE EAST, AFRICA AND ASIA PACIFIC
(MEAPAC)
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 22
Business review
Americas
The Americas generated 29% of Group TTV in 2025
and31% of Group revenue, making it the second
largest region.
Growth in the year benefitted from strategic focus
on high‑value distribution channels and data‑driven
pricing actions, although overall performance was
tempered by political and economic uncertainty and
the adverse translation effect of the weaker US dollar.
Revenue generation in North America was impacted
by the uncertainty and changes in consumer
sentiment after Liberation Day and the introduction
of tariffs. Regional and domestic travel outperformed
long‑haul corridors, with notable reduction in arrivals
into North America from Europe and MEAPAC from
the second quarter that remained subdued for the
restof the year.
Latin America performed well, with strong growth
continuing in the second half of the year, supported by
regional travel and the successful implementation of
a strategic partnership with Despegar, Latin America’s
largest Online Travel Agency (OTA), which rapidly
became one of HBX Group’s top distribution partners.
The US is the Group’s largest market for Theme Park
transactions, with direct contracts with key resorts
such as Disney and Universal. Mobility & Experiences
TTV growth was positive in the year, supported by
resilient domestic demand.
HBX Group’s focus on preferential partnerships and
regional diversification position the Americas well for
continued growth ahead of the market.
Europe
Europe, the Group’s largest region, generated 52%
ofTTV and 49% of Group revenue.
HBX Group’s European portfolio demonstrated
resilience, supported by its scale and ability to adapt
quickly to market changes.
Domestic and regional travel outperformed long‑haul
travel, with a notable decline in travel from the
Americas and MEAPAC in the third and fourth
quarters.
Growth was supported by strong performance from
Switzerland, Malta and France. France benefitting
from comparison with a low growth the previous year,
due to the adverse impact of the Olympics being held
in Paris. Germany, Portugal, and Turkey grew less well,
with lower demand from international travellers, with
the decline particularly notable in Germany, due to
the increase in visitors in 2024 when it hosted the FIFA
European Cup. Spain, the Group’s largest destination
market in Europe, experienced robust demand,
especially from UK travellers.
TTV from Mobility & Experiences declined slightly in
the year, reflecting increased competitive pressure on
pricing for transfers despite continued strong demand
and shorter booking windows and lower ADR’s
(Average Daily Rate ) for Car Rental. Experiences were
more resilient with steady income from Theme Parks
and Activities.
HBX Group’s strategic initiatives, including the
integration of The Luxurist into Bedsonline and
targeted pricing actions, helped drive growth along
with the structural growth from the consumer focus
on experience and travel as well as the increased
adoption of travel technology. Despite geopolitical
uncertainty and shifting travel corridors, HBX Group’s
data‑driven insights and AI‑powered analytics enabled
better forecasting and trading decisions.
Middle East, Africa and Asia Pacific
Middle East, Africa and Asia Pacific (MEAPAC)
contributed 19% to Group TTV in 2025 and 20% to
revenue.
Trading performance was strong, underscoring
its strategic importance and its structural growth
from the rise in global middle classes and increased
discretionary spend on travel.
Growth was supported by airline expansion, a
favourable economic environment, and strategic
investments in key markets such as Japan, partly offset
by the impact of volatile markets in the Middle East,
with declines in travel to destinations like Saudi Arabia
and Jordan.
HBX Group’s agreement with Minor Hotels added over
180 properties in MEAPAC, with potential for further
expansion, enhancing the Group’s supply network.
Mobility & Experiences is relatively underdeveloped
in MEAPAC compared to the Group’s position
in the Americas and Europe. Income from non‑
accommodation products is an area for potential
future growth.
MEAPAC remains a high‑potential geography for HBX
Group, with continued focus on strategic partnerships,
product innovation, and scalable technology to
capture future growth.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 23
Business review
Financial review
The results for the year ended 30 September 2025 reflect a solid
performance in a changing macro-economic environment.
2025 demonstrated the resilience of our business model. Despite
the changing external environment, we delivered a resilient financial
performance with solid growth in revenue and Adjusted EBITDA, and ended
the year with 1.5x adjusted financial gearing. We have a long track record
ofgrowth, supported by structural growth in the accommodation market
and augmented by our strategic investments. Our IPO in 2025 contributed
to this with proceeds used to pay down debt and invest for the future.
HBX Group is a highly profitable and cash generative business with a
trackrecord of TTV growth approximately twice the pace of the market.
Ourgrowth strategy is supported by our clear priorities for capital allocation:
invest for organic and inorganic growth, maintain an appropriate level
offinancial gearing and return excess funds to shareholders.
Key Performance Indicators
FY25 FY24 Variance
Variance at
constant
currency
TTV (€m)
1
8,178 7,667 +7% +8%
Revenue (€m) 720 693 +4% +5%
Take rate (%)
1
8.8 9.0 ‑0.2ppt ‑0.2ppt
Gross profit (€m) 698 685 +2% +3%
EBITDA (€m)
1
229 363 ‑37% ‑37%
Adjusted EBITDA (€m)
1
431 397 +9% +10%
Adjusted EBITDA
margin (%)
1
60 57 +3ppt +3ppt
Operating profit (€m) 129 260 ‑50% ‑51%
Operating Free Cash Flow
(€m)
1
437 465 6% ‑5%
Cash conversion (%)
1
101 117 ‑16ppt ‑16ppt
1. Non-GAAP metrics. Further information on the Group’s Key Performance Indicators,
including their reconciliation, is provided in Alternative performance measures.
2025 demonstrated
the resilience
of our business
model. Despite the
changing external
environment,
we delivered a
solid financial
performance.
Brendan Brennan
Chief Finance Officer
8,178m
TTV
€720m
Revenue
60%
Adjusted EBITDA margin
101%
Cash conversion
Group TTV of €8,178m was up 8% on the prior year in constant
currency, continuing its long‑term trend of approximately double
the market growth.
Group revenue increased 5% in constant currency to €720m,
showing the strong value proposition of the Group with suppliers
and distributors as well as changes in mix and travel corridors.
Strong conversion of revenue into profits was helped by accelerated
productivity and efficiency measures with the use of Artificial
Intelligence and Machine Learning as well as organisational changes
during the year.
Operating Free Cash Flow of €437m was generated from €431m
Adjusted EBITDA, giving a conversion of 101%. The Group’s negative
working capital dynamic was maintained and more than covered
the Group’s capitalised technology investments.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 24
Financial review
Profit and loss account analysis
FY25
€m
FY24
€m
Variance
Variance at
constant
currency
Revenue 720 693 +4% +5%
Other income 58 50 +16% +18%
Other costs (80) (58) +38% +40%
Gross profit 698 685 +2% +3%
Underlying employee-related expenses (174) (200) ‑13% ‑12%
Underlying other operating expenses (93) (88) +6% +7%
Operating expenses: underlying & recurring (267) (288) ‑7% 6%
Adjusted EBITDA
APM
431 397 +9% +10%
Advisory costs (15) (16) ‑6% 0%
Restructuring costs (5) (9) 44% 44%
Operating expenses: non‑underlyingitems (20) (25) ‑20% ‑20%
Other operating expenses: non‑recurring (182) (9) n/a n/a
EBITDA 229 363 ‑37% ‑37%
Depreciation and amortisation (100) (103) ‑3% ‑3%
Operating profit 129 260 ‑50% ‑51%
Interest on loan notes and preference shares (59) (156) ‑62% ‑62%
Interest on senior debt (118) (157) ‑25% ‑25%
Other finance costs (13) (14) ‑7% 0%
Finance costs (190) (327) 42% 42%
Finance income 10 19 47% 47%
Share of net loss of associate (2) n/a n/a
Loss before taxation (53) (48) +10% +10%
Tax (charge)/credit (17) 24 n/a n/a
Loss for the year (70) (24) +192% +200%
The FY25 profit and loss account was impacted by a number of one‑off transactions relating
to the IPO. The loss for the year of €70m included the recognition of €180m of IPO‑related
incentives, €15m of advisory costs and €29m relating to the extinguishment of the former debt.
Adjusting for these items, the Group result was a profit for the year of €154m.
TTV increased by 7%, or 8% on a constant currency basis during the year ended 30 September 2025
from €7,667m to €8,178m. Further details on the key drivers are provided in the Business review.
Revenue for the year increased by €27m, or 4% compared to the prior period, consistent with
the aforementioned TTV growth. On a constant currency basis, the increase was €36m, or 5%.
Revenue growth was lower than TTV growth, principally due to changes in product mix and
commercial actions taken.
Other income increased by 16% from €50m to €58m, or 18% at constant exchange rates.
Otherincome principally comprises credit card rebates, the increase reflecting a combination
of increased trading volumes and further optimisation via the Group’s Fintech initiatives.
At €80m, other costs increased by 38% year on year, or 40% at constant currency. This
principally related to an additional €8m invested in revenue optimisation initiatives, and a
€10m increase in the bad debt charge year on year, the impact of which was wholly attributable
to one client. This was an isolated incident and client default otherwise remained low and
consistent with the prior year. The recovery of VAT in the UK following judicial review resulted
in the Group releasing a €6m provision in FY25, which had previously been recorded in other
costs. Conversely, FY24 benefitted from one‑off releases of provisions totalling €12m which were
not replicated in FY25.
Combining the revenue, other costs and other income impacts detailed above, gross profit
increased by 2% compared to the prior year, or 3% on a constant currency basis.
Underlying employee‑related expenses reduced by 13% to €174m, principally due to a €24m
reduction in variable pay as a result of bonus targets not being reached. Non variable employee
costs were aligned with FY24, with increased investment in new business lines, including
Fintech and Luxury being offset by cost saving initiatives implemented across other areas.
Underlying other operating expenses increased by €5m, or 6%, primarily driven by increased
technology costs.
At €431m, Adjusted EBITDA
APM
for the year was 9% higher than FY24, or 10% excluding foreign
exchange impacts.
Non‑underlying items totalled €20m in FY25. This principally related to advisory fees
in connection with the IPO, totalling €43m for the current period, of which €15m were
recognisedin the profit and loss account and the remaining €28m were allocated to equity.
From the total charge of €182m recognised as non‑recurring expenses, €180m related to the
cost of incentive plans which vested upon completion of the IPO. The total amount payable,
including associated social security costs, was €203m, of which €23m had been provided for
inFY24. At 30 September 2025, €199m had been cash settled and €4m remained outstanding.
Depreciation and amortisation of €100m for FY25 comprised amortisation of customer
relationships from acquisitions (€55m), amortisation of technology assets (€40m) and
depreciation of property, plant and equipment (€5m). This was broadly aligned with the
prioryear.
In February 2025, all remaining loan notes and preference shares totalling €1,640m, including
all accrued interest and dividends, were converted to share capital in HBG Limited, the former
parent company, prior to the IPO. Consequently, interest on preference shares and loan notes
isno longer being incurred, resulting in a 62% reduction in this cost year on year.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 25
Financial review
Interest on senior debt reduced 25% in FY25 compared to the prior year. This was due to a
combination of lower EURIBOR rates for the period, and refinancing activity which took
place in February 2025, as detailed in the “Liquidity and capital resources” section of this
Financial review.
The tax charge for the year was €17m (2024: tax credit €24m), representing an overall effective
tax rate of ‑32% (2024: ‑50%). This was due to non‑recurring charges and expenses that are not
deductible for tax purposes arising from the IPO and related activities. The variance between
financial years is not directly comparable due to the IPO, changes in the Group’s capital
structure and non‑recurring charges and expenses in 2025 that did not arise in 2024.
In 2025, the Group has calculated an underlying effective tax rate, excluding non‑recurring
charges and expenses, which it considers better reflects the tax expense relating to its ongoing
business activities. For FY25, the underlying tax charge, which represents the tax charge on the
underlying business, excluding non‑underlying and non‑recurring items, is €49m, representing
an underlying effective tax rate of 26%. In FY24, the Group recognised a tax credit of €24m,
principally due to the recognition of deferred tax assets totalling €31m.
Net assets
30 September 2025
€m
30 September 2024
€m
Variance
%
Goodwill and other intangible assets 1,987 2,052 ‑3%
Current trade receivables and other assets 623 608 +2%
Current trade payables and other liabilities (1,432) (1,351) +6%
Net debt
1 APM
(397) (1,071) ‑63%
Loan notes and preference shares (1,581) 100%
Other net assets/(liabilities) 10 (56) n/a
Net assets/(liabilities) 791 (1,399) n/a
1. Non-GAAP metric. Further information on the Group’s APMs, including their reconciliation is provided in
Alternative performance measures.
Goodwill and intangible assets comprise goodwill, customer relationships and technology
assets relating both to acquisitions and internally generated technology. The 3% reduction
in goodwill and intangible assets during FY25 comprised €95m of amortisation recognised
against customer relationships and technology assets, and €22m of foreign exchange
movements, partially offset by €42m of technology additions and €10m capitalised in
relationto goodwill and computer software as a result of the Group’s acquisition of Civitfun
during the year.
Trade receivables and other assets increased by €15m, or 2% year on year. Trade receivables
and other assets are shown after deducting a provision of €35m for expected credit losses.
This represents 6.7% of the total trade receivables balance, compared to a 5.2% provision at
30 September 2024. The increase in the provision principally related to one incident of client
default, for which the provision at the year end was €10m.
Trade payables and other liabilities increased by 6% to €1,432m at 30 September 2025, due to
increased trading volumes.
Further analysis of Net Debt movements is provided in the “Liquidity and capital resources”
section of this Financial review.
In February 2025, immediately prior to completion of the IPO, loan notes and preference shares,
including all accrued interest, were exchanged for share capital in HBG Limited, the former
parent company of the Group. Consequently, no balances remain at 30 September 2025. Loan
notes and preference shares had accrued interest at 10% per annum. Further detail of the
impacts of conversion of loan notes and preference shares on financing costs are provided in
the “Liquidity and capital resources” section of this Financial review.
Other net assets/(liabilities) principally comprise: the Group’s investment in a 25% stake of
PerfectStay, which is recognised as an associate; deferred tax assets and liabilities; corporation
tax accruals; lease liabilities; other long term assets and liabilities and provisions. The decrease in
other net assets/(liabilities) during the year principally related to a €22m reduction in provisions
due to the vesting of IPO‑related incentives in the period, and a €49m increase in the Group’s
investment in long‑term strategic partnerships, partially offset by €7m accrued in FY25 in
relation to deferred consideration on the acquisition of Civitfun and other less significant
variances.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 26
Financial review
Liquidity and capital resources
Key financing metrics 30 September 2025 30 September 2024
Net Debt (€m)
1 APM
397 1,071
Adjusted Net Debt (€m)
1 APM
639 1,285
Net Debt: Adjusted EBITDA
1 APM
0.9x 2.7x
Adjusted Net Debt to Adjusted EBITDA
1 APM
1.48x 3.24x
Operating Free Cash Flow (€m)
1 APM
437 465
Cash Conversion (%)
1 APM
101 117
Net finance costs (€m) 180 308
1. Non-GAAP metrics. Further information on the Group’s APMs, including their reconciliation, is provided in
Alternative performance measures.
Net debt reduced from €1,071m to €397m during the year ending 30 September 2025.
Thiswasprincipally due to IPO‑related transactions, as detailed in the Net Debt section
ofthisFinancial review.
Adjusted Net Debt, which includes a normalisation of working capital to adjust for the impacts
of seasonality, reduced by €646m to €639m. When considering the year on year increase in
Adjusted EBITDA of €34m, this resulted in a reduction in the Adjusted Net Debt to Adjusted
EBITDA ratio from 3.24x to 1.48x.
Operating Free Cash Flow in FY25 was €28m lower than FY24, due to slightly lower year on year
revenue growth. However, Cash Conversion, which measures the operating free cash flow as
aproportion of Adjusted EBITDA remained in excess of 100%.
Net finance costs were €128m lower in FY25 compared to the prior year. The table below
summarises the drivers of this change:
FY25 (€m) FY24 (€m) Variance (%)
Interest on loan notes and preference shares 59 156 ‑62%
Senior debt interest and associated costs 118 157 ‑25%
Other interest expenses 13 14 ‑7%
Finance income (10) (19) 47%
Net finance costs 180 308 ‑42%
Interest on loan notes and preference shares reduced by 62% year on year, following the
conversion of all loan notes and preference shares plus associated accrued interest and
dividends into share capital in February 2025.
Interest on senior debt and associated costs reduced by 25% year on year. This cost saving was
achieved due to the refinancing undertaken in February 2025 where the Group was able to
both reduce leverage and benefit from lower interest rates. The total charge for the year of
€118m included a loss on extinguishment of the former senior facilities agreement of €29m,
being the difference between the carrying value of the liability at the date of extinguishment
and the consideration paid.
Net Debt
The table below details the movements in Net Debt in the period, split between one‑off IPO
and refinancing‑related movements and other Net Debt movements.
€m
Adjusted Net Debt 30 September 2024 APM
2
1,285
Working capital adjustment (214)
Net Debt 30 September 2024 1,071
Purchase of HBG shares 81
IPO proceeds (773)
IPO costs paid 41
Payment of incentives 199
Refinancing costs
1
29
Net Debt after IPO and refinancing cash flows 648
Other operating cash flows (414)
Net interest paid 69
Capex 45
Exchange and other 49
Net Debt 30 September 2025 APM
2
397
Working capital adjustment 242
Adjusted Net Debt 30 September 2025 APM
2
639
1. Loss on extinguishment of the former debt facility included in the profit and loss account in the period.
2. Non-GAAP metrics. Further information on the Group’s APMs, including their reconciliation, is provided in
Alternative performance measures.
Net Debt reduced from €1,071m at 30 September 2024 to €397m at 30 September 2025, or
from €1,285m to €639m on an adjusted basis, after normalising for the impacts of seasonality.
Considering the IPO and refinancing‑related cash flows as if they had happened at 30
September 2024, opening Net Debt would have been €648m.
Other operating cash flows reduced Net Debt by €414m in the period. This principally reflected
the conversion of the Group’s EBITDA into cash.
Net interest paid of €69m relates principally to interest on the former Senior Facilities
Agreement (“SFA”) up to the date of refinancing in February 2025 of €112m, less the opening
accrual of €64m at 30 September 2024. A further €15m interest was paid on the new SFA in
May 2025.
Capital expenditure of €45m comprised €42m investment in intangible technology assets,
primarily relating to investment in the Group’s technology platforms, and €3m of property,
plant and equipment additions.
Included within ”exchange and other” is €21m of interest on senior debt, accrued but not paid
at 30 September 2025.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 27
Financial review
Refinancing and capital structure
In February 2025, the Group cancelled the facilities available under the former SFA, resulting
in a total repayment of €1,748m, comprising the principal of €1,708m and accrued interest of
40m. On 10 February 2025, the Group entered into a new facilities agreement comprising two
facilities, A and B, of €600m each, in addition to a €400m revolving credit facility which was
undrawn at 30 September 2025, maturing in 2030. Term loan A, which matures in 2030, bears
interest at EURIBOR plus 2% whilst term loan B bears interest at EURIBOR plus 2.75% and is due
to mature in 2032.
The refinancing was treated as a debt extinguishment and recognition of new financial
liabilities. Consequently, a loss on extinguishment of €29m (being the difference between the
carrying value of the liability at the date of extinguishment and the consideration paid) was
recognised within finance costs in the period. Fees relating to the new SFA, totalling €23m
were capitalised and are being amortised over the term of the facilities.
As a result of the refinancing, based on EURIBOR rates at 30 September 2025, the lower debt
and interest rates will reduce interest costs on senior debt by approximately €40m per year.
Details of the gross and net debt position are provided in the table below:
Interest rate
% Maturity
30 September 2025
€m
30 September 2024
€m
€600m senior debt
(Term loan A) EURIBOR+2.00 2030 598
€600m senior debt
(Term loan B) EURIBOR+2.75 2032 602
€760m senior debt
(Term loan B3) EURIBOR+4.50 2028 764
€948m senior debt
(Term loan D2) EURIBOR+4.25 2027 976
Bank loans and other 2.07 (FY24: 1.78) Various 2 4
Other borrowings On demand 15 13
1,217 1,757
Less: cash and cash
equivalents (820) (686)
Net Debt
1 APM
397 1,071
1. Non-GAAP metrics. Further information on the Group’s APMs, including their reconciliation, is provided in
Alternative performance measures.
Credit ratings
In March 2025, Moody’s assigned the Group a Ba3 long‑term Corporate Family Rating and a Ba3
rating for the €600m term loan B due in 2032, and a BB‑ rating was assigned by S&P, both with
a stable outlook, upgrading from the previous B2 and B ratings.The reduction in debt, together
with greater clarity on the financial policy, expected future EBITDA growth and strong free cash
flow were cited as the primary drivers for the improved ratings.
Managing foreign exchange exposure
In managing currency risks, the Group aims to reduce the impact of short‑term fluctuations
on its cash inflows and outflows in a foreign currency. Forward exchange contracts are used to
hedge against foreign currency risk, mainly the US Dollar.
Treasury shares
The Company did not carry out any transactions involving the acquisition or disposal of treasury
shares during FY25 or the prior year.
Subsequent events
Since the year end and up to the date of approval of the financial statements, no significant
events have occurred that would require disclosure or adjustment in the financial statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 28
Financial review
Section 172(1) statement
The Directors have a duty under
Section 172 of the Companies Act
2006 to promote the success of
HBX Group International plc for
the benefit of its members as a
whole. In carrying out this duty, the
Board considers the likely long-
term consequences of its decisions
and pays regard to the interests
of employees, the need to foster
strong business relationships with
suppliers, customers and partners,
the impact of the Company’s
operations on the communities
and environments in which we
operate, and the importance of
maintaining a reputation for high
standards of business conduct.
In our inaugural year as a listed
Company, the Board has placed
particular emphasis on establishing
transparent governance structures
and engaging openly with
stakeholders. We recognise that
our ability to create sustainable
value depends on maintaining
the trust of our customers and
travel partners, supporting our
employees to thrive in a high-
performance culture, and working
constructively with our suppliers
and technology providers.
To be able to fulfil their s.172
duty when making decisions,
it is essential that the Directors
understand what matters to our
stakeholders. Details of our key
stakeholder groups and how the
business and the Board have
engaged with them during the
year are set out on pages 32
to 42. Much of the stakeholder
engagement by the Company
is carried out at a business
and investor level. The Board
receives details of stakeholder
engagement and their interests
through presentations from the
Executive Director and Senior
Management Team and the
Board papers.
In addition, the Directors
also engage directly with our
investors (see page 33 for more
detail) and our employees.
Board employee engagement
is described on page 32. Site
visits also provide an opportunity
for direct engagement with
employees. The Company’s
approach to stakeholder
engagement is set out in more
detail on page 30. However, the
Board recognises that it is not
possible for all of the Company’s
decisions to result in a positive
outcome for every stakeholder
interest. By considering the
Company’s purpose, vision and
values, together with its strategic
priorities, and the Company’s
overriding duty to promote the
success of the Company, it is
anticipated that stakeholders
will be able to assess whether
decisions are robust and for the
benefit of the Company as a
whole.
The Board has also taken into
account our responsibilities to
society and the environment. HBX
Group’s strategy includes ongoing
investment in digital solutions
that optimise efficiency, reduce
cost, and enable responsible travel
distribution. We seek to minimise
the environmental impact of
our operations and contribute
positively to the travel sector’s long-
term resilience.
By embedding stakeholder
considerations into decision-
making, the Directors aim to
ensure that HBX Group remains
well positioned to deliver
sustainable growth, uphold high
standards of conduct, and generate
long-term value for shareholders
and stakeholders alike.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 29
Section 172 statement
The Board of HBX Group confirms
that during the year under
review, it has acted in the way it
considers would be most likely to
promote the long-term success
of the Company for the benefit
of its members as a whole, whilst
having regard to the matters set
out in Section 172(1)(a)-(f) of the
Companies Act 2006 (“Section
172(1)”).
Section 172(1)
The Directors must act in a way
they consider, in good faith,
would be most likely to promote
the success of the Company for
the benefit of its members as a
whole, and in doing so have regard
(amongst other matters) to:
the likely consequences of any
decision in the long term;
the interests of the company’s
employees;
the need to foster the
Company’s business
relationships with suppliers,
customers and others;
the impact of the company’s
operations on the community
and the environment;
the desirability of the company
maintaining a reputation for
high standards of business
conduct; and
the need to act fairly between
shareholders of the company.
Engagement
The Board recognises that our
stakeholders have diverse and
sometimes competing interests
that need to be finely balanced,
and that these interests need to
be heard and understood in order
for them to be effectively reflected
in decision making. Information
about how the Board has engaged
with stakeholders during the year
and outcomes of that engagement
can be found on pages 32 to 42 in
the table titled “Engagement with
stakeholders”.
The table below sets out where key disclosures in respect of each of the Section 172(1) matters can be found
Section 172(1) factor Relevant disclosures
The likely consequences of any
decision in the long-term
Mission, vision, purpose and strategic objectives (page 93)
Consideration of Section 172(1) factors by the Board (page 29)
The interests of the Company’s
employees
Diversity and Inclusion (pages 103 and 118)
How the Board engages with stakeholders (pages 32 to 42)
Employees (page 32)
The need to foster the Company’s
business relationships with
suppliers, customers and others
Social impact key performance indicators (page 72)
How the Board engages with stakeholders (pages 32 to 42)
The impact of the Company’s
operations on the community and
the environment
Our commitments and sustainable development goals (pages 45
to 46)
TCFD disclosures (page 57)
How the Board engages with stakeholders (pages 32 to 42)
The desirability of the Company
maintaining a reputation for high
standards of business conduct
Our values (page 93)
The role of the Board in the Company’s culture (page 93)
Internal controls (pages 105 to 113)
The need to act fairly between
members of the Company
How the Board engages with stakeholders (pages 32 to 42)
Annual General Meeting (page 208)
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 30
Section 172 statement
Stakeholder engagement
We are committed to creating long-
term value for our stakeholders
and to supporting, influencing, and
collaborating with them.
To this end, it is important that
we have different communication
channels that enable fluid and
continuous dialogue, fostering
mutual enrichment and allowing
us to identify the needs and
expectations of our stakeholders.
We also ensure the security
and privacy of our stakeholders
through our data protection and
cybersecurity areas.
Since the IPO, HBX Group has
developed a strategy to improve
our relationship with different
stakeholders, actively identifying,
collaborating, and building
relationships with the most
relevant travel, tech, and business
institutions, such as governments,
tourism offices, global and local
tourism and tech associations,
hoteliers’ lobbies, academic
institutions, business associations,
etc. The purpose of this strategy is
to ensure HBX Group is recognised
as a global thought leader for the
industry and the economies where
we are present.
This strategy is expanded
internationally through
partnerships with entities such
as the World Travel and Tourism
Council, the United Nations World
Tourism Organisation, and the
Global Sustainable Tourism Council,
as well as with various tourism
governmental bodies in many of the
countries in which we arepresent.
The Communications Team
work closely with the HBX Group
Destination Marketing team in
managing relationships with
selected international organisations.
Under the Spanish Code of Good
Governance, a company is a
long-term alliance between its
various stakeholders (shareholders,
creditors, employees, and other
stakeholders such as suppliers,
clients etc.) who, directly or
indirectly, influence, or are
influenced by, the attainment of
the company’s objectives. The
Board is responsible for creating
a culture aimed at long-term
value creation (e.g., through a
code of conduct, engagement
with employees through regular
internal communications and “town
halls”, procedures for reporting
irregularities and misconduct, etc.).
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 31
Stakeholder engagement
Employees
Direct stakeholder
Internal teams across all functions who are essential for executing the company’s strategy and embedding its corporate culture.
Purpose
The purpose of our engagement activities is to enable our people to be the best versions of themselves in the workplace and beyond, to understand and be committed
to delivering the business strategy, key objectives and priorities and to ultimately perform to the best of their abilities for our valued customers.
Communications
channels
Global communication & engagement platform, the Lobby
Monthly hybrid business updates led by the CEO
Monthly functional town halls
Live Q&A sessions & deep dives on key topics
Listening sessions & round tables
Annual engagement survey & continuous listening programme, Your Voice
Employee Resource Groups
Volunteering platform and initiatives
Global and functional recognition programmes
Outcomes
An open, transparent and collaborative culture where employees are encouraged to be the best version of themselves and have our customers at the heart of what
they do.
A workplace that develops and grows based on continuously listening to employees and action taken in real time.
A workplace where employees feel valued, recognised and compensated for their dedication and contributions to overall business success.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 32
Stakeholder engagement
Investors, Analysts, and Regulators
Direct stakeholder
Stakeholders focused on financial performance, risk management, transparency, and compliance with regulatory frameworks.
Purpose
Investors, analysts, and regulators are key stakeholders for HBX Group, providing the financial capital, confidence, and regulatory framework that enable growth,
stability, and international expansion. Their trust directly influences our valuation, performance, and corporate reputation.
HBX Group maintains active engagement with governments and regulatory bodies, including the National Securities Market Commission (CNMV), to secure regulatory
approvals, preserve operating licenses, and ensure compliance with evolving requirements in areas such as data protection, taxation, and digital services.
Our approach is based on continuous, two-way communication with these stakeholders to:
Build transparency and trust through clear reporting on financial and non-financial performance.
Disclose risks and opportunities relevant to our strategy and sustainability objectives.
Report on results and ESG progress, ensuring adherence to the highest governance standards.
Understand their priorities and expectations, both financial and ESG, and integrate them into our actions, reporting, and improvement processes.
This proactive engagement strengthens relationships, supports informed decision-making, and drives long-term sustainable value creation.
Communications
channels
IPO roadshows
In FY25, communication included 323 meetings with investors, comprising:
Post-results roadshows
Regular formal and informal interaction
The Group also published:
IPO prospectus
Financial results announcements
Quarterly trading updates ESG report
The investor relations section of the Group website contains:
A comprehensive investor presentation
Annual Report
ESG Report
Press releases
Outcomes
Create a climate of trust with investors.
Be responsive to investors’ interests
Satisfy the information needs of financial stakeholders for financial and sustainability data.
Secure financing. Maintain financial and ESG ratings (IBEX35 ESG RATING).
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 33
Stakeholder engagement
B2B clients
Direct stakeholder
Travel agencies, tour operators, and businesses using our platform, seeking reliability, traceability, and high-quality services.
Purpose
We engage with our customers to:
Gain insights into their perspectives
Sustain our leading market position, uncover new business opportunities, and
Ensure our products align with their needs.
This helps us maintain a steady supply and promptly address any issues.
As a company bringing a frictionless, end-to-end travel experience, understanding our customers’ needs is crucial for delivering the products and services they desire.
Communications
channels
Local Commercial teams
Marketing campaigns
Market Hub events
Websites
Social media
ESG Report
Sustainability Hub
Outcomes
Strengthen alignment between our objectives and our customers’ values to ensure our approach reflects their priorities and market positioning.
Tailor technological solutions and services to meet their specific requirements, needs, and expectations.
Leverage insights from engagement to co-create value and deliver offerings that enhance relevance and impact.
Support customers in achieving differentiation and competitiveness within a rapidly evolving travel ecosystem.
Foster long-term partnerships built on trust, collaboration, and shared strategic goals.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 34
Stakeholder engagement
Tourism service suppliers
Direct stakeholder
Hotels, transportation providers, and experience operators whose operations are influenced by our internal policies and standards.
Purpose
Tourism service providers are fundamental to HBX Group, as without their collaboration we could not deliver value to our customers or distributors. Our goal is to
maintain two-way communication that enables us to build strong and transparent relationships. Through this dialogue, we aim to convey our sustainability values and
ensure that our partners comply with our policies, such as those related to ESG and the Code of Conduct, among others, guaranteeing that they are aligned with our
mission to promote responsible and conscious tourism.
Communications
channels
Local Commercial teams
Roadshows
Marketing email campaigns
Helpline
Ethic channel
Markethubs (Networking events between HBX Group, customers and suppliers.
Attendance at various trade fairs and events in the sector.
Group websites
Social Media
ESG Report
Sustainability hub
Outcomes
HBX Group communicates with Industry Partners to negotiate competitive pricing, secure long-term partnerships, and collaborate on innovation (e.g., fintech
solutions, hoteltech).
Ensuring HBX Group meets supplier expectations while maintaining healthy commercial relationships
Improving supplier standards in line with ESG criteria
Identifying potential risks, opportunities, and areas for continuous improvement
Driving measurable ESG impact, such as reducing environmental footprint, enhancing social practices, and strengthening governance across our network .
Increased awareness of sustainability within the travel sector, aimed at reducing negative environmental and social impacts.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 35
Stakeholder engagement
Corporate and technology suppliers
Direct stakeholder
Partners delivering services such as technology, consulting, training, and communications, whose alignment directly impacts operational efficiency.
Purpose
HBX Group establishes strategic partnerships with corporate service providers, including technology partners, that are aligned with the company’s values and
principles. These providers play a key role in enhancing our technological capabilities and delivering services that support the company’s sustainability, growth, and
evolution. Our goal is to maintain two-way communication that fosters strong and transparent relationships, ensuring that our partners understand and share our
commitment not only to sustainability but also to other key policies such as security, business ethics, data protection, and compliance. In addition, we implement clear
and transparent supplier selection processes, using predefined scoring systems that are shared with our partners.
Communications
channels
Procurement team
Contracts
ESG Clauses and other policies
Social media
Web sites Helpline
Outcomes
Ensuring HBX Group meets supplier expectations while maintaining healthy commercial relationships
Improving supplier standards in line with ESG criteria
Identifying potential risks, opportunities, and areas for continuous improvement
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 36
Stakeholder engagement
DMOs (Destination Management Organisations) and governments
Direct stakeholder
Public or mixed entities responsible for tourism development and destination management, critical for collaborative initiatives.
Purpose
Our partnership with DMOs and government bodies aims to create efficient and attractive travel flows that benefit destinations, travellers, and local economies. By
aligning on shared objectives and leveraging market insights, we seek to enhance destination visibility and optimise demand, supporting sustainable growth in the
tourism ecosystem
Communications
channels
Marketing destination team
Marketing campaigns
Roadshows
Markethubs (Networking events between HBX Group, customers and suppliers.
Attendance at various trade fairs and events in the sector.
Helpline
Group websites
Social Media
ESG Report
Sustainability hub
Outcomes
Travel Demand Insights: Sharing traveller behaviour data and trends to support destination planning.
Joint Marketing Campaigns: Co-creating campaigns to increase destination visibility in strategic markets.
Destination Positioning: Supporting destination differentiation through digital strategies. Crisis Response & Recovery: Coordinating actions to reactivate destinations
after disruptive events.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 37
Stakeholder engagement
Key media
Direct stakeholder
Outlets that monitor corporate performance and shape public perception, influencing brand reputation and social license to operate.
Purpose
Our engagement with key media is essential to strengthen HBX Group’s reputation and ensure transparent, consistent communication as a publicly listed company.
We aim to build trust and credibility by sharing accurate information about our strategy, performance, and commitments. To achieve this, we monitor brand awareness
and perception through initiatives such as our Brand Tracking Assessment, which helps us understand how our messaging resonates with audiences and identify
areas for improvement. These efforts allow us to maintain strong relationships with media outlets, enhance brand visibility, and support long-term stakeholder
confidence.
Communications
channels
Social media
Press releases
Corporate and ESG events (i.e. MarketHubs)
Provision of key profiles and interview opportunities
Support for events and speaking opportunities
Media agency support
Communications team
Regulatory announcements
Annual Report
ESG Report
AGM
Outcomes
Strengthened reputation and trust through transparent and consistent communication as a publicly listed company.
Improved responsiveness to investor interests by ensuring timely and accurate media engagement.
Fulfilment of financial stakeholders’ information needs by providing clear, accessible updates on financial and sustainability performance.
Enhanced brand visibility and credibility in the market through proactive media relations and messaging alignment.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 38
Stakeholder engagement
NGOs and Social Organisations
Direct stakeholder
Strategic partners in social impact projects, providing legitimacy, expertise, and local knowledge.
Purpose
To strengthen strategic partnerships with NGOs and social organisations to drive volunteer initiatives, impactful projects, and sustainable solutions that address local
needs. These collaborations keep us connected to the pulse of society, enabling us to understand the real needs of the communities where we operate. Through
initiatives such as Think Big – creating sustainable micro-destinations – and cooperation during emergencies (natural disasters or geopolitical crises), we aim to
contribute to community well-being and promote responsible tourism that creates shared value.
Communications
channels
ESG team
Corporate Activists (employees acting as
Specific email address for the ESG department.
Satisfaction surveys
Through partnerships such as Voluntare (international volunteer organisation)
Social media
Websites
ESG Report
Outcomes
Achieve greater measurable social impact by increasing volunteer initiatives and social projects that deliver tangible benefits to local communities.
Gain a deep understanding of local needs through insights into the real priorities and challenges of the regions where we operate, ensuring our actions are relevant
and effective.
Provide support for community-based tourism projects by collaborating with NGOs to contribute to the creation and development of initiatives that empower local
communities and promote sustainable practices.
Ensure rapid and effective emergency response by establishing clear protocols and partnerships to provide timely support during natural disasters or geopolitical
crises.
Foster internal and external engagement by encouraging active participation from employees and building strong alliances with NGOs and social organisations to
amplify impact.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 39
Stakeholder engagement
Local communities
Direct stakeholder
Populations in tourism destinations that may benefit from or be affected by tourism activities and development.
Purpose
HBX Group is committed to making a positive impact in the communities and destinations where it operates. The Group’s goal is to empower these communities to
create their prosperity while safeguarding their natural and cultural resources.
Communities are affected by tourism flows, employment, and sustainability practices. Local support can strengthen HBX Group’s licence to operate and reputation.
In considering the long term, the HBX Group sees its stakeholders as including Society as a whole, through the broader environmental and other benefits that accrue
from its sustainable business activities, together with its people and its current and future shareholders.
Communications
channels
NGOs and Public Institutions
ESG Leadership Team
Corporate Activists (employees acting as sustainability ambassadors)
Specific email address for the ESG department.
Social Media
Collaborative Projects and Working Groups
Specialised ESG Media
Annual Report
ESG Report Participation in Sustainability Events and Conferences
Outcomes
Identify and support the real needs of local communities to ensure relevant and impactful actions.
Gain insights into local priorities and challenges to integrate them into HBX Group’s ESG strategy.
Empower communities to create their own prosperity through capacity building and inclusive economic opportunities.
Contribute to the development of community-based tourism projects that generate shared value and promote sustainable growth.
Promote practices that protect natural and cultural resources to build a more sustainable and inclusive travel industry.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 40
Stakeholder engagement
Final Traveller (Customer)
Indirect stakeholder
The end user of tourism products whose choices and consumption patterns drive market evolution and influence product offerings.
Purpose
Although our relationship with the end traveller is indirect, considering them as a collateral stakeholder is essential to understand their trends and preferences. This
insight enables us to design technological solutions or services that our clients can offer in a way that is attractive and relevant to travellers. It also helps our partners
make informed decisions aligned with tourists’ expectations regarding experience, sustainability, and transparency. In doing so, we strengthen our partners’ value
proposition and ensure that the travel ecosystem evolves toward more responsible and competitive models.
Communications
channels
Websites
Social Media
ESG Report
Sustainability hub
Participation in Sustainability Events and Conferences
Press releases
Outcomes
Identify trends and preferences to gain insights on sustainability, personalised experiences, digitalisation, and well-being.
Design better technological solutions or services by adapting features and products to make them more appealing to travellers.
Increase the competitiveness of our clients by providing tools that allow them to differentiate in the market.
Foster consumer-oriented innovation with new functionalities based on emerging expectations, such as ESG filters and price transparency.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 41
Stakeholder engagement
As HBX Group’s signature event, the MarketHub brings together key
decision-makers and thought leaders from the travel and technology
sectors and beyond. Held annually in Europe, Asia and the Americas, the
MarketHub invites partners from several key regions to shape the future
of travel: as well as providing keen insights to the current state of the
industry, the MarketHub inspires attendees to embrace upcoming shifts
and opportunities, not least via its trend-focused keynotes and dynamic
networking opportunities.
The MarketHub is designed to promote mutual business growth and
innovation, with an agenda shaped around key focuses such as technology,
data and people. Top speakers through the years have included AWS,
ForwardKeys and the World Travel and Tourism Council, whilst esteemed
partners are invited to participate in thought-provoking panel discussions.
Returning in 2026, the MarketHub will take place in Bali, Malta and Punta
Cana under the theme 'Unlocked'.
The events also featured dynamic networking opportunities designed to
promote mutual business growth and innovation.
Case Study: Our signature events – The MarketHubs
“From data and technology to the power of
our people, MarketHubs are where thought
leaders gather to discuss and shape the
future of the travel industry
Javier Cabrerizo
Chief Strategy & Transformation Officer
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 42
Stakeholder engagement
Our ESG strategy
Framework for ESG reporting in the UK
The ESG section of this report responds to multiple UK regulatory
frameworks that govern non-financial and sustainability disclosures.
Specifically, it complies with the requirements of the UK Non-Financial and
Sustainability Information Statement (NFSIS), the Climate-related Financial
Disclosure (CFD) and the Streamlined Energy and Carbon Reporting (SECR)
regulations, which are broadly aligned with the Task Force on Climate-
related Financial Disclosures (TCFD) recommendations. These frameworks
collectively ensure that HBX Group provides transparent, consistent, and
decision-useful information on environmental governance, resource
use, emissions, and climate-related risks and opportunities. In addition
to this, HBX Group publishes a standalone ESG Report that includes
further information and reflects voluntary adherence to the Corporate
Sustainability Reporting Directive (CSRD).
As a public company in Spain, HBX Group also complies with Law 11/2018 on
Non-Financial Information Statements.
Our approach to ESG
As a leader in the TravelTech market, HBX Group is committed to
contributing to the creation of a sustainable future for our planet and
society. Our Environmental, Social, and Governance mission is to make
travel a force for good and a catalyst for sustainable growth. We aim to
achieve this by developing, promoting, and implementing programmes
and initiatives that generate a positive impact on society and the
environment while reducing the negative effects on the lives, cultures, and
nature of the local communities and the environment in which we operate.
We are not only considering our direct impact but also the impact of our
entire value chain, which is why our differentiator is the creation of bridges
between our stakeholders to make tourism a force for good.
Unpacking our ESG strategy
Our strategy represents the culmination of our sustainability efforts,
translating our commitment into a clear framework for action. It reflects
the outcomes of thorough analysis and engagement, turning insights into
concrete priorities to drive meaningful impact.
3 Pillars
1 Goal
Contribute to make travel a force for good
Environment Social Governance
75 Actions
Smaller initiatives that will contribute to the achievement of our ESG objectives
Key areas that support ESG:
Some material ESG issues that have separate teams responsible for them have led to the creation of
small-scale strategies to meet the established ESG objectives and stakeholder expectations.
Innovation Wellbeing
Cybersecurity and data protection
People
Compliance
10 Strategic Projects
Connected to our material issues
10 Commitments
Linked to material issues identified in the double materiality assessment and aligned to the
UNSustainable Development Goals
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 43
Our ESG strategy
Our ESG pillars
Supporting communities, protecting the environment, and fostering responsible growth.
We focus on reducing our footprint and that of our partners, building strong connections across our value chain to ensure tourism benefits both people and the
planet. To this end, we focus on three pillars of sustainability as catalysts for sustainable growth:
Environment
Positive Impact
We at HBX Group are committed to protecting our
planet by collaborating with our partners to reduce
our environmental impact, preserve biodiversity,
combat climate change, and safeguard the natural
world and the wellbeing of society.
2,065
tCO
2
e/M€ of revenue
(Carbon intensity)
6,219
Hotels free of single-
use plastic
11
Supported
cooperatives
1,775
Volunteers
10.1%
Sustainable certified
hotels
1,860
hours of ESG training
Social
People and Prosperity
We strive to create an inclusive, respectful, and
fair workplace that values diversity and equal
opportunities, and promotes employee wellbeing
and continuous development. At the same time, we
aim to make a positive impact in the communities
where we operate, supporting them in building
sustainable prosperity while protecting their natural
and cultural resources.
Governance
Trust and collaboration
We are committed to driving excellence in corporate
governance and compliance standards, ensuring
the privacy and security of the data we manage. We
do this through the creation of trusted products
and systems. Similarly, we mobilise our strategic
position as an ecosystem player in the TravelTech
B2B space to influence, create alliances, and promote
collaboration.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 44
Our ESG strategy
Our Commitments
1. Emissions and Digital Footprint
We reduce greenhouse gas emissions,
calculate Scope 3 emissions taking into
account our collective digital footprint,
and assess the climate risk of our entire
value chain.
2. Sustainable and Conscious
Travel – We use our technological
capabilities to promote sustainable and
conscious travel that generates less
negative impact on the environment
and boosts the local development of
different regions.
3. Employee Relations, Employment
Quality and Employee Wellbeing
We ensure stable, high-quality, and
two-way relations with our employees,
fostering good working conditions and
a positive work environment in all the
countries in which we operate.
4. Diversity and Equal Opportunities
We promote an inclusive and fair
working environment based on respect
for diversity and equal opportunity
for all our employees, without any
prejudice based on race, religion,
age, nationality, gender, or any other
personal or social condition.
5. Local Communities – We participate in
local communities and society through
collaboration in social and solidarity
initiatives and volunteering actions that
promote the wellbeing of citizens and
their social and economic progress. We
extend aid, support, and assistance to
regions where we work that are facing
emergency situations, providing help
and resources to alleviate the impact of
such circumstances.
6. Strategic and Sectoral Partnerships
We work to promote strategic and
sectoral partnerships to boost and
activate sustainability practices and
partnerships within the sector, moving
towards a more sustainable tourism
industry.
7. Good Governance and Compliance
We reinforce to all our partners and
stakeholders the benefits of introducing
sustainable practices in their business
models, and qualifying for certifications
that make a difference.
8. Privacy & Data Security – We ensure
the implementation of robust internal
actions and controls designed to secure
the data of our stakeholders and the
Group’s sensitive information.
9. Sustainable growth – We support
the Group’s sustainable growth with
the collaboration of all employees and
stakeholders, ensuring a responsible
and economic management approach
that takes into account environmental,
social, and governance impacts.
10. Innovation – We innovate with agility
and efficiency to offer services that
meet the needs of people and clients,
and we use this capability to help
improve sustainability practices within
the travel sector. We achieve this with
a focus on technology, with the goal
of becoming the leading TravelTech
ecosystem player in the industry.
Social
Governance
Environment
Using our material topics as
a base and our three pillars,
we have established ten
core commitments linked
to the UN Sustainable
Development Goals.
In 2025, we continued to
strengthen our commitment to
sustainability by ensuring that our
ten strategic ESG commitments
are aligned with the United Nations
Sustainable Development Goals
(SDGs). This alignment allows us
to move forward in fulfilling the
2030 Agenda, with a clear focus
on the SDGs we consider strategic
for HBX Group, based on our
business model and our potential
to generate positive impact.
Throughout the year, we
have worked to embed these
commitments into our internal
policies, operational processes,
and relationships with third
parties, consolidating a responsible
business culture and actively
contributing to the development of
a more sustainable, inclusive, and
ethical travel sector.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 45
Our ESG commitments
HBX Group forest 2.0
Ongoing
Think big
Ongoing
Sustainability Hub
Ongoing
Sustainable travel
programme
Ongoing
Decarbonisation plan
Ongoing
10 strategic projects aligned with material topics and the UN Sustainable Development Goals
1
2
3
4
5
HBX Group
partnerships
programme
Ongoing
‘Make the difference’
volunteering
programme
Ongoing
Tech x equality
Fiscal year 2026
ESG Influencers
Programme
Ongoing
Certifications roadmap
& reporting framework
Ongoing
6
7
8
9
10
HBX Group Forest 2.0 helps keep
our commitment to reforestation
as the best way to fight against
climate change, offset part of our
emissions, and protect biodiversity
and air quality in the areas where
we operate.
The framework helps adapt our
reporting to new regulations and
obtain certifications to increase
our reputation and commitment
to ESG.
Think Big provides mentoring
and support for communities
to develop alternative touristic
routes and sustainable micro-
destinations with corporate
volunteering.
The programme uses our
B2B positioning to collaborate
with our entire ecosystem
of stakeholders to achieve
common goals.
Virtual community and space to
support our small and medium
partners on their journey to
sustainability.
Make The Difference is our
corporate volunteering
programme. It aims to create
talent retention and attraction,
build social impact, raise
awareness, and develop soft
skills.
A programme aiming to support,
give greater visibility to, and
promote sustainable products,
services, and destinations within
our customer base and to end
consumers.
The project aims to bring
technology closer to vulnerable
groups by collaborating to reduce
the digital gap and develop
techtalent.
Decarbonisation plan continues
to reduce our environmental and
value chain impacts and calculate
and incorporate net 0 Scope 3
targets.
ESG training for employees
and especially for the sales
force to become ambassadors
forsustainability.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 46
Our ESG commitments
Based on this context analysis, the
process moved forward with the
drafting and initial identification
of the IROs to be assessed in the
nextphase.
Phase 2 – Identification
of impacts, risks and
opportunities (IROs)
In this phase, we identified the
actual and potential, positive and
negative impacts that HBX Group
generates or contributes on people
and the environment (impact
materiality), as well as the ESG risks
and opportunities that may affect
our financial position (financial
materiality).
This identification was grounded
in a comprehensive understanding
of our activities and value chain
and was significantly enriched
through direct engagement with
key stakeholders. As part of this
engagement, we conducted a
series of focus groups involving
both internal and external
stakeholders. These sessions were
designed to explore sustainability
topics through the lens of
participants’ lived experiences,
providing valuable context and
helping to surface an initial set of
IROs.
In line with the ESRS framework,
the analysis considered not only
the main topics and sub-topics, but
also the sub-sub-topics defined in
Appendix A of ESRS 1, ensuring a
thorough and granular assessment
across environmental, social, and
governance dimensions.
Once identified, each impact,
risk, and opportunity (IRO) was
categorized using the following
criteria to better understand its
nature and relevance:
Actual or Potential: Whether the
IRO is already occurring or could
happen in the future.
Time horizons: Short term refers
to the reporting period adopted
by HBX Group in its financial
statements; medium term
extends up to five years from
the end of the short term; long
term covers any period beyond
five years.
Business Lines: Which part
of HBX Group’s operations or
services it affects.
Geography: The countries
or regions where the IRO is
relevant.
Position in the Value Chain:
Whether the IRO arises in
upstream activities (e.g. suppliers),
within our own operations, or in
downstream areas (e.g. customers
or end users).
This phase concluded with a
consolidated list of IROs, which
served as the basis for our
subsequent evaluation.
Phase 3 – Stakeholder
Engagement
In this phase, as mentioned
before, we gathered input from
our key stakeholders to ensure
the materiality assessment
reflects their perspectives and
expectations. The engagement
process was designed to include
both internal stakeholders and
those externally impacted across
our value chain.
Stakeholder groups consulted:
Internal stakeholders:
employees, key functions
(such as the commercial and
executive teams), management,
worker representatives, and
board-level committees.
External stakeholders: suppliers,
clients/customers, strategic
partners, investors, public
authorities and DMOs, NGOs,
media representatives, and
other members of civil society.
Description of the processes
for determining and assessing
material impacts, risks and
opportunities
In 2025, we updated our Double
Materiality Assessment to
align with the latest European
sustainability reporting
requirements (CSRD, ESRS,
and EFRAG guidance). This
enhanced approach allows us
to identify the sustainability
matters most relevant for us and
our stakeholders by examining
them from two interconnected
perspectives: their actual or
potential impact on people and the
environment, and their influence
on our business performance. We
recognise that these dimensions
are closely linked and must be
assessed together to ensure a
meaningful understanding of our
priorities. These key topics are not
addressed in isolation – they are
designed to be fully embedded
into HBX Group’s business strategy,
sustainability initiatives, and
reporting practices, ensuring that
material issues inform decision-
making across the organisation.
To carry out this assessment,
we followed a structured four-
phase process: context analysis,
identification of impacts, risks and
opportunities (IROs), stakeholder
engagement, and evaluation with
results validation.
Phase 1 – Context
analysis
We begin this phase with the list
of topics, sub-topics, and sub-sub-
topics set out in AR 16 of ESRS 1
1
and
include an analysis of the internal
and external sustainability context
that affects or may affect our
organisation and the environment
in which we operate.
Our analysis covers HBX Group’s
entire value chain, including
its activities, resources, and
relationships, and examining
both upstream and downstream
operations. To do so, we relied on
our internal documentation as well
as external sources.
Specific sources and stakeholder
groups considered during this
phase:
Internal sources: HBX Group
ESG 2024 Report, policies,
HBX Group last materiality
assessment.
External sources: press analysis,
benchmarking analysis against
peers and best practices, ESG
Analysts (S&P and SASB),
industry guidance and
NGOreports.
Stakeholder groups: Board of
directors, Employees, Clients/
Customers, Suppliers, Media,
Investors, NGOs and institutions,
and Governments.
Our Double Materiality Assessment
1. AR 12 of ESRS 1 from CSRD Europeanregulation.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 47
Our Double Materiality Assessment
Scoring & threshold
We produced a composite score
per IRO and set the materiality
threshold at the third quartile
(75thpercentile) of the distribution
of results. IROs scoring at or above
this threshold were classified as
material for disclosure.
All evaluations were conducted
using internal methodologies.
While initial inputs were supported
by ESG specialists, final scoring
and validation were carried out
by our ESG team, ensuring a
consistent and informed process.
Based on this assessment, we
applied predefined thresholds
to determine which IROs are
considered material and subject
todisclosure.
Applying these thresholds, we
arrived at a final list of 25 material
IROs to be disclosed, 13 impacts
(8 positive, 5 negative) and 12
risks and opportunities (7 risks,
5opportunities).
To ensure a broad and
representative perspective, we
engaged these stakeholder
groups through a series of focus
groups conducted via video
calls. Our objective for these
sessions was to gather insights on
which sustainability topics they
considered most relevant, based
on their experience and interaction
with HBX Group’s operations, value
chain, and broader impact.
By involving a diverse set of
stakeholders – spanning internal
functions and external partners
– we were able to identify and
validate actual and potential IROs
in a more inclusive and robust
manner.
The insights collected through
these sessions served as a key input
for the following phase, informing
the evaluation and prioritisation of
the IROs identified.
IRO-2 Disclosure requirements
set out in the ESRS covered by
the company’s sustainability
statement
Phase 4 – Evaluation
and results validation
In this phase, we evaluated
each identified IRO individually,
combining insights from our multi-
stakeholder consultations with
the judgement of our internal ESG
team, external consultants, Senior
Management Team among others.
Impact materiality
We assessed severity and likelihood
across time horizons.
Severity was determined by:
Scale (how serious/beneficial
the impact is for people or
the environment; 15).
Scope (extent of the affected
geography or population; 15).
Irremediability (effort/time to
remedy; 15).
For positive impacts, severity
considered scale and scope
(not irremediability).
Likelihood reflected the
probability of occurrence over
short, medium and long term,
using bands: Low (0–10%), Low–
Medium (11–40%), Medium (41–
60%), Medium–High (61–85%),
High (86–100%).
Our evaluation prioritised potential
negative impacts related to human
rights – their relative severity rather
than likelihood.
Financial materiality
We assessed magnitude and
probability of the financial effect on
HBX Group, considering revenue,
cost, capex/opex, asset values,
access to finance and reputation.
(Based on FY24 Revenue (€693m)
and EBITDA (€363m).
Magnitude (1–5) linked to
EBITDA.
Probability used the same bands
as above.
The material topics for our company are:
Material topic Material subtopics
E1 Climate change Climate change adaptation
Climate change mitigation
Energy
S1 Own workforce Working conditions
Equal treatment and opportunities for all
S2 Workers in the
value chain
Other work-related rights
S3 Affected
communities
Communities’ economic, social and cultural
rights
Communities’ civil and political rights
S4 Consumers and
endusers
Social inclusion of consumers and/or end-
users
Information-related impacts for consumers
and/or end-users
G1 Business
conduct
Corporate culture
Corruption and bribery & money laundering
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 48
Our Double Materiality Assessment
5,00
4,50
4,00
3,50
3,00
2,50
2,00
1,50
1,00
0,50
0,00
0,00 0,50 1,00 1,50 2,00 2,50 3,00 3,50 4,00
Impact Materiality Double Materiality
Financial
26
20
32
3
2
31
25
21
1 29
Material Environment Material – Social Material – Governance Non-material sub-topics
Financial Materiality
27
Climate change
adaptation
Information-related impacts for
consumers and/or end-users
Communities’ civil
and political rights
Communities’ economic,
social and cultural rights
Working conditions
Corporate culture
Corruption and bribery
Energy
Climate change
mitigation
Equal treatment and
opportunities for all
Other work-related rights
Social inclusion of consumers and/or end-users
Impact Materiality
1
Climate change adaptation
2
Climate change mitigation
3
Energy
20
Working conditions
21
Equal treatment and
opportunities for all
22
Other work-related rights
23
Working conditions
24
Equal treatment and
opportunities for all
25
Other work-related rights
26
Communities’ economic,
social and cultural rights
27
Communities’ civil and
political rights
28
Rights of indigenous peoples
29
Information-related impacts
for consumers and/or end-
users
30
Personal safety of consumers
and/or end-users
31
Social inclusion of consumers
and/or end-users
4
Pollution of air
5
Pollution of water
6
Pollution of soil
7
Pollution of living organisms
and food resources
8
Substance of concern
9
Substance of very high
concern
10
Microplastics
11
Water
12
Marine resources
13
Direct impact drivers of
biodiversity loss
14
Impact on the state of species
15
Impact on the extent and
condition of ecosystems
16
Impact and dependencies on
ecosystem services
17
Resource inflows
18
Resource outflows
19
Waste
Environment Social
32
Corporate culture
33
Protection of whistle-blowers
34
Animal welfare
35
Political engagements
36
Management of relationships
with suppliers
37
Corruption and bribery
Governance
Double Materiality Matrix
37
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 49
Our Double Materiality Assessment
Identified impacts, risks and opportunities (IROs)
The table below illustrates the material IROs identified through our Double Materiality Assessment. Each IRO is described in terms of whether it represents a positive or negative impact, risk or
opportunity, and the stage of the value chain where it occurs.
This section offers a glimpse into some of the actions, metrics and responses related to these IROs. For a more comprehensive and detailed overview – including current and expected effects,
mitigation measures, policies, targets and performance indicators – please refer to our full ESG Report, available on our website.
E1 climate change
Subtopic IRO Scope Time Horizon Description
Climate Change adaptation Risk Upstream
Activities
Downstream
Activities
Medium-Term Restricted access to regions affected by acute climate-related disasters—such as earthquakes,
wildfires, tsunamis, and hurricanes—and chronic conditions like rising temperatures,
prolonged droughts, sea-level rise, and poor air quality can significantly reduce customer
willingness to travel to these areas due to safety and comfort concerns. In addition, such events
may disrupt digital infrastructure, including data centres that support booking platforms,
creating operational risks alongside reduced demand.
Climate Change mitigation Negative Actual
impact
1
Upstream
Activities
Downstream
Activities
Long-Term Growth in indirect greenhouse gas emissions linked to the supply chain, particularly from
business travel – with the potential for further increases as the scope of footprint calculations
expands.
Risk Upstream
Activities
Own Operations
Downstream
Activities
Long-Term Potential regulations affecting domestic flights and other forms of carbon intensive travel
– whether for corporate mobility or consumer tourism – could directly impact HBX Group’s
business model. These restrictions may reduce travel demand, increase operational costs, and
disrupt service offerings, leading to negative financial consequences and limiting growth in
affected markets.
Energy Negative Actual
impact
1
Own Operations Long-Term HBX Group’s software development activities contribute to climate change due to their
high energy intensity and significant electricity consumption, particularly across cloud
infrastructure and data operations.
Risk Upstream
Activities
Own Operations
Downstream
Activities
Medium-Term Rising energy consumption due to business growth and increased reliance on cloud servers,
combined with continued dependence on fossil fuels and other non-renewable energy
sources.
1. This impact is currently occurring and has been addressed as an actual impact within the Double Materiality Assessment due to its present effects. However, it may increase in the future as a result of potential business growth, and
and if no plans are developed to reduce indirect emissions linked to our value chain.
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Social
S1 Own workforce
Subtopic IRO Scope Time Horizon Description
Working conditions Risk Own Operations Short-Term The rise of remote work would to generate a risk if not well managed so there is a need
to adapt practices to improve employee wellbeing and avoid poor communication, team
disconnection, and excessive workloads, which can lead to high turnover, low motivation, and
health risks, ultimately impacting productivity and organisational performance.
Opportunity Own Operations Short-Term Providing competitive salaries, comprehensive benefits, and robust policies strengthens HBX
Group’s ability to attract and retain top talent, fostering innovation and ensuring long-term
competitiveness.
Positive Actual
impact
Own Operations Medium-Term The implementation of fair and transparent compensation policies at HBX Group contributes
to greater employee satisfaction and strengthens their commitment to the organisation.
Positive Actual
impact
Own Operations Short-Term Fostering a workplace culture where employees are empowered through inclusive dialogue,
freedom of association, formal representation, and strong collective bargaining mechanisms,
ensuring that they actively participate, feel valued, and enjoy greater job stability and
satisfaction.
Positive Actual
impact
Own Operations Short-Term Enhanced employee well-being at HBX Group through the implementation of workplace
improvement measures, including flexible working arrangements, while proactively and
effectively managing the new challenges that arise in maintaining work-life balance, avoiding
excessive or unregulated overtime that could lead to extended working hours without
sufficient rest.
Equal treatment and
opportunities for all
Positive Actual
impact
Own Operations Medium-Term Encouraging talent development through training and performance evaluations at HBX
Group can lead to greater employee engagement and improved performance.
S2 Workers in the value chain
Subtopic IRO Scope Time Horizon Description
Other work-related rights Negative Potential
impact
Upstream Activities
Downstream
Activities
Short-Term Inadequate working conditions across HBX Group’s value chain – such as poor labour
practices, delayed or insufficient remuneration, and violations of labour rights – may lead to
employee dissatisfaction and concerns regarding human rights.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 51
Social
S3 Affected communities
Subtopic IRO Scope Time Horizon Description
Communities’ economic,
social and cultural rights
Positive Actual
impact
Downstream
Activities
Medium-Term Contribution to economic and social development in key tourist destinations by promoting
tourism, creating employment opportunities, and fostering partnerships with local businesses.
Negative Actual
impact
Downstream
Activities
Short-Term The growth of tourism in sensitive destinations can pressure local communities by limiting
access to housing and essential resources, displacing traditional commerce in favour of tourist-
oriented businesses, and reducing market access for local providers due to the consolidation
of global tourism platforms – leading to dependency on intermediaries and loss of control over
pricing and branding.
Risk Upstream
Activities
Own Operations
Downstream
Activities
Short-Term Reduction in accessible travel destinations due to conflicts, geopolitical instability, or
international travel restrictions.
Communities’ civil and
political rights
Risk Upstream
Activities
Own Operations
Downstream
Activities
Medium-Term HBX Group may face ethical scrutiny and reputational damage by promoting or maintaining
a presence in tourist destinations associated with human rights violations. This includes
areas linked to forced labour, censorship, or discrimination, which may trigger boycotts and
advocacy campaigns by human rights organisations. Such associations can be perceived
as complicity, undermining HBX Group’s commitment to ethical standards and social
responsibility.
S4 – Our clients
Subtopic IRO Scope Time Horizon Description
Access to products
and services
Positive Actual
Impact
Own Operations
Downstream
Activities
Short-Term Integration of advanced and emerging technologies to optimise platform performance,
reduce travel package costs, and improve overall customer experience.
Access to (quality)
information
Opportunity Upstream
Activities
Downstream
Activities
Long-Term Increase the portfolio of sustainable services, including accommodation, experiences, mobility
and other travel services, and the sales associated with those sustainable services.
Information-related
impacts for consumers
and/or end-users
Opportunity Own Operations Long-Term According to the WTTC, global tourism is expected to continue growing, with a strong focus on
luxury travel, personalised experiences, sustainable travel and hotels as a core product.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 52
Social
G1 Business conduct
Subtopic IRO Scope Time Horizon Description
Corporate culture Positive Actual
impact
Own Operations Medium-Term Promoting a positive and engaging work environment by encouraging initiatives that
strengthen corporate culture and employee sense of belonging.
Positive Actual
Impact
Upstream
Activities
Own Operations
Downstream
Activities
Medium-Term Promotion of awareness of ESG topics among HBX Group own operations, value chain and its
stakeholders through internal campaigns, sustainable practices, responsible travel choices and
highlighting eco-friendly destinations.
Risk Own Operations
Downstream
Activities
Medium-Term The absence of robust cybersecurity measures may expose the organization to attacks that
compromise the availability of critical systems, leading to service interruptions and impacting
business continuity.
Opportunity Own Operations Long-Term Strengthening internal controls to gain deeper insight into employee profiles, while enhancing
communication across teams, will allow HBX Group to better incorporate all relevant factors
into performance evaluations and bonus decisions. This approach fosters transparency,
fairness, and alignment with individual contributions, ultimately supporting a more engaged
and accountable workforce.
Corruption and bribery &
money laundering
Negative Actual
impact
Upstream
Activities
Short-Term HBX Group must strengthen its anti-corruption efforts by enhancing due diligence and
oversight across the value chain. Actively monitoring the Suppliers Code of Conduct will help
reduce the risk of non-compliance and unethical practices, safeguarding the company’s
reputation and minimizing potential legal exposure.
We last updated our Double Materiality Assessment in 2025. The insights from this assessment are currently guiding the redesign of our ESG strategy, ensuring that material impacts, risks,
andopportunities are systematically addressed and monitored across our operations and value chain.
In addition, sustainability-related risks are assessed alongside other strategic and operational risks within our Enterprise Risk Management process, ensuring alignment with overall risk
prioritisation and oversight by the Audit and Risk Committee.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 53
Social
Sustainable and Conscious Travel
HBX Group’s role in sustainable tourism
As a leading intermediary within the travel ecosystem,
HBXGroup leverages its technological capabilities and
network to promote more sustainable and conscious travel.
We support hundreds of businesses in reducing environmental
impact and fostering local development.
Our focus areas include:
Raising awareness and sharing
sustainability knowledge
Encouraging the adoption of
sustainability standards
Supporting community-based tourism
projects in micro-destinations
These focus areas are reflected in key initiatives aligned with our material
sustainability issues and business strategy, enhancing both our impact and
that of our partners.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 54
Sustainable and Conscious Travel
Raising awareness and sharing
sustainability knowledge
In 2025, HBX Group consolidated its Sustainability
Hub (the Hub) as a strategic platform to promote
sustainable practices across the travel industry.
Originally designed to support small and medium-
sized enterprises with resources and best practices,
the Hub expanded its reach this year through
integration into our corporate website and increased
internal engagement.
2025 highlights
Enhanced accessibility and public visibility.
Monthly newsletters and regular webinars on ESG
topics.
Strengthened collaboration with partners and
employees.
Focused on practical tools and themes such as
circular economy, climate action, inclusion, and
responsible business.
The Hub now serves as a key communication and
collaboration tool, amplifying impact across our
ecosystem.
Next steps
In the coming year, we aim to expand the Hub by
exploring new content formats such as podcasts
and video to make ESG topics more engaging
and accessible. We are also assessing new ways to
promote our monthly newsletter to reach a broader
audience and strengthen its role as a key resource for
sustainability knowledge across the travel sector.
Key figures
200+ Subscribers
126+ pieces of content
Encouraging the adoption of
sustainability standards
HBX Group’s Sustainable Hotels Programme identifies
and promotes partner hotels that meet credible
sustainability standards, such as Global Sustainable
Tourism Council (GSTC) and Travalyst. The initiative
supports responsible travel choices and responds to
growing global demand for sustainable tourism.
2025 highlights
A system was implemented to automatically identify
hotels certified by GSTC or Travalyst.
Certified hotels are given higher visibility in our
search engines to encourage sustainable choices,
vegan menus, accessibility for reduced mobility, and
other sustainable features.
Awareness campaigns were launched to increase
certified hotels and promote topics like avoiding
single-use plastics, pet-friendly stays, and more.
Next steps
To further develop the programme, we plan to:
Automate real-time verification of hotel
certifications.
Expand the programme to include other tourism
products
Introduce new sustainability-related facility
categories.
Promote World Travel & Tourism Council Hotel
Sustainability Basics to support small properties.
Develop an evaluation tool with indicators,
documentation, and scoring to audit and improve
practices.
Key figures
10.1% of sustainable hotels certificated in the portfolio.
6,219 hotels without single-use plastics
c. 150k hotels accessible to guests with reduced mobility
Supporting community-based tourism
projects in micro-destinations
Think Big is HBX Group’s growing initiative to support
sustainable microdestinations through community-
based tourism. In 2024, we launched a pilot with seven
Mayan cooperatives in rural Quintana Roo, Mexico, in
collaboration with Amigos de Sian Ka’an. The initiative
aims to preserve Mayan heritage, strengthen local
economies, and protect biodiversity.
2025 highlights
Empowered Mayan communities through training
and digital tools, including a website with booking
and payment features to reach end travellers
directly.
Boosted visibility and market access via social media
and integration into global travel platforms.
Improved infrastructure to enhance visitor
experience and meet quality standards.
Developed new tourism products and tailored
business plans for long-term sustainability.
Promoted environmental awareness through
educational materials and sustainability KPIs.
Enabled impactful corporate volunteering, with
2,000+ hours contributed by 30 employees, fostering
soft skills and employee engagement.
Next steps
In 2026, we will focus on professionalising and
scaling Think Big, aiming to replicate the model in
new communities. Special attention will be given to
measuring social and environmental impact, and we
will introduce community-based tourism as a new
category within our sustainable experiences portfolio.
Key figures
2000+ volunteering hours
1 micro-destination developed
11 local cooperatives involved
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 55
Sustainable and Conscious Travel
Environmental management and climate responsibility
Environmental Management
approach
At HBX Group, we are committed to
advancing our environmental strategy
as a core component of our broader ESG
commitments. In 2025, we marked a
significant milestone by establishing our
Environmental Management System (EMS),
now certified under ISO 14001. This system,
headquartered in Palma, serves as a central
framework that guides and harmonises
environmental processes across all our
offices. It supports continuous improvement
and the progressive deployment of
structured practices throughout our global
operations.
Building on our long-standing focus on
Scope 1 and 2 emissions, we expanded our
efforts to address our full value chain. In 2025,
we completed the calculation of our most
material Scope 3 emissions categories and
developed an emissions reduction plan to
be implemented from 2026 onwards. These
actions reflect our ambition to take a holistic
approach to climate responsibility.
Our Environmental Policy guides all activities
in this area, outlining our commitments to
climate change mitigation, energy efficiency,
renewable energy adoption, biodiversity
protection, and the promotion of conscious
travel. These principles are applied across
all business areas and reinforced through
specific targets, internal training, and
collaboration with partners and suppliers
Environmental governance is embedded
within our corporate structure, with oversight
from the Board of Directors and regular
updates provided by the ESG team to the
Senior Management Team.
ESG indicators are integrated into both
our long-term and short-term incentive
plans, representing 10% of performance
metrics – demonstrating leadership’s
strong commitment to sustainability and
continuous improvement.
The following section outlines the key
environmental indicators we report on, in
line with the UK’s NFSIS regulation and
in alignment with the Climate Financial
Disclosure (CFD/TCFD) framework.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 56
Environment
Climate-related risks and opportunities management
At HBX Group, we adopt
a structured approach to
managing climate-related risks
and opportunities, enabling us
to identify, assess, and mitigate
the potential impacts of climate
change on our operations and
value chain.
We follow the TCFD framework
as it is the cornerstone of climate
disclosure regulations in key
jurisdictions where we operate
and are listed, such as the UK and
Spain.
Our degree of progress in implementing TCFD recommendations:
Governance Risk management Strategy Metrics and targets
Disclose the organisation’s
governance around climate-related
risks and opportunities
Disclose how the organisation
identifies, assesses, and manages
climate-related risks
Disclose the actual and potential
impacts of climate-related risks and
opportunities on the organisation’s
businesses, strategy, and financial
planning where such information is
material
Disclose the metrics and targets
used to assess and manage
relevant climate-related risks
and opportunities where such
information is material
a. Describe the board’s
oversight of climate-related
risks and opportunities
a. Describe the organisation’s
processes for identifying and
assessing climate-related risks
a. Describe the climate-related
risks and opportunities the
organisation has identified
over the short, medium, and
long term
a. Disclose the metrics used
by the organisation to
assess climate-related risks
and opportunities in line
with its strategy and risk
management process
CA 414CB (a) CA 414CB (b) CA 414CB (d) CA 414CB (h)
Learn more on page 58 Learn more on page 59 Learn more on pages 60, 63
and 64
Learn more on page 66
b. Describe management’s role
in assessing and managing
climate-related risks and
opportunities
b. Describe the organisation’s
processes for managing
climate-related risks
b. Describe the impact of
climate-related risks and
opportunities on the
organisation’s businesses,
strategy, and financial
planning
b. Disclose Scope 1, Scope 2,
and, if appropriate, Scope
3 greenhouse gas (GHG)
emissions, and the related
risks
CA 414CB (a) CA 414CB (b) CA 414CB (e) CA 414CB (h)
Learn more on page 58 Learn more on pages 60-65 Learn more on pages 60-65 Learn more on page 66
c. Describe how process for
identifying, assessing, and
managing climate-related
risks are integrated into the
organisation’s overall risk
management
c. Describe the resilience of the
organisation’s strategy, taking
into consideration different
climate-related scenarios,
including a 2º or lower
scenario
c. Describe the targets used
by the organisation to
manage climate-related
risks and opportunities and
performance against targets
CA 414CB (c) CA 414CB (f) CA 414CB (g)
Learn more on pages 59 and 65 Learn more on pages 65 Learn more on page 66
The table above outlines how HBX Group’s climate-related disclosures align with the TCFD recommendations and indicates where each disclosure, as required under Section 414CB, can be
found in the 2025 Annual Report.
To be initiated
In progress
Implemented
Degree of progress
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 57
Environment
Governance of climate-related issues
At HBX Group, the governance
of climate-related risks and
opportunities is structured to
ensure strategic oversight and
operational accountability across
the organisation. In line with our
Environmental Policy approved in
2025, ultimate oversight of climate-
related matters rests with the
Board of Directors, supported by
the Senior Management Team. This
structure reflects our recognition
that climate change poses material
risks to the travel and tourism
sector, and that resilience across
our value chain depends on
informed, coordinated action.
Within the Senior Management
Team, responsibility for ESG topics
– including climate-related risks
and opportunities – lies with the
Chief People, Communications
and ESG Officer. The Senior
Management Team plays a central
role in translating strategic climate
priorities into operational plans
and receives periodic updates
from the ESG Team. The ESG
Team coordinates climate-related
assessments, monitors regulatory
developments, and works cross-
functionally with risk management,
procurement, and strategy units
to integrate climate considerations
into business processes.
Climate-related risks are also
embedded within our Enterprise
Risk Management (ERM)
framework, where they are treated
as a distinct parent risk. The Audit
and Risk Committee, which meets
at least four times a year, reviews
these risks as part of its oversight
responsibilities. The results of the
overall ERM process are formally
presented to the Committee
periodically, ensuring that climate-
related risks are consistently
evaluated alongside other parent
risks.
This governance arrangement
enables HBX Group to maintain a
consistent and informed approach
to climate-related decision-making,
ensuring that both risks and
opportunities are addressed at the
highest levels of leadership and
embedded into our operational
and strategic planning.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 58
CFD/TCFD
Risk management
Identification of Risks
In 2025, we conducted our inaugural comprehensive analysis of climate risks and opportunities,
following these steps:
1. Value chain mapping: Identify key stakeholders and operations across the business
valuechain.
2. Risk and opportunity identification: Identify preliminarily potential climate-related risks and
opportunities for each activity and business unit.
3. Exposure analysis: Assess which assets and activities are most exposed to climate risks,
based on geographic location and type of activities.
4. Vulnerability analysis: Evaluate how the exposure to the previously identified risks could
translate into disruptions in the activity of and financial implications for HBX Group.
5. Financial effects analysis
1
: An estimative assessment of the potential financial implications of
climate-related risks on the business model.
6. Risk map integration: Incorporate climate risks into the Group’s overall risk framework.
The climate risks and opportunities assessment performed included our own operations and
also took a value chain approach:
Upstream: including suppliers in accommodation, mobility, experiences, and airline
operations, as well as our enabling activities such as offices and data centres.
Downstream: actors like travel agents, tour operators, and tourists are also included to ensure
a holistic view, specially from the point of view of transition risks
Physical risks
Physical risks were assessed under multiple climate scenarios and time horizons – 2030 (short-
term), 2040 (medium-term), and 2050 (long-term) – using the Shared Socioeconomic Pathways
(SSP) and Representative Concentration Pathways (RCP) defined by the IPCC in its Sixth
Assessment Report (AR6).
SSP1-2.6:
A sustainable world with strong climate action and low emissions – leads
to limited warming.
SSP2-4.5:
A middle-of-the-road path with moderate climate policies – results in
intermediate warming.
SSP5-8.5:
Rapid growth driven by fossil fuels and weak climate action – causes high
emissions and severe warming.
The three time horizons to structure this analysis are:
Short-term (2030)
Medium-term (2040)
Long-term (2050)
In the climate risks and opportunities analysis performed, each climate risk and opportunity
was evaluated using HBX Group’s Enterprise Risk Management (ERM) framework, applying the
defined impact and likelihood scales to assess risks. This aims to ensure that climate-related
risks are consistently integrated into the company’s overall risk management process.
1. Estimation of anticipated financial effects from climate-related risks and opportunities will follow ESRS E1-9
transitional provisions, according to EU CSRD.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 59
CFD/TCFD
Material climate risks identified and assessed
Climate change is increasingly manifesting through a range of temperature, water, and wind-related hazards, each carrying distinct risks that may affect HBX Group’s operations and partners
across the value chain. In the next table, the climate hazards and risks identified as more material to HBX Group business model are identified:
Type of climate-related hazard Type of hazard Climate-related hazard
Temperature
Acute Heat waves
Wildfires
Chronic Changing temperature patterns
Water
Acute Droughts
Chronic Changing precipitation patterns
Sea level rise
Ocean acidification
Wind
Acute Extreme weather events (cyclones, hurricanes, typhoons, tornadoes, storms)
Chronic Changing wind patterns
Solid mass
Chronic Soil degradation
as transport operations and
activities become more exposed
to climate extremes, leading
to cancellations or reduced
availability. Chronic temperature
shifts, including prolonged
droughts and changing seasonal
patterns, will gradually reshape
tourism flows and operational
viability. Destinations reliant on
snow or nature-based experiences
may experience declining
demand, while water stress in
arid regions could limit hotel
services and reduce the quality of
guest experiences. Data centres
will face additional challenges as
rising temperatures and water
scarcity increase both energy
and water usage, requiring
Temperature-related hazards,
both acute and chronic, are
expected to exert significant
pressure on infrastructure
resilience and service continuity.
Acute risks such as heatwaves
and wildfires can lead to sudden
operational challenges. Heatwaves
drive up cooling demands across
accommodation facilities, office
buildings, and data centres,
resulting in higher energy
consumption and increased
operational costs. Wildfires,
particularly in vulnerable
destinations, may cause severe
service disruptions, raise safety
concerns, and damage brand
reputation. These events also affect
mobility and outdoor experiences,
investments in more resilient
systems. Over time, these changes
could alter the attractiveness of
certain destinations, requiring
strategic adaptation to maintain
competitiveness.
Water-related hazards compound
these challenges. Acute risks
such as droughts and changing
precipitation patterns can disrupt
basic office functions and hotel
operations, while also affecting
experiences tied to natural
water sources. Reduced water
availability may compromise guest
services and increase operational
complexity. Chronic risks, including
rising sea levels and ocean
acidification, present long-term
threats to coastal infrastructure
and demand strategic planning
for relocation or protection.
Increased water stress will also
affect operations that depend on
significant water inputs, adding
cost and complexity to business
continuity.
Wind-related hazards also pose
significant risks. Acute events such
as cyclones, hurricanes, typhoons,
tornadoes, and storms can cause
sudden disruptions to transport,
accommodation, and outdoor
experiences, often resulting in
infrastructure damage and service
interruptions. These events create
substantial operational and safety
challenges. Chronic changes in
wind patterns may influence the
feasibility of certain experiences
and transport routes, requiring
adjustments in operational
planning and destination
management to ensure continuity
and safety.
Finally, solid mass-related hazards
such as soil degradation, while
less visible, can have long-term
implications for nature-based
tourism and supply chains that
support hospitality services. This
degradation may reduce the
quality of experiences and increase
operational costs over time, adding
another layer of complexity to
climate-related risk management.
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CFD/TCFD
Potential financial impact
In our climate risk assessment, we
adopted a value chain approach,
recognizing that HBX Group
operates as a B2B intermediary
rather than a direct provider of
accommodation, mobility, or
experience services. The risk values
calculated primarily reflect the
exposure of our partners’ business
units (e.g., hotels, car rental,
transfers, experiences). These risks
apply to HBX Group indirectly,
through potential disruptions in
our value chain. To quantify this
indirect exposure, a 1:1 assumption
was applied: the same risk value
identified for the partner’s
business unit was transferred to
HBX Group. This assumption does
not imply operational control or
the ability to implement climate-
adaptive measures within partner
businesses.
As such, the potential operational
and financial implications of
climate change for HBX Group
are primarily indirect, emerging
through disruptions across the
value chain rather than from direct
operational exposure. Climate-
related events – such as heatwaves,
wildfires, and water stress –
may affect the continuity and
performance of partner services
in accommodation, mobility,
andexperiences. Thesedisruptions
could lead to reduced bookings,
cancellations, and service
limitations, which may in turn
impact HBX Group’s revenue and
profitability. Thus, the operational
impact of climate change on HBX
Group partners across the value
chain could potentially result in an
indirect reduction of HBX Group’s
profit margin and drive revenue
loss due to reduced activity in
the impacted destinations.
WhileHBX Group does not directly
manage or operate these services,
it remains commercially exposed
to the consequences of climate-
related events. Our exposure
is limited to the commercial
and contractual implications of
climate-related events affecting
our partners. In practice, material
impacts would likely manifest as:
Cancellation and relocation
costs for non-refundable
bookings.
Financial strain on hoteliers in
affected regions, potentially
impacting their ability to
meet contractual obligations
(e.g.,supplier preferential
agreement repayments).
Transmission of costs to
intermediaries like HBX Group,
which could affect our revenue
and profitability.
Currently, no climate-related
events have had a direct material
impact on the financial statements,
and there is no significant risk
of material adjustment to the
carrying amounts of assets and
liabilities within the next annual
reporting period. We are working
to continuously integrate climate-
related considerations into financial
planning processes to enhance
resilience and support long-term
business continuity.
Additionally, although data
infrastructure is largely cloud-
based and managed by third
parties, the rising energy and
water demands may gradually
influence service costs, requiring
ongoing assessment.
HBX Group does not manage
or operate these services
directly; therefore, we cannot
establish climate adaptation
instructions for experiences,
mobility, or accommodation
directly. However, we recognize
our ability to influence the travel
and tourism ecosystem through
stakeholder engagement,
awareness campaigns, promotion
of best-practice guidelines, and
cross-cutting projects that aim to
contribute to climate resilience
across our value chain.
As a global company, HBX Group
strives to be ready to respond in
the event of natural disasters and
longer-term weather changes.
This includes finding ways to
support impacted customers
and being prepared to adjust
marketing and operations
toward regions that remain
unaffected. This collaborative
and adaptive approach reflects
HBX Group’s commitment to
managing climate-related risks
thoughtfully, while contributing
to broader resilience across the
travel ecosystem. Internally, HBX
Group will also take climate
considerations into account when
developing safety protocols to
protect its offices and employees
from potential disruptions.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 61
CFD/TCFD
Risk management
HBX Group is progressively
integrating climate risk
management into its core
sustainability initiatives,
recognising the need to build
resilience across both its operations
and value chain. The following
projects represent key areas where
climate adaptation and mitigation
will be further developed to
support long-term continuity,
partner engagement, and
environmental performance.
Decarbonisation Plan
A strategic framework to reduce
emissions across the value chain,
through which we aim to help our
partners decarbonise and reduce
emissions, including infrastructure
upgrades and resource efficiency
improvements to address long-
term environmental stressors
and help achieve emissions
reductiontargets.
Sustainable Hotels Programme
Through our partner engagement
initiative with hotels, we conduct
campaigns that aim to improve
environmental performance in
accommodation services. The
programme will also promote
climate-adaptive practices such as
resilient building design, efficient
resource use, and operational
flexibility to support continuity
under changing climate conditions.
Sustainability Hub
Through our ESG awareness
Platform, we aim to share
knowledge on sustainability and
want to expand its scope to include
climate risk awareness, adaptation
strategies, and collaborative
initiatives with suppliers
and destination marketing
organisations.
Environmental Management
System
Through HBX Group’s internal
framework for managing
environmental impacts, we will
work to integrate climate risk into
operational planning, including
infrastructure resilience and
workplace safety protocols for all
those offices and assets in areas
with a material climate risk.
Sustainability criteria of our data
processing and management of
underlying infrastructure
HBX Group is currently reviewing
its ESG policies related to
cloud services and data centre
infrastructure. As part of this
process, climate considerations
will be included by collecting
technical and sustainability-
related information to assess
alignment with recognised
sustainability frameworks, which
will help evaluate environmental
performance, energy efficiency,
and climate resilience of underlying
data processing, hosting and
management solutions.
Engagement Initiatives
with Destination Marketing
Organisations and Suppliers
We will develop collaborative
efforts to advance sustainability
and climate action at the
destination level, aiming to scale
climate mitigation and adaptation
efforts through joint planning and
shared commitments.
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CFD/TCFD
Transition risks and opportunities
Transition risks and opportunities were assessed through exposure analysis using open-source databases from the International Energy Agency (IEA), the Centre for Industrial Studies (CSIL), and
the Network for Greening the Financial System (NGFS), focusing on the Net Zero 2050 scenario based on the Paris Agreement and a Current Policies scenario. These sources provided insights into
the geopolitical and regulatory landscape influencing the transition to a lower-carbon economy.
Type of
risk
Risk Description of
risk
Potential financial
impact
Risk
management
Market transition risk
Evolving customer/client preferences
and changing investor priorities
HBX Group may face reduced
competitiveness and commercial
performance if partner offerings
do not evolve in line with growing
demand for nature-positive and low-
impact tourism.
Shifting customers’ preferences and
investors’ priorities may impact HBX
Group’s gross sales.
We seek to enhance our reputation
by embedding environmental
and climate considerations into
the design and promotion of our
products and services, encouraging
alignment with evolving
expectations through initiatives like
the Sustainable Hotels Programme,
Sustainability Waves, and partner
engagement on decarbonisation and
climate awareness.
Reputational transitionrisk
Brand reputation at risk from
perceived harmful practices and low
environmental positioning
Perceived environmental inaction or
association with sensitive areas may
affect brand positioning, leading to
potential loss of environmentally
conscious customers and strategic
partnerships.
Reduced booking demand and loss
of strategic partnerships.
Regulatory transition risk
Regulations on carbon-intensive
travel
Regulations targeting carbon-
intensive travel, including domestic
flights, could reduce tourism
demand, raise operational costs, and
partially constrain growth.
Reduced booking demands and
potentially higher operational costs.
Seek to collaborate with partners in
the mobility and aviation sectors to
expand sustainable travel options
and support the transition to low-
carbon transportation.
We seek to respond to evolving market needs and enhance our reputation by embedding environmental and climate considerations into the design and promotion of our products and services,
encouraging alignment with evolving expectations through partner engagement on decarbonisation and climate awareness. We will leverage this based on several projects. The Sustainable
Hotels Programme will integrate sustainability criteria into hotel operations and offerings, reinforcing our commitment to climate-conscious hospitality. The Sustainability Waves initiative will
deliver campaigns to increase sustainability practices and climate awareness within our value chain partners, supporting adaptation and resilience. Finally, our decarbonisation plan will guide
collaborative efforts with partners to reduce emissions and accelerate climate action across operations.
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CFD/TCFD
Type of
opportunity
Opportunity Description of opportunity Potential financial
impact
Opportunity management
Market
Advance sustainable travel solutions
to meet market demand, increase
sector’s resilience, and strengthen
brand.
HBX Group has the opportunity to
develop and integrate low-carbon,
resource-efficient solutions across
its core business segments –
including accommodation, mobility,
experiences, fintech, insurance,
and destination marketing – to
strengthen brand reputation, meet
rising demand for sustainable
tourism, and catalyze ESG integration
across the sector to enhance
resilience.
Market diversification and
competitive positioning through
strategic ESG partnerships and
integration across travel segments,
with a focus on climate resilience and
emissions reduction.
Strategic ESG integration across HBX
Group’s travel segments – driven
by client sourcing needs, market
demand, and commercial potential
– to unlock resilience and value
creation for suppliers and clients.
Energy and resources
efficiency
Improve energy efficiency and
increase use of renewableenergy
We are analysing opportunities to
reduce our carbon footprint and
operational energy costs in our
offices and enabling infrastructure.
In a context of rising use of data
and artificial intelligence, energy
efficiency and an increased share of
renewables can mitigate the financial
impact of increased consumption
and reduce operationalcosts.
We are planning to improve energy
and resource efficiency by reviewing
energy contracts in our offices and
implementing initiatives under our
decarbonisation plan.
We aim to capture these opportunities through initiatives that embed sustainability into our product and service offerings, and projects that improve energy efficiency and resource management.
We will work on developing and promoting more sustainable products and experiences across our different segments and business units, ensuring that our offerings reflect climate-conscious
principles to meet evolving client expectations, ensure the safety of operations, and avoid climate-related disruptions. In addition, we will focus on projects that deliver measurable improvements in
energy performance. The Environmental Management System will provide a structured framework for monitoring and optimizing resource use, while our decarbonisation plan will drive reductions
in emissions and accelerate the transition to renewable energy sources. These initiatives will enhance operational efficiency and reduce costs.
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CFD/TCFD
Integrating Climate into
Strategy
The identified risks are formally
integrated into our corporate risk
management system, allowing us
to:
Evaluate their criticality in
conjunction with other financial,
operational, and reputational
risks
Develop specific mitigation
and adaptation measures, both
within our direct operations and
in collaboration with strategic
partners
Prioritise actions based
on potential impact and
responsiveness
Building Climate Resilience
The measures implemented by
HBX Group to manage climate
risks are designed to progressively
strengthen the resilience of
our operations and value chain.
These actions consider both
physical risks – such as heatwaves,
droughts, wildfires, and changing
precipitation patterns – and
transition risks, including evolving
market expectations, regulatory
developments, and reputational
exposure.
Currently, our resilience strategy
includes:
Operational adaptation:
We are working to improve
infrastructure resilience in
our offices and data centres,
particularly in regions exposed
to heat stress and water
scarcity. These efforts are being
evaluated as part of our broader
environmental management
and decarbonisation planning.
Partner engagement:
Through the Sustainable Hotels
Programme, we currently give
greater visibility to hotels with
sustainability certifications. In
addition, our Sustainability Hub
provides educational content
to all tourism providers, aimed
at raising awareness and
helping them improve their
sustainability performance.
Further engagement
programmes to support climate
mitigation and adaptation
across our partner network are
under evaluation.
Environmental integration:
Our ISO 14001-certified
Environmental Management
System offers a structured
framework to embed
climate-related criteria
into procurement, supplier
evaluation, and operational
planning, supporting
continuous improvement in
eco-efficiency and resource
management, including
providing energy supply with
guarantees of renewable origin.
Sustainability in our digital
and IT infrastructure: We are
reviewing our ESG policies for
cloud services and data centre
infrastructure. This includes
assessing climate-related factors
by gathering technical and
sustainability data to evaluate
environmental performance,
energy efficiency, and climate
resilience, ensuring alignment
with recognised sustainability
frameworks.
Nature-based solutions and
offsetting: Projects such as Our
Forest and biodiversity recovery
initiatives reinforce ecosystem
resilience and support climate
adaptation in key destinations.
These measures are part of
a broader ESG strategy that
integrates climate resilience into
our risk management framework
and operational planning. As we
advance our decarbonisation
roadmap and refine our climate
metrics, we will continue to
evaluate and strengthen our
capacity to respond to future
climate scenarios, in alignment
with the Paris Agreement and
emerging disclosure standards.
As part of our 2025 climate risk
assessment, HBX Group evaluated
the resilience of its business model
and strategy under multiple
climate scenarios, following TCFD
and UK NFSIS recommendations.
Using IPCC frameworks—Shared
Socioeconomic Pathways (SSPs)
and Representative Concentration
Pathways (RCP)—we assessed
potential impacts across short
(2030), medium (2040), and long-
term (2050) horizons. For physical
risks, SSP1-2.6, SSP2-4.5 and SSP5-
8.5 were used, alongside Net Zero
2050 and Current Policies scenarios
for transition risks. Based on this
with low financial materiality,
as the Group’s broad presence
and activity across multiple
regions provides a natural hedge,
mitigating concentration risk
and supporting overall financial
resilience even if localized
disruptions occur in the short or
medium term.
This is our first climate risk
assessment; while resilience will be
reviewed over time and in future
cycles, our scope 1 and 2 targets
have to align with a 1.5°C scenario
and Paris Agreement goals. The
Group is on a journey to integrate
climate considerations into all
aspects of our operations and
across our value chain, and intends
to further strengthen the link
between our climate action plan
and our financial planning and
accounts.
assessment, the risks identified
as material were evaluated
against the business model and
no material direct impact on the
financial statements was identified
when assessed in aggregate.
Currently, no climate-related
events have had a direct material
impact on the financial statements,
and there is no significant risk
of material adjustment to the
carrying amounts of assets and
liabilities within the next annual
reporting period. We are working
to continuously integrate climate-
related considerations into
financial planning processes to
enhance resilience and support
long-term business continuity. Our
exposure to climate risks remains
indirect, primarily through impacts
on our partners’ operations, which
could result in cancellation and
relocation costs, financial strain
on hoteliers, or transmission of
costs to intermediaries like HBX
Group. However, given our highly
diversified geographic activity and
multi-segment portfolio, these
risks have been assessed as an
operational risk in the value chain
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 65
CFD/TCFD
Metrics & targets
The organisation has established a set of climate-related metrics and targets to assess and manage risks and opportunities in line with its strategy and risk management processes. This includes
the disclosure of Scope 1, Scope 2, and Scope 3 emissions, as well as performance against targets designed to support long-term climate goals. The integration of these metrics into the risk map
ensures that climate-related risks and opportunities are tracked, monitored, and reported consistently, enabling informed decision-making and transparent disclosure.
Metrics Performance Targets
HBX Group’s GHG emissions and Scope 3 emissions
(Category 11 – Sold products)
Company’s GHG emissions, including estimated GHG
emissions (CO₂e) from upstream partners to quantify
the emissions arising from the portfolio and help identify
high-impact areas in the portfolio.
Scope 1 emissions: 143 tCO2e
Scope 2 emissions: 130 tCO2e
Scope 3 emissions, Category 11 (partner attribution): 1,468,441
tCO2e
Other scope 3 emissions: 17,767 tCO2e
Total emissions: 1,486,482 tCO2e
Reduce Scope 1+2 emissions by 42% by 2030.
Decarbonisation initiatives launch to engage partners
andsuppliers.
Percentage of hotels with a sustainability certification
and the share of sales in hotels with a sustainability
certification.
Tracks the share of sustainable hotels and
accommodations in our portfolio and its market
positioning.
Share of sustainability certified hotels
10.1%
Increase the proportion of certified sustainable hotels in our
portfolio, with the objective of reaching 13% in 2028.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 66
CFD/TCFD
Environmental Impact KPIs
Scope 1 emissions
143 tCO
2
e
Direct GHG emissions
from company-owned
or company-controlled
sources
Total emissions
1,486,482 tCO
2
e
Energy consumption
1
438 MWh
Total energy used across
office operations (Scope 1
and 2)
Scope 2 emissions
130 tCO
2
e
Indirect GHG emissions
from purchased electricity
Carbon intensity
2,065 tCO
2
e/M€
of revenue
Digital footprint
emissions
1,261 tCO
2
e
Emissions from website,
digital and cloud services
Scope 3 emissions
1,486,209 tCO
2
e
Indirect GHG emissions
from purchased electricity
Carbon offsetting
(Scope 1, 2 & 3)
12,276 tCO
2
e
Use of carbon credits to
offset emissions
Environmental Impact
As a TravelTech company, HBX Group’s environmental impact is predominantly indirect, with
the largest share of emissions found across our value chain. We have completed the calculation
of our greenhouse gas (GHG) emissions for FY 25, covering Scope 1, Scope 2, and the most
material Scope 3 categories in line with the GHG Protocol. The following disclosures respond to
CSRD and SECR environmental requirements:
The Scope 3 categories included are:
Category 1: Purchased Goods and Services
Category 2: Capital Goods
Category 3: Fuel- and Energy-Related Activities
Category 5: Waste Generated in Operations
Category 6: Business Travel
Category 7: Employee Commuting
Category 8: Upstream Leased Assets
Category 11: Use of Sold Products
Category 15: Investments
Categories not included in the calculation have been assessed as not material in terms of
emissions or not relevant to HBX Group’s business model.
The most significant contributors to our carbon footprint are our tourism service providers
– such as hotels and mobility suppliers – whose services are considered HBX Group’s sold
products. As part of our climate accounting approach, we include emissions generated from
these B2B services within the perimeter of our activity, extending our responsibility to the
emissions produced when the product is ultimately consumed by the end traveller.
In terms of emissions linked to our direct operations, business travel remains a relevant source,
followed by emissions from our fleet and offices. Our direct emissions (Scope 1 and 2) are very
limited, representing less than 1% of our total footprint.
We compensated 12,276 tCO₂e through carbon credits verified under the VCS standards.
The following table provides a detailed overview of our environmental impact KPIs, in line with
UK NFSIS and SECR:
1. This is the amount of energy consumption in the offices where we have the operation control.
In other leased offices without operational control, energy consumption and the related carbon
emissions are accounted in Scope 3. In our UK offices, accounted under Scope 3, the estimated
energy consumption was of 86,074 kWh (36 tCO2e), representing a very limited portion of total
emissions and energy use.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 67
Environment
Environmental
Objectives
HBX Group’s environmental
strategy is guided by our
Environmental Policy and ISO
14001-certified Environmental
Management System. We have
completed the calculation of our
most material Scope 3 categories
and are now preparing to
implement a new decarbonisation
plan from 2026 onwards.
In addition, we have established
the following environmental
objectives to support continuous
improvement and regulatory
alignment:
Reduce Scope 1 and 2 emissions
by 42% by 2030 (2025 baseline).
Keep offsetting the emissions
linked to our operational activity.
We will launch decarbonisation
initiatives to engage partners
and suppliers.
Promote energy efficiency and
responsible resource use across
offices.
Increase the share of renewable
energy in our energy mix.
Embed EU Taxonomy
sustainability criteria into the
assessment of data centres
operations to strengthen
compliance, enhance energy
efficiency, and integrate climate
considerations into transition
planning.
Encourage sustainable practices
among partners through
visibility, education, and
engagement.
Increase the proportion of
certified sustainable hotels in
our portfolio, with the objective
of reaching 13% in 2028.
Replicate the Sustainable Hotels
Programme across other travel
categories to promote climate-
conscious practices beyond
accommodation.
Comprehensive environmental
training for all the employees.
These objectives are embedded
into our operational planning
and ESG governance, and will be
progressively refined as part of our
2026–2030 roadmap.
Explanation of Omissions
HBX Group is committed to
transparency and continuous
improvement in its environmental
disclosures. While we have made
significant progress in assessing
climate risks and defining strategic
responses, certain elements – such
as the financial quantification of
climate-related impacts and the
full integration of partner-level
emissions data – are still under
development.
These areas will be addressed in
future reporting cycles as part
of our decarbonisation plan and
ESG data enhancement efforts.
We will continue to align our
disclosures with evolving regulatory
requirements and stakeholder
expectations, ensuring that any
omissions are temporary and
justified within the context of our
current capabilities and evolving
regulatory landscape.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 68
Environment
People and prosperity
This chapter outlines our main
social actions, aligned with the
UNSustainable Development Goals
(SDGs) and reflecting key indicators
selected to meet the requirements
of the new European sustainability
regulation (CSRD). The full set of
CSRD-related KPIs can be found in
our ESG Report.
Our social approach is structured
around three key pillars:
employee well-being and quality
employment, diversity and
inclusion, and engagement with
local communities. Through
these pillars, we aim to generate
real positive impact both within
our organisation and in our
surroundings, reinforcing HBX
Group’s role as a change agent in
the tourism sector.
Business Model and
Workforce Integration
HBX Group operates as a global
B2B TravelTech marketplace,
connecting thousands of travel
suppliers with distributors across
more than 170 countries. At
At HBX Group, we recognise that social progress is a fundamental pillar of our
ESG strategy and a key driver of sustainable prosperity in the communities
where we operate. Throughout fiscal year 2025, we have strengthened our
commitment to people by fostering an inclusive, fair, and safe work environment,
while promoting social development through volunteering initiatives,
community projects, and strategic partnerships.
the heart of this model are its
people – over 3,400 employees –
whose expertise, innovation and
commitment drive the company’s
transformation towards more
sustainable and responsible
tourism. The business model
is designed to integrate ESG
principles across all functions,
with employees playing a central
role in delivering value through
technology, data, and partnerships.
This includes cross-functional
collaboration in strategic projects,
participation in sustainability
initiatives such as the Think
Big programme, and access to
continuous training, with over
47,000 hours delivered in 2025,
including 1,860 hours focused on
ESG topics.
Labour Policies and Working
Conditions
HBX Group is committed to
creating a respectful, inclusive, and
high-quality working environment
across all its global operations. Our
people strategy is built with the
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 69
Social
aim of improving our employee
experience through key moments
designed to support our employees
throughout their journey with the
company. We offer flexible working
models, including hybrid, home-
based, and “Work from Anywhere”
policies, which in 2025 benefited
over 534 employees globally. Our
onboarding programme spans four
weeks and includes ESG training,
leadership sessions, and access
to our internal learning platform,
theUni. We also provide structured
performance management and
career development processes,
supported by tools such as the
Talent Marketplace enabled by
Machine Learning and the Aspire
Leadership Programme.
Labour relations are governed by
local regulations and collective
bargaining agreements in
countries such as Spain, France,
Italy, Argentina, and Brazil. We
maintain active dialogue with
employee representatives through
works councils and health and
safety committees. Our Code of
Conduct and Workplace Anti-
Bullying and Harassment Policy
ensure a safe and fair environment,
reinforced by a confidential
Ethics Channel and a strict non-
retaliation policy. HBX Group
also offers comprehensive leave
policies, educational assistance,
and wellbeing programmes,
reflecting our commitment to
employee dignity, development,
and protection.
HBX Group maintains a transparent
and responsible relationship
with its employees, supported by
formal representation structures.
Works councils are active in several
entities, including Hotelbeds
Spain, Hotelbeds Technology, and
Hotelbeds France, where they
meet regularly to discuss working
conditions, benefits, and employee
concerns. In other countries,
employee representatives are
appointed for specific processes,
ensuring that staff voices are
heard and considered in decision-
making. These mechanisms reflect
HBX Group’s commitment to social
dialogue and compliance with local
labour regulations.
To ensure the effective
implementation of labour policies,
HBX Group includes regular policy
reviews, structured onboarding and
training, and clear accountability
across leadership roles. Compliance
is monitored through internal
audits, feedback mechanisms, and
the Ethics Channel, which allows
employees to report concerns
confidentially and anonymously. All
reports are investigated promptly,
and corrective actions are taken
when necessary. These systems are
designed to uphold international
standards such as the ILO Core
Conventions and the UN Global
Compact, and to foster a culture of
integrity, fairness, and continuous
improvement.
Culture, Engagement and
Development
At HBX Group, we strive to build a
culture where every employee feels
valued, heard, and empowered
to grow. Our commitment to
diversity, inclusion, and wellbeing
is reflected in our employee
engagement strategy, which
includes initiatives such as the Your
Voice survey – used to measure our
eNPS and gather feedback that
informs strategic decisions – and
the Culture Guides programme,
with over 50 ambassadors globally
driving inclusion, recognition,
wellbeing, and communication.
Internal communication is
facilitated through Workvivo, our
engagement platform, which in
2025 generated over 3.6 million
impressions, 36,000 reactions,
and 4,500 comments. Monthly
town halls, live Q&A sessions, and
thematic campaigns such as All
Inclusive foster open dialogue
on topics like mental health,
LGBTQ+, menopause, and disability
inclusion.
We promote continuous learning
through theUni, our award-
winning digital learning hub,
offering leadership programmes,
mentoring, technical training,
and ESG courses. All employees
are encouraged to dedicate at
least two hours per month to
personal development, supported
by dashboards and performance
cycles. Our Aspire Leadership
Programme and Level Up Your
Skills initiative ensure that every
team member has access to
meaningful growth opportunities.
Wellbeing is a strategic priority,
with initiatives such as Purposeful
Pause sessions, in-house
physiotherapy, flexible working
policies, and tailored benefits. In
2025, we expanded our wellbeing
strategy with the support of
Wellbeing Champions, aiming
to empower employees to make
choices that support their health,
balance, and lifestyle.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 70
Social
Health and Safety
At HBX Group, we are committed
to ensuring a safe, healthy, and
inclusive working environment
for all employees, contractors, and
visitors. Our Global Health & Safety
Policy outlines a comprehensive
framework aligned with
international standards and local
regulations, aiming to prevent
accidents, promote wellbeing,
and foster a culture of safety
across all operations. In 2025, we
strengthened our approach by
integrating health and safety
into our business strategy and
launching awareness initiatives
such as first aid training and virtual
reality workshops for emergency
teams.
Employee participation is central
to our model, with active safety
committees in multiple countries,
dedicated communication
channels, and a ticketing system
for reporting concerns. We also
expanded our wellbeing offering,
including on-site physiotherapy,
webinars on stress management
and conscious breathing, and
campaigns promoting mental
and emotional health. Our
commitment to fairness ensures
that all individuals – regardless
of contract type, gender, or
nationality – benefit from safe
working conditions, with diversity
considerations embedded into our
risk assessments.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 71
Social
Social Impact KPIs FY25
The following table provides a detailed overview of our Social impact KPIs, in line with UK NFSIS disclosure requirements:
Total number of
employees at year end
1
3,478
Gender salary gap
Adjusted global Average
1.2%
Adjusted global Median
0.8%
Number of workplace
accidents
9
Employees average
3,514
monthly average during
the fiscal year
1
Number of employees
with disabilities
17
Employee Attrition rate
12.2%
Gender breakdown
56%
of the workforce are
women
Percentage of employees
with permanent contract
98%
Gender breakdown
47%
of the leaders are women
Average training hours
per employee
15.27
Number of confirmed
cases related to human
rights violations
0
In 2025, we received 10 reports of alleged workplace harassment, with none confirmed after investigation.
1. Based on FTEs.
Professional classification Women % Men % Not Disclosed % Total
Leading business 38 2% 70 5% 0 0% 108
Leading teams 65 3% 93 6% 2 7% 160
Leading others 239 12% 213 14% 1 3% 452
Individual contributor 1,603 82% 1,127 75% 26 90% 2,757
Total 1,946 100% 1,503 100% 29 100% 3,478
Gender breakdown
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 72
Social
Society and local
communities
At HBX Group, we believe that
creating positive impact goes
beyond our business operations
– it means actively supporting
the communities where we live,
work, and travel. Our ESG strategy
places strong emphasis on social
responsibility, aiming to foster
Social Risk Management at
HBX Group
HBX Group manages social risks
through a structured approach
grounded in its double materiality
assessment, which evaluates
both the impact of its operations
on society and the financial
implications of social issues on the
business. This process identifies
key risks across the value chain,
including labor rights violations,
poor working conditions, lack of
diversity and inclusion, and negative
impacts on local communities.
The analysis of impacts, risks
and opportunities highlights the
importance of robust due diligence
Society and local communities KPIs FY25
Total number of
volunteers
1
1,775
Number of partnerships
with NGOs
53
Number of cooperatives
supported
11
Total number of HBX Group
volunteers
1,651
Total investment in social or
community initiatives
81,000
Hours of volunteering
10,882
inclusive, resilient, and thriving
societies through collaboration,
volunteering, and long-term
partnerships.
Throughout the year, we have
worked closely with local
organisations, NGOs, and
community leaders to develop
initiatives that promote wellbeing,
cultural preservation, and
sustainable development. From
emergency response campaigns
and educational programmes
to biodiversity conservation and
community-based tourism, our
actions reflect a deep commitment
to shared prosperity and
responsible travel.
mechanisms, active stakeholder
engagement, and continuous
monitoring of suppliers and
partners. HBX Group addresses
these risks through policies on
fair employment, health and
safety, anti-discrimination, and
community support. It also
promotes inclusive dialogue,
flexible working models, and
wellbeing initiatives to mitigate
internal risks such as burnout and
disengagement.
By integrating social risk
management into its ESG strategy,
HBX Group strengthens its
resilience, protects its reputation,
and ensures alignment with
international standards and
stakeholder expectations.
1. This includes company volunteers, as well as other volunteers such as family members of employees, customers, or
suppliers of HBX Group.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 73
Social
Social Objectives:
As part of our commitment to people and prosperity, HBX Group has
defined a set of strategic social objectives aimed at strengthening
employee wellbeing, fostering inclusion, and amplifying our positive impact
on communities:
1. Increase employee retention, with a specific focus on new joiners
during their first year. We aim to improve onboarding experiences,
strengthen internal engagement, and reduce early attrition through
targeted support and feedback mechanisms.
2. Enhance work-life balance by expanding flexible working policies
and promoting digital disconnection practices. This includes clearer
guidance on working hours and rest periods, and the responsible use of
digital tools, especially for remote and hybrid teams.
3. Promote inclusive talent development, by embedding diversity and
inclusion at every stage of the employee journey. We will continue to
implement equitable recruitment practices, support career progression
for underrepresented groups, and increase representation of women in
technology and leadership roles."
4. Scale the creation of micro-destinations (Think Big project), working
with local communities to co-develop authentic, sustainable travel
experiences that preserve cultural heritage and promote economic
inclusion.
5. Expand and diversify our volunteering programme, Make a
Difference, by making it more accessible to remote employees and
more participatory in the selection of social causes and partner
organisations. Employees will be invited to vote on focus areas and
contribute to shaping the programme’s direction.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 74
Social
Governance
Corporate Governance
and ESG Oversight
The Board of Directors holds
ultimate responsibility for
overseeing sustainability
matters. It is supported by three
key committees:
The Audit and Risk
Committee, which monitors
ESG-related risks and
compliance.
The Remuneration
Committee, which integrates
ESG performance into
incentive structures.
The Nomination Committee,
which ensures diversity,
independence, and relevant
expertise within the Board.
Operational responsibility
for ESG lies with the Senior
Management Team, led by the
CEO and composed of senior
management. This team ensures
that sustainability is integrated
into strategic planning,
investment decisions, and
day-to-day operations. All roles
and responsibilities are formally
documented in the company’s
Articles of Association and
governance policies.
Embedding ESG in
Incentive Schemes
To reinforce our commitment
to sustainability, HBX Group has
incorporated ESG performance
into both long-term and annual
incentive plans:
Our Performance Share
Plan (PSP) includes a 10%
ESG component, alongside
financial metrics such as Total
Shareholder Return, Revenue
Growth, and Free Cash Flow
Conversion.
The FY 25 Annual Bonus also
allocates 10% to ESG-related
indicators, including:
Participation in ESG
volunteering initiatives
Progress on internal ESG
compliance targets
This approach ensures that
sustainability is not only a
strategic goal but also a personal
responsibility for our leadership
team.
Read more on pages 119 to 121
Compliance, Ethics, and
Anti-Corruption
HBX Group operates a
comprehensive compliance
programme designed to
uphold the highest standards of
integrity and legal conformity.
Key elements include:
A revised Code of Conduct
which sets out our ethical
principles and is mandatory
for all employees and third
parties.
A robust Anti-Bribery and
Anti-Corruption Policy,
aligned with ISO 37001, which
prohibits all forms of bribery,
facilitation payments, and
unethical gifts or hospitality.
A Sanctions Policy that
ensures compliance with
international regulations,
including those issued by the
EU, OFAC (US), and OFSI (UK).
A Know Your Business (KYB)
due diligence framework for
assessing third-party risks
related to fraud, corruption,
and sanctions exposure.
All employees receive regular
training on these policies.
Whistleblower Protection
and Ethics Channel
We have established a secure
and confidential Ethics Channel
that allows employees, partners,
and third parties to report
concerns anonymously. This
system is governed by principles
of:
Confidentiality and non-
retaliation, ensuring
protection for whistleblowers.
Transparency, with periodic
reporting to the Audit and
Risk Committee.
Impartiality: the Ethics
Channel is accessible via our
intranet and public websites,
and all reports are handled
with impartiality and due
diligence.
Training and Awareness
Training is a cornerstone of
our governance strategy. All
employees undergo mandatory
programmes covering:
The Code of Conduct
ESG principles and practices
Data protection and
cybersecurity
Anti-corruption and anti-
bribery
Human rights and modern
slavery
New joiners complete
onboarding modules that
include compliance and ethical
conduct. Training is tailored
to different roles and updated
regularly to reflect evolving
regulations and risks.
At HBX Group, we believe that strong governance is the foundation of a responsible and resilient business. Our governance framework ensures that sustainability
is not only a strategic priority but also embedded in our decision-making processes, risk management systems, and corporate culture. In line with the UK’s Non-
Financial and Sustainability Information Statement (NFSIS) and Climate-related Financial Disclosure (CFD/TCFD) regulations, we have taken significant steps to
reinforce transparency, accountability, and ethical conduct across the organisation.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 75
Governance – NFSIS & CFD
Human Rights and Responsible Conduct
Respect for human rights is a non-negotiable value at HBX Group. We have
implemented policies to prevent:
Modern slavery and child exploitation
Workplace harassment and discrimination
Unethical practices across our supply chain
In 2025, we registered ten reports of possible alleged workplace harassment (3 of
the cases managed jointly as single case). After conducting the corresponding
investigation, analysing the evidence gathered, and interviewing the individuals
involved, no case was determined as harassment. We take steps to address
human rights infringements rigorously, ensuring that all cases are thoroughly
investigated and, if necessary, addressed with corrective actions. We also trained
75% of workforce from the total of FY24 and FY25 on modern slavery awareness
and reaffirmed our commitment by signing the UN Global Compact and the
Code of Conduct for the Protection of Children in Travel and Tourism.
Identified Governance
Impacts, Risks and
Opportunities:
HBX Group fosters a positive work
environment and promotes ESG
awareness across operations and
the value chain. At the same time,
due diligence and cybersecurity
remain key areas of focus to
mitigate risks and strengthen
resilience. Improving internal
processes and communication
offers opportunities to enhance
transparency and engagement.
Governance Objectives:
As part of our commitment to
ethical leadership, transparency,
and sustainable business
practices, HBX Group has defined
a set of governance objectives
to strengthen ESG oversight,
compliance, and data integrity
across the organisation:
1. Ensure contractual alignment
with ESG policies by requiring
all third-party suppliers and
partners to formally adhere to
HBX Group’s Code of Conduct,
Environmental Policy, and ESG
standards. This includes clauses
on compliance, human rights
and sustainability in all new and
renewed contracts.
2. Digitalise ESG data collection
and reporting, enabling
more efficient, accurate, and
timely disclosures. We aim
to implement automated
systems that consolidate ESG
metrics across business units
and geographies, supporting
compliance with CSRD and
NFSIS requirements.
3. Enhance ESG oversight
across the value chain,
through improved supplier
screening, traceability tools,
and sustainability criteria
embedded in procurement
processes. This will allow HBX
Group to better monitor risks
and drive responsible practices
among partners, in addition to
effective implementation of the
Suppliers’ Code of Conduct.
4. Implement a comprehensive
ESG and Human Rights due
diligence process to identify,
prevent, and mitigate potential
risks across HBX Group’s
operations and value chain.
This process will support the
integration of sustainability and
ethical standards into business
practices and reinforce our
commitment to responsible
conduct.
5. Strengthen internal
governance of ESG matters
by clarifying roles and
responsibilities, integrating ESG
into strategic decision-making,
and fostering cross-functional
collaboration between ESG,
Legal, Compliance, and
Procurement teams.
6. Promote ethical conduct
and integrity, through
regular training on anti-
corruption, data protection, and
responsible business practices.
We aim to embed a culture
of accountability and ethical
leadership across all levels of
the organisation.
7. Improve whistleblower
protection and grievance
mechanisms, ensuring that all
employees and stakeholders
can report concerns safely,
confidentially, and without fear
of retaliation. We will continue
to monitor and enhance the
effectiveness of our Ethics
Channel.
Human Rights and Responsible Conduct KPIs
% of independent Board
members
43%
Measures the independence of
the governing body
Number of reports
received via Ethics
Channel
10
Indicates effectiveness of
whistleblower mechanisms
Number of confirmed violations of anti-corruption laws
0
Required disclosure of breaches or sanctions
% of employees trained in
ethics and compliance
83%
Assesses the reach of
governance-related training
% of incentive scheme
potential determined
based on ESG metrics
10%
Shows how ESG is embedded
in leadership accountability
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 76
Governance – NFSIS & CFD
Non-Financial and Sustainability Information Statement
This Non-Financial and Sustainability Information Statement (“NFSIS”) forms part
of the Strategic Report for the year ended 30 September 2025 produced to comply
with Sections 414CA–414CB of the UK Companies Act 2006 and related regulations.
It addresses environmental, employee, social, human rights and anti-corruption/anti-
bribery matters, along with related policies, due diligence, outcomes, non-financial
KPIs and principal risks. Disclosures are provided to the extent necessary for an
understanding of HBX Group’s development, performance, position and impact of
itsactivity.
Please note that the ESG Report is presented separately and provides additional
detail on sustainability initiatives, metrics and progress.
The information listed in the table below is incorporated by cross references to other
areas of the Annual Report, ESG Report and the HBX Group website where further
information can be found. The majority of policies can be found on our website
https://www.hbxgroup.com/.
The policies referenced below form part of HBX Group’s global policy framework,
which is brought together in our Code of Conduct. The Code sets out the standards
of behaviour expected of everyone who works for or with HBX Group, and provides
the strategic link between our purpose and values and how we manage our day-
to-day business. Supporting policies and standards translate these principles into
practice across environmental, social, human rights and ethical dimensions.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 77
Non-financial and Sustainability Information Statement
Reporting
requirements
Policies and standards which
govern our approach
Where material
information can be found
Business Model Business Model page 11
Non-Financial Key
Performance Indicators
Non-financial and Sustainability
Information Statement
Key Performance
Indicators pages 20 to 23
Strategic Report pages
5 to 83
Stakeholders Data Protection Policy
Data Breach Policy
Supplier Code of Conduct
Global Procurement Policy
ESG Disclosure pages
43 to 78
Stakeholder Engagement
pages 101 to 102
S172 Statement pages 144
Board Activities pages 97
Climate-related financial
disclosure
Environmental Policy
ESG Policy
Climate-related financial
disclosures pages 57 to 66
Environmental matters Environmental Policy
ESG Policy
ESG Disclosure pages
43 to 78
ESG Report
www.hbxgroup.com
Stakeholder engagement
pages 101 to 102
Social Environmental Policy
Code of Conduct
Workplace Anti-Bullying and
Harassment Policy
Non-retaliation policy
Global Health & Safety Policy
Social pages 69 to 74
Employees
Ethics Channel Policy
Health & Safety Policy
Employees Privacy Policy
Governance Report pages
84 to 145
Audit & Risk Committee
Report pages 105 to 108
Social pages 69 to 74
Reporting
requirements
Policies and standards which
govern our approach
Where material
information can be found
Anti-bribery and
Corruption
Anti-Bribery & Anti-Corruption
Policy
Anti-Money Laundering Policy
Conflicts of Interest Policy
Hospitality and Gifts Policy
Third Party KYB Due Diligence
Policy
Sanctions Policy
ESG disclosures pages
43 to 78
ESG Governance pages
75 to 76
Governance Report
pages 84 to 145
Audit & Risk Committee
Report pages 105 to 108
Human Rights Modern Slavery and Human
Trafficking Statement
Child Protection Policy
Code of Conduct
ESG Policy
Animal Welfare Policy
Supplier Code of Conduct
Employee Volunteering Policy
ESG Governance pages
75 to 76
Social pages 69 to 74
Modern Slavery Statement
www.hbxgroup.com
Principal Risks Enterprise Risk Management
Policy
Business Continuity Policy
Our Approach to Risk
pages 79 to 80
Principle and Emerging
Risks pages 80 to 83
Business Model page 11
Governance Board regulations
Remuneration Policy
Code of Conduct
Environmental Policy
ESG Policy
Modern Slavery and Human
Trafficking Statement
Board of Directors Selection
and Diversity Policy
Group Data Protection,
Information Security, Business
Continuity Policies
Anti-Bribery & Anti-Corruption
Policy
Supplier code of conduct
ESG Governance pages
75 to 76
Governance Report pages
84 to 145
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 78
Non-financial and Sustainability Information Statement
Our Risk Management
framework
At HBX Group, we manage risks in support
of our strategic priorities and objectives. We
have developed robust risk management
methodologies, using credible evidence
to ensure the effectiveness of our risk
management programme. This model
promotes a proactive and integrated
approach to risk management across HBX
Group, enabling the Board and Audit and
Risk Committee to achieve a clear view of
our principal risks.
The Risk Management Framework
has been reinforced during this year to
enhance its resilience. Looking ahead
to next year, it is planned to establish
a comprehensive assurance testing
procedure for the mitigation controls. For
the time being, the Committee has used
alternative measures of assurance, such
as complaints and incident management,
to corroborate the more subjective
assessment and calibration of the
remaining residual risk.
Our Enterprise Risk Management (ERM)
model refers to various acts, codes and
international frameworks, including the
Spanish Companies Act; the Comisión
Nacional del Mercado de Valores’
(CNMV) Good Governance Code of Listed
Companies June 2020 and the COSO
Enterprise Risk Management and ISO
31000 Risk Management frameworks. It is
also aligned with the HBX Group Code of
Conduct.
The model is supervised by the Board
and guided by the following principles:
Proactively manage risks and ensure
that all decisions are made against
a clear and consistent control
framework and follow applicable
regulations.
Promote a holistic approach to risk
that aims to bring consistency to
different risk management disciplines.
Define a robust governance structure
with clear roles and responsibilities,
supported by a collaborative mindset
with stakeholders across the Three
Lines Model.
Enhance the performance of the
company, including ERM as an
integral part of HBX Group’s strategy
setting and performance processes.
Guarantee appropriate management
of principal risks.
Inform and report transparently to
the corresponding bodies.
Risk management
Governance sets HBX Group tone, reinforcing the importance
of Enterprise Risk Management (ERM) and establishing
oversight responsibilities for it. The Three Lines Model
summarises the roles and responsibilities for our internal
control and risk framework.
The Three Lines Model
1
2
3
First line roles are most aligned with market facing and
enabling functions and coordinate efforts to mitigate and
manage risks.
Second line roles are most aligned with corporate functions,
they provide assistance with managing risk and focus
on specific objectives of risk management, such as:
compliance, risk management, information and technology
security, ESG, among other.
Third line roles corresponds to Internal Audit functions and
provide independent and objective assurance and advice on
all matters related to the achievement of objectives.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 79
Risk management
Risk management process
The Risk Management process
helps HBX Group take a methodical
approach to manage risks that
might affect the Company’s
objectives.
Risk identification consists of
finding, describing, and listing
risks (in the standardised
Enterprise Risk Register) that
may limit the achievement
of HBX Group objectives. The
main reason for identifying
the risk is so that an informed
decision can be taken about
how to manage it. Risks come
from a wide variety of areas, the
identification of which must be
done collaboratively and draw
on the knowledge and views of
all stakeholders.
Risk analysis involves a detailed
consideration of uncertainties,
risk sources, consequences,
events, scenarios, controls, and
their effectiveness. It requires
an assessment of the likelihood
and the corresponding
consequences.
Risk evaluation consists of
determining the scoring of the
risk. The Inherent Risk rating
represents the level of risk in
the absence of any existing
controls or mitigating actions.
The risks will be considered in
terms of financial, reputational,
regulatory, and operational
impacts, as well as likelihood.
Risk treatment, once the Risk
Assessment is completed
(identification, analysis, and
evaluation), the risk response
plan must be defined.
The treatment options are
accepting, transferring, reducing
or avoid the risks. The Residual
Risk rating represents the level
of risk after the risk response has
been successfully applied.
Monitoring and review,
continuous systematic and
formal monitoring of the process
design and implementation to
ensure process compliance and
effectiveness.
Reporting and communication
provide assurance to the Board
of Directors, the Audit and Risk
Committee and the Senior
Management Team that risks
are being regularly reviewed and
managed and help in creating a
risk culture and awareness.
Risk Appetite
Risk Appetite is the level of risk
that HBX Group is comfortable
accepting to achieve our strategic
priorities, considering our
vision, mission, capabilities and
strategic priorities. Approaches
to defining Risk Appetite are set
out in the main international Risk
Management standards (ISO 31000
and COSO ERM), and the Technical
Guide on Audit Committees at
Public-Interest Entities (CNMV).
The main objective is to articulate
an overall Risk Appetite statement
that is broad enough yet
descriptive enough for business
units to manage their risks
consistently and ensure company
decisions are aligned.
Risk Tolerance is the acceptable
deviation from Risk Appetite. Risk
Tolerance level per risk is defined
by the Senior Management Team
reviewed by the Audit & Risk
Committee and approved by the
Board of Directors.
Taking into consideration the
Enterprise Risk Register, the main
objective is to classify the resulting
risks and parent risks into appetite
levels defined as:
Accepted: Accept risk to be
innovative and choose options
based on potential higher
rewards.
Cautious: Willing to consider
all options and choose the one
that is most likely to result in
successful delivery, despite
greater risk.
Minimal: Preference for safe
options that have a low degree
of risk and only limited potential
for reward.
Averse: Avoidance of risk and
uncertainty despite potential
rewards.
New and emerging
risks
Emerging risks refer
to newly developing or
evolving uncertainties
that may influence the
achievement of our
organisation’s strategic
objectives, operational
continuity, or reputational
standing. While these risks
are not currently expected
to have a material impact,
their potential significance
or likelihood may not yet
be fully recognised or
systematically monitored.
Throughout the year,
we review and take into
account emerging risks. Our
risk assessment exercises
may provide valuable input
for identifying such risks. In
the current landscape, we
have identified changes
in travel patterns and
travellers’ preferences and
geopolitical tensions, as well
as other factors beyond the
Group’s control. These risks
continue to be monitored
as part of the ongoing
aforementioned risk
management process.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 80
Risk management
Our principal risks
Our principal risks are those that could potentially influence the execution of our strategic priorities or future performance. They represent a prioritised subset of the broader risk landscape facing
HBX Group, with specific relevance to our role as a leading B2B travel technology marketplace
1
.
Parent Risk Principal Risk Description Mitigation
Changes in market
trends
Navigating dynamic
market conditions
The Group operates in a dynamic industry environment where
adverse changes in market conditions – such as fluctuations in
hotel occupancy, transportation capacity, pricing, geopolitical
tensions, and evolving consumer behaviour – can impact
business performance. To remain competitive and resilient, the
Group must continuously manage and optimise its Ecosystem
portfolio, anticipating market shifts and adapting its strategy to
safeguard its long term stability.
The Group conducts daily monitoring of trading performance,
complemented by weekly deep-dive analyses to detect and address
early deviations. In addition, external market indicators such as demand
forecasts, international arrivals, occupancy growth, and GDP trends are
reviewed on a monthly or quarterly basis to ensure timely awareness of
macroeconomic and industry developments. These measures enable
proactive decision-making and strategic adjustments to safeguard
portfolio performance.
Compliance with
internal and external
regulations
Ensuring compliance with
evolving regulations
The Group operates in a complex and evolving regulatory
landscape, encompassing both general legal requirements
and ecosystem-specific regulations such as Competition Law,
Sanctions and Trade Restrictions, PCI-DSS, Packaged Holidays,
and ESG standards. Non-compliance or delayed adaptation
to regulatory changes may result in operational constraints,
reputational damage, or financial penalties. Additionally,
legal uncertainties across jurisdictions pose challenges to
maintaining consistent compliance.
The Group has established a robust compliance framework that includes
clearly defined policies and procedures, regular training programmes,
independent assurance reviews, well defined reporting lines and
proactive monitoring. A global legal intelligence platform has been
deployed to monitor regulatory developments and provide expert legal
insights. This platform supports the identification of key legal changes
impacting the Group, enabling business lines to proactively track
changes and ensure timely compliance. These measures collectively
enhance the Group’s ability to maintain operational flexibility and
business continuity in a dynamic legal environment.
Disruption of technology
and IT systems
Enhancing cybersecurity
and system robustness
The Group is exposed to risks from cyber threats and the
rapid evolution of technology. Inadequate cybersecurity or
failure to scale and adapt IT systems – particularly in areas like
generative AI – could lead to inefficiencies, data vulnerabilities,
and business disruption. In this context the Group must
continuously adapt and ensure resilience to maintain
operational efficiency and safeguard business continuity.
The Group has implemented robust security measures and remains
committed to strengthening the reliability of its systems through
ongoing enhancements, staying up to date with technological advances
and maintaining a protected environment against emerging cyber
threats. Continuous vulnerability monitoring through scanning tools,
internal and external penetration tests to detect any security gaps
that could be exploited, and operational controls using detection and
response solutions. Furthermore, the Group has reinforced its oversight
of the attack surface and supplier related security changes. These
efforts are supported by the certification of its Information Security
Management System under ISO/IEC 27001:2022.
1. These risks are presented in alphabetical order based on their Parent Risk.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 81
Principal risks and uncertainties
Parent Risk Principal Risk Description Mitigation
Disruption of technology
and IT systems
Modernising IT systems
and embracing
technological evolution
The Group operates in a fast-changing technological
environment where the ability to continuously enhance
and scale IT systems is essential to maintaining operational
efficiency and competitiveness. It works to ensure its
technology landscape remains scalable, resilient to ensure
efficient resource utilisation, minimise manual processes, and
supports sustainable business growth, leveraging AI-powered
capabilities with appropriate safeguards.
The Group has implemented a range of technology measures
focused on scalability, resilience, and operational efficiency. These
include the allocation of adequate resources, prioritisation, and time
management to support IT initiatives; the use of auto-scaling capabilities
available through cloud providers and at the database level; and the
establishment of a dedicated IT operations and incident management
team with sufficient capacity to fulfil its responsibilities. Additionally, the
Group maintains 24/7 internal monitoring capabilities and has set up
governance processes to ensure the scalability, stability, and continuous
improvement of its technology environment. In parallel, the Group is
strengthening its AI focus through a dedicated operating model, with
clear roles and governance, to ensure a secure and ethical AI adoption
across the organisation.
ESG Adapting to climate
change and building
ecosystem resilience
Managing climate-related risks by strengthening resilience
and sustainability practices. This includes addressing
potential travel and operational disruptions, while proactively
engaging on climate-related disclosures and responding to
social expectations such as climate activism. In line with the
objectives of the Paris Agreement, the Group is committed
to supporting the transition to a low-carbon economy
and integrating climate considerations into our strategic
decision-making.
The Group has carried out a detailed assessment of climate-related
risks and opportunities, considering the nature of its operations and the
complexity of its extended value chain. This forms part of its broader
sustainability and risk strategy, supporting informed decision-making
and the integration of climate factors into strategic and operational
planning. Climate risks are addressed through a proactive approach
focused on mitigation and collaboration, including partnerships to
raise awareness, promote best practices, and develop joint resilience
initiatives. The Group is on a journey to embed climate into all aspects
of its operations and intends to further reinforce the link between its
climate action plan and financial planning.
Information and data Strengthening data
protection and resilience
Ensuring robust data security and protection to maintain
customer and partner confidence, while complying with
evolving regulations and supporting innovative ecosystem
initiatives. This includes safeguarding data processing, storage,
use, and disclosure to uphold trust and meet global standards.
The Group has implemented a broad and robust set of organisational
and technical measures. These include access controls based on the
principle of least privilege, Multi-Factor Authentication, encryption of
devices and systems, and classification and labelling of documents. A
dedicated 24/7 security service monitors the environment, supported
by advanced threat intelligence and dark web surveillance. On the
organisational side, safeguards include data protection policies,
contractual clauses, maintenance of a comprehensive Record of
Processing Activities, and the execution of Privacy and Legitimate
Interest Impact Assessments when required. To reinforce a strong
security culture, the Group also provides regular training and awareness
initiatives for all employees.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 82
Principal risks and uncertainties
Parent Risk Principal Risk Description Mitigation
Operations Strengthening fraud
prevention and detection
The Group is exposed to external fraud risks that may affect
operational performance, including fraudulent bookings,
misuse of user accounts and payment methods, and
unauthorized access to credit limits. Managing this risk requires
continuous strengthening of fraud detection and prevention
capabilities to protect the integrity of operations and maintain
stakeholder trust.
The Group has implemented a robust fraud prevention framework.
This includes comprehensive Know Your Business (KYB) procedures
to ensure the integrity of counterparties and partners, as well as the
continuous monitoring and timely identification of unusual or suspicious
transactions. Advanced anti-fraud detection solutions are deployed
to enable rapid response and containment of potential threats. These
measures are supported by clearly defined escalation protocols,
regular staff training, and close collaboration with internal and external
stakeholders to ensure alignment with evolving regulatory expectations
and industry best practices.
Strategic priorities Driving delivery of
strategic priorities
The Group is engaged to ensure the successful delivery of our
strategic priorities to capture market opportunities, strengthen
competitiveness, and achieve our business plan. This includes
embedding clear execution frameworks and monitoring
progress to maximise expected benefits.
The Group has established a series of key controls including the active
involvement of both internal and external experts in the design and
implementation of new strategic projects, supported by robust portfolio
management framework that ensures alignment and prioritisation of
initiatives. Additionally, transformation sessions are held to strengthen
communication and cross-functional alignment, continuous monitoring
of progress toward defined strategic priorities is conducted, and
systematic evaluations are carried out to assess whether projects are
on track to be delivered enabling proactive management of strategic
performance.
The Strategic Report was approved by the Board and signed on its behalf by:
Nicolas Huss
Chief Executive Officer
25 November 2025
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 83
Principal risks and uncertainties
Governance
Governance at a glance
85
Chair’s introduction corporate governance
86
Board of Directors and Senior Management Team
88
Seniormanagement team
91
Purpose, vision and culture
93
HBX Group governance framework
94
How the Board operates
95
Board activities
97
Compliance with the Spanish code of
good governance
98
Stakeholder engagement
101
Audit & Risk Committee report
105
Nomination Committee report
114
Remuneration report
119
Directors’ Report
142
Statement of Directors’ responsibilities
145
HBX Group Annual Report and Accounts 2025 84STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION
Board composition
Board gender diversity
(Directors)
Skill / Expertise Directors
Corporate Governance
Commercial and Business Strategy
ESG and Sustainability
Financial Management & Capital Markets
Fintech & Financial Services
Human Resources & Organisational Culture
Legal/Regulatory knowledge
Technology/IT
Data Analytics & AI
Marketing & Public Relations
Risk Management and audit
Travel & Hospitality Industry
M&A & Venture Capital
Board nationality/ethnicity
Male Female
43%
57%
British (3)
French (1)
American(1)
43%
29%
14%
14%
German (2)
Good corporate governance is vital to building a successful and sustainable business. AtHBX
Group, we are committed to meeting the highest standards of corporate governance, looking
to retain the trust of our stakeholders as we deliver innovative productsand services.
Governance at a glance
Board highlights
Completion of the pre-IPO reorganisation, including the engagement of new directors elect
and the successful listing on the Madrid, Barcelona, Bilbao and Valencia Stock Exchanges in
preparation for the successful admission for trading on 13 February 2025.
Approval and execution of a Senior Facilities Agreement (refinancing of outstanding debt and
extending maturity of the Group’s credit facilities)
Pre and post IPO reorganisation, including adoption of Board Regulations, Remuneration Policy,
Terms of Reference for Audit and Risk Committee, Remuneration Committee and Nomination
Committee
Board Strategy day
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 85
Governance at a glance
Chair’s introduction to Corporate Governance
Dear Shareholders
2025 was a pivotal year for HBX
Group, as we moved from private
to public ownership following
our listing on the Spanish Stock
Exchanges. For the Board, our
priority was delivering the IPO and
ensuring the business continued
to operate effectively during this
critical transition. Another key
priority was the appointment and
induction of three new Board
members whose expertise would
strengthen the Board and support
HBX Group through the IPO and
into its new chapter as a publicly
listed company.
Board composition
Sabine Hansen Peck, Sabine
Bendiek and Carla Stent all joined
as Advisors in the summer of 2024,
immersing themselves in the
business to ensure they could hit
the ground running as we went
public in early 2025. At this point, all
three became Independent Non-
Executive Directors.
Sabine Hansen Peck, previously
Chief Human Resources Officer at
Amadeus Group, brings a wealth
of relevant sector experience
and now chairs our Nomination
and Remuneration Committees.
Sabine Bendiek, previously
Managing Director at Dell and
Microsoft Deutschland GmbH,
provides extensive tech expertise.
Carla Stent, our new Audit and
Risk Committee Chair, combines
financial expertise as a former CFO
at Barclays with UK deputy PLC
experience.
A healthy balance
Our three new members join
myself, our CEO Nicolas Huss, and
two Proprietary Directors, Jonah
Enbar and Matthew Sabben-
Clare, to make up a focused
Board with relevant skills and
experience. In 2025, these highly
engaged individuals added huge
value during the listing; and
their combined knowledge and
expertise will be essential in the
post-IPO landscape. Our new
Board is well balanced, with a mix
of nationalities and a reasonable
gender split (43% women). It
operates in an open, transparent
manner, engages regularly with
the HBX Group management, and
works to support the company’s
strategic direction and business
objectives.
During the year, we also welcomed
several new executive personnel.
Brendan Brennan joined the
Senior Management Team as our
new Chief Financial Officer (CFO).
An experienced CFO, Brendan’s
previous 18 years’ expertise in the
financial sector with ICON plc
including 13 years as its CFO, was
vital during the IPO process and
contributed significantly to its
success.
In October 2025 we announced
changes to the Group structure to
better align with the demand of a
rapidly evolving market, enhance
agility, deepen customer-centricity,
and improve delivery. To support
this evolution, the Group is also
making some changes to its Senior
Management Team and these are
detailed on page 91.
Building on the strong base
established during HBX Group’s
private ownership, post-listing
we are strengthening our
governance structures and
processes. Looking ahead, with
our public listing now concluded,
we will focus on engaging more
deeply and directly with our
shareholders and investors. We
have strengthened our ties with
our various stakeholders and we
detail the manner in which we
have engaged with these and how
we have factored these into our
decision making to achieve positive
outcomes on pages 31 to 42.
I would like to thank my fellow
Board members, our Senior
Management Team and everyone
within the Company for their hard
work and commitment during this
very busy year. I would also like to
thank our former owners for their
past stewardship of the business
and their backing today as major
shareholders, as well as our
customers and partners for their
ongoing support.
Yours sincerely,
Richard Solomons
Chair
...our priority was
delivering the
IPO and ensuring
the business
continued to
operate effectively
during this critical
transition.
Richard Solomons
Chair
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 86
Chair’s introduction to Corporate Governance
The Company is incorporated in the
UK and is subject to UK legislation,
but it is listed on the Spanish Stock
Exchanges and is subject to the
Spanish Listing Rules. Prior to the
IPO, the Company conducted a
review of its corporate governance
and sought to determine the
most appropriate governance
code for it to report against going
forward given that neither the
UK Corporate Governance Code
nor the Spanish Code of Good
Governance (‘the Code’) would
mandatorily apply to the Company
after the IPO. Following this
review, the Company determined
to voluntarily adopt the Code
from the IPO and to report on its
compliance with the Code, which
was last updated and published by
the Spanish Comisión Nacional del
Mercado de Valores (CNMV) in June
2020, and available on its website
(www.cnmv.es).
Corporate Governance
The Company has prepared
a consolidated Corporate
Governance report responding
toSpanish reporting requirements,
in accordance with CNMV
Circular 4/2013. as amended,
which is available separately
ontheCompany’s website
(www.hbxgroup.com) and
on the CNMV website
(www.cnmv.es). Please note that
in the event of any discrepancy
between the Governance report set
out on pages 85 to 145 of this report
and the separate consolidated
Corporate Governance report,
the consolidated Corporate
Governance report (which is the
Company’s Corporate Governance
report for the purposes of
the CNMV regulations) takes
precedence.
Pursuant to the CNMV regulations,
this report has been filed with the
CNMV in accordance with CNMV
Circular 4/2013, as amended. At
the same time, this Corporate
Governance report forms part of the
HBX Group Management Report
for the year 2025 which has been
presented separately. In addition,
and as required by the Code, this
report includes details on the
Company’s compliance with the
principles and provisions of the
Code on pages 98 to 100.
Group history & overview
The origins of the business date
back to 2001, when HBX Group
was founded as Hotelbeds under
the ownership of the Barceló
Group. Hotelbeds formed part
of the Barceló Travel Division,
which offered accommodation,
transfers and activities across
Spain, Portugal and the Caribbean
to tour operators in Europe and
the Americas. That same year,
the Barceló Travel Division was
bought by First Choice Holidays
plc, an international leisure travel
company headquartered in the
UK. Two years later, First Choice
enhanced its portfolio with the
launch of Bedsonline, an online
booking platform for travel
agencies and advisors.
In 2007, First Choice merged with
the tourism division of TUI AG,
creating TUI Travel plc. Hotelbeds
and Bedsonline became the
primary brands within TUI Travel’s
Accommodation & Destinations
business, known as TUI A&D. In 2014
TUI Travel plc merged with TUI AG
creating TUI Group. It subsequently
acquired several individual travel
services companies as part of its
transition into the E2E TravelTech
ecosystem. In 2025, TUI A&D
changed its name to Hotelbeds
Group S.L.U.
On 28 April 2016, Cinven, a
European private equity firm, and
CPPIB reached an agreement to
acquire Hotelbeds Group from
TUI Group. The acquisition was
completed on 12 September 2016.
As it continued to increase its
global footprint, in 2017 Hotelbeds
Group acquired Tourico Holidays
Inc. and GTA Travel Holdings Ltd
and Kuoni Holdings Plc (together,
GTA), becoming one of the leading
accommodation providers in the
B2B travel space. This was followed
by the purchase of HolidayTaxis (a
leading B2B transfers platform)
in 2018, reinforcing the Group’s
Mobility & Experiences proposition.
Emerging from Covid-19, Hotelbeds
Group increased investment in
digital tools and online distribution
channels, looking to capitalise on
the travel sector’s post-pandemic
recovery. In 2023, to mark its
transformation into a global
TravelTech platform, it launched
the new umbrella brand, HBX
Group – the ‘X’ representing the
multiplier effect of the Group’s
seamless, end-to-end travel
experience.
During 2023, HBX Group
undertook a re-platforming of
its technology stack, moving to
a fully integrated, 100% cloud-
native infrastructure. Completed
in 2024, this infrastructure allowed
the Company to operate more
dynamically and adapt swiftly to
changes in the travel ecosystem.
2024 also saw the Company launch
new product lines focused on
Fintech and Insurance, enhancing
its end-to-end value proposition.
Today, as a leading independent
B2B travel technology marketplace,
HBX Group continues to own
and operate the Hotelbeds and
Bedsonline brands. Other HBX
Group brands include The Luxurist,
the first all-in-one B2B luxury
travel ecosystem; Roiback, which
provides technology, digital and
marketing solutions to hotels, and
Civitfun, which specialises in the
digitalisation of hotel operations.
Together, we connect and
empower businesses in the ever-
evolving world of travel.
On 20 December 2023, the
Company was incorporated,
and, on 6 January 2025, it was
re-registered as a public limited
company.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 87
Corporate Governance
Board of Directors
Board of Directors
The Board of Directors is an
independent body, responsible
for the overall direction, and
supervision of the Company and
the Group. Its role is to promote
the long-term sustainable success
of the Company, generate value
for shareholders and contribute
to wider society. To ensure
sufficient time for discussion,
the Board utilises its committees
to effectively manage its time.
At each Board meeting the agenda
ensures sufficient time for the
committee chairs to report on the
contents of discussions, and any
recommendations to the Board
which require approval and the
actions taken.
It is also responsible for
supporting management in the
Company’s strategic aims in the
best interests of shareholders
and wider stakeholders, and
provides direction in the setting
and approval of strategy and
overseeing its implementation
by management. Its rights and
duties are set out in the Company’s
Articles of Association, and its
key decision-making duties are
included in the Board Reserved
Matters.
The Directors must also act in
accordance with their duties
under the UK Companies Act
2006 to promote the success of
the Company. This means they
must consider: the interests of
the company’s employees and
shareholders; the need to foster the
company’s business relationships;
the impact of operations on the
community and environment; the
need to maintain our reputation
for good business conduct; and the
need to act fairly towards different
shareholders of the company.
The Board is deeply experienced
and diverse, comprising seven
members: the Chair, the Chief
Executive Officer and five Non-
Executive Directors, of whom
three are considered independent
for the purposes of the Code
and who bring a range of skills
and perspectives, and wealth of
knowledge and expertise from the
worlds of business, technology,
travel and finance. The Directors
and their biographies and skills and
experience are set out on pages
89to 90.
The founding members of the
Board, Richard Solomons, Chair,
Nicolas Huss, CEO, Jonah Enbar
and Matthew Sabben-Clare were
all appointed to the Board on 25
November 2024 by Cinven Capital
Management (V) General Partner
Limited and the Canadian Pension
Plan Investment Board, the then
owners of the Company.
In June 2024, Sabine Bendiek,
Sabine Hansen Peck and Carla
Stent were engaged by HBX
Group as Board Advisors and
designate independent non-
executive directors, with a view to
providing them with deep insight
of the business undertaken by
HBX Group in preparation for
the IPO. Following the IPO, they
wereappointed as Independent
Non-Executive Directors of HBX
Group International Plc on
13February 2025.
The Directors are appointed by
the Board and at every annual
general meeting after the first
annual general meeting following
the adoption of the articles, all
the directors at the date of notice
will retire from office and may
offer themselves for re-election.
Thereafter, all Directors will be
subject to annual re-election by
shareholders. The Company’s
major shareholders, in line with
the provisions of the Code,
have nominated Directors who
have been appointed to the
Board. Further details of these
arrangements are set out on
page 102.
The Board is satisfied that there
is a sufficient balance between
Executive and Non-Executive
Directors (proprietary and
independent) on the Board to
ensure that no one individual
or small group has unfettered
decision-making powers or exerts
undue influence over decision-
making and that Directors are
able to discharge their duties and
responsibilities. It is important
to note that the Board roles of
Board member Attendance
Richard Solomons, Chair 8/8
Nicolas Huss 8/8
Matthew Sabben-Clare 8/8
Jonah Enbar 8/8
New Directors
Sabine Hansen Peck 4/4
Sabine Bendiek 4/4
Carla Stent 4/4
Chair (Non-Executive) and Chief
Executive Officer (CEO) are set
out in a Statement of Division of
Responsibilities between the Chair
and CEO.
Under the Code the Board is
required to hold eight Board
meetings a year, with the current
Board members and their
attendance for the period being set
out in the table below.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 88
Board of Directors
Board of Directors
Richard has been a non-executive director
since 2019 and chair of the board of HBX
Groupsince 2021. He also chairs the
Nomination Committee.
He also holds the position as chair of the board
for Rentokil Initial Plc and is a non-executive
director of Mandarin Oriental International
Limited and chairs its audit committee.
In his past career, he was CEO at
InterContinental Hotels Group plc (2011-
2017), and prior to that its CFO (2003-2011).
He was previously a non-executive director
of Marks and Spencer Group plc, the senior
independent director of Aston Martin Lagonda
Global Holdings plc and, until December 2022,
he was a member of the board of governors
and the finance committee at the University
ofManchester.
Richard also worked in investment banking
with Hill Samuel Bank for seven years based
in New York and London. He qualified as a
Chartered Accountant while working for KPMG
in London and holds a BA (Econ) from the
University of Manchester.
Nicolas has been the Chief Executive Officer at
HBX Group since 2021.
He also holds the position of independent non-
executive director of Rapyd Limited, and board
advisor to the board of directors at Algbra.
In his executive career, Nicolas held the CEO
role at Visa Europe, Ingenico Group, AvantCard,
Apollo Global Management LLC and at GE
Money. Until July 2021, he was a non-executive
board director at Amadeus IT Group, where he
was also chair of the audit committee. He also
held the position of non-executive director at
Entersekt, and was until June 2025 Chair of the
board of Bitstamp Limited.
He gained an LLB degree in law at Sciences Po
Toulouse, University of Toulouse.
Matthew is a non-executive director at HBX
Group and a member of the Audit and Risk
Committee and the Nomination Committee.
He was appointed as director of HBX Group in
May 2024.
Matthew has extensive experience across
private equity and capital markets. Prior
to becoming a non-executive director of
the Company, Matthew was a partner at
Cinven, a leading international private equity
firm, where he held the position of chief
administrative officer from 2017 to 2023 and
head of capital markets from 2005 to 2017.
Before that, Matthew worked in investment
banking at Merrill Lynch and Schroders.
He is currently a senior advisor at Cinven,
Chair of the British Private Equity and Venture
Capital Association (BVCA), a senior advisor at
Marlborough Partners, and a member of the
board of NewDay Group UK Limited.
Matthew holds MA and MPhil degrees from
Cambridge University and is an Associate
Member of the Association of Corporate
Treasurers (AMCT).
RICHARD SOLOMONS NICOLAS HUSS MATTHEW SABBEN-CLARE
CHAIR AND NON-EXECUTIVE DIRECTOR CHIEF EXECUTIVE OFFICER PROPRIETARY DIRECTOR
NOMINATION COMMITTEE
AUDIT AND RISK COMMITTEE
REMUNERATION COMMITTEE
CHAIR
BOARD COMMITTEES
Jonah has been a director at HBX Group
since 2017. He is a Proprietary Non-Executive
Director of the Company and a member
of the Remuneration Committee and the
Nomination Committee. Jonah is the Board
representative of CPPIB, a major shareholder
of the Company.
Prior to joining CPPIB in 2013, Jonah worked
for the private equity firm Frontenac Inc and
UBS Investment Bank as an Analyst.
Jonah is currently the managing director
of the direct private equity team at CPPIB
and is responsible for leading private equity
investments in the technology and services
sectors across Europe.
Jonah holds a BA degree from Northwestern
University and an MBA from the Wharton
School of the University of Pennsylvania.
JONAH ENBAR
PROPRIETARY DIRECTOR
2
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 89
Board of Directors
Sabine is a Non-Executive Director at
HBX Group and chairs the Remuneration
Committee and the Nomination Committee.
She was appointed a director of HBX Group in
February 2025.
She is also advisor to Advent International,
Omniax and Lodgerin.
In her past career, Sabine was a member of the
Executive Committee, Chief Human Resources
Officer and Vice President of Communications
and Marketing at Amadeus IT Group from
2009 to 2022. She was also senior director
and member of the remuneration and risk
committees of Bank Handlowy Warszawie
from 2007 to 2009.
Sabine holds a BA and an MA from the
University of Eichstaett, and an MBA from
Thunderbird School of Global Management.
Sabine has served as a Non-Executive Director
at HBX Group since February 2025 and is a
member of the Audit and Risk Committee,
the Remuneration Committee and the
Nomination Committee.
Sabine is a highly experienced information
technology sector executive having previously
been the Managing Director at Dell, EMC 2003
to 2015, Corporate Vice President and Managing
Director at Microsoft Deutschland GmbH from
2016 to 2020, Chief Operating and People Officer
at SAP SE from 2021 to 2023, Vice President at
Bitkom 2016-2023, and more recently Non-
Executive Director at Regnology GmbH. In her
early career she worked at McKinsey & Co and
was a partner at Early Bird Venture Capital.
Sabine is currently Chair of Sensio AS, and a
Non-Executive Director at Schaeffler AG, Suse
AG, Sunlight Group Energy Storage Systems,
Vistra Group Ltd (Hong Kong), and DSV
A/S(Copenhagen).
Sabine holds a BA degree from the
University of Cooperative Education
Mannheim (Germany), and an MSc from the
Massachusetts Institute of Technology (USA).
Carla has served as a Non-Executive Director
at HBX Group since February 2025, chairs the
Audit and Risk Committee and is a member
of the Nomination Committee and the
Remuneration Committee.
She is also Non-Executive Director and Chair
of the audit and risk committee of Telecom
Plus Plc, Non-Executive Director, Chair of
the audit and risk committee and member
of the remuneration, nomination and ESG
committees of Evelyn Partners Group, and
Chair of the board of Little Fish FX Limited.
Carla is a qualified Chartered Accountant
registered with the ICAEW and recognised
bySAICA.
SABINE HANSEN PECK SABINE BENDIEK CARLA STENT
INDEPENDENT NON-EXECUTIVE DIRECTOR INDEPENDENT NON-EXECUTIVE DIRECTOR INDEPENDENT NON-EXECUTIVE DIRECTOR
NOMINATION COMMITTEE REMUNERATION COMMITTEE
CHAIR
BOARD COMMITTEES
AUDIT AND RISK COMMITTEE
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 90
Board of Directors
HBX Group is managed by the Senior
Management Team appointed by
the CEO.
The Senior Management Team
has terms of reference approved
by the CEO with the support of the
Board. All members have entered
into indefinite employment or
service agreements with the
Group. Their membership of the
Senior Management Team team is
therefore not bound by a fixed time
period. Currently, the team consists
of eight key members, each of
whom oversees a specific aspect of
the business.
Updates to the Senior
Management Team
As outlined in the Strategic
Report (see pages 6 to 83), the
Company announced changes
to its organisational structure on
14 October 2025 to strengthen
agility and customer focus. In
support of this evolution, the Senior
Management Team has been
refreshed with the following key
appointments and role expansions:
David Amsellem joined the
Senior Management Team
as Chief Distribution Officer.
He now leads the Distribution
vertical, covering both wholesale
and retail partners;
Xabi Zabala assumed the
expanded role of Chief Sourcing
and Operations Officer,
combining responsibility
for sourcing with continued
leadership of operations;
Daniel Nordholm now serves as
Chief Information Officer, with
an expanded remit overseeing
Product, Technology & Data
alongside his leadership of
Fintech; and
Stéphanie Fougou joined the
Senior Management Team as
General Counsel, reinforcing
the Company’s legal and
governance capabilities.
Carlos Muñoz, formerly Chief
Commercial Officer and Deputy
CEO, has stepped down from
his executive role to serves as
Senior Advisor to the Board. He
is expected to be proposed for
appointment as a Non-Executive
Director of the Board at the AGM
in February 2026. Paula Felstead,
formerly Chief Information Officer,
has decided to step down to pursue
new opportunities outside the
Company.
Senior Management Team
David joined the Company in 2024
to lead the launch and development
of The Luxurist, an AI-enabled
luxury travel ecosystem, before
being appointed Chief Distribution
Officer in 2025. In his current role, he
oversees the Company’s Distribution
vertical, managing relationships
with wholesale and retail partners
and driving innovation in travel
technology. David brings over
two decades of entrepreneurial
and leadership experience across
technology-enabled services
and digital transformation. An
experienced AI investor, he
previously founded John Paul, a
global leader in premium loyalty
and concierge solutions, and served
as CEO until its acquisition by Accor
in 2016. Earlier in his career, he was
a founding shareholder of Poweo, a
pioneering energy company. David
holds an engineering degree from
Centrale Supélec in France.
DAVID AMSELLEM
CHIEF DISTRIBUTION OFFICER
Executive team
Brendan has served as Chief
Financial Officer at HBX Group
since2024.
In addition to his role at HBX Group,
he sits on the board of directors of
Childlight, an international non-
profit organisation dedicated to
safeguarding children across the
world from sexual exploitation
andabuse.
Prior to joining HBX Group, Brendan
spent 19 years at ICON plc, a leading
global clinical research organisation.
During his time with ICON he
served in the role of CFO for 13 years
from 2011 to 2024, playing a pivotal
role in the company’s financial
strategy and growth.
Mr. Brennan holds a Bachelor’s
degree in Accounting and Finance
from Dublin City University and is a
Chartered Accountant, accredited
by the Institute of Chartered
Accountants in Ireland.
BRENDAN BRENNAN
CHIEF FINANCE OFFICER
Mark has been the Chief Growth
Officer at HBX Group from
February2023.
He is also director and Chair of
Luxurist Bookings SAS and director
of PerfectStay.com SAS.
Prior to joining HBX Group, Mark
was head of global sales and
marketing at Ingenico and non-
executive director at Splitit. He
worked almost 15 years at VISA,
ending up in the CCO role.
Prior to that, Mr. Antipof has held
director roles at Burgundy Global,
Noblestar and Equifax.
Mr. Antipof holds a Diplome
d’etudes superieures in
Informatique de gestion (HND in
Computer Science) from the Institut
Français in Lebanon.
MARK ANTIPOF
CHIEF GROWTH OFFICER
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 91
Senior Management Team
Stéphanie joined the Company
in 2025 and leads the legal,
risk, compliance and internal
audit functions. She is a highly
experienced General Counsel
with over 20 years of expertise
supporting Boards and Executive
Committees through complex
transformation initiatives, including
IPOs, M&A, governance frameworks
and financing strategies.
Her career spans senior legal
leadership roles at Technicolor,
Ingenico, Accor, Vallourec and
Club Méditerranée, as well as Vice
General Counsel at Orange Group.
Stéphanie is admitted to the
Paris Bar and holds a law degree
from the University of Paris. She
is also serving as President of
the European Company Lawyers
Association and Dean at the École
Nationale de la Magistrature.
STÉPHANIE FOUGOU
GENERAL COUNSEL
Xabier joined the Company
in 2016 and has held multiple
senior positions in the sourcing,
distribution and operations areas.
He has been Chief Operations
Officer since 2024 and now leads
HBX Group’s global Sourcing
activities alongside Operations,
reflecting an expanded remit that
combines supplier engagement
with operational excellence.
Prior to that, Xabier held
management consulting positions
at McKinsey & Company and
he brings a deep experience in
leading complex, cross-functional
transformations.
Xabier holds an MS degree in
engineering from The University of
Navarre and gained an MBA from
MIT Sloan.
XABIER ZABALA
CHIEF SOURCING & OPERATIONS
OFFICER
Javier joined in 2013 and has been
the Chief Strategy & Transformation
Officer at HBX Group since 2024.
Prior to that, he was Head of
Strategy at TUI A&D.
He holds a BS in Business
Management and Administration
from the Universidad Complutense
de Madrid, a qualification in
Leadership Training in Digital
Transformation from The Valley
Business & Tech School, and in
Corporate Finance Strategy from
Columbia University.
JAVIER CABRERIZO
CHIEF STRATEGY &
TRANSFORMATION OFFICER
Elena has been the Chief Human
Resources, Communications & ESG
Officer at HBX Group since 2014.
Her previous career includes
international CHRO positions in
Claire’s Accessories Inc and Tendam
Group. Ms. Pérez has experience
with consulting firms such as
Garrigues Human Capital and
PwC where she worked as senior
manager and consultant.
Ms. Pérez gained an LLB degree
in law from The University of
Sevilla and a master’s degree in
Human Resources from Escuela de
Negocios y Administración (ESNA).
ELENA PÉREZ
CHIEF HUMAN RESOURCES,
COMMUNICATIONS & ESG OFFICER
Daniel joined the Company in
January 2023 and now leads the
Company’s technology agenda
as Chief Information Officer,
with responsibility for Product,
Technology & Data and Fintech.
Daniel is an experienced
international financial services
executive with over 20 years of
experience in innovating, building
and delivering payment solutions
and financial services.
Before joining HBX Group, Daniel
held a number of senior leadership
roles at Worldline Global and
VeriFone ands latterly was the CEO
of Bambora AB, and prior to that
he was its CTO and Chief Product
Officer.
Daniel holds a MS degree in
electrical engineering from Lund
University in Sweden.
DANIEL NORDHOLM
CHIEF INFORMATION OFFICER
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 92
Senior Management Team
The Board monitors and assesses how the Company is operating, and how engaged its employees are, by
the following means:
Regular meetings with management both globally and functionally, always with opportunities for Q&As;
Continuous listening via Your Voice to track the eNPS score and real-time sentiment;
Listening sessions, deep dives and round tables on key topics;
Assessing cultural indicators such as: the business’s attitude to risk; compliance with the Group’s policies
and procedures; and key performance indicators including staff retention and engagement;
Health and safety data;
Feedback from wider stakeholders;
Messages received via the Company’s ethics channel;
Training data and spend.
Purpose, vision and culture
It is the responsibility of the Board to establish the Company’s vision
and purpose and to satisfy itself that this, together with its strategy
and values that underpin life at HBX Group, are aligned with its culture.
TheCompany’s vision is to bring simplicity to the world of travel, creating a
frictionless end-to-end travel experience.
The vision provides a clear statement to our employees and wider
stakeholders about the Company’s strategic direction and intentions, and is
regularly reviewed to ensure it continues to reflect the Board’s direction of
travel.
The Company’s underpinning behaviours articulate the qualities it expects
of its employees and its underlying approach to doing business. They are
embedded as an integral part of the performance review process and
through policies approved by the Board.
The commitment given by employees to both the ’what’ (the strategic
delivery) and the ’how’ (the behaviours) is a key strength of the business.
The Board reinforces this approach through its decisions, strategy and
conduct. Further information on how our Board factors in stakeholders
into its decisions is on pages 31 to 42 and in its section 172(1) statement
on pages 29 to 30.
Understanding how the Company is performing internally in terms of
leadership, behaviours and culture is tested via the continuous listening
programme, “Your Voice”, which provides valuable real-time insights to the
Board. Further information on Board engagement with employees is to
be found on page 32. The Senior Management Team has been delegated
responsibility for ensuring that policies and behaviours set at Board level
are effectively communicated and implemented across the business.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 93
Purpose, vision and culture
The Company’s corporate
governance framework is set out in
the HBX Group Board Regulations
(the Regulations), which were
adopted by the Board of Directors
at the time of the IPO.
The Regulations supplement and
support the Company’s articles of
association (the Articles), which
set out in detail the principal
regulations and rules relating
to the Board and its Directors,
including their powers and
proceedings. The Regulations have
been prepared taking into account
the nature of the Company as the
ultimate holding company and
controlling entity of HBX Group.
The Company also has regard
for the applicable legal and
regulatory rules, the Articles, the
recommendations set out in the
Code and, as the Company is
incorporated in the UK, regard
to the generally recognised
governance best practice. The
Regulations describe the principles
of conduct to which the Board
adheres, and the basic rules and
procedures for the organisation
and operation of the Board, as well
as the selection, appointment, re-
election, removal and conduct of
the Board’s members. To this end,
the Board has adopted and keeps
under review the Regulations
and the HBX Group Governance
Manual. The Manual sets out the
formal corporate governance
systems and procedures which
support not only the Board’s work
in the achievement of its purposes,
but also that of the Company’s
subsidiaries and their boards.
The Regulations took effect from
13 February 2025, the date of the
Company’s listing on the Spanish
Stock Exchanges. The Regulations
will be subject to periodic review
(at least annually), and the
Board may resolve to amend the
Regulations as it sees fit, informing
the Company’s shareholders of any
amendment at the next General
Shareholders’ Meeting after
changes have been made.
The governance framework is
set out below and provides an
overview of the roles of the Board,
its Committees and the Senior
Management Team. The Board and
its Committees have established
terms of reference setting out their
responsibilities and matters for
approval. The terms of reference
are available for review on the
Company’s website at
www.hbxgroup.com. Reports
from each of the Committees are
included in this governance report
on the following pages.
HBX Group Governance Framework
Board
The role of the Board is to promote the long-term success of the Company, generating value for shareholders
and contributing to wider society by providing effective leadership and direction to the business as a whole.
It sets the Group’s corporate and sustainability strategies having regard to stakeholders, while maintaining
a balanced approach to risk within a framework of effective controls. It has also established the Company’s
purpose and values and monitors culture to ensure alignment. Its sets the tone and approach to corporate
governance and is responsible for the overall financial performance of the Group.
Nomination Committee
Reviews Board composition
and diversity, proposes new
Board appointments and
reviews succession planning
and talent development.
Read more on page 105
Remuneration Committee
Determines the Directors’
Remuneration Policy and
sets remuneration for the
Chair, Executive Director and
Senior Management Team,
taking into account wider
Group remuneration policies.
Approves performance-linked
pay schemes and share
incentive plans.
Audit and Risk Committee
Oversees the Group’s financial
reporting and reviews the
integrity of the Group’s Financial
Statements, the adequacy and
effectiveness of the Group’s
systems of internal control and
risk management, as well as
maintaining the relationship
with the External Auditor.
Read more on page 119Read more on page 114
Senior Management Team
The Board delegates the execution of the Company strategy to the Senior Management Team and the day-to-
day running of the business, including M&A transactions, resourcing, transformation, and exercising executive
oversight of the Group’s commercial, cultural and ESG matters.
Risk Committee
Monitoring the Company's risks, threats and
compliance and overseeing escalations and critical
incident resolution.
Disclosure Committee
Responsible for the identification and disclosure
of privileged/inside information and comprises
the Chief Executive Officer, Chief Financial Officer,
General Counsel, Company Secretary, and the
Director of Investor Relations
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 94
HBX Group Governance Framework
How the Board operates
Board Duties and
Regulations
The principal duties of the Board
are to provide strategic leadership,
to determine the Company’s
management policies, and to
oversee the performance of its
business. The Board is the principal
decision-making body for all
matters that are significant to
the Company, whether in terms
of their strategic, financial or
reputational implications. However,
certain decisions are reserved
for the shareholders by law,
including changes to constitutional
documents and share capital.
The Board has divided tasks
and responsibilities between
the various Board members,
and distinguished between the
specific responsibilities of the
Chair and CEO. It also abides by
the HBX Group Board Regulations,
which set out the basic rules and
procedures for the organisation
and operation of the Board, as well
as the selection, appointment, re-
election, removal and conduct of
Board members.
While the UK Companies Act does
not include a comprehensive
list of matters which cannot be
delegated by the Board or reserved
for their decision, the HBX Group
Board Regulations set out those
matters that are reserved for
the Board. The Regulations and
Articles are available in full on the
Company website. The following
are some of the principal matters
listed within them:
Responsibility for the overall
leadership of the Company,
and determining the Group’s
purpose, values and standards.
Setting and approving the
Group’s strategy and objectives,
which should promote the long-
term sustainable success of the
Company and the Group.
Reviewing and monitoring the
Group’s performance in light
of the Group’s strategic aims,
objectives, business plans and
budgets.
Overseeing changes relating to:
the Company’s capital
structure;
the Group’s corporate
structure; and
the Company’s listing or
status as a public limited
company.
Approval of:
any material borrowing or
acceptance of credit;
the Company’s Annual
Report and Accounts,
Annual Corporate
Governance Report, Directors
Remuneration Report and
ESG Report;
any significant changes
in accounting policies or
practices.
Maintenance of a sound
system of internal control and
risk management, except as
specifically delegated to the
Audit and Risk Committee.
Ensuring a satisfactory and
transparent dialogue with
shareholders based on the
mutual understanding of
objectives.
Overseeing changes to the
structure, size and composition
of the Board.
Ensuring adequate succession
planning for the Board and
senior management.
Appointment of the Chair of the
Board and CEO.
Determining the remuneration
policy for the Directors and
other senior executives.
Establishing Board committees
and approving their terms of
reference.
Ensuring effective engagement
with the Company’s key
stakeholders.
Considering the Company’s
objectives and strategy against
the balance of interests of the
Company’s key stakeholders and
societal expectations.
Maintaining oversight of
ESG matters, including the
implementation of the HBX
Group ESG policy.
Monitoring the Group’s culture,
conduct and diversity, including
associated initiatives, objectives,
policies and reporting .
Appointment and
reappointment of
Board members
Directors may be appointed
either by ordinary resolution of
the Company, with effect from
the end of a general meeting of
shareholders, or by the Board.
In accordance with the terms
of the Articles of Association,
CPPIB, a significant shareholder
of the Company, is limited to a
maximum of 30% of the votes cast
at a general meeting in respect
of the appointment or removal of
Directors.
Following the first Annual General
Meeting a Director appointed
by the Board is required to
put themselves forward for
reappointment at the next
Annual General Meeting of the
Shareholders held following their
appointment by the Board.
Directors who retire at an AGM may
be reappointed. If the Company
does not fill the vacancy at the
meeting at which a Director retires,
the Director will, if willing, be
considered reappointed – unless it
is decided not to fill the vacancy, or
a resolution for reappointment is
put to the meeting and lost.
Non-Executive Directors (other
than the Chair) are appointed for
an initial maximum term of three
years, concluding at the Company’s
last AGM within the three-year
period. Once retired (as described
above), if the AGM does not
reappoint a Non-Executive Director
the appointment terminates
automatically, with immediate
effect and without compensation.
There are various circumstances
in which a Director can be
disqualified and removed as a
Board member. Examples include
being prohibited by law to be
a Director; being in receipt of a
bankruptcy order; being deemed
physically or mentally unfit to
act as a Director; or being absent
from meetings of the Board
for more than six consecutive
months without permission. The
full list of rules pertaining to the
disqualification and removal of a
Board member can be found in the
HBX Group Board Regulations.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 95
How the Board operates
Board Division of
responsibilities
There is a clear division of
responsibilities between executive
and non-executive which ensures
accountability and oversight. The
roles of Chair and Chief Executive
are held separately and their
responsibilities are well defined, are
set out in writing and are regularly
reviewed by the Board.
Chair
The Chair, Richard Solomons,
is responsible for leading and
managing the business of the
Board, and is primarily focused
on strategy, performance, value
creation and accountability, setting
and maintaining the culture
and purpose of the Company
and ensuring the Board’s overall
effectiveness, governance and
Director succession planning.
The Chair also ensures effective
communication between the
Board, management, shareholders
and the Company’s wider
stakeholders. The Chair works
collaboratively with the Chief
Executive Officer, Nicolas Huss,
in constructively challenging and
helping to develop proposals
on strategy, setting the Board
agenda and ensuring that any
actions agreed by the Board are
implemented effectively.
Chief Executive Officer
The Chief Executive Officer,
Nicolas Huss, is responsible for
developing, implementing and
delivering the agreed strategy
and for the operational and
strategic management of the
Company. He is also responsible
for supporting Directors’ induction
into the business by providing the
necessary resources for developing
and updating their knowledge
and capabilities concerning the
Company, including access to
Company operations and team
members.
Chief Financial Officer
The Chief Financial Officer,
Brendan Brennan, is a member
of the Senior Management Team
reporting to the Chief Executive
Officer and attends meetings of
the board of directors. His role is to
lead the financial management,
risk, investor relations and internal
control teams and to oversee the
Company’s relationship with the
investment community.
Lead Independent Director
There is no requirement under
the Code to appoint a Lead
Independent Director to support
the Chair in his role and lead
the Non-Executive Directors in
the oversight of the Chair or be
available as an additional point of
contact for shareholders. To date
no Lead Independent Director has
been appointed.
Non-Executive Directors
The Non-Executive Directors hold
management to account and
provide constructive challenges,
strategic guidance and specialist
advice. They monitor the
performance and delivery of the
strategy within the risk parameters
and control framework set by the
Board.
The Company Secretary
The Company Secretary acts as
secretary to the Board and each of
the Committees and is responsible
for supporting the Chair and the
Board in delivering the Company’s
corporate governance agenda.
Board meetings
All Board and Committee meetings
are minuted and formally approved
at the next meeting. Board minutes
contain details of the Directors’
decision-making processes and
any follow-up actions or concerns
raised by the Directors.
The Chair works closely with the
Company Secretary to plan and
schedule Board and Committee
meetings. A key area of focus
continues to be enhancing the
Board and Committee agendas
and work plans to ensure
that financial, regulatory and
governance requirements are met
throughout the year, as well as
providing sufficient time to focus
on strategy and key areas of the
business.
In addition, the Chair and the
Company Secretary work to ensure
that information is made available
to Board members on a timely
basis and is of a quality appropriate
to enable the Board to effectively
carry out its duties.
An agenda and accompanying
pack of detailed papers are
circulated to the Board in advance
of each Board meeting. Currently
these include reports from the
Executive Director, other members
of Senior Management Team and
external advisers. Members of the
Senior Management Team may be
invited to present relevant matters
to the Board. All Directors are able
to request additional information
on any of the items to be discussed.
The Board and the members of
the Audit and Risk Committee also
receive further regular and specific
reports from the internal auditors
to allow the monitoring of the
adequacy of the Group’s systems of
internal controls and reports from
the external auditors.
Additionally, Directors have
access to the advice and services
of the Company Secretary and
independent and professional
advice at the Company’s expense
should they determine that this is
necessary to discharge their duties.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 96
How the Board operates
Board activities
During the year, there were eight
Board meetings, including four
scheduled Board meetings,
(following the IPO, which took
place on 13 February 2025). At
every scheduled Board meeting
the Board receives a CEO Report,
Trading Update, the CFO Report,
Investor Relations Update and
Strategy Update as well as reports
from the Audit & Risk Committee,
Remuneration Committee and
Nomination Committee. An
additional four unscheduled
meetings were held between 1
October 2024 and 10 February 2025
(prior to the IPO).
The Board’s key activities during
the year are shown below. The
Company’s Section 172 statement
can be found on page 29.
3 December 2024
27 January 2025
10 February 2025
12 March 2025
13 May 2025
29 July 2025
30 September 2025
14 January 2025
Board composition
Pre-IPO Company reorganisation
Re-registration of the Company as a public limited company
Application to List on the Madrid, Barcelona, Bilbao and Valencia
StockExchanges
Approval and execution of a Senior Facilities Agreement
(refinancing of outstanding debt and extending maturity of the
Group’s credit facilities)
Pre-IPO and governance matters
Submission of IPO Prospectus
Announcement of HBX Group pricing of the IPO offering and
admission to trading on the Spanish Stock Exchanges on
13 February 2025
Pre and post IPO reorganisation, including adoption of Board
Regulations, Remuneration Policy, Terms of Reference for
Auditand Risk Committee, Remuneration Committee and
Nomination Committee
Approval of 2024 ESG Report
Approval of Modern Slavery Act Statement
Announcement of Half Year 2025 Financial Results
Approval of Group Data Protection, Information Security, Business
Continuity Policies
Announcement of Q3 Trading Update for the three months
ended30June 2025
Cybersecurity Update
2025 Board and Board Committee’s Evaluation process
Approval of Group Anti-Bribery and Corruption, and Sanctions Policies
Annual Report planning
Approval of Annual Insurance Renewal programme
Approval of Governance Manual
Board Strategy Day
Annual Board Health & Safety and Whistleblowing Reports
Approval of Group Supplier Code of Conduct and Gifts &
Hospitalitypolicies
Board activities in the year
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 97
Board activities
Compliance with the Spanish Code of Good Governance
The Company recognises the underlying principles of the Spanish Code of Good Governance (the Code) and applies the Code as the guiding principle for its corporate governance framework.
Principle and
Recommendation
Details of Code Principle/Recommendations Compliance with Code
Principle 1
Recommendation 1
In general, companies should avoid bylaw clauses whose underlying
purpose is to hinder possible takeover bids.
Partially Compliant
Even though generally the Articles of Association do not directly or indirectly impose
a ceiling on the number of votes that a shareholder can issue, those shareholders
of the Company who are subject to a special Canadian legal regime which restrict
the number of securities of a corporation with voting rights to appoint or remove
the directors that the shareholder can invest in (such as the Canada Pension Plan
Investment Board Regulations (SOR/99-190) or the Pension Benefits Standards
Regulations (Canada)) will be limited in the number of votes that they may cast at
a general meeting exclusively in connection with the appointment or removal of
Directors. As a consequence, the voting rights corresponding to the Shares held by the
relevant shareholders in excess of the 30% threshold will be suspended when voting.
Principle 2
Recommendation 2
When the listed company is under the control of another entity with which
it has a business relationship or that carries out activities that are related to
its own, it must report this and measures must be taken to resolve possible
conflicts of interest that may arise.
Not Applicable to the Company
The Company is not controlled pursuant to the meaning established in Article 42 of
the Commercial Code by another listed or non-listed entity.
Principle 3
Recommendation 3
During the annual general shareholders’ meeting the Chair of the board should
verbally inform shareholders in sufficient detail of the most relevant aspects of
the company’s corporate governance, supplementing the written information
circulated in the annual corporate governance report. In particular:
Changes taking place since the previous annual general
shareholders’meeting.
The specific reasons for the company not following a given Good
Governance Code recommendation, and any alternative procedures
followed in its stead.
Non-Compliant
This Recommendation will be observed at the inaugural annual general shareholders’
meeting to be held on 12 February 2026
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 98
Compliance with the Spanish Code of Good Governance
Principle and
Recommendation
Details of Code Principle/Recommendations Compliance with Code
Principle 4
Recommendation 4
The company should define and promote a policy for communication and
contact with shareholders and institutional investors within the framework
of their involvement in the company, as well as with proxy advisors, that
complies in full with the rules on market abuse and gives equal treatment
to shareholders who are in the same position. The company should make
said policy public through its website, including information regarding the
way in which it has been implemented and the parties involved or those
responsible its implementation.
Further, without prejudice to the legal obligations of disclosure of inside
information and other regulated information, the company should also
have a general policy for the communication of economic-financial, non-
financial and corporate information through the channels it considers
appropriate (media, social media or other channels) that helps maximise
the dissemination and quality of the information available to the market,
investors and other stakeholders.
Partially compliant
There is no formal policy in place with regard to communication and contact with
shareholders. However the Investor Relations team, with support from the Executive
Directors and the Chair of the Board, conducts regular meetings, roadshows, and
participation in investor conferences.
The Company uses multiple communication channels for the dissemination of economic-
financial and non-financial information, including: the investors website, social media,
press releases, and ESG reports to maximise transparency and information quality. Contact
details for Investor Relations team are provided on the Company’s website.
Principle 6
Recommendations 6, 7, 8, 9
The general shareholders’ meeting should be conducted according to
principles of transparency and with appropriate information provided.
Not Applicable to the Company
Principle 7
Recommendations 10
The company should aid shareholders in exercising their rights to attend
and participate in general meetings in conditions of equality
Non-Compliant
These Recommendations will be observed at the inaugural annual general
shareholders’ meeting to be held on 12 February 2026
Principle 8
Recommendation 11
In the event that a company plans to pay for attendance at the general
shareholders’ meeting, it should first establish a general, long-term policy in
thisrespect.
Not Applicable to the Company
The Company does not intend to establish a policy to pay for attendance at the annual
general shareholders meeting
Principle 12
Recommendation 23
Directors should express their clear opposition when they feel a proposal
submitted for the board’s approval might damage the corporate interest.
In particular, independents and other directors not subject to potential
conflicts of interest should strenuously challenge any decision that could
harm the interests of shareholders lacking board representation. When the
board makes material or reiterated decisions about which a director has
expressed serious reservations, then he or she must draw the pertinent
conclusions. Directors resigning for such causes should set out their reasons
in the letter referred to in the next recommendation. The terms of this
recommendation also apply to the secretary of the board, even if he or she is
not a director.
Not Applicable to the Company
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 99
Compliance with the Spanish Code of Good Governance
Principle and
Recommendation
Details of Code Principle/Recommendations Compliance with Code
Principle 16
Recommendations 34
When a lead independent director has been appointed, the bylaws or
board of directors regulations should grant him or her the following powers
over and above those conferred by law: chair the board of directors in
the absence of the Chair or vice Chair; give voice to the concerns of non-
executive directors; maintain contacts with investors and shareholders to
hear their views and develop a balanced understanding of their concerns,
especially those to do with the company’s corporate governance; and
coordinate the chairman’s successionplan.
Not Applicable to the Company
The Company has not appointed a lead independent director
Principle 18
Recommendation 36
The Board should periodically evaluate its overall performance and that of its
members and committees. This evaluation should be externally facilitated at
least every three years.
Non-Compliant
Having regard to the short period of time between the Company listing on the
Spanish Stock Exchange on 13 February 2025 and its financial year end, and the
current members of the Board having been in place for less than a year, the Board did
not consider it of value to carry out a performance evaluation process of the Board and
its Committees prior to the publication of this Annual Report.
Principle 19
Recommendations 37, 38
When there is an executive committee, there should be at least two non-
executive members, at least one of whom should be independent; and its
secretary should be the secretary of the board of directors.
The board should be kept fully informed of the business transacted and
decisions made by the executive committee. To this end, all board members
should receive a copy of the committee’s minutes.
Not Applicable to the Company
The Company has not established an Executive Committee
Principle 22
Recommendations 47
As well as its legally defined functions, the nomination and remuneration
committee, which in large cap companies should be split into two separate
committees, should have a majority of independent members. Its members
should be appointed with regard to their knowledge, skills and experience,
while its terms of reference should reinforce its remit, independence and
scope.
Partially Compliant
The Company’s Remuneration Committee complies with this Recommendation.
The Nomination Committee does not comply, as the majority of members of the
Committee are not Independent Non-Executive Directors. 50% of the Directors
serving on this committee are Independent Non-Executive Directors, the rest of the
members being the two Proprietary Directors and the Chair, who is deemed not to be
independent.
Principle 25
Recommendation 60
Remuneration linked to company earnings should bear in mind any
qualifications stated in the external auditor’s report that reduce their
amount.
Non-Compliant
Subject to the contents of the External Auditor’s Report, this Recommendation will be
considered by the Remuneration Committee.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 100
Compliance with the Spanish Code of Good Governance
Stakeholder engagement
Relationship with
shareholders, employees
and other stakeholders
The Board recognises that our
business and our behaviours
impact our shareholders and other
stakeholders, and that stakeholder
engagement is a key element of
delivering a sustainable business.
This activity is taken across our
business at different levels of the
organisation with steps taken to
ensure that the Board is aware of this
activity and who can also engage
with stakeholders as appropriate.
The Board receives regular updates
from the Chief Executive Officer
and the Chief Financial Officer on
these matters, as well as from senior
executives within the business with
particular expertise or responsibility
for dealing with the stakeholders
involved. Examples of how the Board
considered stakeholder interests
during the year are set out in the
Board’s s172 statement on page 29.
Shareholder engagement
The Board is committed to
maintaining good communications
with existing and potential
shareholders. Shareholders play a
valuable role in safeguarding the
Group’s governance through, for
example, the annual re-election
of Directors, monitoring and
rewarding their performance and
engagement and constructive
dialogue with the Board. The
Group aims to be as transparent
as possible with the information it
provides to investors and welcomes
face to face interaction.
The Board’s primary contact
with existing and prospective
institutional shareholders is
through the Investor Relations
Director who is responsible for all
primary contact with shareholders,
potential investors and equity
research professionals. The Chair,
Chief Executive Officer, and Chief
Financial Officer provide regular
engagement support together
with other Senior Management
Team members. Details of
shareholder engagement activities
in 2025 can be found on pages 31
to 42.
There is a regular programme
of meetings with major
institutional shareholders to
consider the Group’s performance
and prospects. The Group’s
investor reach is global, and
the Company has additionally
engaged extensively with
institutional investors in the UK
and worlwide through its network
of contact offices during the last
financialyear.
Employee engagement
The Company has an experienced,
diverse and dedicated workforce
which is recognised as a key asset
of the business. The Board and its
Committees routinely invite the
Senior Management Team and
senior managers to join meetings
to present on the matters being
discussed, enabling their input into
discussions. In order to reach all
employees (including individuals
engaged under contracts of
service, agency workers, and
remote workers), the Board utilises
a combination of formal and
informal engagement methods
including reviewing the outcome of
employee surveys and monitoring
the effectiveness of employee
engagement programmes, details
of which can be found on page 32.
The Board remains committed to a
constructive two-way dialogue with
the workforce, to enable the Board
to better reflect their interests in
future Company and strategic
decisions, and to help ensure that
the Company is a great place to
work.
Workplace policies
and practices
The Board and the Senior
Management Team review and
approve all Group key policies
and practices which could impact
the employees and drive their
behaviours. All policies are fully
reviewed to ensure they support
the Company’s purpose and reflect
the Company culture (see page
93 Purpose, Vision and Culture).
Policies are published on the
intranet and form part of the
employee handbook. Employees
are required to confirm their
understanding of these policies
upon recruitment and on an
annual basis. Employees are
notified if there are any changes to
these policies.
To ensure policies are embedded
in the business practices, the
Company operates a mandatory
training programme which aims to
reinforce key compliance messages
in areas such as code of conduct,
anti-bribery and corruption,
confidential reporting and
whistleblowing, modern slavery,
equality, diversity and inclusion,
and conflicts of interest. The Board
and all employees are required
to notify the Company as soon as
they become aware of a situation
that could give rise to a conflict or
potential conflict of interest. The
register of potential conflicts of
interest is regularly reviewed to
ensure it remains up to date. The
Board is satisfied that potential
conflicts have been effectively
managed throughout the year (see
page 102).
There is an appropriate mechanism
for employees and contractors to
report any concerns regarding
suspected wrongdoing or
misconduct. The “Ethics Channel”
Policy and procedures are included
on our Group intranet and staff
noticeboards, together with
annual mandatory training. In
addition, there is an independent
telephone line and online portal for
anonymous reporting of concerns.
Following receipt of a
whistleblowing report, there are
procedures in place to ensure an
independent and proportionate
investigation is conducted by
the Internal Audit and Risk
Management team with support
from Human Resources and/or
Legal teams depending on the
nature of the concern, with any
significant findings reported to
the Audit and Risk Committee
and Board. The Audit and Risk
Committee receives regular
updates from the Head of Internal
Audit and the Director of Group
Risk & Compliance with details of
any such reports and the on the
operation of the whistleblowing
procedures. Further information on
this can be found in the Audit and
Risk Committee Report on page 113.
The Board approves the
Remuneration Policy for the
Executive Director and, through
the Remuneration Committee, has
oversight of the wider workforce
remuneration practices (further
information in the Remuneration
Report (pages 119 to 141).
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 101
Stakeholder engagement
The Board has identified which
Directors are considered to be
independent on page 88. As of
30 September 2025, 43% of the
Board (excluding the Chair) are
considered Independent Non-
Executive Directors.
The Chair
Under the Code, the Chair, Richard
Solomons is not currently classified
as an Independent Non-Executive
Director due to his business
relationship with the Group
prior to the IPO.
Independent Non-
Executive Directors
The Non-Executive Directors play
an important role in ensuring
that no individual or group
dominates the Board’s decision-
making and therefore it is of
paramount importance that their
independence is maintained.
The Board has reconfirmed that
the Independent Non-Executive
Directors remain independent
from executive management and
free from any business or other
relationship which could materially
interfere with the exercise of their
judgement.
In the year, the Chair met with the
Non-Executive Directors without
executive management being
present. Such meetings are useful
to safeguard the independence
of the Non-Executive Directors
by providing them with time
to discuss their views in a more
private environment.
Proprietary Directors
At the start of the financial year,
the Company had three significant
shareholders, namely, the
Canadian Pension Plan Investment
Board (CPPIB), Cinven Capital
Management (V) Limited (Cinven)
and EQT ab.
The relationship between the
Company and each of these
significant shareholder groups
is governed by Principle 11 of the
Code which provides that each
significant shareholder group is
entitled to nominate director(s) to
the Board subject to the size of its
interest in the voting rights of the
Company. At present only CIPPB
and Cinven qualify to nominate
directors to the Board of Directors.
Jonah Enbar represents CPPIB and
Matthew Sabben-Clare, Cinven,
together the “Proprietary Directors”.
External Directorships
It is recognised that non-executive
directorships can provide a further
level of experience for executives
that can benefit the Company.
As such, under the HBX Board
Regulations, the Executive Director
may take up an appointment as a
Non-Executive Director on no more
than one other listed company
board and the Non-Executive
Directors on no more than three
other listed company boards,
subject to the Board’s approval,
as long as there is no conflict
of interest. Details of Directors’
external directorships can be found
on pages 89 to 90.
Directors are required to consult
with the Chair and obtain Board
approval before taking on any
additional appointments. As part of
the selection process for any new
Board candidates, any significant
external time commitments are
considered before an appointment
is agreed.
All Directors have confirmed
(as they are required to do
annually) that they have been
able to allocate sufficient time to
discharge their responsibilities
effectively (see page 103).
Directors’ conflicts
of interest
Directors have a statutory duty
to avoid situations in which they
may have interests that conflict
with those of the Company unless
that conflict is first authorised
by the Board. The provisions
of the Company’s Articles of
Association allow Directors to
authorise conflicts of interest
and, in accordance with its terms
of reference, the Board has
established a policy and set of
procedures for managing and,
where appropriate, authorising
actual or potential conflicts of
interest. This is monitored by the
Nomination Committee.
Prior to approval of this Report,
the Committee has reviewed
all situational conflicts that it
has authorised and concluded
that the potential conflicts had
been appropriately authorised,
no circumstances existed which
would necessitate that any prior
authorisation be revoked or
amended, and the authorisation
process continued to operate
effectively.
Independence of the Board
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 102
Stakeholder engagement
Appointment and election
of Directors to the Board
All of the Directors have service
agreements or letters of
appointment and the details of
their terms are as set out in the
Directors’ Remuneration Report.
The Chair and Non-Executive
Directors are expected to devote
necessary time to perform their
duties properly. This is expected to
be 20 days each year for the Non-
Executive Directors. The Chair will
be required to spend additional
time over and above this to carry
out his extra responsibilities.
With the successful conclusion
of the IPO and the listing of the
Company on the Spanish Stock
exchanges, the Directors have
devoted a significant amount of
time to Board matters during
the year.
The Board considers all Directors
to be effective and committed to
their roles and to have sufficient
time to perform their duties. The
service agreements and letters
of appointment are available
for inspection at the Company’s
registered office during normal
business hours and also at the
AGM. No other contract with
the Company or any subsidiary
undertaking of the Company in
which any Director was materially
interested existed during or at
the end of the financial year, save
that the three Independent Non-
Executive Directors were engaged
on advisory contracts in the period
leading up to the IPO.
Board succession
and diversity
Board succession planning is
focused on ensuring the right mix
of experience and skills on the
Board.
At the date of this Report, the
Company has two significant
shareholders with rights to
nominate representative directors
to the Board under the Code.
The Board of Directors Selection
and Diversity Policy, which was
adopted at IPO, focuses on
ensuring that the composition
of the Board is diverse, inclusive,
and composed of individuals with
the necessary skills, experience
and independence to effectively
oversee the supervision of the
Company.
Composition, succession and evaluation
HBX Group recognises that
transparency in the process for
selecting candidates to hold
the position of Director of the
Company, and Board diversity in
all forms, are important pillars of
the Company’s overall corporate
governance framework. This
policy also addresses Principle
10 of the Corporate Governance
Code of Listed Companies (the
Code), published by the Spanish
Comisión Nacional del Mercado de
Valores (CNMV). which states that
the Board of Directors of a listed
company must approve a policy
aimed at promoting an appropriate
composition of the Board that is
both concrete and verifiable, and
ensures that appointment or re-
election proposals are based on a
prior analysis of the competences
required by the Board, favouring
diversity of knowledge, experience,
age and gender. This policy also
addresses Principle 11 of the Code
which requires that at least 40%
of the Board members are female,
thus reaffirming the Company’s
strong commitment to promoting
gender diversity, and takes into
account applicable regulations,
the Company’s internal rules and
the best international corporate
governance practices, including the
guidelines issued by supervisory
authorities, including the CNMV. In
the event that, owing to it having
a small Board, the percentage was
to fall below 40% this would be
addressed in upcoming election
cycles.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 103
Composition, succession and evaluation
Board skills, experience
and knowledge
An effective Board requires the
right mix of skills and experience.
The Board is a diverse and effective
team focused on promoting the
long-term success of the Company
for the benefit of all stakeholders.
The Directors’ biographies are
available on pages 89 to 90.
Following a review of Directors’
skills and experience, the chart
below provides an overview of their
skills and experience following that
review as at 30 September 2025.
Training
Tailored induction programmes
were put in place for all the new
Non-Executive Directors who
joined the Board during the year.
These included visits to the main
operational locations, meetings
with the Senior Management
Team and information about the
key areas of the business. Further
details are contained on page 117 of
the Nomination Committee Report.
Ongoing continuing training
and education is available to all
Directors to enable them to fulfil
their responsibilities as Directors
and to develop their understanding
of the business.
Having regard to the short period
of time between the Company
listing on the Spanish Stock
Exchange on 13 February 2025
and its financial year end, and the
current members of the Board
having been in place for less than a
year, the Board did not consider it
of value to carry out a performance
evaluation process of the Board
and its Committees prior to the
publication of this Annual Report.
The Company has not therefore
complied with Principle 18 of
the Code in the period under
review. In line with the HBX Board
Regulations which contemplate
the need for an annual review of
the Board and its committees’
performance, an agreed approach
to evaluation will be developed
and implemented before the
end of financial year 2026, and
annually thereafter. This will
include consideration of whether
it is appropriate to carry out an
externally facilitated evaluation
process.
0 100908070605040302010
Board expertise coverage (%)
Fintech & Financial Services
Data Analytics & AI
ESG & Sustainability
Marketing & PR
Risk Management & Audit
Travel & Hospitality
Corporate Governance
Commercial & Strategy
Finance & Capital Markets
HR & Org Culture
Legal & Regulatory
Technology / IT
M&A & Venture Capital
71%
86%
86%
57%
86%
86%
100%
100%
100%
100%
100%
100%
100%
Board and Committee
evaluation and
effectiveness
Under the Principle 18 of the Code,
there is an annual requirement
for an evaluation of the Board and
its Committees to monitor their
performance and the effectiveness
of their activities and the quality
of their decisions. This evaluation
is conducted through a formal
performance evaluation which
considers the work of the Board
and its Committees. In line with
the Code, this evaluation should be
externally facilitated at least once in
every three years.
‘Fair, balanced and
understandable’
The Annual Report as a whole,
aims to be ‘fair, balanced and
understandable’ by providing
an accurate, complete, reliable,
transparent and truthful
presentation. It provides
information sufficient to enable
shareholders to assess the Group’s
position and performance, business
model and strategy. The Audit and
Risk Committee considered, on
behalf of the Board, whether the
“fair, balanced and understandable”
statement could properly be
given on behalf of the Directors.
The Committee considered the
associated assurance processes
(as set out on page 111) and
provided a recommendation to the
Board that the fair, balanced and
understandable statement could
be given on behalf of the Directors.
Based on this recommendation,
our Board is satisfied that it has
met this obligation.
A summary of the Directors’
responsibilities in relation to the
Financial Statements is set out on
page 147. The report of the external
auditors on pages 148 to 155
includes a statement concerning
their reporting responsibilities.
HBX Group Board’s skills & experience
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 104
Composition, succession and evaluation
Audit and Risk Committee report
The Report outlines the
Committee’s key role in
HBX Group governance
of overseeing risk
management, internal
controls, financial and
non-financial reporting,
compliance and internal
and external audit.
Carla Stent
Chair, Audit and Risk Committee
Dear Shareholder
On behalf of the Audit and Risk
Committee, I am pleased to
present the Committee’s inaugural
Report for the year ended 30
September 2025. The Report
outlines the Committee’s key
role in HBX Group governance
of overseeing risk management,
internal controls, financial and non-
financial reporting, compliance
and internal and external audit.
This report highlights the key
matters considered in 2025 and
how the Committee fulfilled its
responsibilities to ensure the
integrity and reporting compliance
of the 2025 Annual Report. Since
the IPO, the Committee has held
four scheduled meetings. A detailed
record of the Committee’s activities
can be found on the following
pages. As Committee Chair, I
regularly engaged with Committee
members, management and the
internal and external auditors
throughout the year.
The Committee focused its efforts
on assessing the effectiveness
of the Group’s internal controls
and further embedding the
risk management processes. It
has also concentrated on IT and
cybersecurity, with regular updates
to review the implementation
of the Group’s Finance
Transformation project, in which a
new finance IT operating model is
being introduced.
The Committee has overseen the
roll out of the Risk Management
Framework more formally this year,
including the process of testing the
mitigating controls to reduce the
gross risk and this will be extended
and embedded during 2026. For
the time being, the Committee
has used alternative measures
of assurance, such as complaints
and incident management, to
corroborate the more subjective
assessment and calibration of the
remaining residual risk.
As a further priority for 2026, the
Committee will continue to focus
on the monitoring and execution
of Group’s compliance programme
and controls, supported by Internal
Audit.
I hope this report provides you with
a clear and informative overview of
the Committee’s activities in 2025,
and the plans for 2026.
Finally, I would like to thank the
members of the Committee, the
Senior Management Team, Internal
Audit, Compliance team and PwC
for their continued commitment,
open discussions and valuable
contributions to the Committee’s
work throughout the year.
Carla Stent
Chair, Audit and Risk Committee
25 November 2025
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 105
Audit and Risk Committee report
Role and
Responsibilities of
theCommittee
The Audit and Risk Committee
role is to provide oversight of
the Company’s financial and
narrative reporting statements
to monitor the effectiveness of
systems of internal control and risk
management; and to monitor the
integrity of the Group’s external
and internal audit processes
and the Group’s framework of
governance, whistleblowing
and fraud systems, having due
regard to listing and regulatory
requirements, as well as oversight
of the Company’s Group policies.
The terms of reference of the
Committee sets out its duties and
responsibilities which include:
Monitoring the preparation,
submission, review and
assessment of the integrity
of the Group’s financial and
narrative statements, along
with formal announcements of
the Group’s performance and
significant financial reporting
issues and judgements
which they may contain, and
recommending these for
approval by the Board.
Reviewing the Group’s internal
financial, operational and
compliance controls and
enterprise risk management
framework and system, and
considering Group policies
for identifying and assessing
risks and arrangements for
employees to raise concerns
(in confidence) about possible
improprieties while ensuring
appropriate safeguards are in
place.
Ensuring compliance with
accounting standards and
policies, and reviewing and
challenging the application of
such standards and policies and,
if unsatisfied, reporting its views
to the Board.
Reviewing and reporting to
the Board any significant
financial reporting issues and
judgements within the Group’s
financial statements;
Reviewing for approval by
the Board the Company’s
going concern statement and
providing advice to the Board on
how the Company’s prospects
have been assessed, taking into
account the company’s position
and principal risks.
Monitoring the preparation
and integrity of non-financial
information and the control and
management systems for non-
financial risks.
Reviewing and reporting to
the Board on the economic
conditions and accounting
impact of any planned
structural changes or corporate
transactions, before they are
approved.
Reviewing internal control and
risk management systems on
a regular basis, so policies and
systems are effectively applied
and principal risks are properly
identified, managed and
disclosed.
Ensuring the existence and
effectiveness of the Group’s
Internal Controls over financial
reporting (IFCR), ensuring the
financial controls are relevant
and robust, and provide
sufficient assurance regarding
the accuracy and reliability
of financial reporting and
the preparation of financial
statements.
Supervising the internal audit
function and monitoring its
independence and efficacy.
Managing the selection and
engagement of the external
auditor.
Assessing and mitigating
threats to the external auditor’s
independence, and preparing a
report each year on whether this
independence is compromised.
Receiving and reviewing reports
from the Company’s External
Auditors, monitoring their
effectiveness and independence
and making recommendations
to the Board in respect of their
remuneration, appointment and
dismissal. Overseeing policies on
the engagement of the External
Auditors for the supply of non-
audit services and assessing
whether non-audit services
have a direct or a material
effect on the audited financial
statements.
Reviewing and approving
the annual internal audit
programme and discussing
the findings of any
internal investigations and
management’s response.
Receiving regular information
from the external auditor on
the progress and findings of the
audit programme.
Overseeing compliance
with the Company’s general
communication policy which
regulates the communication
of economic and financial,
non-financial and corporate
information, including
communications with
shareholders, investors, proxy
advisors and other stakeholders.
Overseeing compliance with the
Company’s ESG policies, and
monitoring compliance with
the Company’s code of conduct
and corporate governance
framework as set out in Group
Governance Manual.
Advising the Board on whether
the Annual Report and Accounts
provide the information
necessary for shareholders
to assess the company’s
performance, business model
and strategy.
Annually reviewing the
Committee’s Terms of
Reference, which are available
on the company’s website at
www.hbxgroup.com
Reporting to the Board on how
it has discharged its duties.
The Committee has an open
dialogue throughout the year
with the Head of Internal Audit,
the Group Governance Risk &
Compliance & Data Protection
Director and the External Auditors
in order to raise challenges
and questions to support
understanding while sharing
experience and an independent
perspective.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 106
Audit and Risk Committee report
Committee Membership and Committee Meetings
The Committee currently consists of two Independent Non-Executive Directors, Carla Stent who is Chair of the
Committee, and Sabine Bendiek, and one Proprietary Director, Matthew Sabben-Clare, who were all appointed to
the Committee on 13 February 2025.
The Committee’s terms of reference which can be viewed on the Company’s website
www.hbxgroup.com, require the Committee to consist of at least three members. All members of the Committee
must be Non-Executive Directors; its Chair must be an Independent Non-Executive Director, while more than half
of the members must also be independent, as defined by the Code. All members meet the requirements set out in
the Committee Terms of Reference.
The Code stipulates that the Committee, as a whole, shall have competence relevant to the sector in which the
Company operates. All Committee members have past employment experience in either finance, accounting or
technology roles and have knowledge of financial reporting and/or international businesses. As such the Board
is satisfied that the Committee, as a whole, has the competence relevant to the business sector. At least one
Committee member should have recent and relevant financial experience and Carla Stent meets this requirement
as she was previously deputy Chief Financial Officer at Barclays plc and is a qualified chartered accountant.
The Committee is also required to meet as often as required to fulfil its
responsibilities, but at least four times each year to coincide with key
dates in the financial reporting and audit cycle. The Committee met
four times during the year, with the Committee members’ attendance
for the period being set out in the table below. Committee meetings
usually take place prior to a Board meeting. The activities of the
Committee and any matters of particular relevance are reported by the
Committee Chair to the subsequent Board meeting.
Committee member Attendance
Carla Stent (Chair) 4/4
Sabine Bendiek 4/4
Matthew Sabben-Clare 4/4
Attendance at each meeting comprises the Committee members,
the Company Secretary who is secretary to the Committee and the
Chair, the CFO, the General Counsel, the Head of Internal Audit, Group
Governance Risk & Compliance & Data Protection Director, the External
Auditor PwC and other senior members of the finance team also
routinely attend meetings as required at the request of the Committee.
There is time available at each meeting for the Committee to discuss
matters with key individuals such as the External Auditor and the Head
of Internal Audit and the Group Governance Risk & Compliance & Data
Protection Director, without members of management being present.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 107
Audit and Risk Committee report
Audit & Risk Committee Activities During the Year
Key activities included:
Key Areas
Financial Reporting
External Audit
Risk Management and Internal Controls
Reviewed the interim results, including the material judgements and estimates and
the Q1 and Q3 Trading Updates
Received and considered reports from the External Auditors on the half-year review
Reviewed the Financial Statements, announcements and other financial reporting
matters, including guidance, and the approval of the interim results, Q3 trading
update announcement and the review of the 2025 Annual Report
Assessed the External Auditor’s independence, objectivity and effectiveness
Considered and recommended to the Board the re-appointment of the
ExternalAuditor
Considered External Auditor fees and terms of engagement
Reviewed and approved the Non-Audit Services Policy
Internal Audit
Other
Approved the annual Internal Audit plan and approach for 2026, including its
alignment to the principal risks, emerging areas of risk, coverage across the Group and
continuing review of the Group’s processes and controls
Monitored and reviewed the Internal Audit effectiveness and independence of the
Internal Audit function including consideration of key Internal Audit reports, and the
implementation of Internal Audit recommendations
Reviewed Internal Audit reports issued during the year and the status of
implementation of recommended corrective actions
Approved the Internal Audit Charter
Reviewed and approved the 2024 ESG Report and Modern Slavery Statement
Approval of Key Governance Policies
Reviewed the Committee Terms of Reference
Approved Committee annual calendar and agenda planning
Reviewed Annual Business Continuity Plan
Monitored the Company’s risk register, including the identification and assessment of
the Group’s principal and emerging risks and movement in such exposures
Reviewed the effectiveness of the Group’s Enterprise Risk Management Framework
and system and internal control systems
Considered responses, and their timeliness, to audit findings and recommendations
for control improvements
Reviewed the risk management and internal controls disclosures in the half-year
accounts and the Annual Report
Considered reports on the Whistleblowing Policy and Procedures including an
analysis of investigations undertaken during the year
Received regular reports on the Finance Transformation Project which is the
introduction and implementation of a upgraded enterprise resource planning system
(ERP) including the implementation plan, and reviewed the key challenges and risks
of the project
Received regular reports on the Internal Controls Assurance of the Group
Received updates on and assessed the potential impact of material litigation
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 108
Audit and Risk Committee report
Financial reporting
Financial reporting and significant financial judgements and estimates
The Committee has received reports from management outlining the significant accounting and financial reporting matters and judgements in respect of the financial statements and how these
were addressed. These areas have been discussed with the external auditors to ensure the Group reaches appropriate conclusions and provides the required level of disclosure. The significant
issues considered by the Committee in respect of the Annual Report are set out below. For each area, the Committee was satisfied with the accounting and disclosures in the Annual Report.
Significant matters for the year
ended 30 September 2025
The Committee’s review and conclusion
Impairment of goodwill and
other intangible assets
At 30 September 2025, management performed a detailed assessment to identify whether there was any impairment of goodwill and other
intangible assets. The Committee considered the Group’s process in determining whether any asset, covered within the scope of IAS 36
Impairment of Assets, requires impairment. The key judgement is in relation to assessing the carrying value of goodwill and other intangible assets
principally related to the achievability of the Group’s forecasts, which underpinned the valuation process.
The Committee also reviewed other underlying assumptions to the “value in use” calculation, including long term growth rates and the weighted
average cost of capital. The external auditor challenged the difference between the value in use assessment and market capitalisation in discussion
with management and the Committee. This was further analysed with management, and the Committee were satisfied that this was due to a
combination of volatility, investor sentiment and illiquidity of the Group’s shares, and not an indicator of impairment. Management agreed to
include additional disclosure in the notes to the financial statement for transparency.
The Committee concluded that the assumptions made, conclusions reached, and disclosures given were appropriate.
Going concern
The Committee reviewed management’s assessment of going concern, comprising both a base case and a downside scenario derived from the
Group’s latest forecasts, and considering the Group’s principal risks, including the latest macroeconomic environment and trading outlook. The
assessments included detailed profit and loss account and cash flow forecasts with leverage projections.
The Committee reviewed and challenged the underlying assumptions in both scenarios and were satisfied that a robust assessment had been
performed
The Committee concluded that management had conducted a robust assessment, and recommended the going concern statement and related
disclosures for inclusion in the Annual Report.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 109
Financial reporting
Significant matters for the year
ended 30 September 2025
The Committee’s review and conclusion
Revenue recognition
The Committee considered the inherent risk of fraud that exists in revenue recognition and the potential for fictitious entries to be recorded. As
the Group operates as an agent for most activities, revenue recognised comprises the Total Transaction Value (TTV) minus total transaction costs,
in addition to other adjustments such as customer and supplier rebates. These adjustments require the application of both judgement and
estimation.
The Committee discussed with management and the external auditor how these estimates were calculated and the specific areas where
judgement was required, considering the potential impacts of changes in estimates.
The Committee concluded that the control environment is sufficiently robust to mitigate the inherent risk of fraud. The Committee concluded
that the Group had adopted a robust methodology to the calculation of adjustments to revenue, principally in relation to customer and supplier
rebates, and that the disclosure in relation to revenue recognition and the associated judgements and estimates were appropriate.
Impairment of investments
in subsidiaries, intercompany
balances and associate
The Committee reviewed management’s assessment of the carrying value of investments, with particular focus on indicators of impairment
and the appropriateness of valuation methodologies applied. Additionally, management presented their assessment on the recoverability of the
amounts due from subsidiaries to the Company.
The Committee considered the assumptions used in discounted cash flow models, including future cash flow projections, discount rates, and
sensitivity analyses. Discussions were held with management and the external auditor to evaluate the reliability of the assessment. For the
Company’s investment in subsidiaries, the Committee considered the disparity between the market capitalisation and the valuation exercise and
concluded that the valuation remained robust.
At 30 September 2025, management concluded that the slower than anticipated profit growth in the Group’s associate, PerfectStay, was an
indicator of impairment and consequently an assessment for impairment was performed. Management explained the basis of the calculation
of the recoverable amount, the inputs used and the impact of sensitising key inputs. The external auditor and the Committee challenged the
assumptions adopted and concluded they were satisfied that there was not a likely scenario which would result in a material impairment.
The Committee is satisfied that the impairment assessments performed were reasonable and that the disclosures in the financial statements
provide a fair and transparent view of the judgements involved.
Financial reporting and Internal Controls over Financial Reporting (ICFR)
Management is responsible for establishing and maintaining adequate internal controls over financial reporting (ICFR). These are designed to provide reasonable assurance regarding the reliability
of financial reporting and the preparation of financial statements for external reporting purposes. The Group’s ICFR monitoring is mature and well embedded across the Group. No unremediated
weaknesses which could materially impact the integrity of the financial statements were identified during the year.
The financial reporting internal control system covers the financial reporting process and the Group’s process for preparing consolidated accounts. It includes policies and procedures which require
the following:
the maintenance of records that, in reasonable detail, accurately and fairly reflect the Group’s transactions;
reasonable assurance that transactions are recorded as necessary to permit preparation of Financial Statements in accordance with International Financial Reporting Standards;
reasonable assurance regarding the prevention or timely detection of unauthorised use of the Group’s assets;
specific disclosure controls and procedure around the approval of the Group’s Financial Statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 110
Financial reporting
Fair, balanced and
understandable assurance
framework
The Board recognises that it is best
practice to ensure that the Annual
Report as a whole, aims to be ‘fair,
balanced and understandable’
by providing an accurate,
complete, reliable, transparent and
truthful presentation. It provides
information sufficient to enable
shareholders to assess the Group’s
position andperformance, business
model and strategy.
The key elements of the assurance
framework for the assessment by
the Committee were as follows:
the process by which the Annual
Report was prepared, including
detailed project planning and a
comprehensive review process;
review of the drafting and
verification processes for
the Annual Report by the
Committee;
comprehensive reviews
undertaken by the Executive
Directors, members of the
Executive Committee and
other members of senior
management comprising the
Annual Report and Accounts
drafting team to consider
content accuracy, regulatory
compliance, messaging and
balance;
the review of the Annual Report
and Accounts by the Audit
and Risk Committee placing
reliance on the experience of the
Committee members;
reports prepared by senior
management regarding critical
accounting judgements,
estimates and key financial
areas; and
discussions with, and reports
prepared by, the External Auditor.
The Committee received
confirmation from management
that the assurance framework
had been adhered to for
the preparation of the 2025
AnnualReport.
The Committee provided a
recommendation to the Board
that the fair, balanced and
understandable statement could
be given on behalf of the Directors.
External Auditors
Oversight of External Audit
The Committee oversees the work
undertaken by PwC. PwC were
appointed as External Auditors
to the Company’s predecessor’s
company with effect from
2017. Shareholders are due to
consider PwC’s reappointment
at the Company’s AGM on the
10February2026.
The Committee’s responsibilities
include making a recommendation
on the appointment,
reappointment and removal and
remuneration of the External
Auditor. The Committee assesses
the qualifications, expertise,
resources and independence
ofthe External Auditors and the
effectiveness of the audit process.
The Committee Chair and the
Committee have also had regular
contact with the external audit
partner outside of Committee
meetings without the presence
ofmanagement.
During the period, the Committee
approved the external audit plan
as well as the proposed audit fee
and terms of engagement of PwC
for FY25. It has reviewed the audit
process and the quality of the
audit delivery and the quality and
experience of the audit partners
engaged in the audit, and has also
considered the extent and nature
of challenge demonstrated by the
External Auditor in its work and
interactions with management.
The Committee has considered
the objectivity of the auditor
including the nature of other work
undertaken for the Group as set
out below.
Independence and
re‑appointment of the
External Auditor
The Committee reviewed the
independence and objectivity
of the External Auditor during
the year and confirmed that
it considers PwC to remain
independent. The External
Auditor is required to rotate
the audit engagement partner
every five years. The current
engagement partner, Radek
Vik, began his appointment at
the commencement of the 2023
financial year.
Based on the Committee’s
recommendation, the Board
is proposing that PwC be
reappointed to office at the AGM
on 12 February 2026.
Non-audit services
The Committee recognises that
the independence of the External
Auditors is an essential part of the
audit framework and the assurance
that it provides. The Committee
adopted a policy which sets out
a framework for determining
whether it is appropriate to
engage the Group’s auditors for
permissible non-audit services and
for pre-approving non-audit fees.
Theoverall objective of the policy
is to ensure that the provision
of non-audit services does not
impair the External Auditor’s
independence orobjectivity.
Thisincludes, but isnot limited
to,assessing:
any threats to independence
and objectivity resulting from
the provision of such services;
any safeguards in place to
eliminate or reduce these
threats to a level where they
would not compromise the
auditor’s independence and
objectivity;
the nature of the non-audit
services; and
whether the skills and
experience of the audit firm
make it the most suitable
supplier of the non-audit service.
the fee to be incurred for non-
audit services, both for individual
non-audit services and in
aggregate, relative to the Group
audit fee; and
the criteria which govern the
compensation of the individuals
performing the audit, if any.
The approval of the Committee
must be obtained before the
External Auditor is engaged to
provide any permitted non-audit
services. For permitted non-
audit services that are clearly
trivial, the Committee has pre-
approved the use of the External
Auditor for cumulative amounts
totalling no more than €250,000
on the approval of the Chief
Financial Officer and Chair of
the Committee. During FY25 the
Company’s External Auditor was
engaged to provide permitted
non-audit services in relation to the
IPO . The Committee considered
the nature and level of non-audit
services provided by the External
Auditor and was satisfied that the
objectivity and independence
of the External Auditor was not
compromised by the non-audit
work undertaken during the year.
Details of the fees paid to the
External Auditor during the
financial year can be found in note
6 to the Financial Statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 111
Financial reporting
Internal controls and
risk management
The Board is ultimately responsible
for the Group’s system of internal
controls and risk management
and it discharges its duties in this
area by determining the nature
and extent of the principal risks
it is willing to accept in achieving
the Group’s strategic objectives
(the Board’s risk appetite); and
challenging management’s
implementation of effective
systems of risk identification,
assessment and mitigation. The
Risk Management Framework was
rolled out more formally this year,
including the process of testing the
mitigating controls to reduce the
gross risk and this will be extended
and embedded during 2026.
The Committee is responsible
for reviewing the effectiveness
of the Group’s internal control
framework and risk management
arrangements. The system of
internal controls is designed to
manage rather than eliminate
the risk of not achieving business
objectives and can only provide
reasonable and not absolute
assurance against material
misstatement or loss.
Details of the Group’s risk
management process and the
management and mitigation of
principal risks together with the
Group’s going concern statement
can be found in the Risk section
on page 79 and the Financial
Statements on page 161.
The Board, through the
Committee, has carried out a
robust assessment of the principal
risks facing the Group and agreed
the nature and extent of the
principal risks it is willing to accept
in delivering the Group’s strategy
(the Board’s risk appetite). It has
considered the effectiveness of
the system of internal controls in
operation across the Group for
the period covered by the Annual
Report and up to the date of its
approval by the Board. This review
covered the material controls,
including financial, operational
and compliance controls, and risk
management arrangements.
ERP – A project commenced in
2025 to replace a number of the
Group’s core finance systems
with a new Enterprise Resource
Planning (ERP) system to enhance
the underlying controls, drive
process efficiencies and improve
client and supplier functionalities.
Phase 1 of the project has been
completed and the Phase 2
discovery phase is under way.
Control environment
Internal control framework
The internal control framework is
built upon established entity-level
controls which include mandatory
training in relation to the Group’s
Code of Conduct. The Group
defines its processes and ways of
working through documented
standards and procedures which
guide the way the Group operates.
The key HBX Group corporate
policies include the following areas:
Code of Conduct
Ethics Channel Policy
Conflicts of Interest Policy
Supplier Code of Conduct Policy
Anti-Slavery & Human
Trafficking Policy
Anti-Bribery and Anti-
Corruption Policy
Anti Money Laundering Policy
Business Gifts, Hospitality,
Donations and Sponsorship
Policy
Sanctions Policy.
There are established procedures
for the delegation of authority to
ensure that decisions are made
at an appropriate level within the
business dependent on either
the magnitude or nature of the
decision. In particular, access to
the Company IT systems and
applications is provided subject
to formal access provisioning
processes with the objective being
to limit access, as appropriate,
to enable an individual to
perform their role and to enforce
appropriate segregation of duties
within business processes.
On joining the Group all
employees are provided with
the Standards of Corporate
Conduct policies and are asked
to confirm that they have read
and understood them. Existing
employees are required to
annually re-certify that they
have read and understood these
policies.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 112
Financial reporting
Enterprise risk
management framework
and system
The Group continues to strengthen
the control environment by
embedding the Enterprise Risk
Management Framework and
System. A summary of the key risk
management activities undertaken
by the Group is included within the
Risk Report on pages 81 to 83.
The Internal Audit and Risk
Management function is
responsible for administering
the Enterprise Risk Management
Framework and System and for
providing independent assurance
to the Board, the Committee and
senior management.
The Group has developed its three
lines of defence assurance model
with the objective of embedding
effective risk management and
control throughout the business
and providing assurance to the
Board and the Committee of the
effectiveness of internal control
and risk management across the
organisation.
The vision and mission for the
Internal Audit function was
approved by the Committee under
its Internal Audit Charter, which
is consistent with the Institute of
Internal Auditors guidance. The
Charter is subject to annual review
and approval by the Committee.
The Internal Audit function
provides independent, objective
assurance and advice to the
Board, the Committee and senior
management on whether the
existing control and governance
frameworks are operating
effectively to meet the Group’s
strategic objectives and to help the
Company identify and mitigate any
potential control weaknesses and
identify any emerging risks.
Head of Internal Audit reports
to the General Counsel with an
independent reporting line to
the Committee Chair. The Head
of Internal Audit provides regular
reports to the Committee on
the function’s activities, which
detail significant audit findings,
progress of and any changes to the
internal audit plan and updates
on agreed management actions
to rectify control weaknesses.
Where appropriate the Head of
Internal Audit will provide a deep
dive into an issue where either the
Committee has requested more
information, or the Head of Internal
Audit considers it pertinent.
The Committee assesses the
effectiveness of the Internal Audit
function on an annual basis.
To ensure that it is meeting its
objectives, the Internal Audit
function has an annual work
plan comprising risk-based
cyclical audits, reviews of risk
mitigation plans and assessments
of emerging risks and business
change activity, together with
work mandated for compliance
purposes. Prior to the start of the
new financial year, the audit plan
for 2026 was approved by the
Committee and the Committee
will monitor progress against the
plan in the coming year, as well as
whether the plan remains focused
on the evolving key risks facing the
business. Such reviews will consider
any changes to risk registers,
current hot topics and emerging
risks in the industry as well as
changes based on engagement
with the business.
Confidential reporting
and whistleblowing
The Group has established
procedures to ensure there is
an appropriate mechanism for
employees, and suppliers to report
any concerns regarding suspected
wrongdoing or misconduct. The
“Ethics Channel” policy sets out the
procedures for raising concerns
in strict confidence. This policy is
made available to all employees
and contractors on joining the
business and is included within
the employee handbook, as
well as being published on the
Group intranet and employee
noticeboards. There is also annual
mandatory training on this policy.
Any concerns raised are managed
by the Governance Risk and
Compliance Director and
investigated with support from
Human Resources and/or Legal
teams depending on the nature
of the concern. The workforce can
raise concerns through their line
manager, senior management and
through a third-party managed
global hotline and an online
confidential reporting tool and a
mobile telephone application to
facilitate reporting of concerns.
This hotline provides for global
confidential reporting, where
required. The investigation reports
are received and reviewed by the
Chief Executive Officer, the General
Counsel, the Director of HR and
the Chair of the Committee. The
investigation outcomes, significant
findings and status are reported to
the Committee on a regular basis,
with all significant whistleblowing
matters being reported directly to
the Board.
Committee performance
evaluation
Under the Code and the
Committee’s Terms of Reference,
the Committee is required to
evaluate it’s performance each
year, with this evaluation being
externally facilitated every three
years. For the reasons outlined at
page 104 of the Governance Report
no evaluation of the Committee
was undertaken this year.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 113
Financial reporting
Nomination Committee report
The role of this
Committee is crucial
in guaranteeing
that we have a
Board equipped
with the appropriate
mix of skills and
capabilities...
Sabine Hansen Peck
Chair, Nomination Committee
Dear Shareholder
On behalf of the Nomination
Committee, I am pleased to
present the Committee’s first
Report for the year ended 30
September 2025. The Report
details the role of the Committee
and describes how the Committee
has carried out its responsibilities
during the year.
The role of this Committee is
crucial in guaranteeing that we
have a Board equipped with
the appropriate mix of skills and
capabilities, as well as a senior
management team that can
effectively implement and deliver
the Company’s strategy.
Since the IPO, the Committee
has reviewed the Board’s skills
matrix and identified the relevant
skills and attributes for future
appointments in line with the
company’s strategic objectives and
the needs of the Board and the
business.
The Committee has also considered
the composition of the Board and
succession planning for the Board
and the senior management
positions which is a key focus for
the Committee together with the
improvement of Board diversity.
The Committee is progressing the
development of the Company’s
diversity strategy and framework
guided by the HBX Group Board
of Directors Selection and Diversity
Policy and is confident that the
Board will continue to meet the
female representation targets set
out in the Code.
I look forward sharing further
progress in 2026.
Sabine Hansen Peck
Chair, Nomination Committee
25 November 2025
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 114
Nomination Committee report
Role and
Responsibilities of
the Committee
The Committee’s role is to provide
oversight of the leadership needs
of the business, both Executive
and Non-Executive, with a view
to ensuring the continued ability
of the Company to compete
effectively in the marketplace,
to implement the strategy and
achieve the Company’s objectives.
The Committee takes into account
the challenges and opportunities
facing the Company and the
skills, experience and knowledge
required for the future.
Key Responsibilities
The terms of reference of the
Committee sets out its duties and
responsibilities which include:
Regularly reviewing the size,
structure and composition of
the Board and of its committees
to ensure they have the proper
balance of skills, experience,
independence, and diversity,
and making recommendations
to the Board on any changes
required to meet current and
future needs, keeping in mind
the strategic direction of HBX
Group.
Ensuring plans are in place for
Directors and senior executives
for the orderly succession to
Board and senior management
positions, including CEO and
Chair.
Overseeing the development
of a diverse talent pipeline
for succession, taking into
account the challenges and
opportunities facing the
Company, and the future skills,
expertise and knowledge
required at Board and senior
management level in the future.
Reviewing the leadership needs
of the organisation (Executive
and Non-Executive), with a view
to ensuring the organisation can
continue to compete effectively
in the marketplace.
Identifying and nominating
candidates to fill Board
vacancies for approval by the
Board, approving changes
to the Executive Team, and
ensuring that the procedure for
appointing Directors is formal,
rigorous, transparent, objective,
merit based and has regard for
diversity.
Overseeing performance
evaluation for the Board, Board
committees and individual
Directors; ensuring that
this evaluation is externally
facilitated at least once every
three years.
Reviewing the Non-Executive
Directors’ time commitment,
independence and external
appointments, and the annual
performance evaluation results
relating to the composition of
the Board.
Making recommendations
to the Board regarding
the membership of Board
committees and the
independence of Non-Executive
Directors. Keeping under
review potential conflicts
of interests of Directors
disclosed to the Company and
reviewing annually any conflict
declarations by the Directors
and any conflict authorisations
granted by the Board.
Making recommendations
to the Board regarding the
proposed re-appointment by
shareholders of each Director,
having due regard to their
performance, ability and
contribution to the Board in
light of their skills, experience
and knowledge, retiring at any
AGM.
Annually reviewing the
Committee’s terms of reference,
which are available on the
Company’s website at
www.hbxgroup.com
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 115
Nomination Committee report
Committee Membership
and Committee
Meetings
The Committee currently
consists of three Independent
Non-Executive Directors, Sabine
Hansen-Peck who is Chair of the
Committee, Sabine Bendiek and
Carla Stent, and two Proprietary
Directors, Jonah Enbar and
Matthew Sabben-Clare, and
Richard Solomons, who is currently
a Non-Executive Director.
The Committee’s terms of
reference, which can be viewed
on the Company’s website
www.hbxgroup.com, require that
the Committee must consist of at
least three members. All members
of the Committee must be Non-
Executive Directors; its Chair must
be an Independent Non-Executive
Director, while more than half
of the members must also be
independent, as defined by the
Code.
As Richard Solomons was deemed
not for the time being to be
independent upon appointment
to the Board by the Spanish
Regulator, CNMV, only 50% of the
members of the Committee are
independent and therefore it will
not be in compliance with the
Committee’s terms of reference or
the Code until February 2026.
The Committee is also required to meet as often as required for its
proper functioning, but at least twice a year. The Committee met twice
during the year, with the Committee members’ attendance for the
period being set out in the table below. Committee meetings usually
take place prior to a Board meeting. The activities of the Committee
and any matters of particular relevance are reported by the Committee
Chair at the next Board meeting.
Committee member Attendance
Sabine Hansen Peck (Chair) 2/2
Sabine Bendiek 2/2
Jonah Enbar 2/2
Matthew Sabben-Clare 2/2
Richard Solomons 2/2
Carla Stent 2/2
Attendance at each meeting comprises the Committee members,
the Company Secretary who is secretary to the Committee and at the
request of the Committee, the Chief Executive Officer, General Counsel,
Chief Human Resources Officer, and other members of the senior
management team and external advisors who may be invited to attend
all or part of any meeting, as and when appropriate.
Nomination Committee
1
Activities During the Year
Reviewed the size, structure and composition of the Board and
Board succession with regards to the needs of the business
Reviewed Executive Committee succession planning and talent
mapping
Reviewed and refined the Board Skills Matrix
Considered the Directors’ Conflicts of Interests Register and the
independence status of Independent Non-Executive Directors
Reviewed Composition and Board Succession planning
Reviewed the Committee’s Terms of Reference
Reviewed and Approved the Committee’s forward agenda
programme for 2025/26
Reviewed and Approved the Nomination Committee report for
inclusion in the 2025 Annual Report
Approval of CEO’s appointment to a Non-Executive role at Rapyd
1. The Group’s Directors’ Selection and Diversity Policy was not reviewed by the
Committee during the year, as recommended by the Spanish Good Governance
Code, as this was approved at the time of the IPO The Committee will review
this on an annual basis.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 116
Nomination Committee report
The induction includes but
is not limited to face-to-face
meetings with Board members
and the Senior Management
Team as appropriate, briefings
on the Company’s strategy,
investor relations, Board and
Company policies, processes
and procedures and training on
the role of a director of a listed
company. All new directors are
also provided with access to the
Company electronic Board paper
system which provides easy
and immediate access to all key
governance documents, including
Board and committee papers, and
terms of reference.
In addition, new Directors also
undertake site visits to enhance
and develop their understanding
of the business and the workforce.
Where appropriate, new directors
also meet with institutional
investors, the Company’s External
and Internal auditors and
remuneration consultants.
Continuing training and education
opportunities are available to
all Directors to support the
fulfilment of their individual duties
or collective Board role and to
develop their understanding of
the business. The arrangements
are overseen by the Company
Secretary and can be internally or
externally facilitated. Directors are
also encouraged to participate in
seminars and events hosted by
external organisations in different
sectors to keep abreast of broader
societal trends, expectations and
Board and Committee
Composition
Board Composition
The founding members of the
Board, Richard Solomons, Chair,
Nicolas Huss, CEO, Jonah Enbar
and Matthew Sabben-Clare, were
all appointed to the Board on 25
November 2024 by Cinven Capital
Management (V) General Partner
Limited and the Canadian Pension
Plan Investment Board, the then
owners of the Company.
Ahead of the IPO in February
2025, after a rigorous selection
and recruitment process, Sabine
Bendiek, Sabine Hansen Peck
and Carla Stent joined Hotelbeds
Group Limited, the predecessor
of the Company, as designate
independent non-executive
directors should the IPO proceed.
The Committee retained a
specialist search firm, Egon
Zender, to conduct a wide-ranging
Independent Non-Executive
Director search. Egon Zender was
not engaged by the Company
for any other purpose during
2024. The brief, which was in line
with the Board’s composition
and diversity principles, was
to identify candidates with
relevant experience in the travel
industry, technology, finance and
accounting, and a track record
in either an executive or non-
executive capacity, combined with
board-relevant qualities and skills.
These factors were considered
critical to support the Company
in its future ambitions as well as
to meet its aims relating to Code
compliance and diversity.
Board Committee
Composition
The composition of the Company’s
Board committees is designed
to ensure that there is alignment
between skillset and specific
Committee responsibilities and
therefore prevent undue reliance
on the capacity of any one Director
and to comply with recognised
guidance including the Code. There
were no changes to the Board
Committees following a formal
review by the Committee.
The membership of the Audit
and Risk and Remuneration
Committees are currently
compliant with the Terms
of Reference of each of the
Committees and the Code. The
Nomination Committee is not
compliant as 50% (rather than
a majority) of its members are
independent.
Director Induction
Following appointment, all
Directors receive a comprehensive
and tailored induction programme
which is designed through
discussion with the Chair and
the Company Secretary having
regard to existing expertise and
their Board committee roles.
issues with a view to developing
broader perspectives and insights
and developing wider debate
within Board discussions.
Succession Planning
The Board has a duty to ensure the
long-term success of the Company,
which includes ensuring that it
has a steady supply of talent for
executive positions and established
succession plans for Board
positions. Throughout the year the
Committee reviewed and assessed
the composition of the Board and
its aggregate skills, experience
and knowledge and the current
and future needs of the Board.
The Committee will continue to
consider the Group’s succession
planning on a regular basis to
ensure that any further changes to
the Board are proactively planned
and co-ordinated.
The Committee monitors the
development of the Senior
Management Team to ensure
that there is a diverse supply of
senior executives and potential
future Board members with
appropriate skills and experience.
In 2025 the Senior Management
Team was strengthened by the
appointment of David Ansellem as
Chief Distribution Officer, Daniel
Nordholm as Chief Information
Officer, overseeing Product, Tech
and Data, in addition to Fintech,
and Stéphanie Fougou as General
Counsel. Xabier Zabala will become
Chief Sourcing and Operations
Officer. Their biographies and those
of the other members of the Senior
Management Team can be found
on pages 91 to 92.
The Senior Management Team
considers the adequacy of the
Group’s succession plans below
the Board through the Chief HR
Officer who provides updates to
the Committee.
Conflicts of Interest
andIndependence
Each Director has a statutory duty
to disclose any actual or potential
conflict of interest situations for
consideration and approval by the
Board as they arise. The Committee
is responsible for reviewing
the procedures for assessing,
managing and, where appropriate,
recommending the approval of any
conflicts of interest to the Board.
These procedures are supported by
an annual conflict’s authorisation
process, whereby the Committee
reviews the Directors’ Conflicts
of Interest Register and seeks
confirmation from each Director
of any changes or updates to their
position.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 117
Nomination Committee report
Prior to the approval of this Report,
the Committee has reviewed all
situational conflicts of interest
that the Board has authorised
and concluded that the potential
conflicts had been appropriately
authorised and no circumstances
existed which would necessitate
that any prior authorisation be
revoked or amended, and that the
authorisation process continued to
operate effectively during the year.
In the light of the above process,
the Committee reviewed the
independence of each Non-
Executive Director and was
satisfied that all Independent
Non-Executive Directors remain
independent under the definition
in the Code. Furthermore, the
Committee was also satisfied
as part of this process that each
of the Non-Executive Directors
commits sufficient time to fulfil
their Board responsibilities.
Additional safeguards to support
Director independence of thought
and judgement include meetings
between the Chair and the Non-
Executive Directors, without the
Executive Directors being present,
to discuss areas relevant to the
operation and performance of
the Board and the Company,
and separate and clearly defined
roles for the Chair and the Chief
Executive.
Committee Performance
Evaluation
Under the Code and the
Committee’s Terms of Reference,
the Committee is required to
evaluate its performance each
year, with this evaluation being
externally facilitated every three
years. For the reasons outlined on
page 104 of the Governance Report,
no evaluation of the Committee
was undertaken this year.
Diversity and Inclusion
The Board acknowledges that
the Board’s perspective and
approach can be greatly enhanced
through diversity. There is also
a recognition that to deliver the
Company strategy it is important
to promote a high-performing
culture, characterised by a diverse
and inclusive workforce.
Diversity and inclusion bring new
ideas and fresh perspectives which
fuel innovation and creativity, and
therefore the need to actively
work to attract, retain and develop
employees to improve our talent
pipeline (further information can
be found on pages 103 and 117).
The Board recognises that
a diversified Board brings
constructive challenge and fresh
perspectives to discussions. The
Committee considers diversity, in
its widest sense (and not limited to
gender), during Board composition
reviews and the development
of recruitment specifications in
connection with appointment of
new board members.
In formulating the new Board of
Directors Selection and Diversity
Policy at the time of the IPO, the
Board had due regard to the
provisions of the Code. Accordingly,
it was agreed that the Board
intends to maintain a balance,
so that 40% of Board members
(not subject to significant
shareholder appointments) are
women, provided this is consistent
with the prevailing skills and
diversity requirements of the
Company as and when seeking
to appoint a new Director. This
policy will be reviewed annually
by the Committee to ensure full
compliance with the policy.
Consequently, under the Board of
Directors Selection and Diversity
Policy, as at the date of this Report,
there are three women out of
seven Board members (being the
one Executive Director and four
Non-Executive Directors (including
two Proprietary Directors), thereby
comprising 43% of the Board.
It is acknowledged that the Company needs to do more in the area of
diversity including in relation to the senior management positions of the
Company, and this will be a continued focus for the Committee.
Board Gender Diversity
Directors as at 30 September 2025
Average Age of Board
Board Composition
Male Female
3
4
40-50 years old
Average Age – 56 years
50-60 years old
60-70 years old
3
3
1
Executive Directors
Independent
Non-Executive Directors
Chair
Proprietary
Non-Executive Directors
2
3
11
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 118
Nomination Committee report
Remuneration Report – Chair statement
Annual Report on Remuneration
– This provides details of how
the current remuneration policy
was implemented for FY25 and
how the Committee intends
to implement the proposed
remuneration policy for FY26.
CNMV form – Directors’
remuneration disclosures
prepared in accordance with
Spanish legislation.
The remuneration policy in force
during FY25 was approved at
Admission and applies until
the 2026 AGM. The Directors’
Remuneration Policy section
describes the proposed FY26 policy,
which will be put to a binding
shareholder vote at the Company’s
AGM in February 2026. The Annual
Report on Remuneration will
be subject to an advisory vote at
theAGM.
The Directors’ Remuneration
Report covers FY25 from the date
of IPO (12 February 2025). However,
the remuneration of the Chair of
the Board and the CEO is reported
from 11 February 2025, the date
of completion of the Company’s
reorganisation, whereby the
entity that both directors were
remunerated and contracted
by, came under the HBX Group
International plc holding company.
Context to policy design
HBX Group is a UK incorporated
company and is subject to UK
corporate law. The UK legal regime
regarding Directors’ remuneration
disclosure is similar to that of Spain,
therefore to the extent appropriate,
HBX Group is presenting a
consolidated report responding to
both UK and Spanish remuneration
reporting requirements. The
Directors’ Remuneration Report
is submitted in a free format and
includes the Statistical Annex
according to the CNMV form,
which is also available at the HBX
Group and CNMV websites.
As HBX Group is Spanish listed,
HBX Group intends to follow
Spanish governance best practices.
The current remuneration
policy was designed by the
Remuneration Committee prior to
IPO. In designing the remuneration
policy, the Remuneration
Committee undertook an
extensive review of Spanish and
European remuneration and
governance practices. In addition,
the Remuneration Committee
engaged with key executive and
non-executive stakeholders, and
considered the remuneration
arrangements of the wider
workforce in designing the
remuneration policy. As part of this
review, the Committee reviewed
HBX Group’s long-term business
strategy, to construct a policy
that would motivate and reward
achievement of HBX Group’s long-
term growth ambitions and create
shareholder value.
The Committee was pleased to
receive the support of shareholders
for the current policy along with
the broader Company proposition
at IPO. The policy was formally
approved by the Remuneration
Committee at its first meeting
following the IPO.
...the intent is to
create a direct
and tangible link
between incentive
measures and
strategic business
priorities...
Sabine Hansen Peck
Chair of the Remuneration
Committee
Dear Shareholder
As Chair of the HBX Group
Remuneration Committee, I am
pleased to present the Directors’
Remuneration Report for the year
ended 30 September 2025, the
Group’s first since its admission
to the Stock Exchanges of Madrid,
Barcelona, Bilbao and Valencia in
February2025.
This Directors’ Remuneration Report
includes the following five sections:
This introductory letter
which summarises the key
remuneration decisions
made by the Remuneration
Committee in respect of the
period under review.
Remuneration at a glance –
This summarises our proposed
remuneration policy and
provides an overview of its
intended implementation
forFY26.
Directors’ Remuneration Policy
– This sets out the parameters
of the remuneration policy that
we intend to operate for 3 years
from the date of its approval at
the 2026 AGM.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 119
Remuneration Report
The proposed remuneration policy
contained in this report broadly
reflects the policy outlined in the
IPO prospectus, with some minor
adjustments to reflect UK reporting
regulations and to further align
the policy with Spanish market
practices. The Committee
took care to ensure that the
Remuneration Policy can provide
the Remuneration Committee with
sufficient flexibility to operate over
the next three years.
The proposed remuneration
policy is intended to form a
bridge between the pre-IPO CEO
remuneration pay-mix and market
typical arrangements amongst
Spanish and European listed
companies.
Alignment of incentives
to strategy
With the intent to create a
direct and tangible link between
incentive measures and strategic
business priorities, the Committee
identified the following key
measures for use in the FY25
incentives.
Annual bonus: Revenue,
Adjusted EBITDA and
Ecosystem revenue – reflecting
the significance of top-line
growth, operational profitability
and expanding HBX Group’s
value proposition across
the travel ecosystem, to the
Group’s strategy. In addition,
Net Promoter Score and ESG
measures were selected due
to the importance of customer
and employee satisfaction,
sustainability and employee
volunteering to our culture
andvalues.
Long-term incentive plan:
Cumulative Revenue, Operating
Free Cash Flow Conversion,
Relative Total Shareholder
Return (TSR) ranking and
ESG for the performance
share awards, reflecting the
importance of sustainable
growth to long-term value
creation and alignment with
shareholder interests.
The Committee regards these
measures as key to the successful
execution of HBX Group’s strategy
and considers that they reflect the
priorities of the Company following
IPO. Further information about
the measures and targets set for
the FY25 incentives is provided on
pages 132 to 133.
Performance context
HBX Group started trading as a
listed company on the Spanish
Stock Exchanges on 13 February
2025, following the successful
IPO of the Company’s shares with
€748m raised for the Company
and its shareholders. HBX Group’s
IPO marks a new chapter in our
mission to connect a vast network
of suppliers and distributors within
the highly fragmented leisure
travel sector.
2025 highlighted the durability
of our business model amid a
shifting and often difficult external
landscape. We performed ahead
of the market and sustained solid
profitability, with total transaction
value (TTV) increasing by 8%,
revenue rising 5% in constant
currency, and on Adjusted EBITDA
margin of 60%. Throughout the
year, we remained focused on
executing our commercial strategy
and advancing our four core pillars:
technology, data, people, and
products. Our commercial and
operational execution supported
our position as a key marketplace
for travel industry stakeholders.
Our approach to CEO
remuneration in FY25
As disclosed in the listing
prospectus, the CEO’s base salary
was set at €700,107 forFY25.
Due to the targets not being met
for the year the Committee has
determined that no bonus will pay
out for FY25.
None of the LTIP awards granted
subsequent to IPO were eligible to
vest in respect of FY25.
Full details of the remuneration
payable to Directors and the basis
for its determination are set out on
pages 138 to 141.
Legacy award details
As disclosed in the listing
prospectus, prior to IPO, a
number of Directors and senior
management participated in
incentive plans that vested at
admission and ceased to operate.
The CEO and Chair, along with 51
key Group employees, participated
in an Additional Incentive Bonus
which was conditional upon
Admission to the Spanish Stock
Exchanges prior to Q2 2025, and
continued employment up to the
IPO. As these conditions were met,
the CEO and Chair were eligible for
the award, the details are set out on
page131 and on page 134.
The Chair of the Board, along
with other members of senior
management, participated in a
Management Incentive Plan which
was subject to a minimum return
target; Admission before the end
of 2025; and continued service. The
Chair was also participant in an
Exit Bonus plan which was subject
to Admission. Both plans paid out
at Admission, details of the Chair’s
awards are set out on page 134.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 120
Remuneration Report
Our approach to CEO
remuneration for FY26
As disclosed in the IPO prospectus,
the Committee set out its intention
to increase the CEO’s base
salary in FY26 (from €700,107 to
€850,000). However, in May 2025,
the Committee accepted the
CEO’s proposal not to proceed
with this increase. The CEO’s
recommendation was based on a
range of factors, including external
market conditions. The Committee
welcomed the CEO’s proactive
decision. Consequently, no increase
will be applied to the CEO’s base
salary for FY26.
Benefits and savings plan
contributions will be provided
in line with the proposed
remuneration policy.
The bonus plan for FY26 will
be subject to five metrics:
Revenue (30%), Adjusted EBITDA
(30%), Operating Free Cash
Flow Conversion (15%), Net
Promoter Score (15%) and ESG
Index comprising of employee
volunteering, CSRD compliance
and employee-Net Promoter Score
(E-NPS) (10%). For FY26, Operating
Free Cash Flow Conversion has
replaced Ecosystem Revenue to
provide better financial alignment.
The targets will be disclosed in
next year’s report, as they are
considered by the Committee to
be commercially sensitive. The
maximum bonus opportunity for
the CEO for FY26 remains 314%
of salary.
The second LTIP award cycle to be
granted for FY26 will be based on
Relative Total Shareholder Returns
(30%), Cumulative Revenue FY26-
FY28 (30%), Adjusted Free Cash
Flow (30%) and ESG: percentage
of sustainable products available
in HBX Group platform (10%). The
maximum award will remain
300% of salary. The Committee is
still in the process of agreeing the
precise targets which will be set
prior to grant and full details will
be disclosed at the latest in 2026
Directors Remuneration Report.
As detailed in the IPO prospectus,
the CEO is subject to a 200% of
salary shareholding guideline.
This guideline has already been
met therefore no holding period
will apply to LTIP awards vesting
to the CEO during the life of this
policy, provided that the guideline
continues to be met.
Conclusion
The Committee is committed to
an open and transparent dialogue
with our shareholders. Our
engagements with you this year
have been highly valuable, and we
will continue to use your feedback
to ensure our remuneration
strategy remains aligned with
shareholder’s long-term interests.
We look forward to continuing
our engagement with you on our
remuneration arrangements in the
months and years ahead, and we
welcome any feedback on our first
Directors’ Remuneration Report.
Together with the rest of the
Board, I look forward to welcoming
you at the Company’s AGM in
February 2026 and hope to receive
your support for HBX Group’s
remuneration arrangements.
Sabine Hansen Peck
Chair of the Remuneration
Committee
25 November 2025
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 121
Remuneration Report
Remuneration at a glance
Fixed Pay
Base salary €700,107 (no increase vs FY25)
Pension 10% of base salary contributed to Savings Plan
Benefits Company car allowance, life and medical insurance
Annual bonus
Quantum Maximum 314% of base salary
On-target 157% of base salary
Metrics and
weightings
30% Revenue
30% Adjusted EBITDA
15% Operating Free Cash Flow Conversion
15% Net Promoter Score (NPS)
10% ESG Index (employee volunteering, CSRD Compliance and E-NPS)
Bonus results are subject to an Individual Performance Rating multiplier
that may adjust the bonus outturn to between 0% and 200% of the
formulaic outcome within the maximum limit of 314% of salary.
Threshold EBITDA must be met for any bonus to pay out
Operation 100% delivered in cash following the year end
Clawback and malus provisions apply
Performance Share Plan
Quantum limits Maximum 300% of base salary
On-target 200% of base salary
Threshold 140%
1
of base salary
Metrics and
weightings
30% Relative Total Shareholder Return
30% Cumulative Revenue FY26–FY28
30% Adjusted Free Cash Flow Conversion
2
10% ESG: percentage of sustainable products available in HBX Group
platform
Operation 3-year performance period
3-year holding period until the share ownership guideline is met
Clawback and malus provisions apply
1. If all objectives meet minimum threshold performance; lower if some objectives are below threshold.
2. Adjusted Free Cash Flow comprises Operating Free Cash Flow, as defined in Alternative performance
measures, adjusted for non-operating cash flows divided by Adjusted EBITDA.
Share Ownership Guidelines
In-employment
guideline
Executive Directors are expected to build and hold a shareholding in HBX
Group shares of 200% of salary within 5 years of the date of appointment.
Implementation of the Executive Remuneration Policy for the CEO in FY26
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 122
Remuneration Report
Directors’ Remuneration Policy
This part of the report sets out our Directors’ Remuneration Policy. This policy will be subject to
a binding shareholder vote at the 2026 AGM and will apply to payments made from the date of
approval.
Executive Director Remuneration Policy Table
The following table summarises how each element of the Executive Director Remuneration
Policy will operate.
Base salary
Purpose and alignment to business strategy Opportunity
To provide fixed remuneration that recognises the market
value of the role and the individual’s skills, experience,
and performance to ensure the business can attract and
retain talent.
There is no prescribed maximum
annual increase. Increases will
generally be aligned to or below
salary increases received by other
Company employees.
However, as with all employees, the
Committee may make increases
above this level where appropriate,
for example, where stepped or
one-off increases are made to bring
a recently appointed executive’s
salary up to targeted market
levels, an increase in the scope
or responsibilities of the role, an
increase to the size and complexity of
the business, or to reflect an increase
in market pay levels.
Base salary levels are reviewed in the
context of the potential value of the
total remuneration package.
Operation Performance measurement
Salary levels are reviewed and if it is considered
appropriate, increased, on an annual basis.
Base salary shall be paid in 12 equal monthly instalments,
proportional to the period of services within the year.
There is no performance
measurement, however, individual
and corporate performance is
considered as part of the salary
review process.
Long-term savings schemes (Pension)
Purpose and alignment to business strategy Opportunity
To enable Executive Directors to prepare for their
retirement and to enhance the market competitiveness
of the total remuneration package.
An annual gross contribution equal
to 10% of base salary.
Operation Performance measurement
Executive Directors benefit from a savings plan
implemented through an insurance policy.
N/A
Benefits
Purpose and alignment to business strategy Opportunity
To provide a market-competitive level of benefits
to Executive Directors and to assist them in the
performance of theirroles.
A maximum cost to the Group
of€65,000.
However, the Remuneration
Committee, in consultation with
the Chair of the Board may provide
benefits above this amount if
deemed necessary, including as a
result of an increase in the cost of
thebenefits.
Operation Performance measurement
Benefits may include: Company car, life and disability
insurance, health insurance, accommodation allowance,
D&O insurance policy and any other benefits as approved
by remuneration committee.
In addition, the Company shall reimburse verified
expenses incurred by the executive in undertaking their
role, which are not considered remuneration.
N/A
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 123
Remuneration Report
Annual bonus
Purpose and alignment to business strategy Opportunity
To reward the delivery of challenging strategic
andfinancial annual targets linked to HBX Group’s
long-term strategy.
The maximum opportunity for
the Chief Executive Officer is 314%
of salary. For on-target bonus
performance 50% of the maximum
bonus is earned. Payment for
threshold performance commences
from 0% of maximum.
Operation Performance measurement
Bonus measures and weightings are reviewed and
setannually to ensure that they continue to support
ourstrategy.
Performance is assessed over the financial year.
Payoutsare made after the end of the financial year,
normally in cash.
The Committee retains the discretion to adjust the size
of the bonus payout, if it is not deemed appropriate in
the context of individual and corporate performance. Any
exercise of discretion will be within the opportunity limits
of the plan and disclosed in the Annual Report for the
following period.
Malus and Clawback terms apply.
Measures may include financial and
non-financial goals, linked to the
group’s annual objectives. Financial
metrics, which may include, but are
not limited to, measures of revenue,
profit, or cash, will represent at least
75%.
Non-financial goals may include
strategic goals, including, but not
limited to environmental, social, and
governance-related measures and
individual contributions.
Modifiers may be used to adjust the
outcome of the bonus within the
opportunity limits of thepolicy.
Long-term incentives (LTIPs)
Purpose and alignment to business strategy Opportunity
To retain and incentivise Executive Directors to deliver
long-term value creation for shareholders through
delivery of challenging financial and strategic targets.
To support Executive Directors to build individual
shareholdings and increase alignment withshareholders.
The maximum annual LTIP
opportunity is set at 300% of salary.
Target opportunity level will be no
more than 200% of salary. No more
than 70% of the target award will be
earned for achievement of threshold
performance. There is a straight-line
earnings schedule between these
points. There will be no payout below
threshold performance.
Operation Performance measurement
Executive Directors are eligible for annual participation
in the LTIP which was approved by the Board of Directors
before IPO and has a total duration of 5 years. It is divided
into 3 independent and overlapping grant cycles, each,
except the first cycle, with a measurement period of 3
years, according to the following calendar:
First Cycle: from Admission until 30-Sep-27.
Second Cycle: from 1-Oct-25 to 30-Sep-28.
Third Cycle: from 1-Oct-26 to 30-Sep-29.
The LTIP will normally be a share-based scheme, though
awards may be settled in cash or a combination of cash
and shares.
Vested awards are released after the end of the
performance period subject to achievement of targets,
however, where the shareholding guideline has not yet
been met, shares are subject to an additional holding
period of 3 years.
The Committee retains the discretion to adjust the
number of units that vest (within the limits of the policy
and plan rules) if it considers it appropriate in the context
of individual and corporate performance, and such other
factors as the Committee deems relevant.
Malus and Clawback terms apply.
Vesting of awards will be subject to
two or more performance measures.
Metrics may include, but are not
limited to:
a growth measure (e.g., net
revenue growth, operating profit
growth, etc.);
a measure of efficiency (e.g.,
operating margin, cumulative
free cash flow, return on invested
capital, etc.);
a measure of the Company’s
performance in relation to
its peers (e.g., relative total
shareholder return); and,
a measure relating to ESG
(environmental, social, or
governance) priorities.
Financial metrics will represent at
least 60%.
Employment shareholding guidelines and post-cessation
shareholding guidelines
Purpose and alignment to business strategy Opportunity
To encourage Executive Directors to build meaningful
shareholdings and to align the Executive Director’s
interests with those of shareholders.
Executives Directors are expected to
build and hold a shareholding in HBX
Group shares of 200% of salary within
5 years of the date of appointment.
Operation Performance measurement
Until Executive Directors reach the shareholding
guideline they are expected to retain the shares delivered
under the Company’s variable remuneration schemes
(net of acquisition costs and tax) for at least three years
from the settlement of the awards.
The Remuneration Committee may vary the application of
the shareholding guidelines in exceptional circumstances.
N/A
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Notes to the Executive
Director’s Remuneration
Policy Table
Payments from existing
awards
Remuneration arrangements that
may not be in line with the terms
of this remuneration policy will be
allowed to continue in line with the
terms originally agreed, provided
they were agreed: i) prior to an
executive joining the board and
being unrelated to Board duties,
and/or ii) prior to this policy taking
effect.
Incentive awards granted prior to
the introduction of this policy will
continue to operate in line with the
terms agreed at grant.
Minor changes
The Committee reserves the right
to make minor changes to the
remuneration policy (e.g. to reflect
changes to statutory or accounting
requirements, or minor changes to
regulation) without obtaining prior
shareholder approval.
Performance measurement
& selection of performance
metrics
Performance measures are
selected based on their importance
and alignment to the business
strategy. The Committee
are also mindful of selecting
straightforward metrics that
provide ongoing line of sight to
participants.
Careful thought is given to
selecting an appropriate balance
of measures that motivate the
right behaviours and encourage
sustainable growth.
We seek to set realistic yet
stretching performance targets
and take into account a range
of factors when setting targets,
including our strategic goals, past
performance, analyst forecasts,
governance guidelines and market
practice.
Malus and Clawback
provisions (applies to annual
bonus and LTIP awards)
The executive will forfeit all or part
of his rights during the vesting
period of any variable components
of remuneration (malus) and
undertakes to proportionally repay
to the Company any variable
remuneration already paid during
the three years following the
payment date (clawback) if any of
the following events occur:
Restatement of the individual or
consolidated annual accounts
of HBX Group, when it results in
non-compliance, or compliance in
a lower degree, with the objectives
that have been set for the accrual
of such variable remuneration
(except where the restatement
is due to changes in accounting
standards or a change in the
auditors’ interpretation of those
standards).
When the company’s external
auditor makes qualifications in its
report that imply non-compliance,
or compliance to a lower degree,
with the objectives set for the
variable remuneration schemes.
Gross inaccuracy or material
misstatement of results from
the Company’s individual or
consolidated annual accounts or
an error assessing the performance
conditions or underpin that
results in the award or vesting to
a greater degree than would have
been the case had the material
misstatement or results, or error
not occurred.
Serious and negligent breach
by the Executive Director of the
duties of loyalty, diligence, or
good faith, the internal code of
conduct, or any other obligations
undertaken by his office or other
internal requirements or imposed
as beneficiary of the variable
remuneration.
There has been an event that
has caused material reputational
damage for the Company and/or
the Group as a result of a negligent
or wilful action of the Executive
Director.
Material loss for the Company
and/or the Group as a result of a
negligent or wilful action of the
Executive Director.
In any event, the variable
remuneration that the Executive
Director may receive shall only be
settled if it is sustainable according
to the Group’s situation and if
justified based on the Company’s
and Group’s results.
Any decision on applying malus
and clawback would be a matter
for the Remuneration Committee.
That includes the decision on
whether these circumstances that
could eventually trigger a malus
or clawback clause apply, and, if
any, the percentage of the rights
or the gross amount of the variable
remuneration to be reduced or
refunded as the case may be
and also the means by which
malus and/or clawback will be
implemented.
Adopting measures related
to the staff categories whose
professional work has a
significant impact on the
Company’s risk profile
The Remuneration Committee
supervises the examination,
analysis and application of the
remuneration policy of the
professionals whose work could
have a significant impact on the
Company’s risk profile.
Variable remuneration, which is not
guaranteed, is only payable after
the date that the relevant annual
accounts have been drawn up,
once the achievement level of the
operating and financial objectives
can be determined.
The Remuneration Committee
considers the quality of the
results in the long-term and any
associated risk in the evaluation
process of variable remuneration.
The design of the Long-Term
Incentive Plan grants, with three-
year cycles, implies an interrelation
with the results in each year,
therefore acting as an alignment
catalyst with the Company’s
long-term interests and cautious
decision-making.
The Remuneration Committee
is composed of three members,
one of whom is also member of
the Audit and Risk Committee.
The fact that some Directors are
members of these two Committees
ensures that the risks related
to remuneration are taken into
account in the discussions held
by both Committees and in their
proposals submitted to the Board,
both in the determination and
assessment process of the annual
and multi-year incentives.
According to the Remuneration
Policy, the Remuneration
Committee retains the discretion to
adjust the size of the bonus payout,
if it is not deemed appropriate
in the context of individual and
corporate performance.
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Regarding the measures required
to avoid conflicts of interest by
the directors, the HBX Group
Regulations of the Board of
Directors include a series of
obligations related to its duties of
loyalty and to avoid situations of
conflict of interest. Moreover, the
Remuneration Committee’s terms
of reference mean that it has to
ensure that potential conflicts
of interest do not diminish the
independence of the external
advice provided to them.
CEO additional shareholding
requirement – one off
arrangement
The current CEO incumbent is
subject to lock-up arrangements
(subject to certain limited
exceptions) during a period of
12 months from Admission over
the Company’s shares held at
Admission as well as over any
other acquired during this period,
including those derived from
the settlement of remuneration
schemes.
This lock-up arrangement will only
apply for the first 12 months of
listing only and will not apply to any
new executive board members.
Differences between the
policy for directors and
employees
The remuneration provided to
Group colleagues is guided by the
same overall philosophy. Details are
set out on page 128.
Committee Discretion
All discretions available under the
annual bonus and LTIP rules will be
available to the Committee except
where explicitly limited by this
policy.
This includes (but is not limited
to) decisions in relation to the
timing of grants and payments;
participation in the plan; the size
of award grants and payments –
including reducing or increasing
vesting levels as the Committee
determines appropriate; the choice
of metrics, weightings and targets;
the status of leavers and the extent
and timing of vesting at cessation.
Adjustments may also be made
to the operation of the plan for
overseas participants.
The Committee retains the
discretion to make appropriate
adjustments to share awards in the
case of a variation of share capital
or other corporate event, where the
Committee consider that this may
impact the value of awards.
In exceptional circumstances,
the Committee may amend the
performance metrics and targets of
awards if an event occurs which the
Committee considers makes the
original terms of the plan materially
more or less challenging. Any
adjustment would be to make the
award no more or less challenging
to achieve than the original
conditions.
Pay benchmarking
In determining and assessing
the competitiveness of pay,
the Remuneration Committee
undertake regular benchmarking
exercises. Pay is compared to
companies of a similar financial
size to HBX Group and to
companies operating in similar
sectors in both Spain and across
Europe. The peer group used
will be reviewed regularly for its
continued suitability.
Recruitment policy
The Company’s approach to new
director appointments is that
remuneration should be set in line
with the Remuneration Policy.
When determining the base
salary level of a new executive, the
Committee will consider the skills
and experience of the candidate,
their individual circumstances,
the salary level of the incumbent
and remuneration market data for
similar roles at similar companies
to HBX Group.
When making external executive
appointments, the Committee may
consider it necessary compensate
the executive for incentives
forfeited from a previous employer
(e.g. a buy-out award).
Buy-out awards will generally
be made with reference to the
form, terms and conditions of the
forfeited incentive. The Committee
will seek to arrive at a fair estimate
of the quantum of awards forfeited
using the information available
and will seek to pay no more than
is necessary. The Committee may
also consider it necessary to grant
“sign on” awards. The Committee
has the discretion to determine
the form, size, conditions and
terms of buy-out or sign on awards.
Any buy-out awards made will be
disclosed in the following year’s
Directors’ Remuneration Report.
Buy-out award sizes are not subject
to the limits of the remuneration
policy and may utilize share plans
that are not shareholder approved.
In some instances, one-off costs or
fees incurred by the new director
in relation to recruitment may be
paid by HBX Group, including but
not limited to relocation costs and
tax and accounting fees. These
one-off costs are not within the
limits of the benefits cap included
in the remuneration policy.
If an internal candidate is
promoted to the Board, legacy
terms and conditions would
normally be honoured, including
pension entitlements and any
outstanding incentive awards.
Incentive awards made in the
first year of appointment may be
subject to different performance
measures and targets as the
Committee considers appropriate.
Excluding any buy-out or sign on
awards, the maximum variable pay
limit for the year of recruitment
is 614% of base salary, typically
comprised of a 314% maximum
bonus and a 300% maximum LTIP
The Committee retains the
discretion to amend the ongoing
policy on a temporary basis if it
is necessary to make an interim
appointment.
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Executive Director Service Contracts
Executive Director Contract duration
Nicolas Huss Indefinite, subject to 6 months’ notice from the Executive or 3
months’ notice from the Company.
The key terms of the current CEO’s contract are set out below. It is envisaged that any future
executive board member’s contract will have equivalent arrangements.
Term
The contract is indefinite and will remain in effect as long as the executive
remains an Executive Director and remains in their role.
Exclusivity
The provision of services agreed with the executive is performed on an
exclusive and full-time basis. This means that during the term of the
contract the executive will not (without the Board of Directors’ prior
consent) be directly or indirectly engaged, concerned, or interested in any
business activity, trade, or occupation.
Notice period
The period of notice is the following under these events of termination:
Resignation of the Executive Director at least six months before the
termination date.
Unilateral decision of the Company without cause, at least three
months before the termination date.
In case of total or partial non-compliance with such notice period, the
executive or the Company, respectively, shall be obliged to pay the Fixed
Remuneration amount corresponding to the time that has not been
completed within such period.
Details of severance payment terms and related covenants are set out in the Leaver
remuneration policy section. The CEO’s contract is available for inspection upon request at the
Company’s registered offices.
Leaver remuneration policy
The table below sets out the policy with regard to executive leavers.
Severance
payment
None for the termination of the executive’s service agreement with the
Company.
Notwithstanding this, the executive shall be entitled to compensation
only in case the service agreement is terminated at the will of the
Company without cause (if, at the same time, the Top Management
Employment Contract is also terminated). In such event, the executive
will be entitled to a severance payment amounting to seven days of
Fixed Remuneration per year of service capped at a maximum amount
equivalent to six months of Fixed Remuneration.
This limit is set well below the two times the annual fixed remuneration
established as the maximum termination payment under the Spanish
Governance Code.
The corresponding severance shall include and absorb any other
indemnity to which the executive may be entitled under the applicable
legal regulations.
On termination of the service agreement, any outstanding awards under
the Annual Bonus, particularly the PSP, will be treated according to the
relevant plan rules.
In general terms, where an executive leaves for reasons including
retirement, death, disability, termination by the Company without
cause (redundancy) or by the executive on a prior serious breach of its
contractual obligations by the Company (“Good Leaver events”), the
executive shall maintain the proportional right to receive any variable
remuneration awarded (Annual Bonus or PSP), pro-rated for the period of
service during the corresponding performance period. The Annual Bonus
award or PSP units will vest on the original vesting date (subject to the
relevant performance measures being met) and are typically payable at
the usual payment date unless the Remuneration Committee decides
otherwise in consultation with the Chair of the Board.
Where the executive leaves for any other reason, they shall forfeit the right
to any award or payment.
Non-compete,
non-
solicitation,
and
antipoaching
covenants
Contracts provide post-contractual non-competition, non-solicitation,
and antipoaching covenants for 12 months after termination to be paid at
the end of each month, until the earlier of the end of the 12 months or a
material breach by the executive.
The executive would be entitled to receive remuneration for these post-
contractual covenants, payable after the termination of the contract, of
an amount equivalent to 100 % of the Fixed Remuneration for the period
referred to in the previous paragraph.
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Illustrations of application of remuneration policy
The chart below provides an indication of the level of remuneration that may be payable to the
CEO during the term of this remuneration policy in a range of different performance scenarios.
Remuneration principles and philosophy
Our remuneration policy has been constructed taking into account Spanish market and
governance best practices and UK disclosure requirements. The remuneration policy of all
directors is based on the following principles:
Transparency: to align with Spanish corporate governance and best practices, and to enhance
understanding and trust amongst all stakeholders.
Prudent and efficient risk management: balanced incentives with targets set at an
appropriately challenging level. Committee consideration of short and long-term risk issues
when assessing the vesting of incentives and making base pay decisions.
Competitiveness: enables HBX Group to attract and retain the talent required to successfully
execute the strategy whilst abiding by the philosophy of paying no more than is necessary.
Pay for performance: a significant part of the total remuneration for executive directorsis
variable and subject to the achievement of financial, business, and sustainability objectives.
Motivating and rewarding the strategy, interests, and long-term sustainability of the
Company: Long-term value creation for shareholders and pay for performance remain at
the heart of our Remuneration Policy. The long-term variable remuneration is designed to
align with shareholders’ interests and promote sustainable value creation by tying rewards
to the Company’s long-term performance, share value, and governance safeguards such as
shareholding guidelines and malus/clawback clauses.
Fixed / minimum: Include latest base salary + full year equivalent benefits figure and pension
allowance
On-target: Include fixed + On-target annual bonus (157% of base salary) + On-target vesting for
LTIP (200% of base salary)
Maximum: Include fixed + Maximum annual bonus (314% of base salary) + Maximum vesting for
LTIP (300% of base salary)
Maximum + 50% share price appreciation: As for Maximum with 50% share price appreciation
for LTIP
Fixed remuneration Annual Bonus Long Term Incentive
Minimum On-target Maximum Maximum with
+50% share price
appreciation
€ 5.1m
€ 3.3m
€ 0.8m
100% 24.4%
33.3%
42.4%
15.8%
43.1%
41.1%
13.1%
35.7%
51.2%
€ 6.2m
€ 0
€ 1m
€ 2m
€ 3m
€ 4m
€ 5m
€ 6m
€ 7m
€ 8m
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Statement of consideration of shareholder views
The Committee considered the views of its largest shareholders and the Spanish Governance
Code into account when designing the remuneration policy prior toIPO.
Statement of consideration of employee views
The Committee considered the pay arrangements for the wider employee group when
designing the remuneration policy, including remuneration structures and quantum. Whilst
no employees were consulted in the construction of the policy, we maintain oversight of pay
frameworks and pay decisions throughout the organisation and consider salary increases in
the context of employee salary increases.
Director remuneration in the context of colleague pay
When setting the terms of remuneration for executive directors, as described in this
Remuneration Policy, the Committee considered the pay arrangements for the wider employee
group.
The structure of the reward package of the wider workforce is based on the same principles
and philosophy as that of the executive directors, who are rewarded for how they contribute in
maintaining the strategy, interests and long-term sustainability of the Company. The following
general features apply to the remuneration policy of HBX Group’s employees:
Transparency and pay equity: Non-discrimination is guaranteed in terms of gender, age,
culture, religion or race in implementing remuneration practices and policies. Thus, HBX
Group’s employees are rewarded consistently with their level of responsibility, leadership
and level of performance within the Company, to facilitate retention of professionals that
successfully execute the strategy and also attract the best talent.
Pay for performance: an appropriate level of total remuneration for employees is variable
and subject to achievement of financial, business and sustainability objectives. Thus,
remuneration will increase or decrease according to the results of the business; aligning the
interests of executive directors, shareholders and stakeholders.
Pay is considered in the context of the Group: employee remuneration structures and
quantum were considered when designing the executive remuneration policy. The
Committee oversees the pay frameworks and pay decisions throughout the Group and
considers executive salary changes in the context of employee salary increases.
These shared principles are reflected in similar remuneration characteristics:
Total remuneration structure: HBX Group offers a fair remuneration package that is aligned
to the market based on management level and role and consists of fixed, and in some cases,
variable components, as well as saving schemes and benefits. Package values and pay-mix
are adapted to the local markets in which HBX Group operates and role circumstances.
Type of metrics: The key performance metrics used for variable remuneration (short and long
term) are consistent with the wider company strategy and where appropriate are used at
and below board.
Efficient risk management: the Committee has considered the size, economic situation
and market of the Company when setting remuneration levels and targets and when
making pay decisions. Risk is assessed at Company level, including provisions that mitigate
inappropriate risk taking.
Relative importance of spend on pay
The table below provides the total expenditure on employee pay and dividends payable in
respect of FY25.
FY25
€ millions
Total expenditure on remuneration 174
Dividends payable 0
1. Total employee costs as detailed on page 25 of the Financial review.
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Non-Executive Director Remuneration Policy
The following table summarises how each element of the Non-Executive Director (NED)
Remuneration Policy will operate.
Chairman and Non-executive Director fees and benefits
Purpose and link to
strategy
Operation Opportunity
To attract and
retain high calibre
individuals by offering
market competitive
fee arrangements.
NEDs receive a basic fee in respect of their
Board duties.
Further fees are paid to NEDs in respect of
Board Committees membership and Chair roles.
Also, under the Articles of Association, any
NED who performs special services that, in the
opinion of the Board, are outside the scope of
a Director’s ordinary duties may be paid such
extra remuneration by way of an additional fee,
salary, commission, or other as the Board may
determine.
NEDs are included from Admission in a
directors’ and officers’ liability (“D&O”) insurance
policy that protects the members of the Board
of Directors from liabilities incurred in their
official capacity as NEDs.
The remuneration of the NEDs does not provide
for the participation in any incentive linked
to Company performance, long-term savings
scheme, indemnities for the loss of office or
otherwise the termination of their relationship
with the Company.
Expenses incurred by the NEDs in undertaking
their role are reimbursed according to Company
policy and practices; these expenses are not
considered remuneration.
Current fee levels can
be found on page 135.
Fees are set at a level
which is considered
appropriate to attract
and retain the calibre
of individual required
by the Company.
The maximum annual
aggregate amount
payable to all NEDs
(including the Chair
of the Board) for their
performance of their
role during each
year, shall not exceed
€1,100,000.
Non-executive Director letters of appointment
NED Term Date of
appointment
to Board
Current letter
of appointment
expires
Notice
period
Richard Solomons No fixed term 25 November 2024 24 November 2027
Matthew Sabben-Clare 3 years 25 November 2024 24 November 2027
Jonah Enbar 3 years 25 November 2024 24 November 2027
Sabine Hansen Peck 3 years 13 February 2025 12 February 2028
Sabine Bendiek 3 years 13 February 2025 12 February 2028
Carla Stent 3 years 13 February 2025 12 February 2028
Other than for the Chair of the Board, whose contract has no fixed term, the appointment is
for an initial term of a maximum of three years, concluding at the Company’s Annual General
Meeting last occurring within the period of three years from the director’s date of appointment.
The Chair of the Board is otherwise subject to the same re-election or retirement provisions set
out in the Articles of Association as all other Board members.
NEDs are not entitled to indemnities for the loss of office or, otherwise, the termination of their
relationship with the Company, and no notice period is in place.
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Annual Report on Remuneration
This section provides details of
how the current remuneration
policy was implemented for FY25
and how the Committee intends
to implement the proposed
remuneration policy for FY26.
Remuneration Policy in
force in FY 25
The Remuneration Policy applied
since HBX Group’s Admission was
approved by the Board of Directors
of the Company (the “Board of
Directors” or the “Board”) at its
meeting held on February 10, 2025
and ratified by the Company’s
Remuneration Committee. The
Remuneration Policy is effective
from Admission and will be
applicable up to the AGM in
February 2026.
This Policy is available on the
Company website.
Single total figure of remuneration for the Executive Directors
The table below sets out the remuneration receivable by the Executive Directors in respect of FY25. The single figure
table includes Nicolas Huss’ remuneration from 11 February 2025 being the date of the Group’s reorganisation.
Director
Salary/ Fees
€’000
1
Benefits
€’000
2
Pension
€’000
3
Bonus
€’000
4
Long-term
incentives
€’000
5
Total fixed
remuneration
€’000
Total variable
remuneration
€’000
6
Total
remuneration
€’000
Nicolas Huss 445 23 44 0 0 512 0 512
All numbers are rounded to the nearest €1000. The comparison to the previous FY is not indicated, as FY25 was the first in which HBX Group
was listed.
1. The base salary for Nicolas Huss was set at € 700,107 for FY25. No salary increase was made at IPO.
2. The benefits for Nicolas Huss pertain to car allowance, life insurance and medical insurance.
3. Nicolas Huss benefits from a savings plan implemented through an insurance policy which provides for annual gross contributions
equivalent to 10% of base salary.
4. No annual bonus paid out in respect of the period from 11 February 2025. Details of performance against targets is set out below.
5. No LTIP award was due to vest in respect of FY25.
Upon IPO, Nicolas Huss became entitled to an Additional Incentive Bonus with a market value of €32,793,791
(at offer price of €11.30) payable for FY25.
The content of this Policy are
similar to the new Remuneration
Policy that will be submitted for
approval at the February 2026
AGM. The key difference between
the policy in force in FY 25 and the
new Remuneration Policy being
submitted for approval at the
February 2026 AGM is that the new
Remuneration Policy has been
drafted more tightly to ensure that
the incentive plan quantum limits
of the policy cannot be exceeded,
except for in limited circumstances
and as defined by the policy.
There have been no deviations
from the procedure for
the application of the FY25
Remuneration Policy at any given
time, nor have any temporary
exceptions to it been applied.
Information subject
toaudit
The information provided below
and up until the ‘Information
not subject to audit’ section is
auditable.
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Payments to past directors
No payments to past Directors were made in respect of FY25.
Payments for loss of office
No payments for loss of officer were made in respect of FY25.
FY25 Annual bonus
The Remuneration Committee considered the financial and non-financial performance outcomes relative to the
targets and determined that no bonus should be paid for FY25. A summary of performance against each metric is
set out below.
Measure Weighting
Committee assessment on
final achievement levels
Revenue 30% 11.5%
Adjusted EBITDA 30% 0.0%
Ecosystem Revenue
1
15% 0.0%
Net Promoter Score 15% 100.0%
ESG Index 10% 150.0%
Overall individual performance outcome based on all achievements and theRemuneration
Committee’s overall assessment and recommendation, approved by the Board 0%
1. Ecosystem Revenue = Revenue from Mobility and Experiences, Hoteltech and Fintech
Long-term incentives
No LTIP was due to vest in respect of the period under review.
Legacy incentives
As detailed in the Listing Prospectus, Nicolas Huss was eligible for an Additional Incentive Bonus which was
approved by the Board of HBG Ltd on 1 October 2024 and payable upon IPO if Admission to the Spanish Stock
Exchange occurred before the second quarter of FY 25 provided that Nicolas remained continuously employed
or under contract until Admission. The purpose of this incentive was to reward extraordinary value creation over
recent years. The gross value received by Nicolas was €32.79 million (excluding social security costs) in cash.
Nicolasreinvested a total of €16.5m into shares in the Group.
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Statement of Director shareholdings and share interests
A summary of Director share interests is set out below.
Director
Shares owned outright
on 30 September 2025
Unvested shares
subject to performance
conditions
Vested shares subject to
holding period
Shareholding
Requirement
(% salary/fee)
Current shareholding (%
of salary/ fee) Requirement met?
Nicolas Huss 1,437,538 169,435 0 200% 1476% Yes
Richard Solomons 371,695 0 0 N/A 534% N/A
Matthew Sabben-Clare 0 0 0 N/A N/A N/A
Jonah Enbar 0 0 0 N/A N/A N/A
Sabine Hansen Peck 0 0 0 N/A N/A N/A
Sabine Bendiek 0 0 0 N/A N/A N/A
Carla Stent 0 0 0 N/A N/A N/A
There has been no change in the share interests of Directors and their connected persons between 30 September and the date of this report.
None of the Directors had an interest in the shares of any subsidiary undertaking of the Company or in any significant contracts of the Group.
The Executive Directors have 5 years to meet their shareholding guidelines. The current CEO met this requirement at Admission and continues to hold shares well above the required minimum
level as of 30 September.
Share awards granted during the financial year
This table summarises the terms for share incentives awarded to Directors during FY25.
Director Type of award Date of grant
Number of
shares
1
Maximum Award
as % of salary
Face value at grant
(200% of base
salary)
2
Threshold vesting
(% of maximum
opportunity) Performance period Vesting date
Nicolas Huss Performance Share Units 01/05/2025 169,435 300% €1,400,214 47% 12 February 2025 – 30 September 2027 30 September 2027
The values in this table are rounded to the nearest €1,000.
1. The share price used to determine the number of shares under award is the average closing price over the 30 calendar days prior to grant (1 May 2025) being €8.264. The share price on the date of grant was €7.71 (being the average
closing price for 30 April, the closest preceding trading date to grant).
2. Awards are granted as Performance Share Units (PSUs), which represent a conditional right to receive HBX Group shares at the end of the cycle, subject to performance and are set using a target value (typically a % of base salary)
and the average share price before grant. At delivery, the number of shares delivered may increase up to 150% of the original grant if performance reaches the maximum level defined in the plan objectives.
Performance conditions attached to Long-term incentive awards granted during FY25
Measure
Weighting
(% of maximum)
Threshold performance
target
Target performance
target Maximum performance target
Vesting at threshold
(as % of maximum
opportunity)
Vesting at target
(as % of maximum
opportunity)
Vesting at
maximum
(as % of maximum
opportunity)
Relative TSR (percentile ranking of
the peer group) 30% Median Linear interpolation 75
th
percentile 47% Linear interpolation 100%
Cumulative Revenue FY25-27 30% 2,278 million euros 2,467 million euros 2,598 million euros 47% 67% 100%
Operating Free Cashflow Conversion
1
30% 90% 95% 100% 47% 67% 100%
ESG
2
10% 13% 15% 18% 47% 67% 100%
1. Operating Free Cashflow Conversion (Cash Conversion) as detailed in Alternative performance measures.
2. ESG is assessed based on the percentage of sustainable products in HBX Group’s platform.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 133
Remuneration Report
Information not subject to audit
The information provided below is not auditable, unless otherwise indicated.
TSR performance graph and history of CEO pay – Auditable
The Company’s shares were admitted to the Stock Exchanges of Madrid, Barcelona, Bilbao and
Valencia in February 2025. The chart below shows performance from the IPO until
30
th
September 2025.
External appointments
The Board is comfortable that external appointments held by the Directors do not impact on
the time that any Director devotes to the Company and there are no overboarding concerns.
Other
Malus and clawback clauses: These clauses were not applicable in the FY25.
During FY25, the CEO did not receive nor accrue any payment for early termination or
termination of their contracts, or advances, loans or guarantees, or payments made by
HBX Group to a third party to which the director provides services, or any other remunerative
item apart from the ones already mentioned.
The terms and conditions of the CEO’s contract in FY25 were the same as those described in
page 127.
Non-executive single figure of remuneration table for FY25 – Auditable
The table below sets out the remuneration receivable by the Non-Executive Directors in respect
of the year ending 30
th
September 2025. The single figure table includes Richard Solomons’
remuneration from 11 February 2025 being the date of the Reorganisation. Sabine Hansen
Peck, Sabine Bendiek and Carla Stent were all appointed on 13 February 2025 and therefore the
remuneration for these directors is from this date.
Director
FY25
Fees
€’000
FY25
Benefits
€’000
FY25 Total
remuneration
€’000
Chair – Richard Solomons
2
318 0 318
Independent Director – Sabine Hansen Peck 102 0 102
Independent Director – Sabine Bendiek 101 0 101
Independent Director – Carla Stent 102 0 102
Proprietary Director – Matthew Sabben-Clare
1
0 0 0
Proprietary Director – Jonah Enbar
1
0 0 0
All numbers are rounded to the nearest €1,000.
1. For Matthew Sabben-Clare and Jonah Enbar there is no remuneration payable under their letters
of appointment.
2. Richard Solomons received c. €5.71 million under the Additional Incentive Bonus (subject to IPO), c. €1.92
million under the New MIP Top Manager program (linked to IPO and performance outcomes), and c.
€1 million as a Special IPO Bonus (also contingent on IPO and performance results). Richard Solomons
reinvested €4.3m into shares in the Group.
3. Fees for Non-executive Directors are fixed and they are not eligible for bonuses, long-term incentives, or any
other variable remuneration.
The IBEX 35 has been chosen as the comparative Index as the major index for the Spanish
exchange.
FY25
CEO single figure of remuneration €512,000
Annual bonus payout (% of maximum) 0%
LTIP vesting (% of maximum) N/A
Percentage change in Executive Directors’ remuneration
Since this is the first year of listing for HBX Group plc post IPO, no prior year comparison
is available. Please refer to the single figure table for data pertaining to the current year.
Comparative figures will be provided from FY26 onwards.
60
70
80
90
100
110
120
130
HBX Group IBEX 35
13.02.2025 31.03.2025 30.04.2025 31.05.2025 30.06.2025 31.07.2025 31.08.2025 30.09.2025
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 134
Remuneration Report
Percentage change in Directors’ and colleague Remuneration
As this is the first year of the Group’s operation as a listed business a percentage change in remuneration has not
been included.
Implementation of Executive remuneration policy in FY26 – Auditable
Base salary for FY26: €700,107 (no increase vs FY25)
The bonus plan for FY26 will be subject to five metrics: Revenue (30%), Adjusted EBITDA (30%), Operating Free
Cash Flow Conversion (15%), Net Promoter Score (15%) and ESG Index comprising of employee volunteering,
CSRD compliance and E-NPS (10%). For FY26, Cash Conversion has replaced Ecosystem Revenue. The maximum
award will remain 314% of salary. The targets will be disclosed in next year’s report, as they are considered by the
Committee to be commercially sensitive.
The maximum LTIP award for FY26 will remain 300% of salary and will be subject to four metrics: Relative Total
Shareholder Returns (30%), Cumulative Revenue FY26- FY28 (30%), Adjusted Free Cash Flow Conversion (30%)
and ESG: percentage of sustainable products available in HBX Group platform (10%). The Committee is still in
the process of agreeing the precise targets which will be set prior to grant and full details will be disclosed at the
latest in the 2026 Directors Remuneration Report.
Implementation of Non-Executive Director policy in FY26
The table below sets out the pay policy for non-executive directors for FY26.
Fees
Annual Fees for
FY 26
Chair 500,000
Basic NED Fee 110,000
Chair of Audit & Risk Committee 52,000
Chair of Remuneration Committee 52,000
Member of Audit & Risk Committee 25,000
Member of Remuneration Committee 25,000
1. The Chair of the Board does not receive any fees outside of the Chair of the Board fee.
2. Chairs of Board Committees do not receive Committee membership fees.
Remuneration Committee
Committee activities
Remuneration Committee
functions shall mainly consist of
(i) determining and designing
the Remuneration Policy for
approval by shareholders, and
overseeing and monitoring the
implementation of the policy
(ii) review and implementation of
remuneration issues relating to the
Company and the Group, including
the remuneration and main
contractual terms of executive
directors and senior managers.
(iii) reviewing workforce pay and
incentive alignment with company
strategy and culture and providing
feedback to the Board.
Committee’s main activities in
2025were:
IPO related activities:
Approval of IPO related
incentive payouts
Post IPO activities:
Approval of Committee
advisors
Approval of Directors
Remuneration Policy
Approval of Executive
Committee competitiveness
analysis and compensation
strategy
Approval of remuneration
arrangements for FY26
including finalisation of
metrics and performance
targets for incentive plans
Approval of FY25 annual
bonus payouts
Advice to the Committee
The Committee is supported by
the HR and Reward team, the
Company Secretary and the
Finance team. No individual is
present at Committee meetings
when their remuneration is
under discussion.
During the year, the
Remuneration Committee
received advice from Willis
Towers Watson (WTW) who
were formally appointed
in July 2025. Advice to the
Committee in the period post-
IPO included market practice
and corporate governance
guidance, advice around the
revised remuneration policy
and disclosures for which
WTW was paid €50,100 on a
time spent basis. In addition,
WTW’s broader business
provided services relating to pay
transparency and equal pay.
The Committee is satisfied
that the advice it has received
has been objective and
independent. WTW is a
member of the Remuneration
Consultants Group and as such,
voluntarily operates under the
code of conduct in relation
to executive remuneration
consulting in the UK.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 135
Remuneration Report
As such, one of the primary duties
of the Remuneration Committee
is determining, designing, and
recommending to the Board
a formal Remuneration Policy,
overseeing and monitoring
the Remuneration Policy’s
implementation and key
remuneration issues relating to the
Company and the Group, including
the remuneration and main
contractual terms of executive
directors and senior managers.
Therefore, according to the Board
Regulations, within the framework
of the Remuneration Policy and
in consultation with the Chair
of the Board, the Remuneration
Committee shall determine the
total individual remuneration
package of the executive directors.
In addition, the Remuneration
Committee shall review the
design of all share-based incentive
schemes for approval by the Board
and, where required, by the General
Meeting of Shareholders. Its duties
will include determining each year
whether awards will be made, and
if so, the overall amount of such
awards, the individual awards for
executive directors and senior
managers and the performance
targets to be used.
The Board of Directors’
remuneration functions shall
mainly consist of (i) approving the
Remuneration Policy following
a proposal of the Remuneration
Committee and proposing it for
approval by shareholders at a
General Meeting, (ii) within the
framework of the Remuneration
Policy, the Articles of Association
and the Board Regulations, setting
the precise amount to be paid
to each non-executive director
as described in section 5, and (iii)
approving the introduction of new
share incentive plans or major
changes to existing plans, to be put
for shareholder approval.
Finally, under s. 439A of the UK
Companies Act, the remuneration
policy shall be approved by
ordinary resolution of a General
Meeting of the shareholders
and shall apply for a maximum
period of three (3) financial years.
The ordinary resolution to be
considered by the shareholders
shall be a separate item on the
General Meeting agenda. On those
grounds, shareholders will be asked
to approve a new remuneration
policy at the first AGM held after
Admission, which is expected
to be broadly consistent with the
present Policy.
Composition and profiles
from the Appointments and
Remuneration Committee
Detailed information can be found on
pages 89-90
Governing bodies
involved in the process of
determining, approving
and implementing the
Remuneration Policy
Under the provisions of the
Articles of Association, the
Board Regulations, and the
Remuneration Committee’s Terms
of Reference, the General Meeting,
the Board of Directors, and the
Remuneration Committee are
the Company’s corporate bodies
involved in determining, applying,
and reviewing the Remuneration
Policy.
The Company relies mainly on
input from the Remuneration
Committee to implement the
determination, review, and
application of the Remuneration
Policy (and references to the
Remuneration Policy in this
section include any future
directors’ remuneration policy),
and it provides recommendations
to the Board of Directors on
remuneration-related matters as
necessary.
Engagement with
Shareholders
The Remuneration Committee
engaged extensively with
shareholders to inform the design
of the proposed Remuneration
Policy. This process was completed
prior to Admission, with the key
elements of the Policy outlined
in the Prospectus. The complete
Remuneration Policy, detailed on
pages 123 to 130, will be presented
for shareholder approval at the
upcoming AGM. In late 2025,
acknowledging changes in the
Company’s shareholder base since
Admission, the Committee issued
a letter to major shareholders
requesting input and feedback on
the specifics of the proposed Policy.
Statement of voting
at AGM
There is no historical voting to
disclose on Directors’ remuneration
as the 2026 AGM will be the
Company’s first as a publicly listed
company. AGM voting outcomes
will be disclosed in future reports.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 136
Remuneration Report
Annual Report on Remuneration – CNMV Statistical Annex –
Auditable
Annual report on remuneration of Directors of listed companies Statistical Annex
(established by Circular 3/2021, of September 28, of the National Securities Market
Commission, which modifies Circular 4/2013, of June 12, which establishes the annual
remuneration report models of the Directors of listed public limited companies)
Overall summary of how remuneration policy was applied during
the year last ended
B.4 Report on the results of the consultative vote at the General Shareholders’
Meeting on remuneration in the previous year, indicating the number of votes
in favour, votes against, abstentions and blank ballots:
Number % of total
Votes cast N/A N/A
Number % of votes cast
Votes against N/A N/A
Votes in favour
Blank ballots
Abstentions
C ITEMISED INDIVIDUAL REMUNERATION ACCRUED BY EACH DIRECTOR
Name Type Period of accrual in year 2025
Nicolas Huss Executive Director From 11-Feb-25 to 30-Sep-25
Richard Solomons Non-Executive Chair From 11-Feb-25 to 30-Sep-25
Sabine Hansen Peck Independent Director From 13-Feb-25 to 30-Sep-25
Sabine Bendiek Independent Director From 13-Feb-25 to 30-Sep-25
Carla Stent Independent Director From 13-Feb-25 to 30-Sep-25
Matthew Sabben-Clare Proprietary Director From 11-Feb-25 to 30-Sep-25
Jonah Enbar Proprietary Director From 11-Feb-25 to 30-Sep-25
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 137
Remuneration Report
C.1 Complete the following tables regarding the individual remuneration of each director (including remuneration received for performing executive duties)
accrued during the year.
a. Remuneration from the reporting company:
i. Remuneration accrued in cash (thousands of euros)
Name
Fixed
Remuneration
Per diem
allowances
Remuneration for
membership of
Board’s committees Salary
Short-term
variable
remuneration
Long-term
variable
remuneration
Severance
payment Other items Total in 2025 Total in 2024
Nicolas Huss 0 0 0 445 0 0 0 0 445 N/A
Richard Solomons 318 0 0 0 0 0 0 0 318 N/A
Sabine Hansen Peck 69 0 33 0 0 0 0 0 102 N/A
Sabine Bendiek 69 0 32 0 0 0 0 0 101 N/A
Carla Stent 69 0 33 0 0 0 0 0 102 N/A
Matthew Sabben-Clare 0 0 0 0 0 0 0 0 0 N/A
Jonah Enbar 0 0 0 0 0 0 0 0 0 N/A
ii. Table of changes in share-based remuneration schemes and gross profit from vested shares or financial instruments
Financial instruments at
start of 2025
Financial instruments granted
during 2025
Financial instruments consolidated
during the year
Instruments
matured but
not exercised
Financial instruments at
end of 2025
Name Name of the Plan
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent
shares/
consolidated
Price of the
consolidated
shares
Gross
profit from
consolidated
shares or
financial
instruments
(thousands of €)
No. of
instruments
No. of
instruments
No. of
equivalent
shares
Nicolas Huss
Performance
Share Plan 0 0 169,435 169,435 0 0 0 0 0 169,435 169,435
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 138
Remuneration Report
iii. Long-term savings schemes
Name
Remuneration from consolidation of rights to
savings system
Year 2025 Year 2024
Nicolas Huss 44 N/A
Contribution over the year from the company (thousand €) Amount of accumulated funds (thousand €)
Name
Savings systems with consolidated
economic rights
Savings systems with unconsolidated
economic rights
Savings systems with consolidated
economic rights
Savings systems with unconsolidated
economic rights
Year 2025 Year 2024 Year 2025 Year 2024 Year 2025 Year 2024 Year 2025 Year 2024
Nicolas Huss 44 N/A 0 N/A 344 N/A 0 N/A
iv. Details of other items
Name Item
Remuneration
amount
Nicolas Huss Life Insurance 17
Nicolas Huss
Medical
Insurance 1
Nicolas Huss Car Allowance 5
b. Remuneration of directors of the listed company for seats on the boards of other subsidiary companies:
i. Remuneration accruing in cash (thousands of euros)
Name
Fixed
Remuneration
Per diem
allowances
Remuneration for
membership of Board’s
committees Salary Short-term variable remuneration
Long-term
variable
remuneration
Severance
payment
Other
items
Total in
2025
Total in
2024
Nicolas Huss 0 0 0 0 0 0 0 0 0 N/A
Richard Solomons 0 0 0 0 0 0 0 0 0 N/A
Sabine Hansen Peck 0 0 0 0 0 0 0 0 0 N/A
Sabine Bendiek 0 0 0 0 0 0 0 0 0 N/A
Carla Stent 0 0 0 0 0 0 0 0 0 N/A
Matthew Sabben-Clare 0 0 0 0 0 0 0 0 0 N/A
Jonah Enbar 0 0 0 0 0 0 0 0 0 N/A
ii. Table of changes in share-based remuneration schemes and gross profit from vested shares or financial instruments
Name Name of the Plan
Financial instruments at
the start of 2025
Financial instruments granted
during 2025 Financial instruments consolidated during the year
Instruments
matured but
not exercised
Financial instruments at
end of 2025
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent
shares
No. of
instruments
No. of
equivalent
shares/
consolidated
Price of the
consolidated
shares
Gross
profit from
consolidated
shares or
financial
instruments
(thousands of €)
No. of
instruments
No. of
instruments
No. of
equivalent
shares
N/A
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 139
Remuneration Report
iii. Long-term savings schemes
Name
Remuneration from consolidation of rights to
savings system
Year 2025 Year 2024
N/A N/A N/A
Contribution over the year from the company (thousands of €) Amount of accumulated funds (thousands of €)
Name
Savings systems with consolidated
economic rights
Savings systems with unconsolidated
economic rights
Savings systems with consolidated
economic rights
Savings systems with unconsolidated
economic rights
Year 2025 Year 2024 Year 2025 Year 2024 Year 2025 Year 2024 Year 2025 Year 2024
N/A N/A N/A N/A N/A N/A N/A N/A N/A
iv. Details of other items
Name Item
Remuneration
amount
N/A N/A N/A
c. Summary of remuneration (thousands of euros):
This summary must include the amounts corresponding to all the remuneration items included in this report that have accrued to each director, in thousands of euros.
Name
Remuneration accrued in the company Remuneration accrued in group companies
Total cash
remuneration
Gross profit of
consolidated
shares or
financial
instruments
Remuneration
for long-term
savings systems
Remuneration
for other items
Total 2025
company
Total cash
remuneration
Gross profit of
consolidated
shares or
financial
instruments
Remuneration
for long-term
savings systems
Remuneration
for other items
Total 2025
group
Total 2025
company +
group
Nicolas Huss 445 0 44 23 512 0 0 0 0 0 512
Richard Solomons 318 0 0 0 318 0 0 0 0 0 318
Sabine Hansen Peck 102 0 0 0 102 0 0 0 0 0 102
Sabine Bendiek 101 0 0 0 101 0 0 0 0 0 101
Carla Stent 102 0 0 0 102 0 0 0 0 0 102
Matthew Sabben-Clare 0 0 0 0 0 0 0 0 0 0 0
Jonah Enbar 0 0 0 0 0 0 0 0 0 0 0
Total 1,068 0 44 23 1,135 0 0 0 0 0 1,135
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 140
Remuneration Report
C.2 Indicate the evolution in the last five years of the amount and percentage variation of the remuneration accrued by each of the directors of the listed company
who have held this position during the year, the consolidated results of the company and the average remuneration on an equivalent basis with regard to full-time
employees of the company and its subsidiaries that are not directors of the listed company.
Total amounts accrued and % annual variation (values shown below are in thousands of euros)
2025
% variation
2025/2024 2024
% variation
2024/2023 2023
% variation
2023/2022 2022
% variation
2022/2021 2021
Executive directors
Nicolas Huss 512 N/A N/A N/A N/A N/A N/A N/A N/A
Non-Executive Directors
Richard Solomons 318 N/A N/A N/A N/A N/A N/A N/A N/A
Sabine Hansen Peck 102 N/A N/A N/A N/A N/A N/A N/A N/A
Sabine Bendiek 101 N/A N/A N/A N/A N/A N/A N/A N/A
Carla Stent 102 N/A N/A N/A N/A N/A N/A N/A N/A
Mathew Sabben-Clare 0 N/A N/A N/A N/A N/A N/A N/A N/A
Jonah Enbar 0 N/A N/A N/A N/A N/A N/A N/A N/A
Company results (53000) N/A N/A N/A N/A N/A N/A N/A N/A
Average employee remuneration 50 N/A N/A N/A N/A N/A N/A N/A N/A
Observations
This annual remuneration report was approved by the Board of Directors of the company in its meeting of 25/11/2025.
Indicate whether any director voted against or abstained from approving this report.
Yes No
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 141
Remuneration Report
The Company’s Board of directors
presents the annual report and
financial statements for the year
ended 30 September 2025 for the
purposes of the Companies Act
2006.
The Board would like to draw to your
attention to the forward-looking
statements disclaimer which can
be found on pages 6 to 83.
Directors’ report
disclosures
The Board takes the view that
some of the matters required to be
disclosed in the Directors’ report
are of strategic importance and
these are, therefore, included in the
Company’s Strategic report, which
is on pages 6 to 83 as permitted by
the Companies Act 2006. Relevant
information below, which is
contained elsewhere in this Annual
Report, is incorporated by cross
reference.
Employees
We have several methods by
which the Board engages with
our employees as stakeholders.
The employee voice surveys are
fed back to the board to inform its
decision-making.
For more on employee
engagement see page 32.
Group subsidiaries
As a Group that operates globally,
the Company’s operations
and activities are carried out
by subsidiaries, branches and
scientific/ representative offices
established under the laws of
many jurisdictions. A full list of
subsidiaries is provided at Note
19 of the Consolidated Financial
Statements.
Board of Directors
The details of the directors can be
found on pages 89 to 90. Apart
from those changes at the time
of the IPO, there were no changes
to the directors during the year.
Prior to the IPO, Abigail Dunning
and Richard Wheatley had been
directors of the Company for part
of the financial year.
In accordance with the Articles,
the Companies Act 2006, and
any directions given by special
resolution, the Board manages
the Company’s business and
may exercise all its powers.
The Articles set out the directors’
powers. You can view these on
the company’s website at:
www.hbxgroup.com. Details of the
directors’ remuneration, service
contracts, employment contracts
and interests in the shares of the
Company can be found in the
Directors’ Remuneration report on
pages 119 to 141.
The Articles permit the company
to indemnify its officers, and
officers of any associated company,
against liabilities arising from
conducting company business,
to the extent permitted by
law. As such, the Company has
executed deeds of indemnity for
each director’s benefit, regarding
liabilities that may attach to them
in their capacity as directors of the
company or associated companies.
These indemnities are qualifying
third-party indemnities as defined
by section 234 of the Companies
Act 2006. No amount was paid
under any of these indemnities
during the year. The Company
maintains directors’ and officers’
liability insurance. This provides
appropriate cover for legal actions
brought against its directors.
Principal activities
The Company and its Subsidiaries
(the Group) is the leading
independent B2B Travel
Marketplace. It offers a network
of interconnected travel tech
products and services to partners
such as Online Marketplaces, tour
operators, travel advisors, airlines,
loyalty programs, destinations and
travel suppliers.
It is a publicly traded company,
incorporated in England and Wales
under company number 15364642.
Detailed information about the
Company’s investments and
subsidiaries as of 30 September
2025 can be found in Note 19 of the
Financial Statements.
The principal activity of the
Company is to serve as the holding
company for the group. As of the
date of this report, the directors
are not aware of any significant
changes in the group’s activities
anticipated for the upcoming year.
Results and dividend
policy
The Group’s results for the year
ended 30 September 2025 are set
out in the Financial Statements
and Consolidated Statement of
profit and loss on page 156.
The Company will develop a
Dividend policy that looks to
balance all its stakeholders’
interests while ensuring the long-
term success of the company.
Appointment and
retirement of directors
The appointment and retirement
of directors are governed by
the Company’s Articles and the
Companies Act.
In alignment with the provisions of
the Articles, at every AGM following
the adoption of the Articles (which
occurred immediately prior to
the IPO, on 27 January 2025), all
directors will retire from office
and (to the extent they are willing
to act), stand for re-appointment.
The Board, or Shareholders, by
ordinary resolution, may appoint
additional directors, provided that
such persons are willing to act as
a director and the total number
of directors does not exceed the
limit set in the Articles. Any director
so appointed will hold office until
the next AGM, at which they will
retire and, in accordance with the
Articles, provided they are willing to
act, stand for re-appointment.
Directors’ Report
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 142
Directors’ Report
The Articles provide that those
Shareholders of the Company who
are subject to a special Canadian
legal regime which restricts
the number of securities of a
corporation with voting rights to
appoint or remove the directors
that the member can invest in
(such as the Canada Pension Plan
Investment Board Regulations
(SOR/99-190) or the Pension
Benefits Standards Regulations
(Canada)) shall be limited in the
number of votes that they may
cast at a general meeting, or on
any other shareholder resolution, in
connection with the appointment
or removal of directors to a
maximum of thirty per cent (30%)
of the votes that are entitled to
vote in respect of the appointment
or removal of directors on such
resolution after taking into account
that aforementioned thirty per
cent (30%) threshold limitation.
Consequently, the voting rights
corresponding to the shares held
by these Shareholders (or which
they may hold under any other
title, including, where appropriate,
as a result of contractual voting
syndication agreements or by proxy
or voting delegations by other
Shareholders) in excess of the thirty
per cent (30%) threshold shall be
suspended. As of 21 November
2025, being the last practicable
date, the Company does not
currently have any shareholders
that are impacted by this provision.
Detailed biographies of the current
directors are available on pages
89 to 90.
Directors’ interests
Details of the directors’ holdings
and options granted over the
Company’s ordinary shares are set
out in the Directors’ Remuneration
report on page 133.
In accordance with the Companies
Act, directors are legally required
to avoid any situations where
their interests might conflict with
those of the company, unless
such conflicts are authorised
by the Board. The Board has
established a formal procedure
for managing conflicts of interest.
It is responsible for determining
whether new situations require
authorisation and, if so, whether
such authorisation can be granted.
The Company’s Articles include
provisions that allow directors
to authorize potential conflicts
of interest, ensuring they do not
breach their statutory duties.
Share capital
The Company has a single class of
ordinary shares, each granting one
vote at general meetings.
As at 30 September 2025, the
Company’s issued share capital was
247,239,581 ordinary shares of €0.01
each, totalling €2,472,395.81.
The shares are represented by book
entries and the entity responsible
for maintaining the corresponding
accounting records is Sociedad
de Gestión de los Sistemas
de Registro, Compensación
y Liquidación de Valores, S.A.
Unipersonal (Iberclear), the Spanish
Depository, with registered office
at Plaza de la Lealtad, 1, 28014
Madrid, Spain. For this purpose,
legal title over all shares has
been transferred by the relevant
holders for nil consideration to
Iberclear, which is the legal holder
of the shares, which have been
dematerialised, and Iberclear has
made the relevant registrations
in favour of the accredited
owners of the shares, recording
these as Economic Interests, or
EIs. The Articles record that the
ordinary shares in the capital
of the Company are registered
and settled through the Spanish
Depository.
Dividends
The Company may make
distributions to the shareholders,
whether from profits or from its
freely distributable reserves, only
insofar as its shareholders’ equity
exceeds the sum of the paid-
up and called-up share capital
plus the reserves required to be
maintained by English law or
pursuant to the Articles. As at the
date of the IPO, the Company had
not established a specific dividend
policy but indicated that, subject
to any applicable legal or statutory
requirements and the availability of
distributable profits and reserves,
the Company was targeting a
dividend pay-out ratio of 20%
over the Group’s consolidated
profit after taxation for FY 2026
to FY 2029.
No dividends were declared in
FY 2025.
Financial risk management
The Group’s financial risk
management objectives and
policies, including its use of
financial instruments, are set out
in Note 17 to the Consolidated
Financial Statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 143
Directors’ Report
Substantial shareholders
The processes by which the Company seeks to understand the views of its shareholders are set
out on page 33.
As at 30 September 2024 and 21 November 2025, being the last practicable date, the Company
had been notified by its substantial shareholders of the following interests in the Company’s
Economic Interests:
Significant Direct and Indirect shareholders at 30 September 2025
Name or company name of
shareholder
% of voting rights attached
to the shares
% of voting rights through
financial instruments
% of total
voting rightsDirect Indirect Direct Indirect
Canada Pension Plan
Investment Board 27.86 27.86
EQT Fund Management
S.À R.L. 11.94 11.94
Fidelity Funds Sicav 5.09 5.09
Fidelity International
Limited 8.04 8.04
KIWI Investments Holding
II SCSP 11.94 11.94
Millenium Group
Management LLC 1.19 1.19
Prometheus Aggregator
S.à r.l 27.86 27.86
Breakdown of the indirect holding
Name or company name of the indirect
owner
Name or
company name
of the direct
owner
% of voting rights
attached to the
shares
% of voting rights
through financial
instruments
% of total
voting rights
EQT Fund Management S.À R.L.
Kiwi Feeder
S.à r.l 11.94 11.94
Fidelity International Limited
Fidelity Funds
Sicav 8.04 8.04
Kiwi Investments Holding II SCSP
Kiwi Feeder
S.à r.l 11.94 11.94
Millenium Group Management LLC
Millenium
Partners, LP 1.19 1.19
Restrictions on voting rights
Shareholders have the right to vote on significant Company decisions during general meetings
either in person or by proxy, except that: (i) there shall be no voting of shares on which money
is owed to the company and (ii) no voting rights attached to a share may be exercised at
any general meeting, at any adjournment of it, or at any poll called in relation to it, unless all
amounts payable to the Company in respect of that share have been paid.
Voting rights can be exercised in person, by proxy, or by a corporate representative for corporate
members. Proxy forms must be submitted at least 48 hours before the meeting or any
adjourned meeting.
Restrictions on transfer of shares
The directors have the authority to refuse the registration of any transfer of shares in certificated
form, at their sole discretion and without providing a reason, as long as the shares are not fully
paid. However, this discretion must not be used in a manner that hinders the open and proper
trading of shares within that class. This process ensures that share transfers are conducted in
compliance with legal and regulatory requirements, maintaining the integrity and transparency
of share ownership records.
Articles of Association
Amendments to the Articles will require the consent of at least 75% of the members by special
resolution. Once the Articles have been amended, a copy of the new version would be filed,
with a copy of the special resolution, at Companies House within 15 days.
Political donations
No political donations were made in the year ended 30 September 2025.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 144
Directors’ Report
Directors’ responsibility
statement
The directors are responsible for
preparing the Annual Report
and Accounts and the financial
statements in accordance with
applicable law, regulation and
accounting standards. Company
law requires the directors to
prepare financial statements for
each financial year. Under that
law the directors have prepared
the group financial statements in
accordance with United Kingdom
Generally Accepted Accounting
Practice (United Kingdom
Accounting Standards, comprising
FRS 101, ‘Reduced Disclosure
Framework’ and applicable law).
The group has also prepared
financial statements in accordance
with international financial
reporting standards adopted
pursuant to Regulation (EC) No
1606/2002 as it applies to the
European Union.
A detailed Statement of directors’
responsibilities in respect of the
financial statements is included
within the Financial Statements, on
page 147.
Directors’ Report
In addition to the information set
out herein, this Directors’ Report
incorporates by reference the
following sections of this Annual
Report:
Strategic Report from page 6.
Corporate Governance from
page 85.
Statement of Directors’
responsibilities, including
Disclosure of information to
auditors on page 147.
Stakeholder engagement on
pages 31 to 42.
Note 19 to the Consolidated
Financial Statements (Related-
party transactions) from
page 189.
Note 22 to the Consolidated
Financial Statements (Post
balance sheet events) from
page 197.
Shareholder information from
page 208.
This report was approved by the
Board on 25 November 2025 and
signed on its behalf by
Nicolas Huss
Richard Solomons
Matthew Sabben-Clare
Jonah Enbar
Sabine Hansen Peck
Sabine Bendiek
Carla Stent
Registered address: 7th Floor,
Tower 42, 25 Old Broad Street,
London, EC2N 1HN
Registered number: 15364642
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 145
Statement of Directors’ Responsibilities
Financial
Statements
Statement of Directors’
responsibilities in respect
ofthefinancial statements
147
Independent auditors’ report
148
Consolidated statement of profit
or loss
156
Consolidated statement of
comprehensive income or expense
156
Consolidated statement of
financial position
157
Consolidated statement of changes
in equity
158
Consolidated statement of
cash flows
159
Notes to the consolidated
financial statements
160
Corporate information
160
Summary of material accounting
policy information
160
Critical accounting judgements and estimates
169
Revenue from contracts with customers
171
Other income and other costs
171
Operating expenses
171
Finance costs and income
173
Investment in associate
173
Taxation
174
Loss per share
176
Goodwill and other intangible assets
176
Business combination
178
Property, plant and equipment
179
Trade receivables and other assets
180
Trade payables and other liabilities
180
Provisions for liabilities
181
Financial assets and financial liabilities
181
Issued capital and reserves
189
Related party disclosures
189
Share-based payments
195
Other information
197
Subsequent events
197
Company statement of
financial position
198
Company statement of changes
in equity
199
Notes to the company
financial statements
200
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 146
Statement of directors’ responsibilities in respect
of the financial statements
The directors are responsible for preparing the Annual Report and Accounts and the financial
statements in accordance with applicable law and regulation.
Company law requires the directors to prepare financial statements for each financial year.
Under that law the directors have prepared the group financial statements in accordance with
UK-adopted international accounting standards and the company financial statements in
accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom
Accounting Standards, comprising FRS 101 “Reduced Disclosure Framework”, and applicable law).
The group has also prepared financial statements in accordance with international financial
reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the
European Union.
Under company law, directors must not approve the financial statements unless they are
satisfied that they give a true and fair view of the state of affairs of the group and company
and of the profit or loss of the group for that period. In preparing the financial statements,
thedirectors are required to:
select suitable accounting policies and then apply them consistently;
state whether applicable UK-adopted international accounting standards and international
financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies
in the European Union have been followed for the group financial statements and United
Kingdom Accounting Standards, comprising FRS 101 have been followed for the company
financial statements, subject to any material departures disclosed and explained in the
financial statements;
make judgements and accounting estimates that are reasonable and prudent; and
prepare the financial statements on the going concern basis unless it is inappropriate
topresume that the group and company will continue in business.
The directors are responsible for safeguarding the assets of the group and company and hence
for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The directors are also responsible for keeping adequate accounting records that are sufficient
to show and explain the group’s and company’s transactions and disclose with reasonable
accuracy at any time the financial position of the group and company and enable them to
ensure that the financial statements and the Directors’ Remuneration Report comply with
theCompanies Act 2006.
The directors are responsible for the maintenance and integrity of the company’s website.
Legislation in the United Kingdom governing the preparation and dissemination of financial
statements may differ from legislation in other jurisdictions.
Directors’ confirmations
Each of the directors, whose names and functions are listed in Governance Report confirm that,
to the best of their knowledge:
the group financial statements, which have been prepared in accordance with UK-adopted
international accounting standards and international financial reporting standards adopted
pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union, give a true
and fair view of the assets, liabilities, financial position and loss of the group;
the company financial statements, which have been prepared in accordance with United
Kingdom Accounting Standards, comprising FRS 101, give a true and fair view of the assets,
liabilities and financial position of the company; and
the Strategic Report includes a fair review of the development and performance of the
business and the position of the group and company, together with a description of the
principal risks and uncertainties that it faces.
the digital files correspond in full with the consolidated annual accounts, and are presented,
and have been marked up, in all material respects, in accordance with the formatting and
mark up requirements set out in the Delegated Regulation (EU) 2019/815 of 17 December
2018 of the European Commission (“ESEF Regulation”).
In the case of each director in office at the date the directors’ report is approved:
so far as the director is aware, there is no relevant audit information of which the group’s
andcompany’s auditors are unaware; and
they have taken all the steps that they ought to have taken as a director in order to make
themselves aware of any relevant audit information and to establish that the group’s and
company’s auditors are aware of that information.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 147
Statement of Directors’ responsibilities in respect ofthefinancial statements
Independent auditors’ report to the members of HBX Group
International Plc
Report on the audit of the financial statements
Opinion
In our opinion:
HBX Group International Plc’s group financial statements and company financial statements
(the “financial statements”) give a true and fair view of the state of the group’s and of the
company’s affairs as at 30September2025 and of the group’s loss and the group’s cash flows
for the year then ended;
the group financial statements have been properly prepared in accordance with UK-
adopted international accounting standards as applied in accordance with the provisions of
the Companies Act 2006;
the company financial statements have been properly prepared in accordance with United
Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards,
including FRS 101 “Reduced Disclosure Framework”, and applicable law); and
the financial statements have been prepared in accordance with the requirements of the
Companies Act 2006.
We have audited the financial statements, included within the Annual Report and Accounts
(the “Annual Report”), which comprise: the Consolidated statement of financial position and
the Company statement of financial position as at 30September2025; the Consolidated
statement of profit or loss, the Consolidated statement of comprehensive income or expense,
the Consolidated statement of changes in equity, the Company statement of changes in equity
and the Consolidated statement of cash flows for the year then ended; and the notes to the
financial statements, comprising material accounting policy information and other explanatory
information.
Separate opinion in relation to international financial reporting standards
adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the
European Union
As explained in note 2 to the financial statements, the group, in addition to applying UK-
adopted international accounting standards, has also applied international financial reporting
standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European
Union.
In our opinion, the group financial statements have been properly prepared in accordance with
international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002
as it applies in the European Union.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs
(UK)”), International Standards on Auditing issued by the International Auditing and Assurance
Standards Board (“ISAs”) and applicable law. Our responsibilities under ISAs (UK) and ISAs
are further described in the Auditors’ responsibilities for the audit of the financial statements
section of our report. We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Independence
We remained independent of the group in accordance with the ethical requirements that are
relevant to our audit of the financial statements in the UK, which includes the FRC’s Ethical
Standard, as applicable to listed entities, and the International Code of Ethics for Professional
Accountants (including International Independence Standards) issued by the International
Ethics Standards Board for Accountants (IESBA Code), and we have fulfilled our other ethical
responsibilities in accordance with these requirements.
Our audit approach
Context
HBX Group International plc became the parent company of the group on 11 February 2025.
Previously, the ultimate parent company was HBG Limited, which issued special-purpose
consolidated financial information, including for the year ended 30 September 2024, prior to
the admission of the company’s shares for trading on the stock exchanges of Madrid, Barcelona,
Bilbao, and Valencia (the Spanish Stock Exchanges). The audited financial statements of the
group are prepared as if the company had been the parent entity of the consolidated group
for the years ended 30 September 2025 and 30 September 2024. This was considered an
appropriate approach in accordance with the principles of International Accounting Standard
8 Accounting Policies, Changes in Accounting Estimates and Errors. Further information is
included in note 2 to the financial statements. Following the company’s admission to trading
on the Spanish Stock Exchanges, we have reviewed our audit approach, including our risk
assessment, to ensure that it aligns with the requirements for a listed group and addresses all
applicable laws and regulations in both the United Kingdom and Spain.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 148
Independent auditors’ report
Overview
Audit scope
We performed full scope audit procedures over the parent company and nine further
components in the group. Procedures over material financial statements lines were
performed over one further component.
Separate audit procedures were performed in relation to consolidation adjustments and
balances which arise or eliminate on consolidation of the group financial statements,
including goodwill.
Key audit matters
Impairment of goodwill and other intangible assets (group)
Recoverability of investment in, and the loan to, subsidiary (parent)
Materiality
Overall group materiality: €10.7m (2024: €9.9m) based on 2.5% of Operating profit adjusted
to exclude non-underlying items, depreciation, amortisation, non-recurring employee costs
(including related social security) and other non-operating charges (“Adjusted EBITDA”).
Overall company materiality: €54.1m (2024: €0m) based on 1% of total assets.
Performance materiality: €8.1m (2024: €7.4m) (group) and €40.6m (2024: €0m) (company).
The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material
misstatement in the financial statements.
Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most
significance in the audit of the financial statements of the current period and include the most
significant assessed risks of material misstatement (whether or not due to fraud) identified by
the auditors, including those which had the greatest effect on: the overall audit strategy; the
allocation of resources in the audit; and directing the efforts of the engagement team. These
matters, and any comments we make on the results of our procedures thereon, were addressed
in the context of our audit of the financial statements as a whole, and in forming our opinion
thereon, and we do not provide a separate opinion on these matters.
As a result of the group’s completion of its Initial Public Offering in February 2025 and its
resulting status as a listed entity, key audit matters have been included for the first time this
year.
This is not a complete list of all risks identified by our audit.
Key audit matter How our audit addressed the key audit matter
Impairment of goodwill and other intangible assets (group)
The group had goodwill of
€1,524.0m (2024: €1,535.0m) and
other intangible assets of €463.0m
(2024: €517.0m) at 30 September
2025 which are significant in the
context of the overall balance sheet
of the group. We consider this to
be a key audit matter because the
estimates underlying the assessment
of the recoverability of goodwill
and intangible assets are subject
to high estimation uncertainty. In
particular, we focused our audit effort
on the “value-in-use”calculations
supporting the valuation of goodwill
and other intangible assets. The
directors’ assessment of the “value
in use” involves estimates about
the future results of the business,
particularly assumptions around
the underlying performance of the
group, long term growth rate and
the weighted average cost of capital
applied to future cash flow forecasts,
where there is a higher degree
of sensitivity. Refer to accounting
policies and Notes 3 and 11 of the
financial statements for the directors’
disclosures of relevant estimates.
Our procedures included the following:
Understanding the business processes and controls
related to the assessment of the carrying value of
goodwill and other intangible assets.
Assessing the reasonableness of the impairment
model and understanding the directors’ process and
judgements utilised for developing estimates and
assumptions. This included agreeing the cash flow
forecasts to the board approved budgets.
Performing a retrospective review of the prior year
estimates by comparing them to actual results in the
current year.
Assessing the reasonableness of the weighted
average cost of capital and long term growth rate
assumptions used by the directors.
Performing sensitivity analyses based on reasonably
possible downside scenarios, which also considered a
potential impact of climate change.
Considering and understanding the difference
between management’s value in use model and the
group’s market capitalisation.
Checking the mathematical accuracy of the
calculations.
Reviewing the disclosures in the financial statements
in respect of the carrying value of goodwill and
other intangible assets. Based on the procedures
performed, we noted no material issues from our
work.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 149
Independent auditors’ report
How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give
an opinion on the financial statements as a whole, taking into account the structure of the
group and the company, the accounting processes and controls, and the industry in which they
operate.
HBX Group International Plc has its corporate headquarters in London, the United Kingdom,
and operating headquarters in Mallorca, Spain. The worldwide engagement team is aligned to
HBX Group International Plc’s geographical organisation and largely reflects its management
structure. As HBX Group International Plc’s corporate headquarters are based in the UK, the
group engagement team is also based in the UK, supported by component teams in Spain and
Singapore.
Where work was performed by a component team in Spain and a component team in
Singapore, we determined the level of our involvement needed in those local operations to be
able to conclude whether sufficient appropriate audit evidence had been obtained as a basis
for our opinion on the consolidated financial statements as a whole. We issued formal, written
instructions to the component teams outside the United Kingdom, setting out the work to be
performed by them and maintained regular communication throughout the audit cycle. These
interactions included a site visit in Mallorca, Spain, participating in the planning and clearance
meetings with a component team in Spain (who reported to us on a number of Spanish
entities, an entity in Switzerland and an entity in Dubai) and a component team in Singapore
(who reported to us on an entity in Singapore), holding regular conference calls, as well as
reviewing work papers and assessing matters reported to us. Work over the UK components
was performed by the group audit team.
In total, including the parent company, there were 10 components subject to a full-scope audit
of their financial information. This includes the work performed by the component audit teams
and specific centralized procedures undertaken by the group audit team over certain balances
and items for the purposes of the group audit. Procedures over material financial statements
line items were performed over one further component to gain sufficient audit coverage in
the consolidated financial statements. At the group level, we tested the carrying amount
of goodwill and the investment in associate as well as carrying out analytical procedures
on selected components not covered by the procedures described above. Additional audit
procedures were performed by the group engagement team in relation to consolidation
adjustments. The testing approach ensured that appropriate audit evidence was obtained
over all financial statement line items in order to support our opinion on the group financial
statements as a whole.
Key audit matter How our audit addressed the key audit matter
Recoverability of investment in, and the loan to, subsidiary (parent)
As presented on the company’s
statement of financial position,
the company held an investment
in a subsidiary of €2,302.0m (2024:
nil) and a loan to a subsidiary
of €2,914.0m (2024: €nil) at 30
September 2025. We consider this to
be a key audit matter because the
assessment of the recoverability of
these assets required application of
directors’ judgement, particularly
in determining whether any
impairment indicators have arisen
that trigger the need for a formal
impairment assessment and in
assessing whether the carrying
value of the investment and loan
can be supported by the recoverable
amount. Refer to notes d, g and h of
the company financial statements.
Our procedures included the following:
Understanding the business processes and controls
related to the assessment of the recoverability of the
investment in, and the loan to, subsidiary.
Evaluating the directors’ assessment of whether any
indicators of impairment existed.
Assessing the recoverable value of the investment in,
and the loan to, subsidiary by reference to the “value in
use” of the investment and the loan with reference to the
directors’ intentions for the settlement of group-wide
loan arrangements.
Verifying that the recoverable values of the investment
and the loan were consistent with the recoverable value
of the group which was tested for goodwill impairment
purposes, leveraging the audit work undertaken as part
of the group audit.
Reviewing the disclosures in the financial statements in
respect of the carrying value of investment in, and the
loan to, subsidiary. Based on the procedures performed,
we noted no material issues from our work.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 150
Independent auditors’ report
The impact of climate risk on our audit
As part of our audit we made enquiries of management to understand the extent of the
potential impact of climate risk on the group’s and company’s financial statements, and we
remained alert when performing our audit procedures for any indicators of the impact of
climate risk. Our procedures did not identify any material impact as a result of climate risk on
the group’s and company’s financial statements.
Materiality
The scope of our audit was influenced by our application of materiality. We set certain
quantitative thresholds for materiality. These, together with qualitative considerations,
helped us to determine the scope of our audit and the nature, timing and extent of our audit
procedures on the individual financial statement line items and disclosures and in evaluating
the effect of misstatements, both individually and in aggregate on the financial statements as a
whole.
Based on our professional judgement, we determined materiality for the financial statements
as a whole as follows:
Financial statements - group Financial statements - company
Overall
materiality
€10.7m (2024: €9.9m). €54.1m (2024: €0m).
How we
determined it
2.5% of Operating profit adjusted
to exclude non-underlying items,
depreciation, amortisation, non-
recurring employee costs (including
related social security) and other
non-operating charges (“Adjusted
EBITDA”)
1% of total assets
Rationale for
benchmark
applied
We have applied this Adjusted
EBITDA benchmark, a metric
used by management to assess
the underlying performance of
this profit-orientated business, in
the absence of indicators that an
alternative benchmark would be
appropriate.
The use of this benchmark is considered
to be a generally accepted auditing
practice for non-profit oriented holding
entities. We believe that total assets
is an appropriate benchmark for this
holding company.
For each component in the scope of our group audit, we allocated a materiality that is less than
our overall group materiality. The range of materiality allocated across components was €2.0m
and €9.0m. Certain components were audited to a local statutory audit materiality that was also
less than our overall group materiality.
We use performance materiality to reduce to an appropriately low level the probability that
the aggregate of uncorrected and undetected misstatements exceeds overall materiality.
Specifically, we use performance materiality in determining the scope of our audit and the
nature and extent of our testing of account balances, classes of transactions and disclosures,
for example in determining sample sizes. Our performance materiality was 75% (2024: 75%) of
overall materiality, amounting to €8.1m (2024: €7.4m) for the group financial statements and
40.6m (2024: €0m) for the company financial statements.
In determining the performance materiality, we considered a number of factors - the history
of misstatements, risk assessment and aggregation risk and the effectiveness of controls - and
concluded that an amount at the upper end of our normal range was appropriate.
We agreed with those charged with governance that we would report to them misstatements
identified during our audit above €1.1m (group audit) (2024: €1.0m) and €5.4m (company
audit) (2024: €0m) as well as misstatements below those amounts that, in our view, warranted
reporting for qualitative reasons.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 151
Independent auditors’ report
Conclusions relating to going concern
Our evaluation of the directors’ assessment of the group’s and the company’s ability to continue
to adopt the going concern basis of accounting included:
Testing the appropriateness of management’s cash flow forecasts and performing a
retrospective review of actual performance to the prior year model;
Reviewing the debt agreements to confirm the terms and conditions, including covenants,
are consistent with management’s model;
Reviewing management’s base case and severe but plausible downside scenario, ensuring
the directors have considered all appropriate factors, including the cash flows, the liquidity
position of the group, available borrowing facilities, the timing of contractual debt
repayments and the relevant covenants; and
Performing sensitivity analysis to assess the impact of movements in significant
assumptions on the overall liquidity headroom and covenants.
Based on the work we have performed, we have not identified any material uncertainties
relating to events or conditions that, individually or collectively, may cast significant doubt on
the group’s and the company’s ability to continue as a going concern for a period of at least
twelve months from when the financial statements are authorised for issue.
In auditing the financial statements, we have concluded that the directors’ use of the going
concern basis of accounting in the preparation of the financial statements is appropriate.
However, because not all future events or conditions can be predicted, this conclusion is not a
guarantee as to the group’s and the company’s ability to continue as a going concern.
Our responsibilities and the responsibilities of the directors with respect to going concern are
described in the relevant sections of this report.
Reporting on other information
The other information comprises all of the information in the Annual Report other than
the financial statements and our auditors’ report thereon. The directors are responsible for
the other information. Our opinion on the financial statements does not cover the other
information and, accordingly, we do not express an audit opinion or, except to the extent
otherwise explicitly stated in this report, any form of assurance thereon.
In connection with our audit of the financial statements, our responsibility is to read the other
information and, in doing so, consider whether the other information is materially inconsistent
with the financial statements or our knowledge obtained in the audit, or otherwise appears
to be materially misstated. If we identify an apparent material inconsistency or material
misstatement, we are required to perform procedures to conclude whether there is a material
misstatement of the financial statements or a material misstatement of the other information.
If, based on the work we have performed, we conclude that there is a material misstatement of
this other information, we are required to report that fact. We have nothing to report based on
these responsibilities.
With respect to the Strategic report and Director’s Report, we also considered whether the
disclosures required by the UK Companies Act 2006 have been included.
Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us
also to report certain opinions and matters as described below.
Strategic report and Director’s Report
In our opinion, based on the work undertaken in the course of the audit, the information given
in the Strategic report and Director’s Report for the year ended 30September2025 is consistent
with the financial statements and has been prepared in accordance with applicable legal
requirements.
In light of the knowledge and understanding of the group and company and their environment
obtained in the course of the audit, we did not identify any material misstatements in the
Strategic report and Director’s Report.
Directors’ Remuneration
In our opinion, the part of the Remuneration Report to be audited has been properly prepared
in accordance with the Companies Act 2006.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 152
Independent auditors’ report
Responsibilities for the financial statements and the audit
Responsibilities of the directors for the financial statements
As explained more fully in the Statement of director’s responsibilities in respect of the financial
statements, the directors are responsible for the preparation of the financial statements in
accordance with the applicable framework and for being satisfied that they give a true and fair
view. The directors are also responsible for such internal control as they determine is necessary
to enable the preparation of financial statements that are free from material misstatement,
whether due to fraud or error.
In preparing the financial statements, the directors are responsible for assessing the group’s
and the company’s ability to continue as a going concern, disclosing, as applicable, matters
related to going concern and using the going concern basis of accounting unless the directors
either intend to liquidate the group or the company or to cease operations, or have no realistic
alternative but to do so.
Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as
a whole are free from material misstatement, whether due to fraud or error, and to issue an
auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, but
is not a guarantee that an audit conducted in accordance with ISAs (UK) and ISAs will always
detect a material misstatement when it exists. Misstatements can arise from fraud or error and
are considered material if, individually or in the aggregate, they could reasonably be expected
to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations.
We design procedures in line with our responsibilities, outlined above, to detect material
misstatements in respect of irregularities, including fraud. The extent to which our procedures
are capable of detecting irregularities, including fraud, is detailed below.
Based on our understanding of the group and industry, we identified that the principal risks
of non-compliance with laws and regulations related to employment and data protection
legislation, and we considered the extent to which non-compliance might have a material
effect on the financial statements. We also considered those laws and regulations that have a
direct impact on the financial statements such as tax legislation, the Companies Act 2006 and
European Single Electronic Format (ESEF) regulation. We evaluated management’s incentives
and opportunities for fraudulent manipulation of the financial statements (including the
risk of override of controls), and determined that the principal risks were related to posting
inappropriate journal entries to manipulate revenue or expenses and management bias in
determining accounting estimates. The group engagement team shared this risk assessment
with the component auditors so that they could include appropriate audit procedures in
response to such risks in their work. Audit procedures performed by the group engagement
team and/or component auditors included:
Discussions with management and those charged with governance, including consideration
of known or suspected instances of non-compliance with laws and regulations and fraud.
This included review of board minutes, internal audit reports and the report from the
whistleblowing hotline;
Challenging assumptions and judgements made by management in their significant
accounting estimates and judgements, in particular in relation to management’s
impairment assessments and their assessment of the recoverability of the company’s
investment in, and loan to, its subsidiary; and
Identifying and testing journal entries, in particular any journal entries posted with unusual
account combinations.
There are inherent limitations in the audit procedures described above. We are less likely to
become aware of instances of non-compliance with laws and regulations that are not closely
related to events and transactions reflected in the financial statements. Also, the risk of not
detecting a material misstatement due to fraud is higher than the risk of not detecting one
resulting from error, as fraud may involve deliberate concealment by, for example, forgery or
intentional misrepresentations, or through collusion.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 153
Independent auditors’ report
Our audit testing might include testing complete populations of certain transactions and
balances, possibly using data auditing techniques. However, it typically involves selecting a
limited number of items for testing, rather than testing complete populations. We will often
seek to target particular items for testing based on their size or risk characteristics. In other
cases, we will use audit sampling to enable us to draw a conclusion about the population from
which the sample is selected.
A further description of our responsibilities for the audit of the financial statements
in accordance with ISAs (UK) is located on the FRC’s website at:
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.
As part of an audit in accordance with ISAs, we exercise professional judgement and maintain
professional scepticism throughout the audit. We also:
Identify and assess the risks of material misstatement of the consolidated financial
statements, whether due to fraud or error, design and perform audit procedures responsive
to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis
for our opinion. The risk of not detecting a material misstatement resulting from fraud is
higher than for one resulting from error, as fraud may involve collusion, forgery, intentional
omissions, misrepresentations, or the override of internal control.
Obtain an understanding of internal control relevant to the audit in order to design audit
procedures that are appropriate in the circumstances, but not for the purpose of expressing
an opinion on the effectiveness of the group’s and company’s internal control.
Evaluate the appropriateness of accounting policies used and the reasonableness of
accounting estimates and related disclosures made by management.
Conclude on the appropriateness of management’s use of the going concern basis of
accounting and, based on the audit evidence obtained, whether a material uncertainty
exists related to events or conditions that may cast significant doubt on the group’s and
company’s ability to continue as a going concern. If we conclude that a material uncertainty
exists, we are required to draw attention in our auditor’s report to the related disclosures
in the consolidated financial statements or, if such disclosures are inadequate, to modify
our opinion. Our conclusions are based on the audit evidence obtained up to the date of
our auditor’s report. However, future events or conditions may cause the group to cease to
continue as a going concern.
Evaluate the overall presentation, structure and content of the consolidated financial
statements, including the disclosures, and whether the consolidated financial statements
represent the underlying transactions and events in a manner that achieves fair
presentation.
Obtain sufficient appropriate audit evidence regarding the financial information of the
entities or business activities within the group and company to express an opinion on the
consolidated financial statements. We are responsible for the direction, supervision and
performance of the group and company audit. We remain solely responsible for our audit
opinion.
We communicate with those charged with governance regarding, among other matters, the
planned scope and timing of the audit and significant audit findings, including any significant
deficiencies in internal control that we identify during our audit.
We also provide those charged with governance with a statement that we have complied with
relevant ethical requirements regarding independence, and to communicate with them all
relationships and other matters that may reasonably be thought to bear on our independence,
and where applicable, actions taken to eliminate threats or safeguards applied.
From the matters communicated with those charged with governance, we determine those
matters that were of most significance in the audit of the consolidated financial statements of
the current period and are therefore the key audit matters. We describe these matters in our
auditor’s report unless law or regulation precludes public disclosure about the matter or when,
in extremely rare circumstances, we determine that a matter should not be communicated in
our report because the adverse consequences of doing so would reasonably be expected to
outweigh the public interest benefits of such communication.
Use of this report
This report, including the opinions, has been prepared for and only for the company’s members
as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other
purpose. We do not, in giving these opinions, accept or assume responsibility for any other
purpose or to any other person to whom this report is shown or into whose hands it may come
save where expressly agreed by our prior consent in writing.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 154
Independent auditors’ report
Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:
we have not obtained all the information and explanations we require for our audit; or
adequate accounting records have not been kept by the company, or returns adequate for
our audit have not been received from branches not visited by us; or
certain disclosures of directors’ remuneration specified by law are not made; or
the company financial statements and the part of the Remuneration Report to be audited
are not in agreement with the accounting records and returns.
We have no exceptions to report arising from this responsibility.
European Single Electronic Format
We have examined the digital files of the European single electronic format (ESEF) of HBX
Group International Plc and its subsidiaries for the 30 September 2025 financial year that
comprise an XHTML file which includes the consolidated annual accounts for the financial
year and XBRL files with tagging performed by the entity, which will form part of the annual
financial report.
The directors of HBX Group International Plc are responsible for presenting the annual financial
report for the 30 September 2025 financial year in accordance with the formatting and markup
requirements established in the Delegated Regulation (EU) 2019/815 of 17 December 2018 of the
European Commission (hereinafter the ESEF Regulation).
Our responsibility is to examine the digital files prepared by the parent company’sdirectors, in
accordance with audit regulation in Spain. This legislation requires that we plan and execute
our audit procedures in order to verify whether the content of the consolidated annual
accounts included in the aforementioned digital files correspond in full with that of the
consolidated annual accounts that we have audited, and whether the format and markup of
these accounts and of the aforementioned files has been effected, in all material respects, in
accordance with the requirements established in the ESEF Regulation.
In our opinion, the digital files examined correspond in full with the audited consolidated
annual accounts, and these are presented and have been marked up, in all material respects, in
accordance with the requirements established in the ESEF Regulation.
Radek Vik (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
Watford
25November2025
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 155
Independent auditors’ report
Year ended Year ended
30 September 2025 30 September 2024
Notes€m€m
Revenue from contracts with customers
4
720
693
Other income
5
58
50
Other costs
5
(80)
(58)
Gross profit
698
685
Operating expenses
6
(469)
(322)
Depreciation and amortisation
11, 13
(100)
(103)
Operating profit
129
260
Finance costs
7
(190)
(327)
Finance income
7
10
19
Share of net loss of associate
8
(2)
Loss before taxation
(53)
(48)
Taxation
9
(17)
24
Loss for the financial year
(70)
(24)
Attributable to:
Equity holders of the parent
(69)
(24)
Non-controlling interests
(1)
(70)
(24)
Basic and diluted loss per share (€)
10
(0.31)
(0.13)
The notes on pages 160 to 197 form an integral part of these consolidated financialstatements.
Consolidated statement of
profit or loss
Year ended Year ended
30 September 2025 30 September 2024
€m€m
Loss for the financial year
(70)
(24)
Other comprehensive (expense)/income:
Items that may be reclassified to profit or loss:
Currency translation differences
(41)
(26)
Net (loss) / profit on hedges
(5)
4
Total items that may be reclassified to profit or loss
(46)
(22)
Total other comprehensive expense for the financial year
(46)
(22)
Total comprehensive expense for the year
(116)
(46)
Attributable to:
Equity holders of the parent
(115)
(46)
Non-controlling interests
(1)
(116)
(46)
The notes on pages 160 to 197 form an integral part of these consolidated financialstatements.
Consolidated statement of
comprehensive income or expense
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 156
Consolidated statement of profit or loss and consolidated statement of comprehensive income or expense
As at As at
30September 2025 30September 2024
Note€m€m
Non-current assets
Goodwill
11
1,524
1,535
Other intangible assets
11
463
517
Property, plant and equipment
13
12
10
Investment in associate
8
29
32
Other financial assets
17
1
2
Deferred tax assets
9
30
20
Trade receivables and other assets
14
58
9
Total non-current assets
2, 117
2 ,125
Current assets
Trade receivables and other assets
14
623
608
Income tax recoverable
5
7
Derivatives
17
10
8
Cash and cash equivalents
820
686
Total current assets
1,458
1,309
Total assets
3,5 75
3,4 34
Current liabilities
Trade payables and other liabilities
15
1,432
1,351
Income tax payable
26
21
Interest-bearing loans and lease liabilities
17
41
82
Derivatives
17
13
4
Provisions for liabilities
16
6
28
Total current liabilities
1,518
1,486
As at As at
30September 2025 30September 2024
Note€m€m
Non-current liabilities
Interest-bearing loans and lease liabilities
17
1,183
1,681
Loan notes and preference shares
19
-
1,581
Trade payables and other liabilities
15
40
34
Deferred tax liabilities
9
35
43
Provisions for liabilities
16
8
8
Total non-current liabilities
1,266
3,347
Total liabilities
2,78 4
4,833
Net assets / (liabilities)
791
(1,399)
Equity
Called up share capital
18
2
1
Share premium account
18
19
136
Accumulated losses
(948)
(1,525)
Other reserves
18
1,773
Other components of equity
(56)
(11)
Equity attributable to equity holders of the
parent
790
(1,399)
Non-controlling interests
1
Total equity
791
(1,399)
The notes on pages 160 to 197 form an integral part of these consolidated financial statements.
The consolidated financial statements were approved by the Board of Directors on
25 November 2025 and signed on its behalf by:
Nicolas Huss
Director
Company number: 15364642
Consolidated statement of financial position
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 157
Consolidated statement of financial position
Other components of equity
Share Share Accumulated Other Other capital Hedging Translation Non-controlling Total
capital premium losses reserves reserves reserve reserve Total interests equity
€m€m€m€m€m€m€m€m€m€m
At 1 October 2023
1
136
(1,501)
(1)
12
(1,353)
(1,353)
Loss for the financial year
(2 4)
(2 4)
(24)
Other comprehensive income / (expense)
4
(26)
(22)
(22)
Total comprehensive (expense) / income
(24)
4
(26)
(46)
(46)
At 30 September 2024
1
136
(1,525)
3
(14)
(1,399)
(1,399)
Loss for the financial year
(69)
(69)
(1)
(70)
Other comprehensive expense
(5)
(41)
(46)
(46)
Total comprehensive expense
(69)
(5)
(41)
(115)
(1)
(116)
Loan notes and preference shares exchanged for HBG Ltd
share capital
1
1,638
1,639
1,639
Share for share exchange in HBG Ltd
(1)
(1,77 4)
1,773
(2)
2
Management selldown
(79)
(79)
(2)
(81)
Issuance of primary shares
1
7 24
725
725
Management reinvestment in newly issued shares
48
48
48
Transactions costs related to issue of share capital
(28)
(28)
(28)
Share premium reduction
(725)
725
Share-based payments (note 20)
1
1
1
Capital increase
2
2
At 30 September 2025
2
19
(948)
1,773
1
(2)
(55)
790
1
791
The notes on pages 160 to 197 form an integral part of these consolidated financial statements.
Consolidated statement of changes in equity
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 158
Consolidated statement of changes in equity
Year ended Year ended
30 September 2025 30September 2024
Notes€m€m
Operating activities
Loss before taxation
(53)
(4 8)
Adjustments to reconcile loss before tax to
net cash flows from operating activities:
Depreciation and amortisation
11, 13
100
103
Share-based payment expense
1
Share of net loss of associate
2
Finance costs
7
190
327
Finance income
7
(10)
(19)
Net exchange differences
(12)
Change in working capital:
Increase in trade receivables and other assets
(26)
(50)
Increase in trade payables and other liabilities
97
156
(Decrease) / increase in provisions
(22)
8
Fair value adjustment to derivatives
2
(4)
Other operating activities items:
Increase in non-current assets
(56)
Income taxes paid
(27)
(24)
Net cash inflow from operating activities
186
449
Cash flows from investing activities
Payments for intangible assets
11
(42)
(41)
Payments for property, plant and equipment
13
(3)
(1)
Investment in an associate
8
(32)
Payment for acquisition of a subsidiary, net of
cash acquired
12
(3)
Interest received
6
29
Net cash outflow from investing activities
(42)
(4 5)
Year ended Year ended
30 September 2025 30September 2024
Notes€m€m
Cash flows from financing activities
Repayment of preference shares
(175)
Proceeds from issue of shares
18
773
Purchase of shares from former HBG Ltd
shareholders
18
(81)
Transaction costs allocated to share premium on
issue of shares
18
(28)
Repayment of senior debt
17
(1,708)
Proceeds from new senior debt
17
1, 200
Payment of senior debt refinancing costs
17
(23)
(2)
Proceeds from non-controlling interest
2
Repayment of bank borrowings
(2)
(1)
Proceeds from other borrowings
23
Repayment of other borrowings
(17)
Interest paid
(139)
(212)
Payment of principal portion of lease liabilities
(5)
(6)
Net cash outflow from financing activities
(5)
(396)
Net increase in cash and cash equivalents
139
8
Net foreign exchange difference
(5)
(12)
Cash and cash equivalents at the beginning of
the financial year
686
690
Cash and cash equivalents at end of year
820
686
The notes on pages 160 to 197 form an integral part of these consolidated financialstatements.
Consolidated statement of cash flows
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 159
Consolidated statement of cash flows
1. Corporate information
The consolidated financial statements of HBX Group International plc and its subsidiaries
(collectively, the Group) for the year ended 30 September 2025 were authorised for issue
in accordance with a resolution of the Directors on 25 November 2025.
HBX Group International plc (formerly known as HBX Group International Ltd) (the Company)
was incorporated on 20 December 2023 as a private company limited by shares and registered
in England. On 6 January 2025, the Company re-registered from a private to a public
limited company , and changed its name from HBX Group International Ltd to HBX Group
International plc. The address of its registered office is 7th Floor, Tower 42, 25 Old Broad Street,
London, United Kingdom, EC2N 1HN . Its shares were listed on the Spanish stock exchanges
on 13 February 2025.
The Group is domiciled at 7th Floor, Tower 42, 25 Old Broad Street, London, United Kingdom,
EC2N 1HN.
As a TravelTech business, the Group’s principal activity is the intermediation of hotel
accommodation and complementary travel products (car rental, transfers and experiences)
between travel suppliers and travel distributors via its technology platforms. Additionally,
through its Hoteltech product line, the Group assists hotels in optimising their direct online
channel, creating booking engines and supporting with digital marketing. Through its Fintech
initiatives, the Group optimises profit by reducing its costs related to payment processing and
increasing other income.
The consolidated financial statements of the Group cover the year between 1 October 2024
and 30 September 2025.
2. Summary of material accounting policy information
A. Basis of preparation
The consolidated financial statements of the Group have been prepared in accordance with
UK-adopted International Accounting Standards, International Financial Reporting Standards
(IFRS) as adopted by the European Union, and the requirements of the United Kingdom
Companies Act 2006 as applicable to companies reporting under those standards.
The Group and Company financial statements are prepared on a going concern basis under
the historical cost convention, except for derivative financial instruments and share-based
payments which are measured at fair value.
HBX Group International plc became the parent company of the Group on 11 February 2025.
Previously, the ultimate parent company was HBG Limited (HBG), which issued special purpose
consolidated financial information for the years ended 30 September 2024, 2023 and 2022 for
the purpose of the admission to trade the shares of the Company on the stock exchanges of
Madrid, Barcelona, Bilbao and Valencia (the Spanish Stock Exchanges).
The comparative amounts presented in these consolidated financial statements are those
of HBG Limited.
The Directors concluded that following the insertion of HBX Group International plc as
the parent company of the Group, the adoption of the predecessor accounting method
accurately represented the assets, liabilities, revenues, and operating results of the Group
as if the Company had been the parent entity of the consolidated Group for the past three
financial years. Therefore, this method is considered the most suitable accounting approach
in accordance with the principles of International Accounting Standard 8 Accounting Policies,
Changes in Accounting Estimates and Errors (IAS 8), for preparing the consolidated financial
information of the Group following the Group reorganisation. The assets and liabilities have
been presented at their carrying amounts, rather than at fair value; in this case those recorded
in the financial statements of HBG Limited. Predecessor accounting is typically used when
reorganising entities within the same group that are under the control of the same parent
company, or when a new holding company is inserted under a group reorganisation, ensuring
the financial statements reflect the continuity of the group’s operations.
The Group’s consolidated financial statements are presented in Euros, which is also the
Company’s functional currency as the financing received by the Group is denominated in Euros
and this is the main currency in which the Company’s main subsidiaries conduct their business.
The figures shown in the financial statements are rounded to the nearest million Euros (€m)
unless otherwise stated.
The material accounting policies have been applied consistently to all accounting
periods presented.
Notes to the consolidated financial statements
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 160
Notes to the consolidated financial statements
Climate-related risk
The Directors have considered the impact of climate-related risk on the financial information.
In 2025, the Group conducted a comprehensive analysis of climate-related risks and
opportunities both in its own operations and throughout the value chain. The Group’s exposure
to climate risks principally remains indirect, through impacts on the operations of its suppliers
and customers, which could result in cancellation or relocation costs, financial pressure for
suppliers, or transmission of costs from hoteliers to intermediaries such as HBX Group. However,
given the high geographic diversification, the financial impact of these risks has been assessed
as low, as the Group’s presence and activity across multiple regions provides a natural hedge,
mitigating concentration risk and supporting overall financial resilience even if localised
disruptions occur in the short to medium term.
The Directors have considered the impact of climate-related change on the financial
information, specifically in relation to their assessment of going concern and impairment of
intangible assets and investments, and do not expect the impact on future cash flows to have a
material impact on the carrying values in the financial statements.
The Group has not incurred any significant environmental expenses or investments, nor
received compensation from third parties during the year ended 30 September 2025. The
Group has no significant environmental assets, provisions, or contingencies and has not been
subject to claims, fines, or actions relating to environmental impact as at 30 September 2025.
Going concern
In adopting the going concern basis for preparing these consolidated financial statements, the
Directors have considered the Group’s business activities, together with factors likely to affect its
future development and performance, as well as the Group’s principal risks and uncertainties.
At 30 September 2025, the Group had net assets of €791m and net current liabilities of €60m,
having generated a €186m cash inflow in the financial year from operating activities, following
the strong business performance during the year. The Directors have considered the funding
and liquidity position of the Group.
At 30 September 2025, the main sources of debt funding included €1,200m bank syndicated
facilities which mature in 2030 for the term loan A (€600m) and 2032 for the term loan B
(€600m). The Group closed the year with cash of €820m and liquidity of €1,220m (including the
available revolving credit facility from lenders of €400m under the Senior Facilities Agreement).
The Group was compliant with its covenant requirement for 2025. The Group has always
complied with its covenant and no breach has arisen in previous years.
The Directors have assessed the Group’s financial forecast and cashflow forecasts considering
global and macro-economic impacts for a period of eighteen months from the date of
approval of these consolidated financial statements. The Directors have used a base case and a
downside scenario which is considered to be severe but plausible. In the downside scenario, a
20% reduction in adjusted EBITDA was assumed. In both cases the Group is projected to have
sufficient liquidity to support its operations and to be compliant with its banking covenant and,
therefore, the Directors are satisfied that the Group and the Company have adequate resources
to continue operations for the foreseeable future.
Following this review, the Directors consider it appropriate to continue to adopt the going
concern basis of accounting in preparing the Group’s and Company’s financial statements.
B. Basis of consolidation
The consolidated financial statements comprise the financial information of the Group and its
subsidiaries as at 30 September 2025.
Subsidiaries
Subsidiaries are all entities over which the Group has control. The Group controls an entity
when it is exposed to, or has rights to, variable returns from its involvement with the entity and
has the ability to affect those returns through its power to direct the activities of the entity.
Subsidiaries are fully consolidated from the date on which control is transferred to the Group
and deconsolidated from the date that control ceases.
The acquisition method of accounting is used to account for business combinations by the
Group.
Intercompany transactions, balances and unrealised gains on transactions between Group
companies are eliminated.
Unrealised losses are also eliminated unless the transaction provides evidence of an
impairment of the transferred asset. Accounting policies of subsidiaries are adjusted where
appropriate to be consistent with the accounting policies used by the Group.
A list of subsidiaries at 30 September 2025 is shown in Note 19.
2. Summary of material accounting policy information continued
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Notes to the consolidated financial statements
C. Foreign currency translation (functional and presentation currency)
The Group’s consolidated financial statements are presented in Euros, which is also the
Company’s functional currency as the financing received by the Group is denominated in Euros
and this is the main currency in which the Company’s main subsidiaries conduct their business.
Items included in the financial statements of each of the Group’s entities are measured
using the currency of the primary economic environment in which the entity operates (the
functional currency).
Average exchange rates are used to translate the results of all subsidiaries that have a functional
currency other than Euros. The statements of financial position of such entities are translated
at period end exchange rates. The resulting differences are recorded through a separate
component of equity.
Transactions in currencies other than a Group entity’s functional currency (foreign currencies)
are recognised at the rate of exchange prevailing on the date of each transaction. At the end of
each period, monetary assets and liabilities denominated in foreign currencies are retranslated
at the exchange rate prevailing at the period end. Non-monetary items carried at fair value that
are denominated in foreign currencies are translated at the rates prevailing at the date when
the fair value was determined. Non-monetary items that are measured in terms of historical
cost in a foreign currency are not retranslated. Exchange differences are recognised in profit
or loss in the period, except where they relate to a monetary item that forms part of the net
investment in a foreign operation. In these cases, exchange gains and losses are recognised in
other comprehensive income as a movement on the translation reserve and reclassified from
equity to profit or loss on disposal of the net investment.
The average exchange rate used during the financial year and the exchange rate at 30
September 2025 of the Euro to the US dollar are $1.1053 and $1.1732 for €1, respectively (30
September 2024: $1.0842 and $1.1168 for €1, respectively).
The average exchange rate used during the financial year and the exchange rate at 30
September 2025 of the Euro to the British Pound Sterling is £0.8458 and £0.8731 for €1,
respectively (30 September 2024: £0.8554 and £0.8343 for €1, respectively).
D. Fair value measurement
Assets and liabilities designated at fair value such as derivatives are carried at fair value. The fair
value of cash at bank and in hand approximates to book value due to its short-term maturity.
All assets and liabilities for which fair value is measured or disclosed in the consolidated
financial statements are categorised within the fair value hierarchy, described as follows:
Level 1: Quoted (unadjusted) market prices in active markets for identical assets or liabilities.
Level 2: Valuation techniques for which the lowest level input that is significant to the fair
value measurement is directly or indirectly observable.
Level 3: Valuation techniques for which the lowest level input that is significant to the fair
value measurement is unobservable.
E. Segmental reporting
IFRS 8 defines an operating segment as a component of an entity engaging in business
activities from which it earns revenues and incurs expenses and whose discrete operating
results are regularly reviewed by the Chief Operating Decision Maker (CODM).
The Group has determined that the Senior Management Team is the CODM, being the
collective responsible for allocating resources and assessing the performance of the Group’s
operating segments.
As a TravelTech business, the Group provides travel bookings to B2B customers via its platforms.
This includes two product lines, accommodation and mobility and experiences (comprising car
rental, transfers and activities) which are predominantly sold via the same distribution methods
and booking platforms and to the same customer groups (being tour operators and travel
agents), and have similar economic characteristics. The Take Rates (revenue as a proportion of
TTV) for both accommodation and mobility and experiences are within the same range. The
most significant product line is accommodation, from which there are on-selling opportunities
for mobility and experiences products.
The profitability of the individual product lines is not reviewed beyond gross profit by the CODM
due to their interdependencies, nor is it used to make decisions on the allocation of resources.
Consequently, the Directors have concluded that the operating segment is the provision of
travel products through the Group’s online platforms, and within this are the separate product
lines, being accommodation and mobility and experiences.
The Group’s Hoteltech product line assists hotels with optimising their direct online
channel. Hoteltech’s customers are the hotels; the services provided differ and the revenue is
recognised on a principal basis as detailed in note 2F. Consequently, Hoteltech is a separate
operating segment.
For the purposes of reportable segments, the Hoteltech operating segment constitutes less
than 5% of the Group’s revenue and less than 3% of the Group’s gross profit, and therefore the
two operating segments have been aggregated on a materiality basis.
2. Summary of material accounting policy information continued
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Notes to the consolidated financial statements
F. Revenue from contracts with customers
The principal activity of the Group is the provision of travel services for the travel industry. HBX
Group operates online intermediary platforms that offer hotel rooms and other connected
services (comprising transfers, activities and car rental) to its customers.
The Group’s customers for accommodation, transfers, activities and car rental are principally travel
agencies and tour operators. The Group’s customers for the Hoteltech segment are hoteliers.
For all revenue streams except Hoteltech, the Group’s performance obligations are to arrange
for the provision of the specified services by a third party where the Group primarily acts as
an agent. The Group does not control the services provided by the third party before they are
transferred to the customer and therefore the supplier of the travel products is considered to
be the principal.
For the Group’s Hoteltech revenue stream, the Group acts as a principal. Revenue is recognised
over time as a fixed fee or based on a percentage of the customer’s total sales generated
depending on the contract.
The Group recognises as revenue the amount to which it is entitled in exchange for arranging
services to be provided by the other party. This is the net amount of consideration that the
Group retains after paying the other party for the services provided. This includes the cost of
the underlying service (e.g. payment to the hotelier) together with any variable consideration
payable to the customer or receivable from the supplier in the form of rebates as detailed in
Note 3B. Revenue is recognised when performance obligations under the terms of contracts
with customers are satisfied. The Group uses a five-step model for recognising revenue from
contracts with customers: (1) identify contract(s) with the customer; (2) identify the separate
performance obligations in the contract; (3) determine the transaction price; (4) allocate the
transaction price to the separate performance obligations in the contract; and (5) recognise
revenue when (or as) each performance obligation is satisfied.
An overview of the Group’s key revenue streams is detailed below:
Revenue stream
Performance
Basis of revenue Revenue
obligation recognition recognition point
Accommodation, Successful non- Total Transaction Value Check-in date per
transfers, activities and refundable booking (TTV) less amount the booking with the
car rental
1
completed payable to the supplier, exception of rebates
plus or minus other which are recognised
directly attributable costs over time
or income
2
.
Hoteltech
3
Availability of Over time as a fixed Over time
platform to the fee or based on a
customer percentage of the
customer’s total
transaction value
generated as per
the contract.
1. Revenue from car rental is recognised at the date of the vehicle return, as in some instances the customer
can modify the booking duration after the collection date.
2. Other directly attributable costs or income include agency commissions, rebates payable to customers and
rebates receivable from suppliers.
3. For the Group’s Hoteltech business, the Group acts as a principal.
Rebates payable to customers and rebates receivable from suppliers are variable based on
the contractual terms and calculated as a percentage of transaction volumes. Percentages
may vary dependent on thresholds defined in the contract. Rebates receivable from suppliers
are accrued over time using the most likely amount methodology, accruing when it is
highly probable that the thresholds will be met based on historical and anticipated trading
levels. Rebates payable to customers are accrued over time using the most likely amount
methodology. Rebates receivable are recognised within other receivables and rebates payable
are recognised within other payables.
In the event that invoices received from suppliers are less than the cost accrued, due to events
such as no shows, and it is determined that, based on historical performance, it is highly
probable that the Group will not be required to pay the supplier, the value of the liability is
reduced, with the corresponding credit recognised through revenue.
G. Other income and other costs
Other income
Other income relates to rebates received in relation to payments to suppliers made by virtual
credit cards. Rebates from credit card providers are received quarterly in arrears with a
receivable balance recognised within accrued other income at the year end.
2. Summary of material accounting policy information continued
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Notes to the consolidated financial statements
Other costs
Other costs relate to variable expenses the Group incurs in order to generate revenue.
These include credit card fees, marketing costs, platform fees, commissions and foreign
exchange translation costs .
H. Non-underlying items
To improve the understanding of the Group’s financial performance, costs that are material to
the Group either by virtue of their size or nature and not considered to reflect the underlying
performance are presented as non-underlying items and are recognised in the consolidated
statement of profit or loss within operating expenses.
Items classified as non-underlying are disclosed separately within the notes to the financial
statements as they do not reflect the underlying profit or loss of the business due to their
nature. This enables a better understanding of performance.
Non-underlying items are considered individually and assessed at each reporting period.
These typically comprise cost of severances associated with major restructuring projects,
integration costs and fees associated with potential acquisitions and divestments.
I. Finance expense and income
Finance expense and income arising on interest-bearing financial instruments carried at
amortised cost is recognised in the consolidated statement of profit or loss using the effective
interest rate method. Finance expense includes the amortisation of fees that are an integral
part of the effective finance cost of a financial instrument, including issue costs, and the
amortisation of any other differences between the amount initially recognised and the
redemption price.
J. Investment in associates
An associate is an entity over which the Group has significant influence. Significant influence is
the power to participate in the financial and operating policy decisions of the investee but is not
control or joint control over those policies.
Under the equity method of accounting, investments in associates are initially recognised
at cost and adjusted thereafter to recognise the Group’s share of the post-acquisition
profits or losses of the investee in profit or loss, and the Group’s share of movements in
other comprehensive income of the investee in other comprehensive income. Additionally,
when there has been a change recognised directly in the equity of the associate, the Group
recognises its share of any changes, when applicable, in the statement of changes in equity.
Unrealised gains and losses resulting from transactions between the Group and the associate
are eliminated to the extent of the interest in the associate. Dividends received or receivable
from associates are recognised as a reduction in the carrying amount of the investment.
When necessary, adjustments are made to bring the accounting policies in line with those of
the Group.
After application of the equity method, the Group determines whether it is necessary to
recognise an impairment loss on its investment in its associate. At each reporting date, the
Group determines whether there is objective evidence that the investment in the associate
is impaired. If there is such evidence, the Group calculates the amount of impairment as the
difference between the recoverable amount of the associate and its carrying value, and then
recognises the loss within “Share of net loss of associate” in the statement of profit or loss.
K. Taxes
Corporate income tax
The corporate income tax expense or credit is based on the applicable income tax rate for
each jurisdiction in which the Group has a taxable presence adjusted by changes in deferred
tax assets and liabilities attributable to taxable temporary differences and the carry forward of
unused tax losses.
The corporate income tax charge is calculated based on the tax laws enacted or substantively
enacted at the end of the reporting period in the countries where the Company’s subsidiaries
generate taxable income. Management periodically evaluates positions taken in tax returns
with respect to situations in which applicable tax regulation is subject to interpretation.
It establishes accruals, where appropriate, based on amounts expected to be paid to the
tax authorities.
Deferred tax
Deferred tax is provided in full, using the liability method, on temporary differences arising
between the tax bases of assets and liabilities and their carrying amounts. However, deferred
tax liabilities are not recognised if they arise from the initial recognition of goodwill. Deferred tax
is also not accounted for if it arises from initial recognition of an asset or liability in a transaction
other than a business combination that at the time of the transaction affects neither
accounting nor taxable profit or loss. Deferred tax is determined using the tax rates (and laws)
that have been enacted or substantially enacted by the end of the reporting period that will
apply when the temporary difference is expected to reverse.
Deferred tax assets are recognised only if it is probable that future taxable profits will be
available to utilise those temporary differences and unused tax losses .
2. Summary of material accounting policy information continued
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Notes to the consolidated financial statements
Deferred tax liabilities and assets are not recognised for temporary differences between the
carrying amount and tax bases of investments in foreign operations where the Company is able
to control the timing of the reversal of the temporary differences and it is probable that the
differences will not reverse in the foreseeable future.
Current tax assets and tax liabilities are offset where the entity has a legally enforceable right
to offset and intends either to settle on a net basis or to realise the asset and settle the liability
simultaneously. Deferred tax assets and liabilities are offset when there is a legally enforceable
right to offset current tax assets and liabilities in that jurisdiction.
Current and deferred tax is recognised in the consolidated statement of profit or loss,
except to the extent that it relates to items recognised in other comprehensive income or
directly in equity. In this case, the tax is recognised in other comprehensive income or directly
in equity, respectively.
L. Business combinations and goodwill
All business combinations are accounted for using the acquisition method. Identifiable assets
acquired and liabilities and contingent liabilities assumed in a business combination are,
with limited exceptions, measured initially at their fair values at the acquisition date.
Acquisition-related costs are expensed as incurred and not included in the consideration transferred.
Contingent consideration, resulting from business combinations, is valued at fair value at the
acquisition date as part of the business combination. When the contingent consideration
meets the definition of a financial liability, it is subsequently remeasured to fair value at each
reporting date. The determination of the fair value is based on discounted cash flows. The key
assumptions take into consideration the probability of meeting each performance target and
the discount factor. Changes in fair value are recognised in the statement of profit or loss.
Goodwill on acquisition is initially measured at cost, being the excess of the cost of the business
combination over the Group’s share of the net fair value of the separately identifiable assets,
liabilities and contingent liabilities of a subsidiary at the date of acquisition. In accordance with
IFRS 3 Business Combinations, goodwill is not amortised but reviewed annually for impairment
and, as such, is stated at cost less any provision for impairment. Any impairment is recognised
immediately in the consolidated statement of profit or loss and is not subsequently reversed.
On acquisition, goodwill is allocated to cash-generating units for the purpose of impairment
testing. The allocation is made to those cash-generating units that are expected to benefit
from the business combination in which the goodwill arose. Where goodwill forms part of a
cash-generating unit and part of the operation within that unit is disposed of, the goodwill
associated with the disposed operation is included in its carrying amount when determining
the gain or loss on disposal of the operation.
M. Customer relationships
Customer relationships acquired in a business combination are recognised at fair value at
the acquisition date. They have a finite useful life and are subsequently carried at cost less
accumulated amortisation and impairment losses. Amortisation is calculated on a straight-line
basis over their estimated useful life of 15 years.
N. Computer software and other intangible assets
Intangible assets acquired separately are capitalised at cost and those acquired as part of a
business combination are capitalised separately from goodwill if the fair value can be measured
reliably on initial recognition. The costs relating to internally generated intangible assets,
principally computer software, are capitalised if the criteria for recognition as assets are met.
Other expenditure is expensed in the period in which the expenditure is incurred.
Following initial recognition, intangible assets are carried at cost less any accumulated
amortisation and any accumulated impairment losses.
Amortisation is calculated using the straight-line method over their estimated useful lives of up
to 10 years.
An intangible asset is derecognised on disposal, with any gain or loss arising (calculated as the
difference between the net disposal proceeds and the carrying amount of the item) included in
the consolidated statement of profit or loss in the year of disposal.
Computer software in development is not amortised.
O. Property, plant and equipment
Property, plant and equipment are stated at historical cost less depreciation. Historical cost
includes expenditure that is directly attributable to the acquisition of the items.
Depreciation is calculated using the straight-line method to allocate their cost, net of their
residual values, over their estimated useful lives or, in the case of leasehold improvements the
remaining lease term, if shorter as follows:
Buildings: Right-of-use asset
Over expected lease term (up to 8 years)
Buildings: Leasehold improvements
Up to 15 years
Fixtures, fittings and equipment
3-10 years
The carrying values of plant and equipment are reviewed annually for impairment to assess
whether there are events or changes in circumstances indicating that the carrying values
may not be recoverable. If any such indication exists and where the carrying values exceed
the estimated recoverable amount, the assets or cash generating unit are impaired to their
recoverable amount.
2. Summary of material accounting policy information continued
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Notes to the consolidated financial statements
The recoverable amount of plant and equipment is the greater of fair value less costs to sell and
value in use. In assessing value in use, the estimated future cash flows are discounted to their
present value using a pre-tax discount rate that reflects current market assessments of the time
value of money and the risks specific to the asset. For an asset that does not generate largely
independent cash inflows, the recoverable amount is determined for the cash generating unit
to which the asset belongs .
An item of property, plant or equipment is derecognised upon disposal, with any gain or
loss arising (calculated as the difference between the net disposal proceeds and the carrying
amount of the item) included in the consolidated statement of profit or loss in the year
of disposal.
P. Leases
At inception of a contract, the Group assesses whether a contract is, or contains a lease.
A contract is, or contains, a lease if the contract conveys the right to control the use of an
identified asset for a period of time in exchange for consideration.
To assess whether a contract conveys the right to control the use of an identified asset,
the Group assesses whether:
the contract involves the use of an identified asset;
the Group has the right to obtain substantially all of the economic benefits from use of the
asset throughout the period of use; and
the Group has the right to direct the use of the asset.
Right-of-use asset
The Group recognises a right-of-use asset at the lease commencement date. The right-of-
use asset is initially measured at cost, which comprises the initial amount of the lease liability
adjusted for any lease payments made at or before the commencement date, plus any
initial direct costs incurred and an estimate of costs to dismantle and remove the underlying
asset or to restore the underlying asset or the site on which it is located, less any lease
incentives received.
The recognised right-of-use asset is depreciated on a straight-line basis over the shorter of its
estimated useful life and the lease term.
Lease liabilities
The lease liability is initially measured at the present value of the lease payments over the
expected lease term that are not paid at the commencement date, discounted using the
Group’s incremental borrowing rate.
Lease payments include fixed payments less any lease incentives receivable, variable lease
payments that depend on an index or a rate, and amounts expected to be paid under residual
value guarantees.
The lease liability is measured at amortised cost using the effective interest method.
The Group presents right-of-use assets that do not meet the definition of investment property
as “Property, plant and equipment” and lease liabilities as “Interest-bearing loans and lease
liabilities” in the consolidated statement of financial position.
Q. Financial assets and financial liabilities
Financial assets
At initial recognition, the Group measures a financial asset at its fair value plus, in the case
of a financial asset not at fair value through profit or loss, transaction costs that are directly
attributable to the acquisition of the financial asset. Subsequently, excluding derivatives,
financial assets are measured at their amortised cost less impairment.
Financial assets comprise trade receivables and other financial assets, cash and short-term
deposits and derivative financial instruments.
Trade receivables are recognised initially at their transaction price and subsequently measured
at amortised cost, less allowance for expected credit losses. The Group recognises an allowance
for expected lifetime credit losses by applying a simplified approach that uses a provision
matrix based on historical credit loss experience, adjusted for forward-looking factors specific
to the receivable and the economic environment. The provision for expected credit losses is
recognised in the consolidated statement of profit or loss within other costs.
Financial liabilities
At initial recognition, the Group measures a financial liability at its fair value minus, in the case
of a financial liability not at fair value through profit or loss, transaction costs that are directly
attributable to the issue of the financial liability. Subsequently, excluding derivative financial
instruments, financial liabilities are measured at their amortised cost.
Financial liabilities comprise loan notes, preference shares, interest-bearing loans and
other borrowings, trade payables and other liabilities, customer deposits and derivative
financial instruments .
Loan notes, preference shares, interest-bearing loans and other borrowings are initially
recognised at the fair value net of issue costs associated with the borrowing. After initial
recognition, loan notes, preference shares, other interest-bearing loans and other borrowings
are subsequently measured at amortised cost using the effective interest rate method.
2. Summary of material accounting policy information continued
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Notes to the consolidated financial statements
Derivatives and hedging activities
The Group uses derivatives to hedge foreign currency risk and interest rate risk arising from
operational and financing activities. In accordance with internal Group accounting principles,
derivative financial instruments are not used for trading purposes. However, derivatives used
for hedging purposes that are not designated or do not qualify for hedge accounting are
accounted for as trading instruments.
Derivatives are initially recognised at fair value on the date the contract is entered into and are
subsequently remeasured to their fair value at the end of each reporting period. The accounting
for subsequent changes in fair value depends on whether the derivative is designated as a
hedging instrument, and if so, the nature of the item being hedged.
The full fair value of a hedging derivative is classified as a non-current asset or liability when the
remaining maturity of the hedged item is more than 12 months; it is classified as a current asset
or liability when the remaining maturity of the hedged item is less than 12 months. Trading
derivatives are classified as a current asset or liability.
Cash flow hedge
The effective portion of changes in the fair value of derivatives that are designated and qualify
as cash flow hedges is recognised in other comprehensive income and accumulated in the
hedging reserve in equity. The gain or loss relating to the ineffective portion is recognised
immediately in the consolidated statement of profit or loss. Amounts accumulated in equity
are reclassified to profit or loss when the hedged item affects profit or loss.
When a hedging instrument expires or is sold or terminated, or when a hedge no longer meets
the criteria for hedge accounting, any cumulative gain or loss existing in equity at that time
remains in equity and is recognised when the forecast transaction is ultimately recognised in
the consolidated statement of profit or loss. When a forecast transaction is no longer expected
to occur, the cumulative gain or loss that was reported in equity is immediately reclassified to
the consolidated statement of profit or loss.
Derivatives that are not designated nor qualifying for hedge accounting
Changes in the fair value of any derivative instrument that are not designated nor qualifying
for hedge accounting are recognised immediately as finance costs or finance income in the
consolidated statement of profit or loss .
Derecognition of financial assets and financial liabilities
Financial assets are derecognised when the right to receive cash flows from the assets has
expired or when the Group has transferred its contractual right to receive the cash flows from
the financial assets or has assumed an obligation to pay the received cash flows in full without
material delay to a third party, and either:
substantially all the risks and rewards of ownership have been transferred; or
substantially all the risks and rewards have neither been retained nor transferred but control
is not retained.
Financial liabilities are derecognised when the obligation is discharged, cancelled or expires.
R. Prepayments
Prepayments are recognised at amortised cost. The Group recognises a provision for non-
recoverable prepayments made to hoteliers based on the financial strength of those hoteliers.
This provision on prepayments is recognised in the consolidated statement of profit or loss
within other costs, and within trade receivables and other assets in the consolidated statement
of financial position.
S. Cash and cash equivalents
For the purpose of presentation in the statement of cash flows, cash and cash equivalents
consist of cash at bank and in hand, short-term deposits with an original maturity of less than
three months and bank overdrafts. Bank overdrafts are shown within borrowings in current
liabilities in the consolidated statement of financial position .
T. Provisions for liabilities
Provisions are recognised when the Group has a present obligation (legal or constructive) as a
result of a past event, it is probable that an outflow of resources embodying economic benefits
will be required to settle the obligation, and a reliable estimate can be made of the amount of
the obligation.
Provisions are measured at the Directors’ best estimate of the expenditure required to settle the
obligation at the period end.
Retirement benefit liabilities
The Group operates various post-employment schemes, including both defined benefit and
defined contribution pension plans.
Defined benefit plans define an amount of pension benefit that an employee will
receive on retirement, usually dependent on one or more factors such as age, years of
service and compensation.
The liability recognised in the consolidated statement of financial position in respect of defined
benefit pension plans is the present value of the defined benefit obligation at the end of the
reporting period less the fair value of plan assets. The defined benefit obligation is calculated
by independent actuaries using the projected unit credit method. The present value of the
defined benefit obligation is determined by discounting the estimated future cash outflows
using interest rates of high-quality corporate bonds that are denominated in the currency in
which the benefits will be paid, and that have terms to maturity approximating to the terms
of the related pension obligation. In countries where there is no deep market in such bonds,
the market rates on government bonds are used.
2. Summary of material accounting policy information continued
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Notes to the consolidated financial statements
The current service cost of the defined benefit plan, recognised in the consolidated statement of
profit or loss in employee benefit expense, reflects the increase in the defined benefit obligation
resulting from service in the current year, benefit changes, curtailments and settlements.
The net interest cost is calculated by applying the discount rate to the net balance of the
defined benefit obligation and the fair value of plan assets. This cost is included in employee
benefit expense in the consolidated statement of profit or loss.
Actuarial gains and losses arising from experience adjustments and changes in actuarial
assumptions are charged or credited to other comprehensive income in the period in
which they arise.
For defined contribution plans, the Group pays contributions to publicly or privately
administered pension insurance plans on a mandatory, contractual or voluntary basis.
The Group has no further payment obligations once the contributions have been paid.
The contributions are recognised as employee benefit expense when they are due.
Prepaid contributions are recognised as an asset to the extent that a cash refund or a
reduction in the future payments is available.
U. Long-term incentive plans and share-based payments
Cash-settled long-term incentive plans
Certain employees are members of long-term incentive plans. Awards under the plans are
settled in cash (cash-settled awards). Some of these are based on the value of the underlying
shares in the Group’s ultimate parent Company and consequently are recognised as share-
based payments. The Group recognises a liability when the vesting is deemed probable.
For other cash-settled long-term incentive plans, which are not based on the underlying value
of shares in the parent company, and are therefore accounted for under IAS 19, a liability is
recognised when the employee has rendered the service based on the amount of benefits
expected to be paid in exchange for that service.
Until settlement of the liability, the fair value of the liability is re-measured initially at each
reporting date up to and including the settlement date, with changes in fair value recognised
through profit and loss. The fair value is expensed over the period until the vesting date with
recognition of a corresponding liability.
Equity-settled share-based payments
Certain employees are members of share-based payment plans which are settled in equity
instruments (equity-settled transactions).
Equity-settled share-based payments are measured at the fair value of the equity instruments
granted at the grant date. The fair value is determined using an appropriate valuation model,
considering the terms and conditions upon which the equity instruments were granted.
The cost of equity-settled transactions is recognised, together with a corresponding increase
in equity, over the period in which the performance and/or service conditions are fulfilled (the
vesting period). The cumulative expense recognised reflects the extent to which the vesting
period has expired and the number of awards that are expected to ultimately vest, further
details of which are given in Note 20.
V. Transaction costs of an equity transaction
Transaction costs that are directly attributable to the issuance of new equity instruments are
accounted for as a deduction from equity. Such costs are recognised against share premium
when the equity instruments are issued. Costs that are not directly attributable to the equity
issuance, or that relate to the listing of existing shares, are expensed in the period incurred.
Where transaction costs relate jointly to multiple transactions (e.g., issuance of new shares
and listing of existing shares), they are allocated on a rational and consistent basis between
those transactions.
W. Future accounting developments
The standards and interpretations that are issued and endorsed, but not yet effective, up to the
date of issuance of the Group’s financial statements include:
Annual Improvements to IFRS Accounting Standards – Volume 11;
amendments to IAS 21 The effects of changes in foreign exchange rates – Lack of
exchangeability;
amendments to IFRS 9 and IFRS 7 – Classification and Measurement of Financial Instruments;
and
amendments to IFRS 9 and IFRS 7 – Contracts Referencing Nature-dependent Electricity.
The standards and interpretations that are issued but not yet endorsed, up to the date of
issuance of the Group’s financial statements, include:
IFRS 18 – Presentation and Disclosure in Financial Statements; and
IFRS 19 – Subsidiaries without Public Accountability: Disclosures.
None of these standards and interpretations are expected to have a significant effect on the
consolidated financial statements of the Group in the near term.
The Group has applied the exception to recognising and disclosing information about deferred
tax assets and liabilities related to Pillar Two Income Taxes. The Group does not anticipate any
near term impact of IAS 12 Income taxes – International tax reform – Pillar two model rules, but
will continue to assess this on an ongoing basis.
2. Summary of material accounting policy information continued
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 168
Notes to the consolidated financial statements
3. Critical accounting judgements and estimates
The preparation of financial information requires the use of judgements, estimates and
assumptions about current and future conditions. The use of available information and the
application of judgements are inherent in the formation of estimates. Actual results in the
future may differ from those reported.
A. Judgements
In the process of applying the Group’s accounting policies, management has made the
following key judgements, being those which have the most significant effect on the amounts
recognised in the consolidated financial statements:
Internally generated intangible assets from software development
The capitalisation of internally generated computer software requires significant judgement in
determining whether the criteria for capitalisation are met and the proportion of attributable
costs. This is a significant judgement as the Group makes material investment in its tech
platforms and the determination of what can be capitalised is complex.
Under IFRS, the costs relating to internally generated computer software intangible assets are
capitalised when the criteria for recognition as assets are met. These conditions include: technical
feasibility; intention to complete; the ability to use the asset under development; and demonstrating
how the asset is controlled by the Group and will generate probable future economic benefits.
The initial capitalisation of costs is based on management’s judgement that technological and
economic feasibility is confirmed. The cost of a recognised internally generated intangible asset
comprises all directly attributable costs necessary to make the asset capable of being used as
intended. This capitalisation of costs of internally developed software requires an estimate of
the cost per employee and the resources used to be capitalised
Revenue recognition
In recognising revenue, judgement is required in determining whether the Group is acting as a
principal or agent and therefore revenues should be recognised on a gross or net basis.
Management has assessed whether the Group acts as a principal or agent by taking into
consideration whether the nature of its promise to the customer is to provide the underlying
goods or services itself (principal) or to arrange for the third party to provide the underlying
goods or services directly to the customer (agent). To conclude this assessment, management
has determined the nature of each of its promises to the customer by first identifying the
specified service to be provided and then assessing whether the Group obtains control of each
specified service before transfer to the customer. In establishing whether the Group controls
the service, management has considered several key factors including: whether the Group is
responsible for fulfilling the delivery of the service; whether the Group is exposed to inventory
risk; and if the Group has discretion in establishing the price for the specified service.
Further details on the conclusions reached are provided in note 2F.
Judgement is also required in assessing the value and accounting treatment as revenue or a
reduction in costs of the liability due to suppliers in the event that invoices received are less
than costs accrued. Cost accruals are recorded based on the best available information at
the time the booking is unconditional and the liability is incurred (typically at check-in date);
adjustments to the amount of these accruals are made when further information is available
to the Group, at the time of receipt of updated information from suppliers, typically by way
of billing. Management has assessed these differences and concluded that materially they
all relate to post arrival adjustments, for example no-shows, and hence should be recognised
within revenue.
Share-based payments
The Group operates a number of long-term incentive plans, some of which are classified as
share-based schemes under IFRS 2 as they relate to the underlying value of shares in the
Group. These allow certain employees the right to receive shares or cash in return for services
rendered, subject to performance conditions. Prior to the listing of the Group on the Spanish
Stock Exchanges, the valuation of the share-based payment expense required a significant
degree of judgement to be applied by management in respect of the assessment of vesting
conditions, specifically in relation to the likelihood of an exit event completing within the
required timeframe.
Taxes
The Group operates in many tax jurisdictions and regimes and it is subject to the tax
implications of operating in different tax environments. Significant management judgement is
required to determine whether deferred tax assets can be recognised, taking into consideration
the availability and accuracy of forecast future profits.
Recoverability of receivables
The recoverability of receivables involves both judgement and estimates. Significant
management judgement is required to measure the expected credit losses on trade
receivables. Judgements have been made in respect of the volumes of future trading with
hoteliers and the creditworthiness of those hoteliers, their financial strength and the quality
of, and demand for, each hotel over the coming seasons, in order to assess the recoverable
amounts of deposits and prepayments made to those hoteliers.
B. Estimates and assumptions
Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions
to accounting estimates are recognised in the period in which the estimate is revised.
Further information about key assumptions concerning the future and other key sources
of estimation uncertainty are set out below.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 169
Notes to the consolidated financial statements
Impairment of goodwill and other intangible assets
The Group determines whether goodwill and indefinite life intangible assets are impaired at
least on an annual basis. This requires an estimation of the “value in use” of the cash generating
units to which the goodwill and intangible assets are allocated. Estimating the value in use
requires management to estimate the expected future cash flows from each cash generating
unit and to choose a suitable discount rate with which to calculate the present value of those
cash flows.
Further details on impairment of goodwill and other intangible assets testing are provided
in Note 11.
Impairment of investment in associate
The Group assesses at each reporting date whether there is any indication that its investment
in associate may be impaired. If indicators of impairment exist, the recoverable amount of the
investment is compared to its carrying value in order to determine whether an impairment loss
should be recognised.
The recoverable amount is estimated based on the higher of the fair value less costs of disposal
or value in use. This requires a number of key assumptions including projected cash flows,
growth rates, discount rates and other factors, all of which are subject to a high degree of
estimation. Management must use judgment in its assessment of the appropriate inputs.
Further details on the impairment assessment performed and the sensitivity to changes in
estimates are provided in Note 8.
Recoverability of receivables
The Group applies the IFRS 9 simplified approach to measuring expected credit losses (ECL)
on trade receivables which uses a lifetime expected loss allowance. To measure the expected
credit losses, trade receivables have been grouped based on shared credit risk characteristics, as
follows:
accounts in default: 100% provision against amount outstanding (after deducting amounts
due to the customer deposits and the insured amount);
accounts with lower credit ratings and non-graded accounts: provision by risk category
based on historical loss experience; and
disputed accounts more than 90 days overdue: 50% to 100% provision dependent on the ageing.
Receivables which are known to be uncollectible are written off by reducing the carrying
amount directly. Other receivables are assessed collectively to determine whether there is
objective evidence that impairment indicators exist. For these receivables, the estimated
impairment losses are recognised in a separate provision for impairment.
The Group considers that there is evidence of impairment if any of the following indicators
are present:
significant financial difficulties of the debtor;
probability that the debtor will enter bankruptcy or financial reorganisation; and
default or delinquency in payments.
Receivables for which an impairment loss was recognised are written off against the provision
when there is no expectation of recovering additional cash. Impairment losses and subsequent
recoveries of impairment losses are recognised in the consolidated statement of profit or loss
within other costs.
A 20% increase or decrease in the ECL provision rate required would result in a €2m increase
or decrease in the impairment of trade receivables recognised in the consolidated statement
of profit or loss.
Rebates payable to customers / rebates receivable from suppliers
Rebates are variable based on the contractual terms and calculated as a percentage of transaction
volumes. Percentages may vary dependent on thresholds which are defined in the contract.
Rebates are accrued when it is highly probable that the thresholds will be met based on historical
and anticipated trading levels. A 10% overestimate of rebates payable to customers and rebates
receivable from suppliers would reduce revenue for the year ended 30 September 2025 by €3m.
Correspondingly, a 10% underestimate of rebates payable to customers and rebates receivable
from suppliers would increase revenue for the year ended 30 September 2025 by €3m.
Revenue recognition
Management estimates the amount of the liability due to the suppliers which, based on historical
experience and the underlying contractual arrangements, is highly probable not to be settled,
and the release is then recognised in revenue. The Group’s typical contract specifies a six month
period, with adjustment made for specific arrangements and practices with suppliers where relevant.
4. Revenue from contracts with customers
Disaggregated revenue information
Detailed below is the disaggregation of the Group’s revenue:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Revenue recognised at point in time
707
685
Revenue recognised over time
13
8
Total revenue
720
693
3. Critical accounting judgements and estimates continued
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 170
Notes to the consolidated financial statements
4. Revenue from contracts with customers continued
Revenue recognised at point in time relates to revenue from accommodation and related
services, including car rental, experiences and transfers, all of which are recognised at the
point of check-in per the booking or when the transfer or activity has taken place. No revenue
is recognised until the booking is non-refundable. Revenue recognised over time comprises
rebates payable to customers, rebates receivable from suppliers and revenue from Hoteltech.
Rebates payable to customers and rebates receivable from suppliers are calculated based on
the underlying volume of revenue which is recognised at a point in time. These rebates result
in a reduction or increase to total revenue respectively. Revenue by travel destination for the
Group is detailed below:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Spain
88
82
Other European countries
264
261
USA
126
123
Other American countries
99
95
Rest of the world
143
132
Total revenue
720
693
The Group’s ten largest customers by Total Transaction Value (TTV) represent approximately
29% of total TTV (30 September 2024: 30%). No single customer represents more than 10% of the
Group’s TTV and the Group’s revenue.
Trade receivables and contract liabilities
Year ended Year ended
30 September 2025 30 September 2024
€m
€m
1 October 2023
Trade receivables (note 14)
488
478
380
Contract liabilities (note 15)
(94)
(92)
(94)
Payment terms on trade receivables are different for each customer. Contracts with customers
do not contain significant financing components.
Contract liabilities relate to deferred revenue. The amount of revenue recognised during the
year ended 30 September 2025 from amounts included in contract liabilities at the beginning
of the period totalled €92m (30 September 2024: €94m). Amounts recognised as deferred
revenue at 30 September 2025 totalled €94m, and are expected to be recognised as revenue
within one year.
The Group does not have material contract assets.
No revenue was recognised relating to performance obligations that were satisfied in prior years.
5. Other income and other costs
Other income
Other income relates to rebates received in relation to payments to suppliers made by virtual
credit card .
Other costs
Other costs relate to variable expenses the Group incurs in order to generate revenue. These
include credit card fees, marketing costs, platform fees, certain commissions and foreign
exchange translation costs. For the year ended 30 September 2025, foreign exchange
translation costs included within other costs were €1m (2024: €nil) .
6. Operating expenses
Considering the Group operates as an agent, operating expenses has been identified as a
function in the Group with the following key costs being identified within that function:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Employee-related expenses
354
207
Administrative expenses
95
90
Non-underlying items
20
25
Total operating expenses
469
322
Employee-related expenses
Employee costs for the Group are detailed below:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Wages and salaries
165
190
Social security costs
36
41
Non-recurring employee costs (including related social
security)
180
Other benefits
6
10
Total employee costs
387
241
Capitalised employee costs
(28)
(25)
Employee costs considered as non-underlying items
(5)
(9)
Total employee-related expenses
354
207
Included within employee costs are €5m of severance costs which are included within non-
underlying items for the year ended 30 September 2025 (2024: €9m) .
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 171
Notes to the consolidated financial statements
The average number of employees (as per the Companies Act) for the Group was:
Year ended Year ended
Number 30 September 2025 30 September 2024
Business-related functions
2,608
2,695
Support functions
994
997
Total
3,602
3,692
The number of employees (in accordance with Spanish Royal Decree 1159/2010) and distribution
by category and gender for the Group is detailed below. For the year ended 30 September 2024
this information was not included in the consolidated financial statements of HBG Limited, the
former parent Company, and consequently the comparative figures were not audited.
Headcount as at 30 September 2025
Average
Number
Female
Male
Not stated
Total
headcount
Senior Management Team
2
7
-
9
9
Directors
41
66
-
107
103
Managers
532
474
9
1,015
1,022
Individual contributors
1,403
953
20
2,376
2,410
Total
1,978
1,500
29
3,507
3,544
Headcount as at 30 September 2024
Average
Number
Female
Male
Not stated
Total
headcount
Senior Management Team
2
7
-
9
10
Directors
32
60
-
92
87
Managers
477
482
11
970
927
Individual contributors
1,551
995
69
2,615
2,621
Total
2,062
1,544
80
3,686
3,645
During the year ended 30 September 2025, the average number of employees with a disability
of 33% or more was 5 managers and 12 individual contributors (year ended 30 September 2024:
4 managers and 5 individual contributors).
Non-underlying items
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Advisory costs
15
16
Restructuring costs
5
9
Total non-underlying items
20
25
Non-underlying items principally comprise one-off advisory and assurance costs related to
specific projects for €15m (2024: €16m), principally IPO-related costs, and severance costs
related to major restructuring programmes totalling €5m (2024: €9m).
Of the €20m of non-underlying costs incurred in the year ended 30 September 2025 (30
September 2024: €25m), €16m were paid during the year ended 30 September 2025 (30
September 2024: €15m). The remaining cost is committed and included within liabilities.
Directors’ remuneration
Total Directors’ remuneration was €43m (2024: €4m) with €42m (2024: €nil) paid under
incentive schemes. Pension contributions of less than €0.1m (2024: less than €0.1m) were
made for 3 Directors (2024: 1). The highest paid Director received total remuneration (including
incentives) of €34m (2024: €3m), with less than €0.1m (2024: less than €0.1m) contributed to
money purchase pension schemes. The prior year comparatives relate to the remuneration of
the Directors of HBG Limited.
Auditors’ remuneration
The Group (including its overseas subsidiaries) obtained the following services from the
Company’s auditors PricewaterhouseCoopers LLP and their associates:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Fees payable to the auditors and their associates for the
audit of the consolidated financial statements
1.5
1.0
Fees payable to the auditors and their associates for other
services:
Audit-related assurance services
0.1
Audit of the financial statements of the Company’s
subsidiaries
0.3
0.4
Other assurance services
1
1.6
1.4
Advisory services
1
0.2
0.3
Total auditors’ remuneration
3.7
3.1
1. Other assurance services comprise €1.4m in relation to the IPO to provide assurance services for various
periods up to 30 September 2025, and €0.2m for CSRD assurance in respect of the current year. Advisory
services include fees related to due diligence services.
6. Operating expenses continued
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 172
Notes to the consolidated financial statements
7. Finance costs and income
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Interest on loan notes (Note 19)
(57)
(139)
Senior debt interest and associated costs
(118)
(157)
Interest on revolving credit facility from lenders
(2)
(4)
Dividends on preference shares (Note 19)
(2)
(17)
Hedging cost
(6)
(6)
Other interest and similar expenses
(5)
(4)
Total finance costs
(190)
(327)
Bank interest income
6
10
Modification gain on senior debt
4
Foreign exchange gains, net
4
5
Total finance income
10
19
Net finance costs
(180)
(308)
Senior debt interest is calculated using the effective rate method and includes €5m relating to
the amortisation of issue costs (2024: €6m).
Included within senior debt interest and associated costs for the year ended 30 September 2025
is a loss on extinguishment relating to the former senior debt facility totalling €29m (Note 17).
8. Investment in associate
On 19 June 2024, a Group subsidiary, Trina Group Limited, acquired a 25% interest in PerfectStay.
com SAS, a B2B tour operator specialising in packaged travel sales, for a consideration of €31m
and related acquisition costs of €1m. PerfectStay.com SAS is a private entity mainly present in
France and in the UK that is not listed on any public exchange, with its registered office located
at 10, rue de Penthièvre, 75008 Paris, France.
The Group’s interest in PerfectStay.com SAS is accounted for using the equity method in the
consolidated financial statements. The following table illustrates the summarised financial
information of the Group’s investment in PerfectStay.com SAS:
Summarised statement of financial position of PerfectStay.com SAS:
As at As at
30 September 2025 30September 2024
€m €m
Non-current assets
5
6
Current assets
44
49
Current liabilities
(59)
(55)
Non-current liabilities
(2)
(4)
Net liabilities
(12)
(4)
Group’s share of net liabilities
(3)
(1)
Exchange differences
(1)
Goodwill
33
33
Group’s carrying value of the investment
29
32
Summarised statement of profit or loss of associate:
Period from
Year ended 19 June 2024 to
30 September 2025 30 September 2024
€m €m
Revenue from contracts with customers
16
4
Other income
2
Other costs
(2)
Operating expenses
(21)
(5)
Depreciation and amortisation
(2)
Loss for the period
(7)
(1)
Group’s share of net loss for the period
(2)
An impairment trigger has been identified in respect of the investment held by the Group in
the associate PerfectStay.com SAS where growth since initial acquisition has been slower than
initially forecast. This has required a full impairment assessment to be undertaken.
The recoverable amount of the investment has been determined based on a fair value less costs
of disposal approach considering the value arising from the continuing operational cashflows
as well as the value associated with the Group’s non-participation liquidation preference rights.
No impairment has been recognised following this assessment .
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 173
Notes to the consolidated financial statements
The calculations are based on cash flow projections covering a five-year period which is then
extrapolated into perpetuity, using an 11.5% discount rate. Cash flows in the first five years
estimate Total Transaction Value (TTV) growth rates of between 0% and 40% aligned to the
forecast volume growth associated with new and existing major contracts and partnerships.
A long-term growth rate of 2.1% has been applied in the terminal year. The valuation is most
sensitive to the cash flows associated with the non-delivery of the forecast TTV growth rates
and the non-delivery of forecast synergies and efficiencies as the business continues to scale.
To illustrate this cash flow risk, a 2% increase in the discount rate applied would reduce the
recoverable amount of the investment by €2.5m.
The associate had no contingent liabilities or capital commitments as at 30 September 2025
(30 September 2024: €nil).
9. Taxation
Analysis of (expense) / credit for the year:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Current income tax:
UK
(1)
Overseas
(30)
(33)
Adjustment in respect of previous period
(5)
5
Total current income tax
(35)
(29)
Deferred tax:
Arising from origination and reversal of temporary
differences
8
14
Reversed on tax losses utilised
(6)
Previously unrecognised deferred tax assets now
recognised and/or utilised
10
31
Reassessment of deferred tax liabilities
9
Adjustment in respect of previous period
5
Total deferred tax
18
53
Total tax (expense) / credit in the consolidated statement
of profit or loss
(17)
24
A reconciliation of corporate income tax credit applicable to the loss before taxation at the
standard rate of UK corporation tax to the corporate income tax (expense) / credit for the year
ended 30 September is as follows:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Loss before taxation
(53)
(48)
Loss multiplied by the effective standard rate of UK
corporation tax of 25% (2024: 25%)
13
12
Effects of:
Adjustment in respect of previous period
(5)
10
Non-recoverable overseas withholding taxes
(1)
Interest costs for which no tax deduction is available
(41)
(66)
Tax losses utilised for which no deferred income tax asset
was recognised
17
Previously unrecognised deferred tax assets now
recognised and/or utilised
10
31
Other permanent differences
1
4
Different tax rates of subsidiaries operating in other
jurisdictions
5
8
Reassessment of deferred tax liabilities
9
Total tax (expense) / credit in the consolidated statement
of profit or loss
(17)
24
The Group’s tax charge is driven by its geographical mix of profits which are subject to
statutory rates of tax principally ranging from 9% to 25%. The majority of the Group’s taxes
arise in its major trading jurisdictions, such as Spain, the UK, the US, Switzerland, Singapore,
Australia and Mexico.
8. Investment in associate continued
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 174
Notes to the consolidated financial statements
9. Taxation continued
The Group’s deferred tax balances are detailed as follows:
As at As at
30 September 2025 30September 2024
€m €m
Deferred tax liabilities recognised from business
combinations
(76)
(89)
Tax losses for which deferred tax assets have been recognised
44
51
Deferred tax assets arising from other temporary differences
27
15
Net deferred tax liabilities
(5)
(23)
Reflected in the consolidated statement of financial position
as follows:
Deferred tax assets
30
20
Deferred tax liabilities
(35)
(43)
Deferred tax liabilities, net
(5)
(23)
The movements in deferred tax are detailed as follows:
As at As at
30 September 2025 30 September 2024
€m €m
Balance at 1 October
(23)
(76)
Deferred tax liability arising from business combination
(1)
Reversal of temporary differences from previous business
combinations
15
16
Deferred tax arising from origination of other temporary
differences
3
(2)
Adjustment in respect of previous period
5
Tax losses utilised for which a deferred tax assets were
previously recognised
(10)
(6)
Previously unrecognised deferred tax assets now recognised
and/or utilised
10
31
Reassessment of deferred tax liabilities
9
Exchange differences
1
Balance at 30 September
(5)
(23)
Deferred tax assets and liabilities are presented net on a jurisdictional basis. The Group offsets
deferred tax assets and deferred tax liabilities if and only if it has a legally enforceable right to set off
current tax assets and current tax liabilities and the deferred tax assets and deferred tax liabilities
relate to income taxes levied by the same taxation authority on either the same taxable entity or
different taxable entities which intend either to settle current tax liabilities and assets on a net
basis, or to realise the assets and settle the liabilities simultaneously, in each future period in which
significant amounts of deferred tax liabilities or assets are expected to be settled or recovered .
Deferred tax assets are predominantly recognised in Spain and in the US and unrecognised
predominantly in the UK where the Group remains loss making.
The Group has not recognised deferred tax assets of €64m (2024: €56m) in respect of
accumulated losses amounting to €257m (2024: €223m) that can be carried forward against
future taxable income. €1m of these losses expire in 2030, €1m of these losses expire in 2031 and
€1m expire after 2032. The remainder of these losses do not expire. These assets have not been
recognised because the Directors are not assured of the timing of when the Group will be able
to utilise those tax losses in the future.
Additionally, in the UK the Group did not recognise deferred tax assets of €138m (2024: €109m)
in respect of finance expenses carried forward amounting to €552m (2024: €436m). The Group
did not recognise deferred tax assets of €7m (2024: €6m) in respect of capital losses amounting
to €27m (2024: €26m).
In Spain, the Group did not recognise deferred tax assets of €43m (2024: €45m) in respect of
finance expenses carried forward amounting to €174m (2024: €182m). In the USA, the Group
did not recognise deferred tax assets of €30m (2024: €28m) in respect of finance expenses
carried forward amounting to €142m (2024: €132m).
The Directors are not assured of the timing of when the Group will be able to utilise these
deductions in the future.
Factors affecting the future tax charges & other tax matters
As an international Group, HBX is subject to tax laws and regulations in all the countries in which it
conducts business. Every effort is made to be compliant with all relevant tax laws and regulations.
However, the Group’s subsidiaries are subject, periodically, to tax audits by the tax authorities in the
countries where the Group operates. The tax authorities can take a different interpretation of tax
laws and regulations to that adopted or used by the HBX Group subsidiary company. This can lead
to disputes which may increase or decrease the Group’s overall tax liabilities.
In August 2023, the Group submitted an application to the UK High Court to request a judicial
review of HM Revenue & Customs’ (“HMRC”) decision to refuse to repay input VAT to a Group
subsidiary on the basis that the entity was unable to obtain and provide invoices from certain
suppliers that it paid using virtual credit cards (VCC). The outstanding VAT had been provided
for in full at 30 September 2024. The UK High Court hearing took place in October 2024. On 9
September 2025, the UK High Court handed down a judgment permitting the judicial review
and requiring HMRC to repay the outstanding input VAT in full to the Group subsidiary. HMRC
did not appeal the judgment of the UK High Court and the decision is final. All outstanding
amounts of input VAT were paid to the Group subsidiary in October 2025. This matter is now
closed and the provision previously recognised and totalling €6m was released during the year
ended 30 September 2025.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 175
Notes to the consolidated financial statements
9. Taxation continued
The New York State tax authorities are conducting a routine tax audit of Hotelbeds USA Inc for
the period from June 2019 to November 2022 in connection with New York State sales taxes.
The tax authorities have raised two issues relating to sales taxes paid by Hotelbeds USA Inc.
to hotels and sales taxes charged by Hotelbeds USA Inc. to its customers. The tax authorities
issued a Notice of Determination to assess sales taxes. Hotelbeds USA Inc. appealed against
this Notice of Determination as it considered that the sales taxes being assessed were not
applicable to its business operations and that the calculations made by the tax authorities were
not correct. Following extensive discussions with the New York State tax authorities, Hotelbeds
USA Inc. will make a settlement payment of €2m and associated interest to close the audit.
In February 2023, the Spanish tax authorities informed the Group that it would be performing
a routine review of the Group’s Spanish business activities for the purposes of Spain’s Digital
Services Tax (DST). In July 2024, the Spanish tax authorities raised assessments on three of
the Group’s Spanish companies, totalling €3.1million, on the basis that Spanish DST was
applicable to their business operations. The Group disagreed with the position of the Spanish
tax authorities and appealed against these assessments in September 2024 on the basis that
Spanish DST is not applicable to its business operations. In May 2025, the Spanish tax authorities
informed the Group that it had withdrawn the assessments against the Group’s three Spanish
subsidiaries and that they did not have liabilities to Spanish DST as DST was not applicable to its
current business operations. This matter is now closed .
10. Loss per share
Basic loss per share is calculated by dividing the loss for the year attributable to ordinary equity
holders of the parent by the weighted average number of ordinary shares outstanding during
the year.
To facilitate relevant comparison, the weighted average number of shares for the year ended
30 September 2024 is calculated based on the number of shares in HBX Group International
plc immediately after the share for share exchange and management selldown as if they had
happened at 1 October 2023.
The weighted average number of shares for the year ended 30 September 2025 reflects the
share capital of HBX Group International plc, including the impact of the share for share
exchange and management sell down as if they had happened prior to 1 October 2024.
Subsequent issuance of shares has been included at the date of issue.
For the year ended 30 September 2024 and 30 September 2025, HBX Group International plc
had no potentially dilutive ordinary shares. Therefore, there is no difference between basic and
diluted loss per share.
The following table reflects the loss and share data used in the basic losses per share calculations:
Year ended Year ended
30 September 2025 30 September 2024
€m €m
Loss attributable to ordinary equity holders of the parent (€m)
(69)
(24)
Weighted average number of ordinary shares (millions) (Note 18)
222
180
Basic and diluted loss per share (€)
(0.31)
(0.13)
11. Goodwill and other intangible assets
Other intangible assets
Customer Computer
Goodwill relationships
Software
1
Total
€m €m €m €m
Cost
At 1 October 2023
1,550
819
336
2,705
Additions – internally generated
41
41
Retirements
(25)
(25)
Exchange differences
(15)
(11)
(26)
At 30 September 2024
1,535
808
352
2,695
Additions – internally generated
42
42
Additions – business combination (Note 12)
6
4
10
Exchange differences
(17)
(12)
(1)
(30)
At 30 September 2025
1,524
796
397
2,717
Accumulated amortisation
At 1 October 2023
(357)
(222)
(579)
Amortisation charge for the year
(55)
(40)
(95)
Retirements
25
25
Exchange differences
6
6
At 30 September 2024
(406)
(237)
(643)
Amortisation charge for the year
(55)
(40)
(95)
Exchange differences
7
1
8
At 30 September 2025
(454)
(276)
(730)
Net book value
At 1 October 2023
1,550
462
114
2,126
At 30 September 2024
1,535
402
115
2,052
At 30 September 2025
1,524
342
121
1,987
1. At 30 September 2025, computer software includes internally generated intangible assets with a net book
value of €101m (30 September 2024: €86m). The additions of internally generated intangible assets for the
year ended 30 September 2025 comprise employee costs of €28m (2024: €25m), as detailed in Note 6.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 176
Notes to the consolidated financial statements
Goodwill impairment testing
Goodwill acquired in a business combination is allocated, at acquisition, to the cash generating
units (“CGUs”) that are expected to benefit from that business combination. The Group has
only two operating segments and considers there to be only two CGUs: accommodation,
mobility and experiences (transfers, activities and car rental); and Hoteltech. All goodwill was
attributable to accommodation, mobility and experiences. The Group tests goodwill annually
for impairment or more frequently if there are indications that the goodwill might be impaired.
The recoverable amount of the CGU is determined from the value in use calculation. Value in
use has been determined as the present value of expected future cash flows associated with
the accommodation, mobility and experiences CGU. The cash flows used in this calculation are
consistent with those monitored by management. Expected future cash flows are derived from
financial plans reviewed and approved by senior management, covering a period of three years.
Parameters used for the calculation of the value in use:
As at As at
30 September 2025 30 September 2024
Terminal growth rate
2.1%
2.1%
Tax rate
25%
25%
Pre-tax discount rate (derived from weighted average cost of
capital “WACC”)
10.5%
11.2%
The extrapolated cash flows in perpetuity are based on an estimated growth rate, being an
estimated average of long-term economic growth rates for the principal countries in which
the Group operates. The decrease in the pre-tax discount rate between the year ended 30
September 2025 and the year ended 30 September 2024 is mainly due to the decrease in
interest rate combined with a change in the debt/equity.
Management estimates discount rates using pre-tax rates reflecting current market
assessments of the time value of money and the risks specific to the CGU and considers that
no reasonably possible change in the key assumptions on which the recoverable amounts are
based would cause the carrying amount of goodwill to exceed its recoverable amount .
Since the determination of both a WACC and an estimated growth rate in perpetuity are
judgemental, sensitivity calculations have been performed to assess how changes in these
estimates would impact the results of the impairment test. To eliminate the existing headroom,
the WACC rate would need to increase or the estimated terminal growth rate would need to
decrease by the following percentage points (ppt), respectively:
As at As at
30 September 2025 30 September 2024
WACC 38.4 ppt 29.2 ppt
Terminal growth rate
(103.0) ppt
(77.2) ppt
An increase to the WACC rate or a decrease to the estimated growth rate of more than
these percentage points would result in an impairment to goodwill having to be recognised.
However, these scenarios are not considered to be a reasonably possible outcome for the year
ended 30 September 2025.
Management has considered a downside scenario consistent with the Directors’ severe but
plausible scenario which represents a 20% reduction in the Adjusted EBITDA. This leads to an
overall reduction of the expected future cash flows of 14% for the year ended 30 September
2025 (30 September 2024: 27%) but still retains a comfortable headroom.
Management has also given consideration to the disparity between the value in use and the
market capitalisation at 30 September 2025. The difference between the value in use and the
market capitalisation is principally a reflection of short-term volatility, investor sentiment and
the illiquidity of the Group's shares and is not an indication of impairment
As a result of this impairment review, no impairment has been recognised in the year ended
30 September 2025 (30 September 2024: €nil).
Non-current assets by geographic area are detailed in the table below:
Rest of the
Spain USA UK world Total
€m €m €m €m €m
At 30 September 2025
Other intangible assets
170
55
27
211
463
Property, plant and equipment (Note 13)
6
6
12
Investment in associate (Note 8)
29
29
At 30 September 2024
Other intangible assets
167
67
31
252
517
Property, plant and equipment (Note 13)
4
6
10
Investment in associate (Note 8)
32
32
11. Goodwill and other intangible assets continued
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 177
Notes to the consolidated financial statements
12. Business combination
On 12 May 2025, the Group completed the acquisition of Civitfun Tourism S.L., a Spanish private
limited liability company with registered office at Calle Aguere, 9, Torres De Cristal, Local 1, Local
Dyrecto, 38005, Santa Cruz de Tenerife. The deal was legally structured via the acquisition of
100% of the company and its directly owned subsidiary Apploading S.L. The legal entities within
the Civitfun group are set out in Note 19.
The main activity of Civitfun is the development of software for the management of guest
check-in at hotels.
The acquisition will further complement the existing portfolio of services offered by the Group
and reinforces the Group’s commitment to ecosystem growth.
Costs related to the acquisition of €0.2m have been expensed as incurred and recognised as
non-underlying items.
Post-acquisition results of the acquired business for the year ended 30 September 2025 are
included in the Group consolidated financial statements, resulting in a €0.3m increase in
revenue and a €0.4m reduction in operating profit. If the acquisition of Civitfun had completed
on the first day of the financial year, revenue included for the year would have been €0.9m and
an operating loss of €1.4m.
The estimated fair values of the identifiable assets and liabilities at the acquisition date are set
out below:
As at 12 May 2025
€m
Non-current assets
Computer software
4
Total non-current assets
4
Other assets and liabilities, net
(1)
Total identifiable net assets at fair value
3
Goodwill arising on acquisition
6
Purchase consideration
9
Consideration transferred
3
Contingent consideration liability
6
Purchase consideration
9
Cash acquired
Total consideration cash flow
3
Goodwill of €6m principally represents the estimated value of the expected synergies that will
arise from the acquisition.
There were no acquisitions in the year ended 30 September 2024.
Contingent consideration liability
As part of the purchase agreement with the previous owners of the Civitfun Group, a
contingent consideration has been agreed, comprising additional cash payments to the
previous owners of Civitfun Tourism S.L. based on a multiple of the EBITDA for the year ended
30 September 2027.
As at the acquisition date, the fair value of the contingent consideration was estimated to be
€6m, which is included within non-current other payables (Note 15).
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 178
Notes to the consolidated financial statements
13. Property, plant and equipment
Fixtures, fittings
Buildings and equipment Total
€m €m €m
Cost
At 1 October 2023
27
22
49
Additions: Right-of-use assets
2
2
Additions
1
1
Disposals and retirements
(3)
(2)
(5)
Exchange differences
(1)
(1)
At 30 September 2024
25
21
46
Additions: Right-of-use assets
4
4
Additions
2
1
3
Disposals and retirements
(15)
(1)
(16)
At 30 September 2025
16
21
37
Accumulated depreciation
At 1 October 2023
(18)
(16)
(34)
Depreciation charge for the year
(5)
(3)
(8)
Disposals and retirements
3
2
5
Revaluation of depreciation: Right-of-use
assets
1
1
At 30 September 2024
(20)
(16)
(36)
Depreciation charge for the year
(4)
(1)
(5)
Disposals and retirements
15
1
16
At 30 September 2025
(9)
(16)
(25)
Net book value
At 1 October 2023
9
6
15
At 30 September 2024
5
5
10
At 30 September 2025
7
5
12
Property, plant and equipment comprise owned and leased (right-of-use) assets that do not
meet the definition of investment property. The Group leases a number of assets including
buildings, vehicles and IT equipment. Information about right-of-use assets related to leases for
which the Group is a lessee is presented below:
Fixtures, fittings
Buildings and equipment Total
€m €m €m
Balance at 1 October 2023
7
2
9
Additions
2
2
Depreciation charge for the year
(5)
(1)
(6)
Revaluation of depreciation
1
1
Balance at 30 September 2024
4
2
6
Additions
4
4
Depreciation charge for the year
(4)
(4)
Balance at 30 September 2025
4
2
6
14. Trade receivables and other assets
As at 30 September 2025
As at 30 September 2024
Non-current Current Non-current Current
€m €m €m €m
Trade receivables, net of provisions
488
478
Supplier deposits
1
3
1
6
Other receivables
2
25
2
33
VAT recoverable and other taxes
26
20
Trade prepayments
55
55
6
43
Other prepayments
9
8
Accrued other income
17
20
Total trade receivables and other assets
58
623
9
608
Trade receivables are non-interest bearing. Trade receivables are stated net of the expected
lifetime credit loss, which is calculated in accordance with the methodology detailed in Note 3B.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 179
Notes to the consolidated financial statements
Other receivables principally relate to rebates receivable from suppliers and supplier deposits.
Trade prepayments principally relate to advance payments to accommodation providers
and customers. Included in long term prepayments at 30 September 2025 is €49m paid to
customers in exchange for future committed volumes which is being amortised through the
profit and loss account over the duration of the agreement.
At 30 September, the ageing of the gross carrying amount of trade receivables is as follows:
Days past due
Total Current < 30 days 30-90 days > 90 days
€m €m €m €m €m
2025
523
457
28
10
28
2024
504
427
55
13
9
The expected credit loss allowance against trade receivables is €35m at 30 September 2025
(30 September 2024: €26m).
The movement in the credit loss allowance was as follows:
As at As at
30 September 2025 30 September 2024
€m €m
Balance at 1 October
26
29
Loss allowance measured under lifetime ECL
18
1
Amounts written off during the year
(1)
(2)
Reversal of loss allowance brought forward
(8)
(1)
Exchange differences
(1)
Balance at 30 September
35
26
Information on credit exposure is disclosed in Note 17 .
14. Trade receivables and other assets continued 15. Trade payables and other liabilities
As at 30 September 2025
As at 30 September 2024
Non-current Current Non-current Current
€m €m €m €m
Trade payables
1,173
1,065
Customer deposits
33
1
33
Other payables
7
90
1
99
VAT payable and other taxes
11
8
Accruals
63
87
Deferred income
94
92
Total trade payables and other liabilities
40
1,432
34
1,351
Current other payables principally comprise rebates payable to customers.
Accruals comprise employee-related accruals and other overheads accruals.
Deferred income constitutes contract liabilities as detailed in Note 4.
For explanations on the Group’s liquidity risk management processes, refer to Note 17 .
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 180
Notes to the consolidated financial statements
16. Provisions for liabilities
Other Provision for
Retirement provisions for buildings Other
benefits
employees
1
restoration
2
provisions
3
Total
€m €m €m €m €m
At 1 October 2023
1
20
3
4
28
Additional provisions
1
9
1
11
Reversals
(1)
(1)
Utilised
(1)
(1)
(2)
At 30 September 2024
2
28
2
4
36
Additional provisions
3
3
Reversals
(1)
(1)
Utilised
(23)
(1)
(24)
At 30 September 2025
2
5
7
14
At 30 September 2024
Current
23
2
3
28
Non-current
2
5
1
8
2
28
2
4
36
At 30 September 2025
Current
6
6
Non-current
2
5
1
8
2
5
7
14
1. Other provisions for employees relate to legal provisions (30 September 2024: €5m). At 30 September 2024,
other provisions for employees also included a provision for long term employee incentive plans of €14m and
a provision for share-based payments of €9m. These provisions have been fully utilised during the year.
2. Provision for estimated restoration costs on leased buildings. The provision held at 30 September 2024 was
utilised during the year, with any excess provision released.
3. Other provisions of €7m principally comprise outstanding litigation claims in the Group companies totalling
€4m (30 September 2024: €3m). A consistent methodology based upon historical claim patterns, average
claim amounts, external legal advice and future expectations is used to determine those amounts. It is
expected that €3m of these costs will be incurred in the next financial year and €1m in more than a year.
17. Financial assets and financial liabilities
Financial assets
The table below analyses the Group’s financial assets into their relevant categories:
Derivatives
Financial at fair value Derivatives
assets at through designated
amortised profit and as hedging
cost loss instruments Total
€m €m €m €m
At 30 September 2025
Derivatives
7
3
10
Trade receivables and other assets
4
(Note 14)
536
536
Other financial assets
1
1
Cash and cash equivalents
820
820
Total financial assets
1,357
7
3
1,367
Total current
1,353
7
3
1,363
Total non-current
4
4
At 30 September 2024
Derivatives
4
4
8
Trade receivables and other assets
4
(Note 14)
540
540
Other financial assets
2
2
Cash and cash equivalents
686
686
Total financial assets
1,228
4
4
1,236
Total current
1,223
4
4
1,231
Total non-current
5
5
4. Excluding non-financial assets .
Derivatives at fair value through profit and loss
Derivatives at fair value through profit and loss reflect the positive change in fair value of foreign
exchange forward and collar contracts that are not designated in hedge relationships, but are,
nevertheless, intended to reduce the level of foreign exchange rate risk on highly probable
forecast sales and purchases.
Derivatives designated as hedging instruments
The Group is exposed to certain risks relating to its ongoing business operations. The primary
risk managed using derivative instruments is foreign currency risk. Some foreign exchange
forward contracts are designated as hedging instruments in cash flow hedges of forecast highly
probable sales and purchases.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 181
Notes to the consolidated financial statements
17. Financial assets and financial liabilities continued
Financial liabilities
Financial liabilities (at amortised cost): Interest-bearing loans and other borrowings
Interest rate
Maturity
Carrying value
% €m
At 30 September 2025
€600m senior debt (term loan A)
EURIBOR+2.00
2030
598
€600m senior debt (term loan B)
EURIBOR+2.75
2032
602
Bank loans (other)
2.07
2026–2037
2
Other borrowings
1
On demand
15
Lease liabilities
4.25/6.58/4.93
2025–2031
7
Total interest-bearing loans and
other borrowings
1,224
Total current
41
Total non-current
1,183
At 30 September 2024
€760m senior debt (term loan B3)
EURIBOR+4.50
2028
764
€948m senior debt (term loan D2)
EURIBOR+4.25
2027
976
Bank loans (other)
1.78
2026–2030
4
Other borrowings
1
On demand
13
Lease liabilities
4.25/6.58
2024–2029
6
Total interest-bearing loans and
lease liabilities
1,763
€719m loan notes
2
10
2056
1,528
€27m preference shares
2
10
53
Total loan notes and preference shares
1,581
Total interest-bearing loans and
other borrowings
3,344
Total current
82
Total non-current
3,262
1. Other borrowings include confirming balances of €9m and recourse factoring balances of €6m at the year
ended 30 September 2025 (30 September 2024: confirming balances of €13m). Proceeds and repayments of
factoring balances are included as cash flows from financing activities in the consolidated statement of cash
flows. Proceeds and repayments of confirming balances are included as cash flows from operating activities
in the consolidated statement of cash flows.
2. For the purposes of the maturity profile, the Group assumed the repayment date (being an exit as defined by
the HBG Limited articles of association) of the loan notes and of the preference shares being 2028 for the year
ended 30 September 2024.
Lease liabilities
The Group leases many assets including buildings, vehicles and IT equipment for which lease
liabilities have been recognised.
On application of IFRS 16, the Group applied an incremental borrowing rate of 4.25%. From 1
October 2022, this was updated to 6.58% and from 1 March 2025 an incremental rate of 4.93%
has been applied to all new leases.
For the year ended 30 September 2025, the Group paid €5m (30 September 2024: €6m) of
lease liabilities including interest expense for less than €1m (2024: less than €1m).
Senior debt
On 10 February 2025, the Group signed a new syndicated Senior Facilities Agreement (SFA).
The existing senior facilities agreement in place since 11 July 2016 and held by a subsidiary of the
Group was repaid in full on 14 February 2025 for a total amount of €1,749m, including accrued
interest. Consequently, a loss on extinguishment of the existing senior facilities of €29m
(being the difference between the carrying value of the liability at the date of extinguishment
and the consideration paid) has been recognised in full as finance costs in the year ended 30
September 2025.
The new SFA provides the following facilities to the Group:
Term loan A, with a principal amount of €600m, bearing interest at EURIBOR + 2.00% and
maturing in 2030;
Term loan B, with a principal amount of €600m, bearing interest at EURIBOR + 2.75% and
maturing in 2032; and
Revolving credit facility of €400m, bearing interest at EURIBOR + 2.00% and maturing in 2030.
The transaction costs relating to the new SFA totalled €23m, comprising lenders fees of €18m
and other professional fees of €5m. These have been capitalised and will be amortised over the
remaining life of the senior debt.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 182
Notes to the consolidated financial statements
All term loans are stated net of issue costs. These costs are amortised over the life of the loans.
The outstanding balance of issue costs is as follows:
As at As at
30 September 2025 30 September 2024
€m €m
Term loan A
12
Term loan B
9
Term loan B3
24
Term loan D2
4
Total issue costs
21
28
Only the term loan A and the revolving credit facility are subject to a financial covenant
restriction over the total net leverage (being the ratio of total net debt to consolidated pro
forma EBITDA as per the SFA). Failure to meet the financial covenant restriction results in
all amounts outstanding and related to the term loan A and the revolving credit facility
becoming immediately due and payable. The Group was compliant with this financial covenant
requirement for 2025 and does not foresee any issue complying with it for the forthcoming
financial year.
Loan notes and preference shares
On 11 February 2025, the holders of shareholder loan notes in HNVR Topco Limited (Topco),
a wholly owned subsidiary of the Group, transferred their shareholder loan notes, totalling €1,585m
including all accrued interest, to HBG Limited (HBG) in exchange for share capital in HBG.
On 11 February 2025 Topco redeemed its preference shares, totalling €55m including all accrued
dividends to the date of redemption, and subsequently cancelled them. The redemption
proceeds were used to subscribe for newly issued shares in HBG.
As a result of these steps, on a consolidated basis at 30 September 2025, the Group no longer
has any loan notes or preference shares payable.
17. Financial assets and financial liabilities continued
Other financial liabilities
The table below analyses the Group’s other financial liabilities into their relevant categories:
Derivatives
Financial at fair value Derivatives
liabilities at through designated
amortised profit and as hedging
cost loss instruments Total
€m €m €m €m
At 30 September 2025
Derivatives
8
5
13
Trade payables and other liabilities
1
(Note 15)
1,367
1,367
Total other financial liabilities
1,367
8
5
1,380
Total current
1,327
8
5
1,340
Total non-current
40
40
At 30 September 2024
Derivatives
2
2
4
Trade payables and other liabilities
1
(Note 15)
1,285
1,285
Total other financial liabilities
1,285
2
2
1,289
Total current
1,251
2
2
1,255
Total non-current
34
34
1. Excluding non-financial liabilities.
Derivatives at fair value through profit and loss
Derivatives at fair value through profit and loss reflect the negative change in fair value of
foreign exchange forward and collar contracts that are not designated in hedge relationships,
but are, nevertheless, intended to reduce the level of foreign exchange rate risk on highly
probable forecast sales and purchases .
Derivatives designated as hedging instruments
The Group is exposed to certain risks relating to its ongoing business operations. The primary
risks managed using derivative instruments are foreign currency risk. Some foreign exchange
forward contracts are designated as hedging instruments in cash flow hedges of forecast highly
probable sales and purchases.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 183
Notes to the consolidated financial statements
17. Financial assets and financial liabilities continued
Fair value measurement
The financial instruments for which fair value is disclosed in the three tables above, and
derivative financial instruments, are classified as level 2 of the IFRS 13 “Fair Value Measurement”
fair value hierarchy (Note 2D). The Group does not have any financial instruments classified
as level 3.
The fair value of the financial assets, lease liabilities, senior debt and other borrowings
approximate their carrying values at amortised cost.
Financial risk management
The Group faces a range of financial risks comprising liquidity risk, market risks (consisting of
currency risks and interest rates risks) and credit risk.
The Group’s principal financial instruments comprise trade receivables, trade payables, senior
debt, bank loans, revolving credit facilities, bank overdrafts, lease liabilities, and cash and short-
term deposits, together with certain derivative financial instruments.
Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as
they fall due. The Group’s approach is to ensure that it will have sufficient liquidity to meet its
liabilities when due, under both normal and stressed circumstances. The liquidity position of
the Group is significantly influenced by the booking and payment pattern of customers. As a
result, liquidity is at its lowest in the winter months and at its highest in the summer months.
The Group manages liquidity risk through regular cash flow forecasting and monitoring of
cash flows, management review and regular review of working capital and costs. The Group
continues to hold significant cash and liquid funds to mitigate the impact of potential business
disruption events. At 30 September 2025, the Group had cash of €820m (30 September
2024: €686m) in addition to a €400m undrawn revolving credit facility, and complied with
the covenant requirements of the Senior Facilities Agreement. Cash and cash equivalents
include €78m (30 September 2024: €39m) that is held in specific bank accounts of the Group
as guarantees to third parties to support bilateral lines of credit. These deposits are highly
liquid and can be recovered on demand but the consequence would be that the line of credit
would be withdrawn.
The Directors do not anticipate a need for the Group to have to obtain additional funding.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 184
Notes to the consolidated financial statements
17. Financial assets and financial liabilities continued
In respect of the Group’s financial liabilities including estimated interest where applicable, the table below summarises the maturity profile of the Group’s financial liabilities based on contractual
undiscounted payments (at the year end):
On demand or
Book Value within 1 year 1 to 2 years 2 to 3 years 3 to 4 years 4 to 5 years 5 to 6 years > 6 years Total
Note €m €m €m €m €m €m €m €m €m
At 30 September 2025
Senior debt (term loan A)
598
31
25
25
25
613
719
Senior debt (term loan B)
602
37
30
30
30
30
30
615
802
Bank loans (other)
2
1
1
2
Other borrowings
15
15
15
Lease liabilities
7
4
2
1
7
Trade payables and other liabilities
1
15
1,367
1,327
40
1,367
Derivatives
13
13
13
Total
2,604
1,428
98
56
55
643
30
615
2,925
At 30 September 2024
Senior debt (term loan B3)
764
55
50
51
811
967
Senior debt (term loan D2)
976
66
60
1,009
1,135
Bank loans (other)
4
2
2
4
Other borrowings
13
13
13
Lease liabilities
6
3
2
1
6
Loan notes
2
19
1,528
2,237
2,237
Preference shares
2
19
53
78
78
Trade payables and other liabilities
1
15
1,285
1,251
34
1,285
Derivatives
4
4
4
Total
4,633
1,394
148
1,061
811
2,315
5,729
1. Excluding non-financial liabilities.
2. For the purposes of the maturity profile the Group assumed the repayment date (being an exit as defined by the HBG Limited articles of association) of the loan notes and of the preference shares being 2028 for the year ended 30
September 2024.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 185
Notes to the consolidated financial statements
17. Financial assets and financial liabilities continued
Interest rate risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument
will fluctuate because of changes in market interest rates. The Group’s exposure to the risk
of changes in market interest rates relates primarily to the Group’s senior debt with floating
interest rates.
Interest rate risk management has the following key objectives:
Profit protection – to protect the profit margin from material adverse movements in
interest rates.
Cash flow protection – to ensure that the Group’s liquidity is not materially impacted by
adverse movements in interest rates.
The Group’s exposure to interest rates is managed to minimise the impact on profit over the
short to medium-term whilst providing flexibility over the longer-term.
The Group Corporate Finance team has been given delegated responsibility by the Board to
manage the Group’s exposures to interest rate risk.
Permitted instruments when managing interest rate risk are limited to the following:
interest rate caps;
interest rate swaps;
collar rate agreements;
spot rate agreements;
forward rate agreements; and
cross currency swaps.
Interest rate sensitivity
The table below demonstrates the sensitivity to reasonably possible changes in interest rates on
the floating component of the senior debt tranches. With all other variables held constant, the
impact on the Group’s loss before tax as a consequence of changing interest rate would be as
follows:
Year ended Year ended
30 September 2025 30 September 2024
Effect on loss before tax (additional finance costs): €m €m
100 basis points increase (2024: 100 basis points increase)
(14)
(17)
200 basis points increase (2024: 200 basis points increase)
(28)
(34)
The sensitivity has been estimated by applying the basis points movement to the carrying value
of the senior debt, subject to interest at floating rates, held by the Group at the financial year end.
The assumed movement in basis points for the interest rate sensitivity analysis is based on the
currently observable market environment. The EURIBOR decreased during the year ended 30
September 2025, therefore, the Group assumed a movement in interest rate of 100 basis points
and 200 basis points for the purpose of this sensitivity analysis.
The change in interest rates does not impact the Group’s equity beyond the impact on the
consolidated statement of profit or loss as detailed above.
Foreign currency risk
Foreign currency risk is the risk that the fair value or future cash flows of an exposure will
fluctuate because of changes in foreign exchange rates. The Group operates internationally
and is exposed to foreign currency risk on transactions denominated in currencies other than
the functional currency of the subsidiaries and on the translation of the statements of financial
position and statements of profit or loss of foreign operations into Euros. The currency giving
rise to this risk is primarily the US Dollar.
In managing currency risks, the Group aims to reduce the impact of short-term fluctuations on
its cash inflows and outflows in a foreign currency. Forward exchange contracts, currency swaps
and vanilla options are used to hedge against foreign currency risk.
Foreign currency sensitivity
The following tables demonstrate the sensitivity to a reasonably possible change in US Dollar
exchange rate (as experienced in the year ended 30 September 2024), with all other variables
held constant. The impact on the Group’s loss before tax is due to changes in the fair value of
monetary assets and liabilities (mainly trade receivables, trade payables, derivatives and cash
at bank).
Year ended Year ended
30 September 2025 30 September 2024
Effect on loss before tax (additional finance (costs) / income): €m €m
+5% change in USD rate (2024: +5%)
(1)
(1)
-5% change in USD rate (2024: -5%)
1
1
The impact on the Group’s equity due to changes in the fair value of forward exchange
contracts designated as cash flow hedges is not material. The Group’s exposure to other foreign
exchange movements is not material.
The assumed movement in percentage for the USD rate sensitivity analysis is based on the
currently observable market environment.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 186
Notes to the consolidated financial statements
Credit risk
Credit risk refers to the risk that a counterparty will default on its contractual obligations
resulting in financial loss to the Group. Credit risk arises from cash balances (including bank
deposits and cash and cash equivalents) and derivative financial instruments, as well as credit
exposure to accounts receivable and prepayments made. Credit risk is managed separately for
treasury and operating related credit exposures.
The Group is not subject to a significant concentration of credit risk, with exposure spread
across a large number of counterparties and customers.
It is the Group’s policy that all customers who wish to trade on credit terms are subject to credit
verification procedures. In addition, receivable balances are monitored on an ongoing basis. Any
changes to credit terms are assessed and authorised by senior management on an individual
basis. In addition, the Group has credit insurance to cover possible risks. The insurance premium
is accounted for separately and not netted off against the expected credit loss. Insurance is only
drawn down upon when there is a default by an insured debtor.
With respect to credit risk arising from the other financial assets, the Group’s exposure to credit
risk arises from default of the counterparty, with a maximum exposure equal to the carrying
amount of these instruments. Credit risk in respect of cash and cash equivalents is managed
by restricting those transactions to banks that have a defined minimum credit rating and by
setting an exposure ceiling per bank.
The maximum exposure to credit risk is represented by the carrying amount of each
financial asset.
Trade receivables
Customer credit risk is subject to the Group’s established policy, procedures and control
relating to customer credit risk management. As detailed in Note 3B, the Group has applied
the simplified approach under IFRS 9 and adopted a provisioning matrix to determine the
Expected Credit Loss (ECL), grouping receivables dependent on their risk level taking into
account historic default rates, credit ratings, ageing and future expectations, and applying a
relevant provision percentage after adjusting for deposits and insurance coverage.
17. Financial assets and financial liabilities continued
The table below details the total trade receivables and associated loss allowance based on the
risk categorisation:
As at As at
30 September 2025 30 September 2024
€m €m
Trade receivable
Low
353
282
Medium
128
191
High
17
17
Very high
25
14
Total
523
504
Loss allowance
Low
Medium
(2)
(5)
High
(8)
(7)
Very high
(25)
(14)
Total
(35)
(26)
Net receivable
Low
353
282
Medium
126
186
High
9
10
Very high
Total
488
478
A 20% increase or decrease in the ECL provision rate required would result in a €2m increase or
decrease in the impairment of trade receivables recognised in the consolidated statement of
profit or loss.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 187
Notes to the consolidated financial statements
17. Financial assets and financial liabilities continued
Capital risk management
The Group’s objectives when managing capital are to safeguard its ability to continue
as a going concern, support the growth of the business and maximise the return to the
shareholders through the optimisation of the debt and equity balance. The Group reviews
the capital position prior to assessing whether any distribution should be made. The Group
considers capital to comprise the following items:
As at As at
30 September 2025 30 September 2024
€m €m
Interest-bearing loans (excluding lease liabilities)
1,217
1,757
Cash and cash equivalents
(820)
(686)
Net debt
397
1,071
Loan notes and preference shares
1,581
Equity attributable to owners of parent company
790
(1,399)
Capital and net debt
1,187
1,253
The Group finances its operations through a combination of debt, cash and cash equivalents
and equity.
Changes in liabilities arising from financing activities
Current other Non-current
interest- interest- Loan
bearing loans bearing loans notes and
and lease and lease preference
liabilities liabilities shares Total
€m €m €m €m
At 1 October 2023
60
1,684
1,663
3,407
Cash flows
(143)
(3)
(238)
(384)
Senior debt issuance costs amortisation
6
6
Modification gain on senior debt
(4)
(4)
Interest on senior debt
146
146
Interest on revolving credit facility from
lenders
4
4
Lease liabilities
4
(1)
3
Bank loans (other)
1
(1)
Other interest
10
10
Interest on loan notes
139
139
Accrued dividend on preference shares
17
17
At 30 September 2024
82
1,681
1,581
3,344
Cash flows
(144)
(531)
(675)
Senior debt issuance costs amortisation
31
31
Modification gain on senior debt
3
3
Interest on senior debt
84
84
Interest on revolving credit facility from
lenders
2
2
Lease liabilities
6
6
Bank loans (other)
1
(1)
Other interest
10
10
Interest on loan notes
57
57
Accrued dividend on preference shares
2
2
Loan notes and preference shares exchange
for HBG Ltd share capital
(1,640)
(1,640)
At 30 September 2025
41
1,183
1,224
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 188
Notes to the consolidated financial statements
18. Issued capital and reserves
Authorised shares
As at 30 September 2025
As at 30 September 2024
Group and Company
shares
shares
Authorised ordinary shares of
€0.01 each
Issued and fully paid shares of
247,239,581
2,472,396
817,125,000
8,171,250
€0.01 each
247,239,581
2,472,396
121,866,401
1,218,664
At 30 September 2024, HBG Limited (HBG) was the ultimate parent company of the Group.
Consequently, the 817,125,000 ordinary shares detailed above relate to the share capital of
HBG Limited.
At 30 September 2024, HBX Group International plc (previously HBX Group International
Limited) had 1 ordinary €0.01 share which was authorised, issued and fully paid.
On 11 February 2025, the majority of shareholders of HBG, the former parent company of HBX
Group International plc (HBX) transferred their respective shares in HBG in exchange for 180
million newly issued shares with a nominal value of €0.01 per share at a value of €1,710m (“share
for share exchange”), resulting in the recognition of share capital of €1.8m and a merger reserve
of €1,708m. At this point, HBX became the ultimate parent company of the Group.
On 11 February 2025, the remaining shareholders of HBG sold their shares to HBX for proceeds
of €81m (“management selldown”), resulting in HBX owning 100% of the share capital of HBG.
The difference of €79m between the price paid of €81m and the remaining shareholders’ share
of the net assets of the Group at this date of €2m has been recognised in accumulated losses.
The closing balance in other reserves of €1,773m comprises the €1,708m merger reserve
created on completion of the share for share exchange and €65m recognised through other
reserves, representing the difference between the book value of the HBG shares acquired from
the remaining shareholders of €67m and the €2m net assets value of these shares.
On 11 February 2025, certain senior executives reinvested in 4,196,103 €0.01 newly issued shares
in HBX for €48m, resulting in the recognition of share capital of €0.04m and premium on the
issue of shares of €48m.
On 12 February 2025, HBX issued 63,043,478 million new shares with a nominal value of €0.01m
per share at a value of €725m, resulting in the recognition of share capital of €0.6m and share
premium of €724m.
Following completion of the Initial Public Offering (IPO), a proportion of costs incurred in
relation to the IPO totalling €28m were recognised against the share premium account,
representing those costs directly attributable to the primary share issuance.
On 22 July 2025, HBX reduced its share premium account by €725m.
19. Related party disclosures
The following are considered to be related parties:
Investments in associates;
Significant shareholders of the parent company; and
Directors of HBX Group International plc and members of the Senior Management Team
(key management personnel “KMP”).
All transactions with related parties are at arm’s length.
The table below details transactions entered into with related parties, together with balances
outstanding at the period end:
Year Ended Year Ended
30 September 2025 30 September 2024
€m €m
Transactions with related parties
Associate: PerfectStay.com SAS
Sales to related parties (TTV)
1
16
5
Remuneration of KMP
Employee benefits
2
91
12
Share-based payments
2
12
Interest on loan notes held by other related parties
53
139
Dividend on preference shares held by other related parties
2
17
1. For the year ended 30 September 2024, the sales to related parties are shown for the relevant period starting
from 19 June 2024, which is the date when PerfectStay.com SAS became an associate.
2. Includes one-off incentives related to the IPO. Total cash payment to key management personnel in relation
to incentives during year ended 30 September 2025 was €95m (30 September 2024: €nil).
As at As at
30 September 2025 30 September 2024
€m €m
Balances with related parties
Loan notes: Loan notes held by key management personnel
3
Loan notes: Loan notes held by other related parties
1,439
Preference shares: Preference shares held by other related
parties
53
Other receivables: amounts due from key management
personnel
3
2
3. Loans receivable from key management personnel at 30 September 2024 totalling €2m were repaid in full
during the year ended 30 September 2025.
In addition to the loan notes detailed above, at 30 September 2024, a further €86m of loan
notes remained payable to other holders, principally current and former management, who
were not classified as related parties.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 189
Notes to the consolidated financial statements
Consolidated subsidiaries
The consolidated financial statements include the financial information of HBX Group
International plc and its subsidiaries. The subsidiary undertakings at 30 September 2025 were:
Capital Principal
Company
Registered address
Country
share in % activities
A2H Services Limited
Moore House, 13 Black Lion
United
100%
Dormant
Street, Brighton, East Sussex, Kingdom
BN1 1ND
Advantos Brasil Rua Barao de Tefle 1000, sala
Brazil
100%
Trading
Operadora de Turismo
162
Jundiai Sao Paulo 13208-
Limitada 761
Beds On Line, S.L.U.
Complejo Mirall Balear – Torre
Spain
100%
Trading
A, 5ª. Planta, 3A - 4A Camí
de Son Fangos, 100 – 07007
Palma de Mallorca
Business Taxis Group Moore House, 13 Black Lion United
100%
Dormant
Limited Street, Brighton, East Sussex, Kingdom
BN1 1ND
Business Taxis Limited
Moore House, 13 Black Lion
United
100%
Dormant
Street, Brighton, East Sussex, Kingdom
BN1 1ND
Civitfun Tourism, S.L.U.
Complejo Mirall Balear – Torre
Spain
100%
Trading and
A, 5ª Camí de Son Fangos, 100 software
– 07007
Palma de Mallorca
development
Club Turavia SA de CV
Av. Bonampak Z.T. MZA 27
Mexico
100%
Trading
LT 1-02, UC 12 Sección E. S-02
A al S-02 C2, Benito Juarez,
Quintana Roo C.P. 77500
Club Turavia SA de CV Carrera 16, #97-48, Torre 97,
Colombia
100%
Under
– Colombia Branch piso 6 Bogotá, 110221 deregistration
Conxxe Management Room 1006-07, No. 333 Jiujiang
China
100%
Under
and Consulting Road, Huangpu District, liquidation
(Shanghai) Co. Limited Shanghai
Donvand Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Holding
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
Branch of Donvand Suite 116, IF oud Mehta United
100%
Under
Limited (Dubai) Building, Bur Dubai, PO Box Arab deregistration
28352,
Dubai
Emirates
19. Related party disclosures continued
Capital Principal
Company
Registered address
Country
share in % activities
Easy Market, S.p.A.
Via Consolare, S. Marino 51/C,
Italy
100%
Trading and
4
7924,
Rimini, Italy
software
development
Global Obi S.L.
Complejo Mirall Balear, Camí
Spain
100%
Trading and
De Son Fangos 100, Torre A, software
4º Planta, 07007, Palma de development
Mallorca, Spain
Branch of Global Obi, Carrera 43 A - 1, 50 Torre 1 Piso
Colombia
100%
Branch
SL (Colombia) 6, Oficina 621, San Fernando
Plaza, Medellín, Antioquia,
Colombia
GTA (Beijing) Travel
Unit 1111,
Floor 11, Building
China
100%
Trading
Consulting Co. Limited 8, Yard 91, Jianguo Road,
Chaoyang District, Beijing
GTA (Beijing) Travel Unit 82 Room 901, No. 6 East
China
100%
Under
Consulting Co. Limited Zhu Jiang Rd, Tian He District, deregistration
(Guangzhou Branch) Guangzhou, China
GTA (Beijing) Travel Shanghai Oriental Centre,
China
100%
Under
Consulting Co. Limited
Room 1105,
Physical floor 905,
deregistration
(Shanghai Branch)
West Nanjing Road,
No. 699
Jing’an District, Shanghai
GTA (Middle East) DMC-BLD05-VD-G00-769, United
100%
Dormant
FZ-LLC Commercial building 5, Dubai Arab
Media City, Dubai, United Arab Emirates
Emirates
GTA (Retail) Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Dormant
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
GTA Global (France)
5008,
3 rue de Stockholm 7
France
100%
Trading
SAS Paris, France
GTA Holdco Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Holding
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
GTA Reisen Holding Regus Ambassador House,
Switzerland
99.9%
Holding
AG Thurgauerstrasse 101, Glattpark
(Opfikon), 8152 Zurich,
Switzerland
Gullivers OCTGRP
7
th
Floor, Tower 42, 25 Old
United
100%
Dormant
Limited Broad Street, EC2N 1HN Kingdom
London, United Kingdom
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 190
Notes to the consolidated financial statements
Capital Principal
Company
Registered address
Country
share in % activities
Gullivers Travel 29/F and 30/F, The Gateway
Hong Kong
100%
Dormant
Associates (Hong Tower 5, Harbour City, 15
Kong) Limited Canton Road, Tsim Sha Tsui,
Kowloon, Hong Kong
Gullivers Travel
7
th
Floor, Tower 42, 25 Old
United
100%
Dormant
Associates Broad Street, EC2N 1HN Kingdom
(Investments) Limited London, United Kingdom
Gullivers Travel Abdar Centre, Office No. 303, Saudi
100%
Trading
Associates Tour Travel Off Olaya Road, PO Box 8015, Arabia
Organizers Co Limited Riyadh, 11482
HBG Company Av. Bonampak Z.T. MZA 27
Mexico
100%
Under
Cancun., SA de CV LT 1-02, UC 12, S-02 A al S-02 liquidation
C2, Sección E, Benito Juárez,
Cancún, Quintana Roo, C.P.
77500
Mexico
HBG Limited
Aztec Group House, IFC6, the
Jersey
100%
Under
Esplanade, St. Helier, Jersey liquidation
JE2 3BZ, Jersey
HBX Group Services Riverside One, Sir John
Ireland
100%
Trading
Ireland Ltd Rogerson’s Quay, Dublin 2,
D02 X576, Ireland
HNVR Holdco Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Holding
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
HNVR Midco Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Holding
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
HNVR Topco Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Holding
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
Holiday Taxis Group
7
th
Floor, Tower 42, 25 Old
United
100%
Trading and
Limited Broad Street, EC2N 1HN Kingdom software
London, United Kingdom development
Holiday Taxis Limited
Moore House, 13 Black Lion
United
100%
Dormant
Street, Brighton, East Sussex, Kingdom
BN1 1ND
19. Related party disclosures continued
Capital Principal
Company
Registered address
Country
share in % activities
Hotelbeds (Shanghai) Shanghai Oriental Centre,
China
100%
Trading
Commercial Services
Room 1103,
Physical floor 903,
Co, Limited
No. 699
West Nanjing Road,
Jing’an District, Shanghai,
People’s Republic of China
Hotelbeds (Shanghai) Unit 79, Room 901, No. 6,
China
100%
Branch
Commercial Zhujiang Dong Road, Tianhe
Services Co, Limited District, Guangzhou, China
(Guangzhou Branch)
Hotelbeds (Thailand) Gaysorn Amarin Tower, Unit
Thailand
48.8%
1
Under
Limited
20F-01-02, 20
th
Floor, 496-502,
liquidation
Ploenchit Road, Lumpini,
Pathumwan, Bangkok,
Thailand
Hotelbeds Canada Inc.
28 – 19628 55a Avenue, Langley
Canada
100%
Trading
BC V3A 3X2, CANADA
Hotelbeds DMCC
Units T301, T302, T303, 3
rd
Floor,
United
100%
Trading
Red Diamond Building, Al Arab
Thanyah Fifth, Dubai, United Emirates
Arab Emirates JLT-PH
2
-O1A
Hotelbeds Avenida Independencia, Dominican
100%
Dormant
Dominicana SA Plaza Pinos del Cacique, suite Republic
201, Distrito Nacional, Santo
Domingo, Dominican Republic
Hotelbeds Group Italy Via Nomentana 41, 00161,
Italy
100%
Trading
SRL Rome
Hotelbeds HBGP. Lda.
Edifício LACS, Estrada Malveira
Portugal
100%
Trading
da Serra 920, 2750-834,
Cascais, Portugal
Hotelbeds Hong Kong 29/F and 30/F, The Gateway
Hong Kong
100%
Under
Limited Tower 5, Harbour City, 15 Liquidation
Canton Road, Tsim Sha Tsui
Kowloon Hong Kong
Hotelbeds India First Floor, Front Block,
India
100%
Trading
Private Limited ALPS Building, 56 Janpath,
Connaught Place, New Delhi,
110001,
India
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 191
Notes to the consolidated financial statements
Capital Principal
Company
Registered address
Country
share in % activities
Hotelbeds Japan KK
16F Link Square Shinjuku,
Japan
100%
Trading
5-27-5 Sendagaya, Shibuya-ku,
Tokyo
Hotelbeds Product, Complejo Mirall Balear, Torre A,
Spain
100%
Trading
SLU . Plta, Camí de Son Fangos,
100 - 07007 Palma de Mallorca
Hotelbeds Pte Limited
101
Thomson Road, #16-01
Singapore
100%
Trading
United Square, 307591
Hotelbeds Services Gaysorn Amarin Tower, Unit
Thailand
49%
1
Trading
(Thailand) Limited
20F-01-02, 20
th
Floor, 496-502,
Ploenchit Road, Lumpini,
Pathumwan, Bangkok,
Thailand
Hotelbeds Services 9 Feidiou str., Athens, 10678,
Greece
100%
Trading
Greece Limited Greece
Liability Company
Hotelbeds Spain, SLU
Complejo Mirall Balear - Torre
Spain
100%
Trading
A, 5ª. Planta, 6A - 7A Camí de
Son Fangos, 100 - 07007 Palma
de Mallorca
Hotelbeds Switzerland Regus Ambassador House,
Switzerland
100%
Trading
AG Thurgauerstrasse 101, Glattpark
(Opfikon), 8152 Zurich,
Switzerland
Hotelbeds Technology Complejo Mirall Balear - Torre
Spain
100%
Software
S.L.U. B, 5ª. Planta, 6B-7B, Camí de development
Son Fangos, 100 - 07007 Palma
de Mallorca
Hotelbeds UK Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Trading
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
Hotelbeds US Holdco, Corporation Trust Center, 1209 United
100%
Holding
Inc. Orange Street, Wilmington, States of
Delaware, 19801 America
Hotelbeds USA, Inc.
Corporation Trust Center, 1209
United
100%
Trading
Orange Street, Wilmington, States of
Delaware, 19801 America
19. Related party disclosures continued
Capital Principal
Company
Registered address
Country
share in % activities
Hotelbeds, S.L.U.
Complejo Mirall Balear - Torre
Spain
100%
Trading
B, 5ª. Planta, 4B - Camí de Son
Fangos, 100 - 07007 - Palma
de Mallorca
Hotelopia S.L.U.
Complejo Mirall Balear - Torre
Spain
100%
Trading
B, 5ª. Planta, 4B - Camí de Son
Fangos, 100 - 07007 - Palma
de Mallorca
Kuoni GTS (Korea) Eulji Hankook Building 19F 50, South
100%
Trading
Limited Eulji-ro, Jung-gu, Seoul Korea
Kuoni Holding Corporation Trust Center, 1209 United
100%
Holding
Delaware Orange Street, Wilmington, States of
Delaware, 19801 America
Kuoni Holdings
7
th
Floor, Tower 42, 25 Old
United
100%
Holding
Limited Broad Street, EC2N 1HN Kingdom
London, United Kingdom
Kuoni Travel Property
7
th
Floor, Tower 42, 25 Old
United
100%
Under
DL Limited Broad Street, EC2N 1HN Kingdom liquidation
London, United Kingdom
Luxurist Booking, SAS
3 rue de Stockholm 75008
France
67.92%
Trading
Paris, France.
Luxurist Booking Suite 002a & Suite 002b,
Mauritius
67.92%
Branch
(Mauritius) branch Grand Baie, Business Quarter,
Chemin Vingt Pieds, Grand
Baie, 1207-02, Mauritius
Micronnexus GmbH
Hohe Bleichen 22, 20354
Germany
100%
Trading and
Hamburg software
development
Ponto Brasil Agencia Avda Brigadeiro Faria Lima,
Brazil
100%
Under
de Turismo e Viagens
1.811, 10º andar, conjunto
1014,
liquidation
Limitada Jardim Paulistano, Sao Paulo,
Brasil, 01.452-001
PT Hotelbeds Services WTC 5 Building Level 3A, JI.
Indonesia
100%
Trading
Indonesia Jenderal Sudirman Kav. 29-31,
Jakarta Selatan, Indonesia
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 192
Notes to the consolidated financial statements
Capital Principal
Company
Registered address
Country
share in % activities
TGS. Israel c/o Meny Broid, Advocate Pearl
Israel
100%
Dormant
Development Limited Cohen Law Firm121 Menachem
Begin Rd, 53 Floor Tel Aviv
6701203
Israel
Tourico Holidays
Carlos Pellegrini 1141 – 7
th
floor,
Argentina
100%
Trading
Argentina SRL Buenos Aires C1009ABW
Tourico Holidays
Leipziger Platz 15, 10117, Berlin
Germany
100%
Trading
Germany, GmbH
Tourico Holidays Hong 29/F and 30/F, The Gateway
Hong Kong
100%
Trading
Kong Limited Tower 5, Harbour City, 15
Canton Road, Tsim Sha Tsui
Kowloon Hong Kong
Tourico Holidays, Inc.
CT Corporation System, 1200
United
100%
Holding
South Pine Island Road, States of
Plantation, Florida 33324 America
Travel Holdings Parent Corporation Trust Center 1209 United
100%
Holding
LLC Orange Street Wilmington, States of
Delaware 19801 America
Travel Holdings, Inc.
Corporation Trust Center 1209
United
100%
Holding
Orange Street Wilmington, States of
Delaware 19801 America
Travel Partner Brazil Rua Barão de Teffé, 1.000 - Sala
Brazil
100%
Trading
Agencia de Turismo e 162, parte B, CEP: 13.208-761,
Viagens Limitada Jundiaí – SP
Travel Partner Turkey Arapcami Mah. Bankalar Cad.
Turkey
100%
Trading
Turizm ve Seyahat Bozkurt Han No:3 D:3 Karaköy
Anonim Sirketi Beyoğlu, İstanbul
Branch of Travel Güzeloba Mahallesi
Turkey
100%
Branch
Partner Turkey Turizm Çağlayangil Cad. No: 25 A,
Ve Seyahat Anonim Muratpaşa, Antalya
Sirketi in Antalya
Branch of Travel Güzeloba Mahallesi
Turkey
100%
Branch
Partner Turkey Turizm Çağlayangil Cad. No: 25 A
ve Seyahat Anonim Muratpaşa, Antalya
Sirketi Antalya 2
Subesi
19. Related party disclosures continued
Capital Principal
Company
Registered address
Country
share in % activities
Travelcube Pacific Pty Level 17, 1 Denison Street North
Australia
100%
Trading
Limited Sydney, New South Wales,
Australia
Travelstack Inc
Corporation Trust Center 1209
United
100%
Trading
Orange Street, Wilmington, States of
Delaware 19801 America
Trina Group Limited
7
th
Floor, Tower 42, 25 Old
United
100%
Holding
Broad Street, EC2N 1HN Kingdom
London, United Kingdom
Turismo Asia Company
511
Soi 6, Sri-Ayuthaya Road,
Thailand
48.3%
1
Under
Limited Rajthevee, Bangkok, Thailand liquidation
10400
1. All the entities in the tables above for which the Company holds directly or indirectly less than 50% are
considered as subsidiaries, and are included in the consolidated financial statements of the Group, as
the Group has control over the entities. These entities are majority owned by residents of the country of
incorporation as required by local laws but they do not have control over these entities neither right of
receiving dividends.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 193
Notes to the consolidated financial statements
19. Related party disclosures continued
The following subsidiaries have been created during the year ended 30 September 2025:
Capital Principal
Company
Registered address
Country
share in % activities
HBX Group Services Riverside One, Sir John
Ireland
100%
Service
Ireland Ltd Rogerson’s Quay, Dublin 2,
D02 X576, Ireland
Luxurist Booking SAS
3 rue de Stockholm, 75008
France
67.92%
Trading
Paris, France
Luxurist Booking Suite 002a & Suite 002b,
Mauritius
67.92%
Branch
(Mauritius) branch Grand Baie, Business Quarter,
Chemin Vingt Pieds, Grand
Baie, 1207-02, Mauritius
Use of exemption provision
For the year ending 30 September 2025, the following UK subsidiaries are entitled to exemption
from audit under section 479A of the Companies Act 2006 relating to subsidiary companies:
Kuoni Travel Property DL Ltd. (Company number 09710649)
GTA (Retail) Limited (Company number 03963097)
Kuoni Holdings Limited (Company number 03656448)
GTA Holdco Limited (Company number 07535726)
Gullivers OCTGRP Limited (Company number 03879759)
Gullivers Travel Associates (Investments) Limited (Company number 04507953)
Donvand Limited (Company number 01213718)
HNVR Topco Limited (Company number 10209686)
HNVR Midco Limited (Company number 09957377)
HNVR Holdco Limited (Company number 10221476)
Trina Group Limited (Company number 02886181)
Hotelbeds UK Limited (Company number 01163558)
Change in the perimeter of consolidation
The following subsidiaries have been liquidated during the year ended 30 September 2025:
Capital share
Company
Registered address
Country
in %
Apploading S.L.
Calle Isaac Newton, s/n, edificio
Spain
100%
Disset, módulo D-1 (ParcBit),
07121,
Palma de Mallorca, Spain
GTA (Sourcing)
7
th
Floor, Tower 42, 25 Old
United Kingdom
100%
Limited Broad Street, EC2N 1HN
London, United Kingdom
Isango! India Pvt
817, 8
th
Floor, Pearls Omaxe,
India
100%
Limited Netaji Subhash Place, New
Delhi, 110034
India
Tourico Holidays
12
th
Floor, Menara Symphony,
Malaysia
100%
Malaysia Sdn. Bhd. No. 5, Jalan Prof, Khookay Kim,
Petaling
Seksyen 13, 46200
Java, Selangor
Travel Scot World
7
th
Floor, Tower 42, 25 Old
United Kingdom
100%
Limited Broad Street, EC2N 1HN
London, United Kingdom
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 194
Notes to the consolidated financial statements
20. Share-based payments
Share-based payments vested during the year ended 30 September 2024
At 30 September 2024, the Group operated a number of cash-settled schemes which allowed
certain employees the right to participate in the performance of the Group, in return for
services rendered, through the payment of cash incentives which were dependent upon
performance conditions. The vesting of these plans was conditional on an exit event, being the
sale, IPO or winding up of the Company. Consequently, the listing of the Group on the Spanish
Stock Exchanges in February 2025 constituted an exit event, triggering the vesting, or lapse of
the following plans which were in place at the beginning of the financial year:
Complementary
Scheme
LTIP
2
LTIP
2
MIP1
2
MIP
2
scheme
EIPs
2
Year of grant
2016
2017
2021
2021
2021
2023
Vesting basis
Tenure
Yes Yes Yes Yes Yes Yes
Performance
No No No No No
Yes
1
Other vesting conditions
Yes Yes Yes Yes Yes Yes
Units at 30 September 2024
(‘000)
609
929
n/a
n/a
n/a
n/a
Units granted/(forfeited)
n/a
n/a
n/a
n/a
Units cash settled in the year
(609)
(929)
n/a
n/a
n/a
n/a
Units remaining
30 September 2025
n/a
n/a
n/a
n/a
Fair value at
30 September 2024 (€m)
4
5
Change in fair value
(1)
(2)
30
5
17
Cash settlement in the year
(3)
(3)
(30)
(5)
(17)
Fair value at
30 September 2025
1. Vesting subject to achieving specified Adjusted EBITDA
APM
for relevant business line at the date of other
vesting conditions being met.
2. LTIP: Long Term Incentive Plan, MIP: Management Incentive Plan, EIP: Employee Incentive Plan.
LTIP 2016
The LTIP 2016 scheme, granted in 2016, entitled 33 employees, including two members of key
management personnel, to units, each representing the right to receive cash payment. Vesting
was conditional upon continued tenure, or “good leaver” status and the completion of an exit
event. The amount to be paid was partially linked to the carrying value of the loan notes, and
therefore increased 10% p.a. compounded, consistent with the interest on loan notes. This
component, which totalled €12m (excluding social security costs) at the date of vesting was not
recognised as share-based payments as it was not linked to the market value of the underlying
shares. The remaining allocation was based on the market value of the underlying “A” shares in
the Group, which was valued at €4m at 30 September 2024 and €3m at the vesting date based
on the equity value of the Group at the date of IPO. This amount was paid in full during the year
ended 30 September 2025 and the scheme is no longer in place.
LTIP 2017
This LTIP scheme, granted in 2017, entitled eleven employees, including two members of key
management personnel, to units, each representing the right to receive a cash payment.
Vesting was dependent upon continued tenure, or “good leaver” status and the completion
of an exit event. The amount to be paid was based on the fair market value of the underlying
“B” shares in the Group, which was valued at €5m at 30 September 2024 (without considering
social security costs) and €3m at the vesting date based on the equity value of the Group at the
date of IPO. This amount was paid in full during the year ended 30 September 2025 and the
scheme is no longer in place.
MIP 1 and MIP 2
These Management Incentive Plans were granted to 64 members of senior management,
including five members of key management personnel. These entitled management to a
fixed cash payment in the event of an exit, conditional upon continued tenure, or “good leaver
status, a minimum return being achieved by the former owners, and an exit event completing
by 31 December 2025. At 30 September 2024, the terms of these MIPs stated that the exit event
needed to complete by 31 December 2024 and consequently no provision was recognised. This
was subsequently extended to 31 December 2025, and the total value at vesting date on IPO
was €35m exclusive of social security costs, of which €31m was paid during the year ended 30
September 2025, and the remaining €4m will be paid by 31 December 2025. This scheme is no
longer in place.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 195
Notes to the consolidated financial statements
20. Share-based payments continued
Other EIPs
The principal EIP (EIP 1) provided approximately 2,800 employees with tokens, conditional
upon both tenure and performance, which could be converted to a cash payment in the event
of an exit occurring prior to 31 December 2025, conditional upon a minimum enterprise value.
At 30 September 2024, management did not believe it probable that the minimum value as
defined by the scheme at that date would be met and therefore no provision was recognised.
On 1 October 2024, the Group approved the removal of the minimum threshold exit valuation
and consequently the plan vested on completion of the IPO, resulting in a total cost at vesting
of €17m exclusive of social security costs. This amount was paid in full during the year ended 30
September 2025 and the scheme is no longer in place.
EIP 2, effective from June 2023, granted one individual entitlement to a cash incentive subject
to continued service, an exit event completing before 31 December 2025, the equity value per
share of the Company being greater than €1 at the date of exit and conditional upon achieving
a minimum annual adjusted EBITDA from the Fintech product line at the date of an exit event.
This plan did not meet the vesting criteria and has therefore now lapsed.
EIP 3, effective from June 2023, granted one individual entitlement to a cash incentive subject
to continued service, an exit event completing before 31 December 2025, the equity value per
share of the Company being higher than €1 at the date of exit and conditional upon achieving
a minimum annual Adjusted EBITDA from the Hoteltech product line. At 30 September 2024,
the vesting of this plan was not deemed probable and therefore no provision was made. Upon
completion of the IPO, the plan vested, resulting in a payment of less than €1m which was cash
settled in full during the year ended 30 September 2025, and the scheme is no longer in place.
New share-based payment plans
On 11 March 2025, the Remuneration Committee approved the introduction of the Performance
Share Plan (PSP), comprising a contingent award of shares to certain of the Group’s senior
management and Executive Committee. The scheme is designed to align the interests of senior
management with those of shareholders and to retain key personnel. The number of shares
vesting at the end of the plan will be dependent upon the achievement of Group performance
objectives in addition to employee tenure. For the PSP 2025-2027 plan, the performance
objectives comprise relative Total Shareholder Return (TSR), cumulative revenue, cash
conversion and the percentage of sustainable product offered through the Group’s platform.
The vesting period for this cycle is from 12 February 2025 to 30 September 2027.
The plan is an equity-settled share-based payment under IFRS 2 and consequently amounts
accrued for the year ended 30 September 2025 have been recognised within employee-
related costs, with the corresponding credit recognised in other reserves as “share-based
remuneration”. There are no cash settlement alternatives.
The fair value of the shares has been determined by applying: the share price at the date of
grant for non-market conditions; and the Monte Carlo valuation model for the non-market
condition, being Total Shareholder Return (TSR). The Monte Carlo model defines the probability
of the shares vesting by estimating the TSR performance relative to the comparison Group. For
the proportion relating to non-market conditions, this fair value has been adjusted to reflect the
anticipated vesting of those performance conditions.
Key assumptions under the Monte Carlo simulation included:
PSP 2025-2027 PSP 2025-2027
(granted 13 May (granted 23 June
Assumption 2025) 2025)
Share price at grant
€9.8
€10.7
Expected volatility
38%
38%
Expected life (years)
2.4
2.3
Risk-free interest rate
1.89%
1.89%
Fair value of instruments at date of grant
€8.5
€9.2
The table below outlines the units granted, forfeited and settled during the year, and the
balance remaining at 30 September 2025:
Outstanding units at 1 October 2024
Units allotted during the year
561,307
358,260
Units forfeited
Units settled
Outstanding units at 30 September 2025
561,307
358,260
The total charge to the profit and loss account in relation to this plan for the year ended 30
September 2025 was €1m.
Including the plans which either vested or lapsed on completion of the IPO, the total expense
recognised for the year arising from share-based payments was €50m.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 196
Notes to the consolidated financial statements
21. Other information
Contingent liabilities
Bank guarantees have been issued in the ordinary course of business during the year
amounting to €49m (2024: €23m). €2m of bank guarantees have expired during the year (2024:
€3m). At 30 September 2025, the bank guarantees issued totalled €80m (30 September 2024:
€34m).
The senior debt is secured by way of fixed and floating charges (as applicable pursuant to
applicable law) over the share capital of HNVR Midco Limited (a subsidiary of the Company) and
certain other material assets of certain subsidiaries of the Company.
The Group has widespread global operations and is consequently a defendant in legal, tax and
customs proceedings incidental to those operations. In addition, there are contingent liabilities
arising in the normal course of business in respect to indemnities, warranties and guarantees.
These contingent liabilities are not considered to be unusual or material in the context of the
normal operating activities of the Group. Provisions have been recognised in accordance with
the Group’s accounting policies where required. None of these claims are expected to result in a
material gain or loss to the Group.
Average payment term to suppliers
Pursuant to the Spanish legislation in force, the disclosures on the average payment term to
suppliers for the Spanish subsidiaries is detailed below. For the year ended 30 September 2024,
this information was not included in the consolidated financial statements of HBG Limited, the
former parent Company, and has not therefore been audited.
As at 30 As at 30 September
September 2025 2024
Days
Days
Average payment term to suppliers
18
19
Ratio of transactions paid
16
16
Ratio of outstanding payments
36
46
As at 30 As at 30 September
September 2025 2024
€m
€m
Total payments
2,675
2,573
Total outstanding payments
288
270
The monetary volume of paid invoices and its percentage of the total payments in a period
lower than the maximum established in the defaulting regulations is as follows:
As at 30 As at 30 September
September 2025 2024
€m
€m
Monetary volume of paid invoices
2,580
2,476
Total payments percentage
96%
96%
The number of paid invoices and its percentage over total payments in a period lower than the
maximum established in the defaulting regulations is as follows:
As at 30 As at 30 September
September 2025 2024
Number of paid invoices
6,314,253
6,079,637
Total invoices percentage
96%
95%
22. Subsequent events
There are no significant events after 30 September 2025 which affect or may affect these
consolidated financial statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 197
Notes to the consolidated financial statements
Company statement of financial position
Note
As at
30 September 2025
€m
As at
30 September 2024
€m
Non-current assets
Investments in subsidiaries g 2,302
Loans to subsidiary h 2,914
Revolving credit facilities to Group
undertakings h 137
Total non-current assets 5,353
Current assets
Receivables from subsidiary h 52
Cash and cash equivalents h 2
Total current assets 54
Total assets 5,407
Current liabilities
Senior debt interest accrued i 21
Other payables to subsidiaries i 22
Other payables i 4
Total current liabilities 47
Non-current liabilities
Senior debt i 1,179
Total non-current liabilities 1,179
Total liabilities 1,226
Net assets 4,181
Note
As at
30 September 2025
€m
As at
30 September 2024
€m
Equity
Share capital 18 2
Share premium 18 19
Retained earnings 2,450
Merger relief reserve 1,709
Other components of equity 1
Total equity 4,181
As permitted by Section 408 of the Companies Act 2006, the income statement of the
Company is not presented as part of these financial statements. The Company’s profit after tax
for the year was €1,725m (2024: loss after tax of less than €1m).
The financial statements on pages 198 to 202 were approved by the Board of Directors on
25November 2025 and signed on its behalf by:
Nicolas Huss
Director
Company number: 15364642
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 198
Company statement of financial position
Company statement of changes in equity
Share capital
€m
Share premium
€m
Retained earnings
€m
Merger relief
reserve
€m
Other capital
reserve
€m
Total
equity
€m
At 1 October 2023
Loss for the financial year
At 30 September 2024
Profit for the financial year 1,725 1,725
Share for share exchange in HBG Ltd 1 1,709 1,710
Issuance of primary shares 1 724 725
Management reinvestment in newly issued shares 48 48
Transaction costs related to issue of share capital (28) (28)
Share premium reduction (725) 725
Share-based payments (note 20) 1 1
At 30 September 2025 2 19 2,450 1,709 1 4,181
The disclosures required in respect of share capital and share premium are shown in note 18 to the consolidated financial statements.
The notes on pages 200 to 202 form an integral part of these financial statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 199
Company statement of changes in equity
Notes to the company financial statements
a. Corporate information
HBX Group International plc (formerly known as HBX Group International Ltd) (the Company)
was incorporated on 20 December 2023 as a private company limited by shares and registered
in England. On 6 January 2025, the Company re-registered from a private to a public limited
company, and changed its name from HBX Group International Ltd to HBX Group International
plc. The address of its registered office is 7th Floor, Tower 42, 25 Old Broad Street, London,
United Kingdom, EC2N 1HN. The Company became the parent company of the Group on 11
February 2025 and its shares were listed on the Spanish stock exchanges on 13 February 2025.
The Company acts as an investment holding company.
b. Basis of preparation
The separate financial statements of the Company have been prepared in accordance with
Financial Reporting Standard 101, ‘Reduced Disclosure Framework’ (FRS 101) and the applicable
legal requirements of the Companies Act 2006 as applicable to companies using FRS 101. The
financial statements are prepared based on the historical cost convention except as disclosed in
the accounting policies in note 2 of the Group financial statements.
The financial statements have been prepared on a going concern basis as detailed in Note 2 of
the Group financial statements.
The following exemptions from the requirements of IFRS have been applied in the preparation
of these financial statements, in accordance with FRS 101:
The requirements of paragraphs 45(b) and 46-52 of IFRS 2, Share-based payments.
IFRS 7, Financial Instruments: Disclosures
Paragraphs 91 to 99 of IFRS 13, Fair Value Measurement (disclosure of valuation techniques
and inputs used for fair value measurement of assets and liabilities).
The requirement in paragraph 38 of IAS 1, Presentation of Financial Statements to present
comparative information in respect of: paragraph 79(a)(iv) of IAS 1.
The following paragraphs of IAS 1, Presentation of Financial Statements:
10(d) statement of cash flows:
16 statement of compliance with all IFRS:
38A requirement for minimum of two primary statement, including statement of cash
flows;
38B-D additional comparative information;
111 statement of cash flows information; and
134-136 capital management disclosures
IAS 7, Statement of Cash Flows and related notes
Paragraphs 30 and 31 of IAS 8, Accounting policies, changes in accounting estimates and
errors (requirement for the disclosure of information when an entity has not applied a new
IFRS that has been issued but is not yet effective).
Paragraph 17 of IAS 24, Related Party Disclosures (key management compensation).
The requirements in IAS 24, Related Party Disclosures, to disclose related party transactions
entered into between two or more members of a group.
c. Significant accounting policies
The significant accounting policies applied in the preparation of these Company financial
statements are the same as those set out in Note 2 to the consolidated financial statements
with the addition of the following:
Investments
Investments in subsidiaries are stated at cost, less any provision for impairment.
When the company grants share options or other share-based payment awards to the
employees of the Company’s subsidiaries, (see Note 20 of the consolidated financial
statements), a capital contribution for the same amount is recognised as an investment in
subsidiary undertakings with a corresponding credit to shareholders’ equity.
Amounts due from/to subsidiary undertakings
Amounts due from subsidiary undertakings are initially recognised at fair value, and
subsequently reported at amortised cost. Non-interest bearing payables to subsidiaries are
stated at their nominal value as they are due on demand.
Dividend income
Dividends received from investments in subsidiaries are recognised in the income statement
when the right to receive payment is established.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 200
Notes to the company financial statements
d. Accounting estimates
Critical accounting estimates applied in the preparation of these Company financial statements
are set out below.
Investments
At each reporting date, management determines whether there is objective evidence that the
investments in its subsidiaries are impaired, which represents a critical accounting estimate for
the Company. If there is such evidence, management calculates the amount of impairment
as the difference between the recoverable amounts of the investments in the subsidiaries and
their carrying values and then recognises the loss in the income statement.
Recoverability of loans to subsidiaries
At each reporting date, management determines whether there is objective evidence that the
loan to its subsidiary is impaired. If there is such evidence, management calculates the amount
of impairment as the difference between the recoverable amount of the loan to the subsidiary
and its carrying value and then recognises the loss in the income statement.
e. Directors remuneration and employees
The Directors are remunerated by other Group entities. Information on Directors’ emoluments
can be found in Note 6 of the consolidated financial statements. The Company has no direct
employees (30 September 2024: none).
f. Auditor’s remuneration
Fees payable to the Company’s auditor for the audit of the Company and Group financial
statements are disclosed in Note 6 of the Group financial statements.
g. Investments in subsidiaries
2025
€m
2024
€m
At 1 October:
Acquisitions of subsidiaries 2,328
Capital contributions to subsidiaries 1
Impairments (27)
At 30 September 2025 2,302
The Company holds 100% of the share capital of HNVR Midco Limited (Midco), HNVR Topco
Limited (Topco) and HBG Limited (HBG).
Midco and Topco are companies domiciled in the United Kingdom and HBG is a company
domiciled in Jersey. The Directors consider that the aggregate value of the interests in each
subsidiary undertaking is not less than the amount stated in the statement of financial position.
On 11 February 2025, the Company acquired 100% of the shares in HBG from existing
shareholders either in exchange for deferred sale consideration, settled by the Company from
listing proceeds, or in exchange for newly issued Company shares, for a total value of €1,792m.
Topco transferred its shares in Midco to the Company, with a book value of €525m on 14 March
2025.
On 5 September 2025, HBG distributed its holding in Topco to the Company for a book value of
€11m.
During the year, €1m of capital contributions to subsidiaries were made in relation to share
based payments.
Management has performed an impairment review of its investments at year ended 30
September 2025 on the same basis as the impairment review performed on goodwill for the
consolidated financial statements. For further details on the goodwill impairment review,
please refer to Note 11 of the consolidated financial statements. As a result of this impairment
review, impairment has been recognised in the year ended 30 September 2025 of €27m (30
September 2024: €nil).
h. Financial assets
The table below analyses the Company’s financial assets:
Financial assets at
amortised cost
€m
At 30 September 2025
Loans to subsidiaries 2,914
Revolving credit facilities to Group undertaking 137
Receivables from subsidiary 52
Cash and cash equivalents 2
Total financial assets 3,105
Total current 54
Total non-current 3,051
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 201
Notes to the company financial statements
Company loans to subsidiaries
On 14 February 2025, the Company entered into an intercompany loan with Midco with a
principal amount of €1,749m. Interest is charged at floating rates with margins of 2.25% and
3.00% plus EURIBOR (depending on the tranche) and repayment date of the principal is the
later of 14 February 2030 or 14 February 2032 (depending on the tranche) and six months after
the date on which all amounts under the Senior Facilities Agreement have been repaid in full
and all commitments thereunder cancelled. Interest is accrued and payable on current periods
as agreed between the parties.
On 28 March 2025, an intercompany loan with Midco was transferred to the Company
from HBG as part of the corporate reorganisation following admission to the Spanish Stock
Exchange. The value transferred was €1,109m (including accrued interest). The interest rate
on the loan is 10% and accrued interest is capitalised and added to the outstanding principal
amount every 30 September. Repayment date of the loan is the later of 14 March 2035 and six
months after the date on which all amounts under the Senior Facilities Agreement have been
repaid in full and all commitments thereunder cancelled. Interest charged on this loan in the
year ended 30 September 2025 is €54m.
The Company has assessed and concluded that the lifetime expected credit loss on these loans
is immaterial.
Revolving credit facilities to Group undertaking
On 12 February 2025, the Company entered into a revolving credit facility agreement with its
subsidiary HNVR Holdco Limited, with a maximum available facility of €250m.
The repayment date of this revolving credit facility is 12 February 2027. The interest rate is at
EURIBOR 12m + 3.00% and accrued interest is payable at maturity date.
Receivables from subsidiary
Receivables from subsidiary relates to interest receivable on the €1,749m intercompany loan
with HNVR Midco.
i. Financial liabilities
The table below analyses the Company’s financial liabilities:
Financial liabilities
at amortised cost
€m
At 30 September 2025
Senior debt (note 17) 1,200
Other payables to subsidiaries 22
Other payables 4
Total financial liabilities 1,226
Total current 47
Total non-current 1,179
Other payables to subsidiaries
Other payables to subsidiaries mainly relate to recharge of costs incurred by subsidiary
undertakings and are interest free, unsecured and payable on demand.
j. Subsequent events
There are no significant events after 30 September 2025 which affect or may affect these
Company financial statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 202
Notes to the company financial statements
Other
information
Alternative performance measures
204
Glossary
207
Shareholder information
208
Forward Looking Statements Disclaimer
209
HBX Group Annual Report and Accounts 2025 203STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION
In addition to the financial information prepared under IFRS, the Group also uses and presents
a number of Alternative Performance Measures (“APMs”) that provide additional information
tofacilitate the assessment of the Group’s performance, cash flows and financial position.
Theseshould be considered as complementary to the IFRS measures.The Group considers
that the presentation of the APMs included herein complies with ESMA guidelines issued on
30June 2015 and the “Q&A on Alternative Performance Measures Guidelines” last published on
1 April 2022. These APMs have been calculated and presented following the samemethodology
for FY25 and FY24.
APMs: Reconciled to IFRS
TTV and Take rate
FY FY25
€m
FY FY24
€m
Revenue from contracts with customers 720 693
Cost of transactions 7,458 6,974
TTV 8,178 7,667
Take Rate (%) 8.8 9.0
Take Rate represents revenue as a proportion of Total Transaction Value (TTV), where TTV
corresponds to amounts charged to distribution partners, excluding sales taxes and Hoteltech.
The Group uses Take Rate to assess gross profitability, before adjusting for other costs
andotherincome.
Adjusted EBITDAand Adjusted EBITDA Margin
FY FY25
€m
FY FY24
€m
IFRS loss for the year (70) (24)
Add: Taxation 17 (24)
Add: Net finance costs 180 308
Add: Depreciation and amortisation 100 103
Add: Share of net loss of associate 2
EBITDA 229 363
Add: Non-underlying items
1
20 25
Add: Other non-recurring items
2
182 9
Adjusted EBITDA 431 397
Divided by: Revenue 720 693
Adjusted EBITDA Margin (%) 60 57
1. Non-underlying items principally comprised advisory fees in connection with the IPO, inaddition to
restructuring costs and costs of potential acquisitions and disposals.
2. Other non-recurring items principally related to the cost of long-term incentive plans related to an exit event.
The Group uses Adjusted EBITDA and Adjusted EBITDA Margin as an operating
performanceindicator. These metrics enable the Group to assess underlying performance
by eliminating differences in performance caused by variations in capital structure, (affecting
net finance costs), tax positions, deprecation and amortisation one off tasks which are non-
recurring or non-underlying in nature, such as IPO related costs.
Net Debt and Adjusted Net Debt
FY FY25
€m
FY FY24
€m
Cash and cash equivalents (820) (686)
Senior debt(Term loan A and Term loan B) 1,200 1,740
Bank loans (other) 2 4
Other borrowings 15 13
Net Debt 397 1,071
Working capital adjustment
1
242 214
Adjusted Net Debt 639 1,285
1. Working capital adjustment is the difference between the working capital at the reporting date and the
average working capital for the previous twelve months. Working capital comprises: current trade receivables
and other assets; trade payables and other provisions.
The Group uses Net Debt to measure its indebtedness at a point in time. Adjusted Net Debt
measures indebtedness, adjusting for the impacts of seasonality.
Net Debt to Adjusted EBITDA
FY FY25
€m
FY FY24
€m
Net Debt 397 1,071
Adjusted EBITDA 431 397
Net Debt to Adjusted EBITDA 0.9x 2.7x
The Group uses Net Debt to Adjusted EBITDA to measure the amount of income generated
proportional to the Group’s level of debt, without consideration to impairments, depreciation,
amortisation and other non-operational items.
Alternative Performance Measures (APMs)
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 204
Alternative Performance Measures (APMs)
Adjusted Net Debt to Adjusted EBITDA (Adjusted Leverage)
FY FY25
€m
FY FY24
€m
Adjusted Net Debt 639 1,285
Adjusted EBITDA 431 397
Adjusted Net Debt to Adjusted EBITDA 1.48x 3.24x
The Group uses Adjusted Net Debt to Adjusted EBITDA (Leverage) to measure the amount
of income generated proportional to the Group’s level of debt without consideration to
impairments, depreciation, amortisation, interest, tax and other non-recurring and non-
underlying items, and after normalising Adjusted Net Debt for seasonal fluctuations.
Operating Free Cash Flow
FY25
€m
FY24
€m
Adjusted EBITDA 431 397
Plus: Change in working capital
1
51 110
Less: Capital expenditure
2
(45) (42)
Operating Free Cash Flow 437 465
1. Change in working capital comprises movements in trade receivables and other assets, trade payables
andother liabilities, derivatives at fair value and provisions.
2. For the purposes of calculating Operating Free Cash Flow, capital expenditure is calculated as the capital
expenditure amount per the cash flow statement.
The Group uses Operating Free Cash Flow as an indicator of its ability to generate stable
andgrowing cash flows.
Cash Conversion
FY25
€m
FY24
€m
Operating Free Cash Flow 437 465
Divided by: Adjusted EBITDA 431 397
Cash Conversion 101% 117%
The Group uses Cash conversion to monitor how the Group’s EBITDA converts to cash.
Adjusted Operating Costs
FY25
€m
FY24
€m
Operating costs 469 322
Less: Non-underlying items (20) (25)
Less: other non-recurring items (182) (9)
Adjusted Operating Costs 267 288
The Group uses Adjusted Operating Costs to measure its operational efficiency, after adjusting
for non-underlying and non-recurring items.
Adjusted Earnings and Adjusted Earnings per share (new APM)
FY25
€m
FY24
€m
Loss for the year attributable to the equity holders of the
parent Company (69) (24)
Adjusted for:
Non-underlying items 20 25
Non-recurring items 182 9
Interest on loan notes and preference shares 59 156
Extinguishment of former debt 29
Purchase Price Allocation (PPA) amortisation
1
69 69
Tax adjustments
2
(32) (59)
Adjusted Earnings 258 176
Weighted average number of shares (m) 222 180
Adjusted Earnings per share 1.16 0.98
1. PPA amortisation relates to the amortisation of intangible assets recognised as a result of former business
combinations.
2. Tax adjustments are calculated as the difference between the underlying tax charge, being the tax charge on
the Group’s underlying profit, excluding non-recurring, non-underlying or acquisition-related items, and the
actual tax charge or credit for the year.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 205
Alternative Performance Measures (APMs)
Adjusted Earnings and Adjusted Earnings per share are calculated based on profit attributable
to equity holders, adjusted to exclude items which are not reflective of the Group’s underlying
performance. In addition to those items defined as “non-underlying” and “non-recurring”,
this also includes adjustments for the former debt structure, amortisation of Purchase Price
Allocations relating to historical acquisitions and adjustment for tax impacts which are not
related to the underlying profitability of the Group.
The Group uses Adjusted Earnings and Adjusted Earnings per share to provide a clearer view of
underlying business performance by excluding items that are non-recurring or non-underlying
and the associated tax impacts. This metric has been introduced to provide a clearer view of
underlying performance and sustainable earnings by removing volatile non-recurring items,
thus facilitating year-on-year comparison and benchmarking.
Technology capex
FY25
€m
FY24
€m
Intangible assets: computer software 42 41
Intangible assets: computer software from business
combinations 4
Fixtures, fittings and equipment (excluding right of use assets) 1 1
Technology capex 47 42
Total technology investment and total technology investment
asaproportion of revenue
FY25
€m
FY24
€m
Technology capex 47 42
Technology opex 41 40
Total technology investment 88 82
Revenue 720 693
Total technology investment as a proportion of revenue 12% 12%
The Group uses Technology Capex and Total Technology Investment to monitor its investment
in future growth. Total Technology Investment as a proportion of revenue enables the Group to
review the investment in future growth relative to its revenue.
Other APMs which were included in the Group’s prospectus comprised EBITDA Margin,
Revenue by Product, Revenue by Geography as a proportion of total revenue, Adjusted
Operating Costs per FTE, and Fixed Cost as a Percentage of Operating Costs. These provided
specific insights for the purpose of the IPO. However, these have been discontinued as APMs
in ongoing financial reporting as the Group believes that focusing on standard measures and
a condensed number of APMs improves transparency and reduces complexity for users of the
financial statements.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 206
Alternative Performance Measures (APMs)
Financial term Definition
Adjusted EBITDA Operating Profit before depreciation and amortisation andafter
adding back non-underlying and non-recurring items which do
not reflect the underlying performance of the business
Adjusted Earnings Loss for the year attributable to equity shareholders adjusted for
non-underlying and non-recurring items, costs related to the
former debt structure, amortisation of purchase price allocation
assets and non-underlying tax.
Adjusted EBITDA Margin Adjusted EBITDA divided by Revenue.
Adjusted Leverage Adjusted Net Debt divided by Adjusted EBITDA.
Adjusted Net Debt Net Debt plus the working capital adjustment
Adjusted Operating
Expenses
Operating expenses less non-recurring and non-underlying
items.
API Applicable programming interface.
B2B Business to business operations
Cash Conversion Operating Free Cash Flow divided by Adjusted EBITDA
CFD Climate-related Financial Disclosures
Change in working capital Stated as per consolidated financial statements.
CSRD Corporate Sustainability Reporting Directive
EBITDA Operating profit before depreciation and amortisation
ESG Environmental, Social and Governance
Hoteltech The Hoteltech product line provides booking engines, web design
and digital marketing services for hotels
Mobility & Experiences Travel solutions including car rental, transfers and experiences
such as theme parks, tours and activities
Glossary
Financial term Definition
MEAPAC Middle East, Africa and Asia Pacific
Net Debt Total debt less the sum of cash and deposits
NFSIS Non-Financial and Sustainability Information Statement
NPS Net Promoter Score
LTIP Long-term Incentive Plan
Operating Free Cash Flow Adjusted EBITDA plus Change in Working Capital minus Capex as
per the cashflow statement.
OTA Online Travel Agency
PSP Performance-related Share Plan
SFA Senior Facilities Agreement
SPA Supplier Preferential Agreement
Take rate Revenue as a percentage of TTV
TCFD Task Force on Climate-related Financial Disclosures
Total Technology
Investment
Technology capex, comprising intangible assets relating to
computer software and fixtures fitting and equipment, plus
operating expenditure relevant to technology.
TPS Third Party Supplier
TTV (Total Transaction
Value)
Represents the amount charged to distribution partners,
excluding sales taxes such as Value Added Tax (VAT) and Goods
and Services Tax (GST) and excluding amounts related to the
Group’s Hoteltech product line.
VCC Virtual Credit Card
Working Capital
Adjustment
Difference between the actual absolute amount of working
capital of the Group at the relevant date and the average absolute
amount of working capital of the Group for the 12-month period
ending on the relevant date
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 207
Glossary
Registered office
7
th
Floor, Tower 42, 25 Old Broad
Street, London, EC2N 1HN
UnitedKingdom
Registered in England and Wales
Number 15364642
Spanish registrar
Computershare Investor
Services plc Spanish Branch,
Travesera de Gracia 11, planta 6,
08021 Barcelona, Spain
Investor Relations
investorrelations@hbxgroup.com
Shareholder enquiries
Enquiries relating to shareholdings,
such as the transfer of shares,
change of name or address, lost
share certificates or dividend
cheques, should be referred to the
Spanish Registrar detailed above.
Shareholder information
Financial calendar
Financial year end: 30 September 2026
Q1 trading update: 28 January 2026
AGM: 12 February 2026
Half-year results: 13 May 2026
Q3 trading update: 29 July 2026
Other key dates can be found on
ourwebsite: www.hbxgroup.com
Annual General Meeting
Information on the Annual General
Meeting, together with the Notice
ofMeeting containing details of
the business to be conducted,
will be posted on our website
www.hbxgroup.com
The meeting is planned to take
place on 12 February 2026 and
the Notice will be circulated in
January2026.
The voting results for the
2025 Annual General Meeting
will also be accessible on
www.hbxgroup.com shortly
after the meeting.
Share price information
The latest HBX Group International
Plc share price is available on
the Company’s website at
www.hbxgroup.com.
Website
This Annual Report and other
information about HBX Group
International Plc, including share
price information and details
of results announcements, are
available at www.hbxgroup.com
Notwithstanding the references
made in the Annual Report to the
website, none of the information
made on the website constitutes
part of this Annual Report or is
deemed to be incorporated by
reference therein.
Auditor
PricewaterhouseCoopers LLP,
1 Embankment Place, London,
WC2N 6RH United Kingdom
Lawyers
Freshfields LLP, 100 Bishopsgate,
London, London, EC2P 2SR, United
Kingdom
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 208
Shareholder information
HBX Group Forward Looking Statements Disclaimer
Certain statements included in
this Annual Report (the Report) are
forward-looking. These statements
can be identified by the fact that
they do not relate only to historical
or current facts. By their nature,
they involve risk and uncertainties
because they relate to events and
depend on circumstances that will
occur in the future. Actual results
could differ materially from those
expressed or implied by such
forward looking statements.
Forward-looking statements
often use words such as ‘expects’,
‘believes’, ‘may’, ‘will’, ‘could’,
‘should’, ‘continues’, ‘intends’,
‘plans’, ‘targets’, ‘predicts’,
‘estimates’, ‘envisages’ or
‘anticipates’ or other words of
similar meaning or their negatives.
They include, without limitation,
any and all projections relating
to the results of operations and
financial conditions of HBX
Group International Plc and
its subsidiary undertakings
from time to time (the ‘Group’),
aswell as plans and objectives
for future operations, expected
future revenues, financing plans,
expected expenditure, acquisitions
and divestments relating to
the Group and discussions of
the Group’s business plans, and
its assumptions, expectations,
objectives and resilience with
respect to climate scenarios.
All forward-looking statements
in this Report are based upon
information known to the Group
on the date of this Report and
speak as of the date of this Report.
Other than in accordance with
its legal or regulatory obligations,
the Group does not undertake
to update or revise any forward-
looking statement to reflect any
changes in events, conditions or
circumstances on which any such
statement is based.
Actual results may differ from
those expressed or implied in
the forward-looking statements
in this Report as a result of any
number of known and unknown
risks, uncertainties and other
factors, including, but not limited
to, economic and geo-political,
market, regulatory, climate,
supplychain or other significant
external events, many of which
are difficult to predict and are
generally beyond the control of
the Group, and it is not reasonably
possible to itemise each item.
Accordingly, readers of this Report
are cautioned against relying on
forward-looking statements.
Further information on the
primaryrisks of the business
andthe Group’s risk management
process is set out in the risk
management and principal risk
factors section in this Report.
Allforward-looking statements
made on or after the date of
this Report and attributable to
HBX Group International Plc are
expressly qualified in their entirety
by the primary risks set out in
thatsection.
STRATEGIC REPORTINTRODUCTION GOVERNANCE FINANCIAL STATEMENTS OTHER INFORMATION HBX Group Annual Report and Accounts 2025 209
HBX Group Forward Looking Statements Disclaimer