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CNMV Headquarters

  • Madrid

    • Address: Edison, 4, 28006 Madrid
    • Telephone: 34 91 585 15 00
    • Fax: 34 91 319 33 73
  • Barcelona

    • Address: Bolivia 56, (4th floor) 08018 Barcelona
    • Telephone: 34 93 304 73 00
    • Fax: 34 93 304 73 10
  • Bilbao

    • Address: Heros 3, 48009 Bilbao
    • Telephone: 34 94 413 13 26

 Individual investors

  • Investor helpline

    • Opening hours: Monday to Friday 9:00 - 19:00
    • Telephone: 900 535 015
  • The Investors can:
    • Make a complaint or claim in their right as investment service users against financial institutions that render them such services. Claims and complaint Form.
    • Enquiries on regulations, services and products in the stock markets and their rights and adequate channels to perform them. Enquiry form. 
    • ServiciodereclamacionesCNMV@cnmv.es (Exclusively for matters relating to complaints or enquiries previously submitted to the Claims Service for these procedures. Only e-mails that identify the complainant or consultant and the number of complaint or enquiry will be answered).
       

Registration and documentation

Public statement concerning the operation of the CNMV General Registry from 8 june 2020 onwards.

For issuing FNMT certificates: Prior appointment is required.

International Affairs

Press office

Virtual Office / On-line Register

  • Telephone: 902 180 772
  • sedecnmv@cnmv.es  (solely to assess the user at the Electronic headquarters and Registry on computer issues as not to send documents)